Review from Janice E (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My lovely mum has been a resident at Langley House since January 2018 following a series of falls resulting in a part hip replacement. This care home is exceptional. The management and carers always make sure the residents are made to feel at home and are part of the Langley House family. The staff
are very approachable and extremely attentive to the residents' needs. Any issues are dealt with promptly and effectively with sensitivity and empathy. The cleanliness can not be faulted and the meals provided are always nutritious and of a very high standard. Residents are given beverages and snacks throughout the day to ensure essential hydration. Mum is so well looked after in every aspect and I truly couldn’t ask for a more lovely care home for her.
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Treated with Dignity
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Review from S D (Niece of Resident) published on 14 September 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My auntie was a resident in for respite for 2 weeks and looking to be a permeate resident as she was too ill to live at her home anymore.
When you arrive you are made very welcome and it is like a family atmosphere. The staff are polite and caring and friendly when looking after the residents their
dignity is kept at all times.
The residents are treated as a person and not a number.
My auntie only had a short stay at the home but she enjoyed the food and activities the home provided what time she had there.
I would recommend anyone who would like a relative to be looked after like you would have yourself.
I would recommend the home highly on all levels.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
2 Apr 2020
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Langley House registered for?
Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Langley House have?
There are 25 Single Rooms.
What are the Facilities & Services at Langley House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is Langley House to the centre of Romford?
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langley House to verify any information. View our terms and conditions. Langley House has an Basic Service - more info.