Submit a Review for West View Care Home
72 Broad Park Road, Bere Alston, Yelverton, PL20 7DU
View full details of West View Care HomeLatest Reviews for West View Care Home
28 May 2026
My Mother was at West View for almost 5 years until she sadly died earlier this year. Being elderly, very independent and set in her ways, she was not the ideal candidate for a care home, but she adapted to care home life. We particularly liked sitting in the conservatory with the other residents,
or exploring the beautiful garden where she would have much pleasure in showing me the summer house, always referred to by her as 'The Gardeners Cottage.' I always had peace of mind that she was fed, clean, loved and well cared for and now really miss my regular visits to West View where I used to enjoy not just seeing her, but the other residents and the lovely staff. West View is a remarkable place with a very friendly, family atmosphere. There is always lots going on from fellowship group, painting, flower arranging or various social events. I would fully recommend the home and are very thankful to the amazing staff for all their kindness.
17 May 2026
My mum was a resident at Westview for eight or so years until her death in March 2026.
The staff at Westview have always been tremendous and very caring towards her - and to us as visitors. This was particularly evident in mum's final few days when they gave their all to make things as comfortable
as possible for us all.
Thank you Westview!!
11 May 2026
West View is a brilliant home for my Mum who has dementia and has been living there now for several years. I live hundreds of miles away so am not able to visit as often as my siblings but whenever I do visit her, I am always very impressed by the friendliness and professionalism of the staff.
Dementia is a very difficult condition to cope with but the staff are excellent and very caring and understanding when dealing with one of Mum's "episodes". It is very reassuring to know that Mum is so well cared for. West View and their staff set an extremely high standard, one that most care homes will never get near.
07 May 2026
My mum, Barbara was a resident at West View from just before Christmas 2023 until she died in September 2025. I found the staff there to be so caring. They really got to know mum and her likes and dislikes and she was very happy there. When she arrived there she wasn't eating well and had spent the
majority of time in her room at the previous care home. At West View she gained weight and wanted to go to the lounge every day to be with the other residents. Whilst she didn't participate in all the activities, there was always something going on. What I especially liked is that staff took time to sit and chat with the residents which meant I knew mum wasn't lonely. Nothing was too much trouble. I would 100% recommend the Care Home to other relatives. The staff also go out of their way to make visitors/family feel welcome. They are a great team :). They looked after me so well when Mum was at the End of Life. I cannot thank them enough.
Sharon
27 April 2026
I thoroughly recommend West View. It is the only home that really feels like 'home' in my experience. The staff and residents are family, everyone is loved, whether they are relatives, friends, professional visitors, residents or staff.
The home is full of laughter and hugs. There is always
something going on - whether it is preparing the vegetables for the big Sunday roast, joining in with games, singing, doing quiz's or a trip out - my Uncle was exhausted when he first arrived as there was so much to do - he always sleeps well after his busy day!
I love visiting West View and spend many happy days there with the whole new extended family.
17 April 2026
I visited several care homes for my wife, who has Alzheimer's, before deciding on West View, which struck me as the standout one. I've been particularly impressed by the staff, who are invariably helpful and cheerful. I usually get offered a cup of tea when I visit and am invariably made to feel
welcome. My wife is happy there and has a pleasant room with spectacular views. Our relationship is much better now than it was before she moved into West View. There always seems to be an activity going on, such as singing or a quiz. The relaxed and cheerful atmosphere comes from the top, and the managers are outstanding. The Butterfly Approach to the quality of life of people living with dementia seems to work well. Altogether an outstanding care home.
16 April 2026
My mum has been coming to Westview for a while now for daycare. It was difficult to get her to adjust, but the staff showed her such care and kindness that she now positively looks forward to her visits. She enjoys her time there and has even started telling us what she did. It is a shining example
of Butterfly care and has given the family such satisfaction to know how well she is doing.
16 April 2026
Although my wife is a new resident at West View.she seems to be settling well.,this is helped of course by the attitude of the carers which I find exceptional. They are kind and caring and I find that nothing is too much trouble for them, even unusual requests. The food is varied and my wife
appears to enjoy her meals Her complexion has improved and she appears much healthier than when she arrived at West View .Up to the present it has been a positive experience for us and reassuring for me.
08 April 2026
We can rest assured our mother is well looked after in a safe environment with clear procedures. The staff are always friendly, professional, kind and very welcoming. Our mother is treated as an individual with dignity and respect. There are plenty of stimulating activities to suit our mother's
interests which encourages her social interaction. When we speak to her or visit, she always seems to be taking part in activities. There is a good choice of nutritional, home cooked food and plenty of drinks which our mother enjoys. There is clear communication between the home and our family.
02 April 2026
West View is a wonderful home from home. All the staff are so caring and it's visible that all the residents are treated individually according to their needs and as if they are family.
I live 250 miles away and had looked at a few care homes near to me but once I'd been to West View, I knew it
was the right fit for my Dad.
Knowing that he's so well cared for has given me great comfort.
02 April 2026
I am so eternally grateful to the staff at Westview for their kindness and care for Mum. Mum has Alzheimer's and the staff have been there to support her at all times. They are always a step ahead to foresee her needs and put plans in place to ensure her liberty and dignity are respected.
Mum has
been happy at Westview with a real sense of feeling safe and cared for. I cannot praise the staff enough for always going above and beyond. Thank you
26 January 2026
If I can start by saying I no longer have to worry all the time about the standard of care and safety of my dear aunt. The home is always, warm, bright and welcoming. Friendly staff always doing things with and for residents. Good communications with myself and my sister as relatives. Lovely home
cooked food which we are always also offered. All found a very pleasant place to place to live in and visit.
18 November 2025
My mother is extremely happy and contented living at West View. The home has always been welcoming and attentive, but since achieving 'Butterfly' status, care has gone to the next level. The atmosphere is lovely, staff are smiling and appear to love their roles. The standard and variation of food is
amazing. Person-centred care is of utmost priority. I have the advantage of being a former employee, and a relative, so I have in depth knowledge of how much effort and consideration in made and shown to the residents. A lovely home.
20 July 2023
My grandmother passed away last month and was a resident in West View prior to this. I do not live locally but visited a few times a year - often with my young children (her great-grandchildren). The staff were always kind and attentive to all residents treating them with care and respect.
When my
grandmother was more able they would ensure she could partake in more physical activities and socialise. In her final weeks, they kept her comfortable and safe.
19 July 2023
I am very impressed with the standard of care West View provides to its residents. My grandmother was cared for beautifully and as an individual. The staff couldn’t do enough, the manager was open to suggestions and supported my Grandmother to ensure she had excellent end-of-life care. I am a Senior
Nurse in London with high standards and am very impressed with what I saw. Thank you West View.
17 July 2023
My mum was a resident at West View for nearly 2 years. The care was all we could have hoped for - kindness and dignity at all times. The food was very good and her own preferences were taken into account. There were always plenty of activities going on and a friendly atmosphere at all times. In my
opinion, West View sets a standard to which all care homes should aspire.
17 July 2023
Since my previous review, my Mother sadly passed six weeks ago. During the six weeks prior to her death, I visited twice daily, Mum was very strong and received 'end of life care' for six weeks. The care Mum received was second to none, her personal care was wonderful, I used to love the smell of
'Dove' when I went in, her hair was always brushed beautifully, her skincare was faultless, never dry and moisturised regularly. The staff check pressure areas regularly and everything was charted. Always drinks to hand and everyone was so supportive towards me. One Manager said to me 'We will support you all the way and beyond'. I still visit weekly to play games, I enjoy it and the atmosphere is so uplifting with lots of laughter.
Every single detail of Mum's 'end of life' plan was implemented perfectly, both physical and spiritual aspects of her care. I can honestly say Mum was so blessed to have spent her last two years in West View.
12 August 2022
My wife has been a resident here for about 16 months. I visit every other day as it is fifteen miles from our home address on busy and, at times, narrow roads. During these visits, I have been impressed with all I have seen, from the helpful and cheerful staff to the cleanliness of the buildings and
various rooms. The activities each day (one AM and one PM except Saturday and Sunday) are very welcome to the resident and better than I have seen in other care homes.
11 August 2022
We cannot speak highly enough of the care our mum received at West View. The staff and owners were always helpful, friendly and attentive. Our mother enjoyed all the activities, outings and food. Nothing was too much trouble, and we are so grateful to know that the last few months of her life were
spent feeling safe, well cared for and happy in such a beautiful place.
07 September 2021
This short stay took place from 16th to 30th June following a short stay in hospital, after a fall from a ladder. It was in the form of respite care in order for my wife to go on a pre-booked holiday. The care I received was in the form of meals and a room.
Latest Reviews for West View Care Home
28 May 2026
My Mother was at West View for almost 5 years until she sadly died earlier this year. Being elderly, very independent and set in her ways, she was not the ideal candidate for a care home, but she adapted to care home life. We particularly liked sitting in the conservatory with the other residents,
or exploring the beautiful garden where she would have much pleasure in showing me the summer house, always referred to by her as 'The Gardeners Cottage.' I always had peace of mind that she was fed, clean, loved and well cared for and now really miss my regular visits to West View where I used to enjoy not just seeing her, but the other residents and the lovely staff. West View is a remarkable place with a very friendly, family atmosphere. There is always lots going on from fellowship group, painting, flower arranging or various social events. I would fully recommend the home and are very thankful to the amazing staff for all their kindness.
17 May 2026
My mum was a resident at Westview for eight or so years until her death in March 2026.
The staff at Westview have always been tremendous and very caring towards her - and to us as visitors. This was particularly evident in mum's final few days when they gave their all to make things as comfortable
as possible for us all.
Thank you Westview!!
11 May 2026
West View is a brilliant home for my Mum who has dementia and has been living there now for several years. I live hundreds of miles away so am not able to visit as often as my siblings but whenever I do visit her, I am always very impressed by the friendliness and professionalism of the staff.
Dementia is a very difficult condition to cope with but the staff are excellent and very caring and understanding when dealing with one of Mum's "episodes". It is very reassuring to know that Mum is so well cared for. West View and their staff set an extremely high standard, one that most care homes will never get near.
07 May 2026
My mum, Barbara was a resident at West View from just before Christmas 2023 until she died in September 2025. I found the staff there to be so caring. They really got to know mum and her likes and dislikes and she was very happy there. When she arrived there she wasn't eating well and had spent the
majority of time in her room at the previous care home. At West View she gained weight and wanted to go to the lounge every day to be with the other residents. Whilst she didn't participate in all the activities, there was always something going on. What I especially liked is that staff took time to sit and chat with the residents which meant I knew mum wasn't lonely. Nothing was too much trouble. I would 100% recommend the Care Home to other relatives. The staff also go out of their way to make visitors/family feel welcome. They are a great team :). They looked after me so well when Mum was at the End of Life. I cannot thank them enough.
Sharon
27 April 2026
I thoroughly recommend West View. It is the only home that really feels like 'home' in my experience. The staff and residents are family, everyone is loved, whether they are relatives, friends, professional visitors, residents or staff.
The home is full of laughter and hugs. There is always
something going on - whether it is preparing the vegetables for the big Sunday roast, joining in with games, singing, doing quiz's or a trip out - my Uncle was exhausted when he first arrived as there was so much to do - he always sleeps well after his busy day!
I love visiting West View and spend many happy days there with the whole new extended family.
17 April 2026
I visited several care homes for my wife, who has Alzheimer's, before deciding on West View, which struck me as the standout one. I've been particularly impressed by the staff, who are invariably helpful and cheerful. I usually get offered a cup of tea when I visit and am invariably made to feel
welcome. My wife is happy there and has a pleasant room with spectacular views. Our relationship is much better now than it was before she moved into West View. There always seems to be an activity going on, such as singing or a quiz. The relaxed and cheerful atmosphere comes from the top, and the managers are outstanding. The Butterfly Approach to the quality of life of people living with dementia seems to work well. Altogether an outstanding care home.
16 April 2026
My mum has been coming to Westview for a while now for daycare. It was difficult to get her to adjust, but the staff showed her such care and kindness that she now positively looks forward to her visits. She enjoys her time there and has even started telling us what she did. It is a shining example
of Butterfly care and has given the family such satisfaction to know how well she is doing.
16 April 2026
Although my wife is a new resident at West View.she seems to be settling well.,this is helped of course by the attitude of the carers which I find exceptional. They are kind and caring and I find that nothing is too much trouble for them, even unusual requests. The food is varied and my wife
appears to enjoy her meals Her complexion has improved and she appears much healthier than when she arrived at West View .Up to the present it has been a positive experience for us and reassuring for me.
08 April 2026
We can rest assured our mother is well looked after in a safe environment with clear procedures. The staff are always friendly, professional, kind and very welcoming. Our mother is treated as an individual with dignity and respect. There are plenty of stimulating activities to suit our mother's
interests which encourages her social interaction. When we speak to her or visit, she always seems to be taking part in activities. There is a good choice of nutritional, home cooked food and plenty of drinks which our mother enjoys. There is clear communication between the home and our family.
02 April 2026
West View is a wonderful home from home. All the staff are so caring and it's visible that all the residents are treated individually according to their needs and as if they are family.
I live 250 miles away and had looked at a few care homes near to me but once I'd been to West View, I knew it
was the right fit for my Dad.
Knowing that he's so well cared for has given me great comfort.
02 April 2026
I am so eternally grateful to the staff at Westview for their kindness and care for Mum. Mum has Alzheimer's and the staff have been there to support her at all times. They are always a step ahead to foresee her needs and put plans in place to ensure her liberty and dignity are respected.
Mum has
been happy at Westview with a real sense of feeling safe and cared for. I cannot praise the staff enough for always going above and beyond. Thank you
26 January 2026
If I can start by saying I no longer have to worry all the time about the standard of care and safety of my dear aunt. The home is always, warm, bright and welcoming. Friendly staff always doing things with and for residents. Good communications with myself and my sister as relatives. Lovely home
cooked food which we are always also offered. All found a very pleasant place to place to live in and visit.
18 November 2025
My mother is extremely happy and contented living at West View. The home has always been welcoming and attentive, but since achieving 'Butterfly' status, care has gone to the next level. The atmosphere is lovely, staff are smiling and appear to love their roles. The standard and variation of food is
amazing. Person-centred care is of utmost priority. I have the advantage of being a former employee, and a relative, so I have in depth knowledge of how much effort and consideration in made and shown to the residents. A lovely home.
20 July 2023
My grandmother passed away last month and was a resident in West View prior to this. I do not live locally but visited a few times a year - often with my young children (her great-grandchildren). The staff were always kind and attentive to all residents treating them with care and respect.
When my
grandmother was more able they would ensure she could partake in more physical activities and socialise. In her final weeks, they kept her comfortable and safe.
19 July 2023
I am very impressed with the standard of care West View provides to its residents. My grandmother was cared for beautifully and as an individual. The staff couldn’t do enough, the manager was open to suggestions and supported my Grandmother to ensure she had excellent end-of-life care. I am a Senior
Nurse in London with high standards and am very impressed with what I saw. Thank you West View.
17 July 2023
My mum was a resident at West View for nearly 2 years. The care was all we could have hoped for - kindness and dignity at all times. The food was very good and her own preferences were taken into account. There were always plenty of activities going on and a friendly atmosphere at all times. In my
opinion, West View sets a standard to which all care homes should aspire.
17 July 2023
Since my previous review, my Mother sadly passed six weeks ago. During the six weeks prior to her death, I visited twice daily, Mum was very strong and received 'end of life care' for six weeks. The care Mum received was second to none, her personal care was wonderful, I used to love the smell of
'Dove' when I went in, her hair was always brushed beautifully, her skincare was faultless, never dry and moisturised regularly. The staff check pressure areas regularly and everything was charted. Always drinks to hand and everyone was so supportive towards me. One Manager said to me 'We will support you all the way and beyond'. I still visit weekly to play games, I enjoy it and the atmosphere is so uplifting with lots of laughter.
Every single detail of Mum's 'end of life' plan was implemented perfectly, both physical and spiritual aspects of her care. I can honestly say Mum was so blessed to have spent her last two years in West View.
12 August 2022
My wife has been a resident here for about 16 months. I visit every other day as it is fifteen miles from our home address on busy and, at times, narrow roads. During these visits, I have been impressed with all I have seen, from the helpful and cheerful staff to the cleanliness of the buildings and
various rooms. The activities each day (one AM and one PM except Saturday and Sunday) are very welcome to the resident and better than I have seen in other care homes.
11 August 2022
We cannot speak highly enough of the care our mum received at West View. The staff and owners were always helpful, friendly and attentive. Our mother enjoyed all the activities, outings and food. Nothing was too much trouble, and we are so grateful to know that the last few months of her life were
spent feeling safe, well cared for and happy in such a beautiful place.
07 September 2021
This short stay took place from 16th to 30th June following a short stay in hospital, after a fall from a ladder. It was in the form of respite care in order for my wife to go on a pre-booked holiday. The care I received was in the form of meals and a room.