Submit a Review for Aran Lodge
13-15 Manor Road, Westcliff-on-Sea, SS0 7SR
View full details of Aran LodgeLatest Reviews for Aran Lodge
05 March 2026
I cannot thank the team at this nursing home enough for the exceptional care they provide to my father. From the very beginning, they have shown genuine kindness, patience, and compassion, not just to him but to our entire family.
The staff go above and beyond every single day. They treat my father
with dignity and respect, always taking the time to make him feel comfortable, safe, and valued. It gives us such peace of mind knowing he is surrounded by people who truly care about his wellbeing and happiness.
The home itself is always clean, welcoming, and well-maintained, with a lovely, friendly atmosphere. Communication is excellent - we are kept informed and feel reassured that any concerns are listened to and addressed promptly.
Most importantly, my father is happy there. Seeing him smile, engaged in activities and chatting with staff, means everything to us. We are incredibly grateful for the dedication, warmth, and professionalism shown by the whole team. We highly recommend!
27 February 2026
My father had been here for 3 weeks. Unfortunately he was end of life. On every occasion we requested a call should my father's health deteriorate so that we could be there when he passed. We got a call after he passed. When i said on the phone prior we should have been called the carer was taken
back. My mother & I turned up at the lodge to see my father & I asked again why we hadnt been called to be told it was quick she checked him he was breathing then went to give someone a cup of tea & he was gone. My father died alone. Not only that after saying our goodbyes upon leaving the carer asked whether we would be taking his stuff & i was shocked & said we would come back in the morning as this was late at night. On our return we went to his room was passed a black bag by the cleaner. No one asked how we were or passed on their condolences. We packed his bags, tv and personal belongings wasnt helped they turned all their back on us at the coffee machine when leaving and didnt assist!
16 February 2026
The staff at Aran Lodge have been amazing. They took great care of my mother in the 14 months she was with them. Their patience and kindness is beyond just a job for them.
26 December 2025
The perfect place for a vulnerable person to live their final days.
Beautiful care given by all staff in a warm & safe environment from outstanding people.
All aspects of personal living identified & supported through nursing,nutritional,social & emotional care..
No other words needed.
Thank
you.
xx
15 December 2025
Our experience during a very difficult time was of joining with an extended family who really cared. They had the knowledge and experience to care for Dad's needs, in a caring and efficient environment. Every member of staff was 'over and above' with making sure Dad's needs were met, not only needs,
but preferences and interests too. We were always warmly welcomed and would highly recommend Aran Lodge for their warmth, professionalism and efficiency.
08 December 2025
We were very happy with the level of care my mum received. Mum was safe, warm and well looked after. The staff were exceptional in all their caring roles for my mum. Her room was clean and tidy, Mum's bed was changed every day and not once were there any bad smells. My mum had dementia and did not
eat she had enough of life and sadly passed to soon.
12 November 2025
We would like to thank Aran Lodge in Westcliffe for taking care of our dad for the short time he was with you. You took care of him with dignity. Even though he wasn't eating, you always offered him food and drink. It's nice that you have tea and coffee facilities in a lounge where we often went
whilst you were taking care of my father's private needs. It really is a shame he didn't get to appreciate everything you had to offer. We can't thank you enough for your help in making our father's last days comfortable.
21 July 2025
The staff at Aran Lodge are so kind and caring. My mum was in safe hands for the last few days of her life. Many thanks to you all.
18 July 2025
My husband was taken into Aran Lodge straight from hospital. He was looked after from that moment on with such caring staff/carers. The home itself was homely and welcoming. The food was excellent and well catered for. Activities were good for all and entertainment was always layed on. The garden
was superb. I cannot find fault only recommend to anyone wanting their loved ones well looked after. Thank you all in Aran Lodge.
17 June 2025
My mother passed this week after just 12 days in Aran Lodge and I would like to thank all of the staff for such wonderful care.
She was shown such empathy and attentiveness in her last days and her dignity was restored by each and every member.
Such a clean and inviting care home for the
residents and their family with the added bonus of Luna the dog providing companionship.
I just wish Mum had become a resident a long time ago as I know she would have had a much better quality of life and enjoyed the activities provided and the delicious food ...the lasagne looked amazing.
Thank you again, I am so happy Mum spent her last days in such comfort and I had the weight lifted off me knowing she was in such good hands.
12 May 2025
Our wonderful relative spent his last two months being nursed at Aaron Lodge. The care and attentive attitude towards him & all residents was truly special.
Delicious freshly cooked meals,
spacious and clean
rooms, daily activities & as a family, we were always welcomed.
Aran Lodge is full of
love & dedicated staff. Thank you to such a wonderful teamxx
12 May 2025
My mother in law was only in Aran Lodge for 9 days for end of life care. During that time the care she recieved was fantastic. The staff were always friendly, extremely helpful and gave answers to our questions in laymans terms. On my mother in laws last day with us, the staff were so kind,
considerate and understanding. I would highly recommend them.
Thank you for all that you did for mymother in law and for us to make her passing peaceful.
12 May 2025
My stepmother has been in the home now for 17 months and I cannot fault the care and attention that she has received. The management put a lot of effort into providing entertainment theme days and other activities. The home is open and welcoming to visitors at any time and is always very clean and
tidy. Medical and personal care is also excellent and well managed.
02 May 2025
My mother is in the home currently.
I've never known a care home of this calibre there so kind , caring and nurturing and patient with my mother , since the first day she was in there until now she has had nothing but exceptional care and compassion from all staff members including management ,
carers , cooks cleaners and other residents the way this home is run from top to bottom is spotless clean , tidy , and well kept .
Would strongly recommend to all .
02 April 2025
Our father was only in Aran Lodge for six days, but during that short time the care he received was excellent. All the staff were friendly and supportive to me during my visits and they made our father's last days as comfortable and peaceful as they could be.
01 April 2025
Just a brilliant experience from start to finish even though it was for end of life care so the outcome was inevitable.
Home could not have been more helpful and understanding, both to myself and my mother, highly recommend
25 October 2024
My dad was sadly only with Aran Lodge for 8 days before passing and I can honestly say they were amazing. They treated my dad with respect and dignity, all the staff were so kind and caring.
On my dad's last day with us not only were they there for my dad, but they supported us through every stage
of dad's passing and I can't tell you how much that meant to us as a family.
I truly believe that if Dad had been with us longer he would have been very happy there. So to all the staff that looked after my dad thank you for everything you did, you were all amazing and to Dad's nurse we will never forget you, we could not have got through that day without you.
14 October 2024
I could not have asked for more in my Grandfather's last days than the care he received at Aran Lodge. The way this business runs is so different from the industry standard, not only are residents looked after beautifully, but the families of those residents are welcomed into part of a much wider
network of help, support and love.
Many friends were made and bonds were built for my family at Aran Lodge and some lasting friendships have been made. A network like this is so rare and incredibly important when dealing with complex issues such as residential or end-of-life care.
My Grandfather's final few months were made much easier by the staff who I can't recommend highly enough. The sensitivity they showed when he reached the end of his journey was above and beyond. We are truly grateful for everything that they have done for us.
24 September 2024
What a beautiful final resting place for my dad's final days. The staff are outstanding. The facilities and rooms including lounge, bathrooms are spotless clean. I thank you.
10 September 2024
Mum was in and out of hospital between April and August 2024 and cared for at Aran Lodge in between. It became her safe space and second home. The team there are kind, caring, and compassionate. They were never too busy to stop and talk to either Mum or any visitors and nothing was too much trouble.
Our memories of her time there are positive and we know that she will be missed by them - and us as well.
Latest Reviews for Aran Lodge
05 March 2026
I cannot thank the team at this nursing home enough for the exceptional care they provide to my father. From the very beginning, they have shown genuine kindness, patience, and compassion, not just to him but to our entire family.
The staff go above and beyond every single day. They treat my father
with dignity and respect, always taking the time to make him feel comfortable, safe, and valued. It gives us such peace of mind knowing he is surrounded by people who truly care about his wellbeing and happiness.
The home itself is always clean, welcoming, and well-maintained, with a lovely, friendly atmosphere. Communication is excellent - we are kept informed and feel reassured that any concerns are listened to and addressed promptly.
Most importantly, my father is happy there. Seeing him smile, engaged in activities and chatting with staff, means everything to us. We are incredibly grateful for the dedication, warmth, and professionalism shown by the whole team. We highly recommend!
27 February 2026
My father had been here for 3 weeks. Unfortunately he was end of life. On every occasion we requested a call should my father's health deteriorate so that we could be there when he passed. We got a call after he passed. When i said on the phone prior we should have been called the carer was taken
back. My mother & I turned up at the lodge to see my father & I asked again why we hadnt been called to be told it was quick she checked him he was breathing then went to give someone a cup of tea & he was gone. My father died alone. Not only that after saying our goodbyes upon leaving the carer asked whether we would be taking his stuff & i was shocked & said we would come back in the morning as this was late at night. On our return we went to his room was passed a black bag by the cleaner. No one asked how we were or passed on their condolences. We packed his bags, tv and personal belongings wasnt helped they turned all their back on us at the coffee machine when leaving and didnt assist!
16 February 2026
The staff at Aran Lodge have been amazing. They took great care of my mother in the 14 months she was with them. Their patience and kindness is beyond just a job for them.
26 December 2025
The perfect place for a vulnerable person to live their final days.
Beautiful care given by all staff in a warm & safe environment from outstanding people.
All aspects of personal living identified & supported through nursing,nutritional,social & emotional care..
No other words needed.
Thank
you.
xx
15 December 2025
Our experience during a very difficult time was of joining with an extended family who really cared. They had the knowledge and experience to care for Dad's needs, in a caring and efficient environment. Every member of staff was 'over and above' with making sure Dad's needs were met, not only needs,
but preferences and interests too. We were always warmly welcomed and would highly recommend Aran Lodge for their warmth, professionalism and efficiency.
08 December 2025
We were very happy with the level of care my mum received. Mum was safe, warm and well looked after. The staff were exceptional in all their caring roles for my mum. Her room was clean and tidy, Mum's bed was changed every day and not once were there any bad smells. My mum had dementia and did not
eat she had enough of life and sadly passed to soon.
12 November 2025
We would like to thank Aran Lodge in Westcliffe for taking care of our dad for the short time he was with you. You took care of him with dignity. Even though he wasn't eating, you always offered him food and drink. It's nice that you have tea and coffee facilities in a lounge where we often went
whilst you were taking care of my father's private needs. It really is a shame he didn't get to appreciate everything you had to offer. We can't thank you enough for your help in making our father's last days comfortable.
21 July 2025
The staff at Aran Lodge are so kind and caring. My mum was in safe hands for the last few days of her life. Many thanks to you all.
18 July 2025
My husband was taken into Aran Lodge straight from hospital. He was looked after from that moment on with such caring staff/carers. The home itself was homely and welcoming. The food was excellent and well catered for. Activities were good for all and entertainment was always layed on. The garden
was superb. I cannot find fault only recommend to anyone wanting their loved ones well looked after. Thank you all in Aran Lodge.
17 June 2025
My mother passed this week after just 12 days in Aran Lodge and I would like to thank all of the staff for such wonderful care.
She was shown such empathy and attentiveness in her last days and her dignity was restored by each and every member.
Such a clean and inviting care home for the
residents and their family with the added bonus of Luna the dog providing companionship.
I just wish Mum had become a resident a long time ago as I know she would have had a much better quality of life and enjoyed the activities provided and the delicious food ...the lasagne looked amazing.
Thank you again, I am so happy Mum spent her last days in such comfort and I had the weight lifted off me knowing she was in such good hands.
12 May 2025
Our wonderful relative spent his last two months being nursed at Aaron Lodge. The care and attentive attitude towards him & all residents was truly special.
Delicious freshly cooked meals,
spacious and clean
rooms, daily activities & as a family, we were always welcomed.
Aran Lodge is full of
love & dedicated staff. Thank you to such a wonderful teamxx
12 May 2025
My mother in law was only in Aran Lodge for 9 days for end of life care. During that time the care she recieved was fantastic. The staff were always friendly, extremely helpful and gave answers to our questions in laymans terms. On my mother in laws last day with us, the staff were so kind,
considerate and understanding. I would highly recommend them.
Thank you for all that you did for mymother in law and for us to make her passing peaceful.
12 May 2025
My stepmother has been in the home now for 17 months and I cannot fault the care and attention that she has received. The management put a lot of effort into providing entertainment theme days and other activities. The home is open and welcoming to visitors at any time and is always very clean and
tidy. Medical and personal care is also excellent and well managed.
02 May 2025
My mother is in the home currently.
I've never known a care home of this calibre there so kind , caring and nurturing and patient with my mother , since the first day she was in there until now she has had nothing but exceptional care and compassion from all staff members including management ,
carers , cooks cleaners and other residents the way this home is run from top to bottom is spotless clean , tidy , and well kept .
Would strongly recommend to all .
02 April 2025
Our father was only in Aran Lodge for six days, but during that short time the care he received was excellent. All the staff were friendly and supportive to me during my visits and they made our father's last days as comfortable and peaceful as they could be.
01 April 2025
Just a brilliant experience from start to finish even though it was for end of life care so the outcome was inevitable.
Home could not have been more helpful and understanding, both to myself and my mother, highly recommend
25 October 2024
My dad was sadly only with Aran Lodge for 8 days before passing and I can honestly say they were amazing. They treated my dad with respect and dignity, all the staff were so kind and caring.
On my dad's last day with us not only were they there for my dad, but they supported us through every stage
of dad's passing and I can't tell you how much that meant to us as a family.
I truly believe that if Dad had been with us longer he would have been very happy there. So to all the staff that looked after my dad thank you for everything you did, you were all amazing and to Dad's nurse we will never forget you, we could not have got through that day without you.
14 October 2024
I could not have asked for more in my Grandfather's last days than the care he received at Aran Lodge. The way this business runs is so different from the industry standard, not only are residents looked after beautifully, but the families of those residents are welcomed into part of a much wider
network of help, support and love.
Many friends were made and bonds were built for my family at Aran Lodge and some lasting friendships have been made. A network like this is so rare and incredibly important when dealing with complex issues such as residential or end-of-life care.
My Grandfather's final few months were made much easier by the staff who I can't recommend highly enough. The sensitivity they showed when he reached the end of his journey was above and beyond. We are truly grateful for everything that they have done for us.
24 September 2024
What a beautiful final resting place for my dad's final days. The staff are outstanding. The facilities and rooms including lounge, bathrooms are spotless clean. I thank you.
10 September 2024
Mum was in and out of hospital between April and August 2024 and cared for at Aran Lodge in between. It became her safe space and second home. The team there are kind, caring, and compassionate. They were never too busy to stop and talk to either Mum or any visitors and nothing was too much trouble.
Our memories of her time there are positive and we know that she will be missed by them - and us as well.