Archway, Islington, London N19 3AY
Cheverton Lodge Care Home is conveniently located in a quiet residential area of North London, within a short walking distance of Archway Tube station, Crouch End, and Highgate Village. The home is set in a beautiful landscaped garden with outdoor seating for residents & relatives to enjoy.
Staff are committed to providing quality services to residents by caring, competent, well trained staff in a homely atmosphere and their dedication can be seen accross the board – in their cooking, hospitality and organised activities for residents.
This team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.
Residents are encouraged to lead an active lifestyle in a welcoming and homely environment.
Group: Barchester Healthcare Ltd
Person in charge: Judith Boikhutso (Manager)
Local Authority / Social Services: London Borough of Islington Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 52 residents
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Multiple Sclerosis • Stroke
Admission Information: Not EMI.
Languages Spoken by Staff (other than English): Bulgarian, French, Polish
Single Rooms: 52
Rooms with ensuite WC: 50
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Barchester Cheverton Lodge Care Home: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Barchester Cheverton Lodge Care Home has a Review Score of 8.9 (8.937)
The Review Score of 8.9 (maximum of 10) for Barchester Cheverton Lodge Care Home is based on 16 Review/Recommendations in the last 2 years. This Review Score of 8.937 is made up of a Quality Score of 4.36 Points (maximum of 5) relating to the rating and a Quantity Score of 4.577 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
Click to show a breakdown of the Review Score
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 8.937 for Barchester Cheverton Lodge Care Home is based on 16 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.36 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (83 Excellents x 5) + (91 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 189 Ratings = 4.36
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 4.577 for Barchester Cheverton Lodge Care Home is calculated as follows:
15 Positive Reviews = 3
0.1 x 15 Positive Reviews = 1.500 (maximum score = 1)
(15 Positive Reviews ÷ 52 Registered Beds) x 2 = 0.577
Click to view important information about the Reviews, Recommendations & Review Score
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
*The Average Rating only uses ratings from the 9 reviews. Ratings from the 7 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.
Review submitted from a Website Submission by Liz B (Sister of Resident/Service User) on Wednesday 30 March 2016. Review relates to March 2016.
My brother was in Cheverton Lodge for nearly 8 months.
I would like to express my sincere gratitude to all staff for the care, love and respect shown to him by all, which was truly amazing.
He loved going into the garden on his scooter, the outings and entertainment provided by Cheverton, also with your care, all these things helped to make such a vast difference to his quality of life.
Thank you for the support and welcome you always gave to his family.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Don't Know
Review submitted from a Postal Card by Margaret B (Daughter of Resident/Service User) on Tuesday 29 March 2016. Review relates to February 2016.
Staff are always pleasant and friendly. My mum appears peaceful every time I visit. My mum is unable to take part in any of the residents activities, but her door is always open and staff check on her regularly so I do not feel that she is isolated. She is bedridden. I spoke to the nurse about changing mums food from mash to puree and she said she would refer her to the specialist. The manager agreed to action this straight away, since mum was not eating as well and having difficulty swallowing.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Satisfactory
Safety / Security: Excellent
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by Mary T (Resident / Service User) with assistance of Staff on Thursday 7 January 2016. Review relates to November 2015.
It's quite comfortable living at Cheverton Lodge. One misses one's home of course, but I feel safe here.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Florence A (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
It's quite pleasant here to live. I like a good biscuit and you get plenty of biscuits here. I like trying to pick the visiting dog up by the belly but I don't think she liked it! She's a lovely dog. I enjoy listening to the music from musical shows. I do enjoy a nice cup of tea here.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Neither Unlikely or Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Satisfactory
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Richard P (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
I have been here for about seven months now I like going to the meetings like when the children come to work with us. I really enjoy going outside on my scooter. Considering how many people they have to cook for the food is pretty good. We have three meals a day. The staff must work really hard. My wife comes to see me nearly everyday but sometimes I tell her not to come. I realise you have to keep your sense of humour in here, everyone in here are in different positions but generally everyone gets along. We also go on trips every two-three weeks.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Dorothy J (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
Sometimes I do get a bit fed up that i'm not in my own home but its big here and you get well looked after. I cannot grumble at that. The staff work hard.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Brian T (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
Its a pleasure really to live at Barchester Cheverton Lodge Care Home. The food is lovely.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Excellent
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Margaret P (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
The food is fine. It feels strange not being in my own home but I feel safe here.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Jane G (Resident / Service User) with assistance of Staff on Monday 7 December 2015. Review relates to November 2015.
Overall I feel it is a good experience living at Barchester Cheverton Lodge Care Home, I have my favourite newspaper delivered to me each day and friends can come and visit me.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Satisfactory
Recommendation submitted from a Postal Card by Eleni P (Resident / Service User) on Tuesday 28 April 2015.
Very good place to be. A very nice place and the staff are helpful and will go out of their way to please you. The Cheverton Lodge is lovely all round building and the garden is very nice too. Recommended.
No Average Rating is available*
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Recommendation submitted from a Website Submission by Petros Halkou (Resident / Service User) on Monday 13 April 2015. Recommendation relates to March 2015.
I came to Cheventon lodge to see if it was a good home for me to stay at, I have been here four weeks now it is a very good home to be in, the staff are first class what ever you ask for is no problem and clean all round.This is a home well worth coming to it ticks all the boxes, well done to the management.
Many Thanks to the staff and everybody evolve at Cheventon lodge.
How likely would you be to recommend Barchester Cheverton Lodge Care Home? Extremely Likely
No Average Rating is available*
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Recommendation submitted from a Postal Card by Karen J (Sister of Resident/Service User) on Tuesday 25 November 2014. Recommendation relates to November 2014.
I have been happy with the level of care provided to my brother so far. I can see that staff are taking care of my brother which is a comfort in between visits.
No Average Rating is available*
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Recommendation submitted from a Postal Card by Judith W (Friend of Resident/Service User) on Monday 3 November 2014.
Cheverton Lodge is a welcoming, well managed home with a warm and caring atmosphere and excellent support for residents. I can sincerely recommend it as a friend and frequent visitor.
No Average Rating is available*
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Recommendation submitted from a Postal Card by Sue K (Volunteer) on Thursday 23 October 2014.
I take school pupils to visit the Cheverton Lodge residents and we look forward to our twice weekly visits. The pupils are treated so well, refreshments and always with a smile. Eva the manageress is fantastic; she is brilliant with the pupils and the residents. An excellent example of the brilliant care and atmosphere, yesterday was Ray's 79th birthday; we had a birthday cake, candles, singing and laughter, wonderful.
No Average Rating is available*
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Recommendation submitted from a Postal Card by Stepehen Vishnick (Son of Resident/Service User) on Tuesday 7 October 2014.
The home offers excellent all round care for the resident which in turn gives relatives peace of mind.
No Average Rating is available*
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Recommendation submitted from a Postal Card by Deborah M (Cousin of Resident/Service User) on Thursday 2 October 2014.
This is a friendly care home. The staff always greet me with a smile.
They had an excellent, fun, summer BBQ where staff and residents enjoyed each others company.
I have always felt welcomed and I feel my cousin is being looked after by genuine, caring people. The garden is a wonderful escape.
No Average Rating is available*
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Satisfactory
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
February 2016
Recipient: Barchester Healthcare Ltd
Date: Monday 15 Feb 2016
Job Title: General Manager
Description:
I am the proud General Manager of the home and I have been at Cheverton for over 13 years. The most rewarding aspect of my role is supporting my team to deliver quality care to our residents.
Job Title: Nursing Team
Description:
Carla, Danel and Oonagh are three of our friendly and passionate nurses who work hard to support the residents and families at Cheverton in every way they can. They work tightly with the care team to ensure we provide great care for our residents that can improve their well being and help towards their independence.
Job Title: Housekeeping
Description:
Dare and Francess are two fantastic members of our housekeeping team who keep our home in perfect condition. They may work hard but they are never without a beaming smile.
Job Title: Admin Assistant
Joined: 2003
Description:
Fred is our admin assistant and has been since 2003! He loves the interaction with residents and visitors as well as basketball in his free time!
Job Title: Activities Team
Description:
Hannah and Iva are our activities team and are responsible for planning and undertaking a varied diary of activities and social events. All activities are planned to enrich the lives of our residents and offer as many fun opportunities as possible.
Job Title: Head of Unit
Description:
Ntombi is a senior sister who has supported the residents that live at Cheverton Lodge throughout the years. Ntombi leads and co-ordinates the brilliant intermediate care rehabilitation programme within the home.
Job Title: Receptionist/Admin
Description:
When you visit Cheverton Lodge, Rosalina will be the first person you meet, and we can guarantee it will be a warm welcome. Rosalina has been part of our team for almost 6 years and her colleagues see her as a real asset to the team as she always has a smile and is full of fun.
Job Title: Catering Team
Description:
This is our fantastic catering team who combine their individual culinary skills to cook up nutritious and delicious meals for our residents.
There are currently no Care Home Idol entrants who have performed at Barchester Cheverton Lodge Care Home
