The manager is exceptional and makes time for the residents, extremely approachable, caring
L G (Daughter of Resident)
The level of care is exceptional, the staff are all extremely friendly
Emily A (Daughter of Resident)
they go about caring for their elderly residents with warm hearts and great big smiles
Gordon Y (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cheverton Lodge Care Home has a Review Score of 9.9 (9.893) out of 10, based on 41 reviews in the last 2 years. Over all time Barchester Cheverton Lodge Care Home has 132 reviews.
Review from L F (Daughter-in-law of Resident) published on 25 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our Care Service, it is important for us that we know what others are saying about our service, Cheverton aims to be the best that we can possibly be in the Care Sector, together we can.
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Review from G H (Wife of Resident) published on 22 October 2021
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Reply from Earl Elliott, General MANAGER at Barchester Cheverton Lodge Care Home
Good day, thank you for reviewing our care home, much appreciated, we always like to know how we are performing, as well as any areas that we need to improve.
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Review from L H (Sister of Resident) published on 22 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for your kind review. Reviews are important for us as a good gauge of how we are doing, and to reinforce good practices, and also to address any areas where we need to improve, towards our goal of providing the possible care for our residents, relatives and staff.
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Review from M F (Son of Resident) published on 18 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day, thank you for your kind review of our care home. Cheverton Lodge is here to care for our residents, family members and our staff. We aim to provide the best care available, and always ready to listen to feedback.
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Review from L W (Wife of Resident) published on 1 September 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our services, we continue to strive to raise the bar daily with respect to resident and care and satisfaction, as well as making sure that we have the right staff available for this.
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Review from Molly S (Daughter of Resident) published on 20 August 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our services, our aim continues to be person centered care for our residents, in collaboration with family members
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Review from Mark F (Son of Resident) published on 12 August 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our Care, and for the privilege of looking after your father. As always, we are here to provide holistic care for our residents in a homely, and compassionate manner.
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Review from Eleanor U (Daughter of Resident) published on 15 July 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for submitting a review for our Care home, we feel privileged that you trusted us to provide the care for mum and that we are able to live up to your expectations
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Review from Gary G (Son of Resident) published on 30 June 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good Day, thank you for reviewing Barchester Health Care Cheverton Lodge Care Home. We are happy that you are pleased with our home, and that we are meeting your expectations.
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Review from M T (Son of Resident) published on 29 June 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your review, as always our aim is to provide the best positive experience for our residents, family members, our staff and the community at large.
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Review from S B (Next of Kin) published on 22 June 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing Cheverton Lodge Care Home, we look forward to continuing to provide you and our resident with the very best experience in care.
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Review from Thomas M (Brother of Resident) published on 22 June 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your kind review, our aim is to maintain and improve on our standard every day.
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Review from J H (Mother of Resident) published on 31 March 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing Cheverton Lodge Care Home, our goal is to provide the very best experience for our residents, relatives, staff and our community.
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Review from Eva H (Mother of Resident) published on 31 March 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your kind review. I am truly glad that we are able to provide a wonderful/supportive home for him, its a pleasure looking after him.
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Review from Beth H (Niece of Resident) published on 25 March 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Hope you are having a good day, we are too, the sun is shining today, and the care home is bright and cheerful; everyone is well today. So glad that we were able to make your aunts 90th birthday a special one despite the constraints of Covid19. Happy to say that we now have indoor visiting, and looking forward to your visit soon.
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Review from Barbara C (Sister-in-law of Resident) published on 16 February 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you so much for your kind and generous review, we continue to thrive to be the very best in care and support for our residents, relatives and staff. Reviews are important as it provides excellent guidelines for those considering coming into care, as well as for us to be aware of improvements that we may need to make.
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Review from Gordon Y (Son of Resident) published on 8 December 2020
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your kind review and for giving us the privilege of caring for your mum.
Our aim at Cheverton is to continue providing the very best care experience for our residents, relatives, staff and our community.
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Review from Jacqueline T (Daughter of Resident) published on 23 November 2020
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day, thank you for reviewing our care, we continue to thrive to provide the best possible care for our residents, family members and our staff. Thanks for the privilege of caring for mom.
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Review from Kim C (Sister of Resident) published on 23 October 2020
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thanks so much for your kind comments.
On behalf of Cheverton Lodge Care Home, I thank you for the privilege given to us to care for your relative, who was loved by all at Cheverton Lodge.
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Review from Audrey S (Resident) assisted by family/friend published on 9 October 2020
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your kind review, I am glad to know that you have confidence and trust in our care and service
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The Review Score of 9.9 (9.893) out of 10 for Barchester Cheverton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.893 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (436 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 484 Ratings = 4.893
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cheverton Lodge Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Hello, my name is Cosmin and I am the Operations Manager here at Cheverton Lodge.
With almost two decades of experience behind me, beginning as a volunteer in the emergency services, to working my way as a trauma paramedic and registered nurse until eventually working in management, I am lucky to be able to share my wealth of knowledge with the team during my time here.
I’m thrilled to be supporting a great team, and I am grateful for their steadfast support. I’m looking forward to working together with the mutual goal of supporting and enriching the lives of the residents here.
Job Title: Deputy General Manager Clinical
Joined: 2023
With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.
I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.
My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.
Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.
Job Title: Unit Manager
Joined: 2020
My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.
Job Title: Administrator
Joined: 2024
I joined Barchester in 2024 and have enjoyed being part of a dedicated team passionate about providing high-quality care. With a background as an IT professional and a Master’s in Business Administration, I bring strong organizational and problem-solving skills to my role as an Administrator at Cheverton Lodge.
I have always been a people person, and working in the care sector has been incredibly rewarding. I find great fulfilment in getting to know our lovely residents and their families, ensuring they feel supported and valued. It’s a privilege to be part of a team that makes a real difference in people’s lives every day.
Job Title: Admin assistant
Joined: 2018
Hi! I am Catherine Keke.
I have been in the company since 2018.
Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.
Job Title: Activities Coordinator
Joined: 2024
I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.
I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!
Job Title: Head Of Maintenance
Joined: 2024
I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks
Job Title: Administration Assistant
Joined: 2025
My name is Andreia, and I’m excited to be starting my journey in the care home industry. I joined the Barchester team in February 2025, and it’s been an absolute pleasure so far. The team has been incredibly kind and supportive, making me feel right at home. I’ve enjoyed getting to know the residents and their families, and each day brings new opportunities to connect and make a positive impact. I’m looking forward to what lies ahead and excited to continue this beautiful journey
Job Title: Senior Carer
Joined: 2001
Novelette joined Cheverton Lodge in October 2001 as a Healthcare Assistant and has continued to develop her skills and vocation further and is now a senior carer. Novelette love's to support residents and her team and is passionate about delivering holistic healthcare to residents.
Job Title: Carer and Dementia Champion
Joined: 2022
Tahmina joined to Cheverton Lodge in 2022 as health care assistant and has continued to develop her knowledge and became the dementia champion in 2023 . Tahmina has a special interest in supporting those living with dementia and ways on continually improving the care and experience of people living with dementia at Cheverton Lodge. Tahmina completed Tier 2 dementia training and attends the dementia champion training sessions on a regular basis.
Job Title: Head Chef
Joined: 2024
I have been working at Barchester since September last year, and it has truly been a rewarding and interesting journey. Throughout my time here, I have had the opportunity to contribute to a team dedicated to providing exceptional care, and it has been an incredibly fulfilling experience. With many years of hospitality experience, I am excited to bring my knowledge of customer service, communication, and creating positive experiences to Barchester.
Job Title: Head Chef
Joined: 2024
I have been working at Barchester since September last year, and it has truly been a rewarding and interesting journey. Throughout my time here, I have had the opportunity to contribute to a team dedicated to providing exceptional care, and it has been an incredibly fulfilling experience. With many years of hospitality experience, I am excited to bring my knowledge of customer service, communication, and creating positive experiences to Barchester.