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Review from M K (Wife of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience

In September 2022, our family faced the inevitable task of finding a care home for a family member, luckily we were made aware of Cheverton Lodge Care Home. On arrival at the appointed time, the smiling receptionist was very welcoming. On meeting the manager our faces were overcome. His professionalism

was so reassuring and his caring manner and dedication put aside any reservations we had about care homes. The family member has settled in well, the staff are so caring and the atmosphere is happy. We feel very lucky to find such a caring and professional care home.

Reply from Earl Elliott, GM at Barchester Cheverton Lodge Care Home

Thank you for your response, we are happy that we are able to provide a safe and caring home for the entire family, its all of us doing it together, we are one family.

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Review from Philomena B (Sister of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience

My sister spent nearly five years at Cheverton Lodge until her death in January 2023. At first, she found it difficult to adapt as she had been transferred from another home which was closing down and she missed the routines she had grown used to. I was impressed with the way the staff at Cheverton

gradually managed to gain her trust and she soon developed a good relationship with them. I felt confident that the nursing team provided my sister with the best possible support for her multiple illnesses while the cheerful and kind care created a warm and sociable atmosphere. There were a lot of activities for residents who were mobile or active enough to participate which made a lively and welcoming impression. Any complaints - and there were a few - were taken seriously and dealt with quickly. Overall, I would recommend Cheverton Lodge.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Thank you for reviewing us, I can consider a motto for Cheverton Lodge as together we can, thanks for your support, and for giving us the privilege of caring for her, we all share your loss.

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Review from Gillian G (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience

From the initial home tour/visit and throughout my mother's stay everyone I have come in contact with (management, reception, nurses, carers, doctors, palliative care and other ancillary staff) has been professional, polite, caring and willing to go the extra mile to help support both her and our family.

The home itself is well laid out with little extras for those mobile enough to get to the dining area and communal room and enjoy occasional entertainment. The food is nicer than both hospice and hospital offerings and the staff are happy to help residents eat if no family members to hand.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Thank you for reviewing our care home, daily we thrive for the best outcomes for our residents and family members, we believe that we do not only admit a resident, but the resident's family as well as together we thrive for excellence.

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Review from Nigel F (Son of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience

Dad chose to spend his final weeks at Cheverton Lodge Care Home. The staff were welcoming, supportive and easy to liaise with. I am grateful for the way dad was looked after during his time at Cheverton. Thank you.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Thank you for your review, every day we thrive to make life better for our residents and loved ones.

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Review from Monica H (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience

The care received by Cheverton Lodge over the last 4 months of my dad's life was exceptional. The management have an open door policy and are very pleased to chat through care options. They are also very informed on how the relative is and how they have been engaging. My dad chose not to engage with

activities for whatever reason. The food was good and the principle carers for my dad so helpful. I feel we developed real friendships with the staff team. The medical staff were proactive and involved medical experts where required.
Thank you Cheverton, I feel we gave Dad the best for the end of his life!

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day
Thank you for your kind review and for giving us the privilege of looking after Dad.

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Review from Alison P (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience

My mother was in Barchester Cheverton Lodge Care Home for the final 3 months of her life. She had previously been in a care home in the Midlands so I had a good sense of what to expect. Cheverton Lodge proved to be wonderful. Mum needed nursing care and had complex needs. She was well cared for and

treated with respect and kindness throughout her stay. The home has excellent support from a local GP practice as well as other services in Islington. This really helped Mum continue to be comfortable until the end and enabled a hospital admission to be avoided. The nursing staff are extremely good. They predicted Mum's needs, proactively sought medical and other interventions and provided the advice and support I needed. Similarly, the manager was helpful and kind. My family and I were always welcomed into the home. I was able to spend lots of time there. Although Mum couldn't benefit much, as she was too ill, I was impressed by the entertainment officer. She was fully engaged with residents.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day,
Thank you for your touching review. We feel privileged for your trust in our service. We consider ourselves a family care home, and we not only admit your loved ones but their family into our care. May God bless you.

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Review from Tracy D (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience

My mother was a resident of Cheverton Lodge. The care she received was outstanding. The staff were caring and compassionate, they took time to answer any questions we had. In her final week,s the manager allowed myself to stay overnight. I cannot thank all the staff enough.

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Review from S E (Son of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience

What a breath of fresh air. From being worried about putting my mum into a care home to a totally replaced state of mind! Bravo Cheverton. Gazillion bravo's to the most wonderful staff and team. Thank you for giving me my peace of mind.

Reply from Earl Elliott, GGeneral Manager at Barchester Cheverton Lodge Care Home

Good day, thanks for your kind review, and once again for giving us the privilege to care for mom at Cheverton Lodge Care Home.

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Review from N S (Cousin of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience

My cousin, who has been a resident at Cheverton Lodge for well over a year, celebrated her 93rd birthday there in April 2022. It was a delightful, family occasion, with five cousins present from our generation and one more from the younger generation. We all appreciated the warm welcome, the choice

of a comfortable room indoors or seating in the garden, the lovely birthday cake specially baked by the chef, and other staff popping in to chat. Thank you, Cheverton, for making it such a happy occasion!

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day,
Thanks for reviewing our service, I am so pleased that the special day went well, and looking forward to us continuing to support you and our residents.

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Review from P F (Son of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience

My dad is very well looked after by all of the nursing staff. The staff are great with all the residents and I would highly recommend this care home.

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Review from J F (Wife of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience

My husband has been here for nearly 4 years and I am very pleased with his care. They treat him very good.

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Review from A P (Son of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience

My mother has been cared for in Barchester Cheverton Lodge Care Home now since December 2019, and I can highly praise the level of care and attention given in all this time. A special thank you must be given to the activities coordinator for her commitment to keeping my mother active and happy and

to the care staff who do an amazing job and are always friendly and helpful. I would highly recommend this care home.

Reply from Earl Elliott, Manager at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our lovely care home, we appreciate your feedback, which helps us to improve our service, and tell us how well we are performing.

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Review from C P (Husband of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience

The home has used exceptional empathetic nursing and care skills to help my wife in her rehabilitation and dealing with the behavioral issues relating to her dementia.

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Review from L G (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience

My mum stayed for one month's respite after a knee replacement. She felt looked after and safe. The manager is exceptional and makes time for the residents, extremely approachable, caring and responsive.
Carers and nurses were kind, friendly and treated my mum with respect. Great reception staff physio

was arranged privately via the manager's recommendation, however, in the home itself, there wasn't anyone to support my mum with physical recovery in terms of exercise, overall very good.

Reply from Earl Elliott, GENERAL MANAGER at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our service, we were happy to have mum here for 4 weeks, and enjoyed her company very much, we wish her well in her rehabilitation, and thanks for your support during her care here.

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Review from Emily A (Daughter of Resident) published on 3 December 2021
Submitted via Website • Report

Overall Experience

My mother was transferred to Cheverton Lodge Care home following a series of hospitalisations in July 2021. We were at our wit's end trying to find appropriate care for her as her health had deteriorated rapidly. I had already visited this care home which is also a nursing home and had a good feeling

about it. The level of care is exceptional, the staff are all extremely friendly and have a warm yet professional approach with residents. It is probably more suited to frail or disabled older people than to those who would benefit from a wide range of activities. There are strong links to local health provisions and my mother has received the kind of attention she needed and had missed out on during the pandemic and while living in a rural area. I am extremely happy with my choice of care home and would thoroughly recommend it.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day, Thank you for reviewing our service. It is important for us to know how we are doing and any areas that we need to improve on. It is also important that others who are looking into care can find information on a service that they can trust. Activities are chose by the residents, at our monthly meetings, for residents unable to actively participate in communal activities, provision is made for them to have 1-2-1 sessions with activity coordinators.

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Review from C H (Wife of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience

My husband has been happy here one of the big advantages apart from the lovely staff has been that his son and daughter have been able to visit at any time. He said the food was good.

Reply from Earl Elliott, genweal manager at Barchester Cheverton Lodge Care Home

Thank you for taking time out to review our Care, it's important to know how we care for our customers, residents and staff, and how this will assist others who are looking for care.

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Review from K P (Daughter of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience

I am pleased with the care m father is receiving. The staff are professional and always communicate their concerns with me.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our home, it is important that people looking for care, can relate to what others are saying about our services and care, we are always privileged to look after you and your loved ones.

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Review from H P (Brother-in-law of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience

Friendly welcome, good rapport, clean and tidy rooms and public spaces. Caring attitude.

Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our Care Home, we feel privileged, that you have trusted your loved one to our care.

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Review from Maria B (Daughter of Resident) published on 29 October 2021
Submitted via Website • Report

Overall Experience

The manager and his team are very caring and considerate.
My mother has a lot of medical issues and is a complex case. Having a qualified nurse on the floor was a key criteria when we chose the Cheverton Lodge. They did not disappoint.
Everyone was very professional and went over and above to ensure

mums stay was safe. Family is very important and they went out of their way to ensure family visits could take place in a safe environment for all, especially during Covid. This kept mums spirits up and kept her mentally strong. The process for booking visits was also very good.
Special mention goes to the manager and his team. But everyone was so lovely and caring. Thank you so much for all you did during her visit.
We would definitely highly recommend the Cheverton Lodge for anyone considering getting help with the care of a loved one.

Reply from Earl Elliott, GENERAL MANAGER at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our care and care home. Cheverton Lodge aims to continue to provide the very best in care and it is important that prospective residents as well as the general public can place a resident here with reassurance that they will be very well cared for holistically.

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Review from Siobhan K (Daughter-in-law of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience

My mother-in-law was very well looked after in this care home. The care was second to none. All staff were caring and compassionate and delivered a very high standard of care. The home is well maintained and kept very clean. The food is nutritious and varied. My mother-in-law has very complex health

needs and we will always be grateful for the exceptional care she received at Cheverton Lodge. Special thanks to the Manager for managing the place so efficiently especially during Covid.

Reply from Earl Elliott, General MANAGER at Barchester Cheverton Lodge Care Home

Good day,
Thank you for reviewing our services. It is important that we, our residents, relatives and potential residents, know how well we are doing, and if any need to make improvements.

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Meet the Team (12)

Cosmin Tiriteu

Job Title: General Manager

Joined: 2024

Hello, my name is Cosmin and I am the Operations Manager here at Cheverton Lodge.

With almost two decades of experience behind me, beginning as a volunteer in the emergency services, to working my way as a trauma paramedic and registered nurse until eventually working in management, I am lucky to be able to share my wealth of knowledge with the team during my time here.

I’m thrilled to be supporting a great team, and I am grateful for their steadfast support. I’m looking forward to working together with the mutual goal of supporting and enriching the lives of the residents here.

Ritu Kuruti

Job Title: Deputy General Manager Clinical

Joined: 2023

With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.

I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.

My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.

Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.

Deirdre Killick

Job Title: Unit Manager

Joined: 2020

My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.

Avinashi Chander

Job Title: Administrator

Joined: 2024

I joined Barchester in 2024 and have enjoyed being part of a dedicated team passionate about providing high-quality care. With a background as an IT professional and a Master’s in Business Administration, I bring strong organizational and problem-solving skills to my role as an Administrator at Cheverton Lodge.

I have always been a people person, and working in the care sector has been incredibly rewarding. I find great fulfilment in getting to know our lovely residents and their families, ensuring they feel supported and valued. It’s a privilege to be part of a team that makes a real difference in people’s lives every day.

Catherine Keke

Job Title: Admin assistant

Joined: 2018

Hi! I am Catherine Keke.

I have been in the company since 2018.

Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.

Cara Nutt

Job Title: Activities Coordinator

Joined: 2024

I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.

I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!

Neeraj Bissessur

Job Title: Head Of Maintenance

Joined: 2024

I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks

Andreia Lucienne Varela

Job Title: Administration Assistant

Joined: 2025

My name is Andreia, and I’m excited to be starting my journey in the care home industry. I joined the Barchester team in February 2025, and it’s been an absolute pleasure so far. The team has been incredibly kind and supportive, making me feel right at home. I’ve enjoyed getting to know the residents and their families, and each day brings new opportunities to connect and make a positive impact. I’m looking forward to what lies ahead and excited to continue this beautiful journey

Novelette Beckford

Job Title: Senior Carer

Joined: 2001

Novelette joined Cheverton Lodge in October 2001 as a Healthcare Assistant and has continued to develop her skills and vocation further and is now a senior carer. Novelette love's to support residents and her team and is passionate about delivering holistic healthcare to residents.

Tahmina Begun

Job Title: Carer and Dementia Champion

Joined: 2022

Tahmina joined to Cheverton Lodge in 2022 as health care assistant and has continued to develop her knowledge and became the dementia champion in 2023 . Tahmina has a special interest in supporting those living with dementia and ways on continually improving the care and experience of people living with dementia at Cheverton Lodge. Tahmina completed Tier 2 dementia training and attends the dementia champion training sessions on a regular basis.

Abdellatif B'tina

Job Title: Head Chef

Joined: 2024

I have been working at Barchester since September last year, and it has truly been a rewarding and interesting journey. Throughout my time here, I have had the opportunity to contribute to a team dedicated to providing exceptional care, and it has been an incredibly fulfilling experience. With many years of hospitality experience, I am excited to bring my knowledge of customer service, communication, and creating positive experiences to Barchester.

Abdellatif B'tina

Job Title: Head Chef

Joined: 2024

Barchester Cheverton Lodge Care Home

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Barchester Cheverton Lodge Care Home Reviews (132)

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