Barchester Fairview House Care Home

Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP
Review Us
9.6 68 Reviews
  • Barchester Fairview House Care Home, Aberdeen
Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and compassionate staff work hard to ensure Fairview House is not an establishment, but a home, with high quality care centred around the specific needs of each resident.

Fairview House is conveniently located close to plenty of local amenities and is within each reach of the beautiful Dee and Don countryside. They believe the best way to judge a home is to visit and see how care and support is provided. So please feel free to drop in or give them a call.

The high standards are reflected in all aspects of the home, including hospitality and cooking. The home also has a wonderful and varied activities programme, centred around the needs and interests of residents. The home provides concerts and church services every month and has daily programmes of activities, such as bingo, crafts, a beauty group and gardening. They also frequently go to coffee mornings in the local community and have regular outings in their minibus.

Fairview House extends a warm invitation for you to visit the home and show you around their facilities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1682

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Fairview House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Mel Shearer (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (103)
  • Single Rooms with Ensuite Wet Room (12)

Barchester Fairview House Care Home Reviews (68)

9.6

Barchester Fairview House Care Home has a Review Score of 9.6 (9.630) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Fairview House Care Home has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Fairview House Care Home
  • 25
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Total of 68, showing 1-20
Review from Kelly S (Niece of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place. Excellent staff, always welcoming beautiful and very clean. Offered my dinner, all very helpful and kind.
Best care home I have been in, family prompted nicely with meals, lovely meals very nourishing and healthy and tasty.
Reply from Mel Shearer, General Manager at Barchester Fairview House Care Home

Thank you so much for your lovely feedback. We're happy you felt welcome and enjoyed the meals. It means a lot to hear Fairview was the best care home you've been in! Your kind words mean a lot and will share with our team!

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Review from B P (Daughter-in-law of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted to visit Fairview yesterday & find decorations & lots of effort to celebrate my in-laws 65th wedding anniversary. They were made to feel so special & lots of staff & service users joined in. The cake, fizz & genuine warmth was very much appreciated & made the whole family including those in
N.Z., Australia and Canada all feel involved.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M A (Daughter-in-law of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Barchester Fairview House Care Home have provided excellent, effective care to my father-in-law over the period he has lived here. The staff are very attentive to all his needs and have developed very good relationships with him allowing him to have the best quality of life it is possible
for him to have. The staff keep us well informed and ensure that we are consulted.
His health and wellbeing have improved greatly and we are very grateful for the care he receives and the amazing effort of the staff to provide care and support to him. Thank you all.
Reply from Mel Shearer, General Manager at Barchester Fairview House Care Home

Thank you for your kind comments! Our team works hard to make sure every resident feels supported, and it means a lot to know their efforts are making a difference. We'll be sure to share your kind words with everyone here.

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Review from Alexander F (Brother of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother who suffers from Parkinsons desease has bean a resident at Fairview for over a year, he has mood swings and mobility problems but the staff seem to keep him smiling, he is always clean and shaved and when he cant manage through to the dining room they take his meals into his room for him.
He is well fed with a varied menu.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J G (Wife of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers observed my husband looked hot and was shaking temperature was very high so Docs were called.
The staff during my husbands illness was excellent, They regularly checked his temperature, looked to see if he needed changed, due to sweatingm and made sure he was given drinks and liquid food.
I
have every confidence in his care at Fairview
Thank you!
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Fairview House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review from Carol M (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad have both been in Fairview for six months. They are both well looked after. Happy and content. They like the staff and enjoy the food.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Fairview House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review from Donna F (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident. Sadly it was only for 8 weeks but the experience changed all our lives. The care received was beyond our expectations. Nothing was too much trouble. My father suffered from dementia but he clearly loved and trusted those caring for him. Nursing staff were quick to respond to
his medical needs. In his final hours I saw staff care not only for him but also my mother. We were all treated like family. The home is spotlessly clean and very welcoming.
Reply from Wendy McGowan, Regional Director at Barchester Fairview House Care Home

Thank you so much for your kind words. The team at Fairview were honoured and privileged to support your father for the last weeks of his life.

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Review from Hazel M (Wife of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lovely sping flowers at the front door makes the care home a welcoming place to visit. The staff are all so kind and thoughtful not only to my husband also to myself, family and visiting friends. Since my husband has been a resident the staff has spent time to get him back eating and drinking again.
A big turn around in 5 weeks. Food is good and plenty of choice as I have stayed for lunch. To the manager and all staff a big thank you fo rall the care and I'm so happy to see a smile on my husbands face which is a big relief for me.
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Fairview House Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review from Frances M (Friend of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my friends husband was admitted to Fairview House I am amazed at the improvement in his physical condition. Prior to him coming here his appetite was non-existent but now he is eating very well. He has good interactions with all staff.
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sheila B (Relative of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good people very friendly.
Reply from Jane Longstaff, DSM at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M W (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad went to Barchester Fairview House Care Home for respite last August and settled in so well he became a resident. He is very independent and all the staff are so supportive helping and encouraging him when needed. The level of care, activities and cleanliness are of a very high standard and any concerns
are dealt with immediately. Overall, Fairview has a great atmosphere, is very welcoming and all the staff ensure that residents and their families are treated with compassion and respect.
Reply from Wendy McGowan, Regional Director at Barchester Fairview House Care Home

Thank you for your review. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from D M (Friend of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my experience on my visit was not good. No receptionist on at the weekend, why? I can't find anyone to speak to regarding my concerns regarding the treatment of the person I was visiting at the home, the staff that I had contact with seemed to talk at the resident and not talk with her
and found they seemed unfriendly. I had a look on your website and it looks so lovely and friendly with staff sitting and talking with the residents, that is not what I witnessed on my visit. The basics of caring for people is dignity and respect, which I found lacking.
Reply from Feedback Team, The Feedback Team at Barchester Fairview House Care Home

Thanks for taking the time to leave your review. We're sorry to read that we hadn't met your expectations during your visit. There are always staff available to welcome visitors into our home on weekends, so our apologies if there was a delay in greeting you. The General Manager has contacted you via email to offer the opportunity to discuss your comments further. If you would prefer, you are more than welcome to reach out to our team if you would feel you would like too. Our contact details are feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.

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Review from Alex N (Son of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is a resident in Barchester Fairview House Care Home. She has been here for over two years now. In the past few months most of the home has been refurbished painted, papered, carpeted, new furniture, new decor. It is looking, smelling and feeling fresh and new. There are now 4 activities organisers
producing up to 60 varied activities per month! (I enjoy coming in to see what's on next). The carers, nurses, the maintenance, housekeeping, laundry staff, the administration team handle up to 100 residents with many and varied special needs. Over the past 2 years I have got to know many of them and I keep discovering deeper layers of skills and sensitivities. They are very dedicated and committed to enriching everyone's lives. They make me feel more than just a visitor, more part of the team, part of the family. Generally those who work in the care sector are undervalued and underpaid. I see them as heroes in our society. Well done. Thanks. Keep up the good work!
Reply from Jane Longstaff, On behalf of Fairview House at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Steven S (Son of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Great knowledge of my mum and her circumstances.
Very good, regular updates, offering time to get any requests that we may have dealt with.
Reply from Wendy McGowan, Regional Director at Barchester Fairview House Care Home

Thank you for your kind words. The team at Fairview are passionate about providing the very best care to the people we support.

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Review from Barbara W (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law was cared for with dignity, and the staff looked after her so well, but they also looked after me as she was on end-of-life care, which was very difficult as I am her next of kin, but the staff kept me informed on her, so I would like to thank each of them.
Reply from Jane Longstaff, On behalf of Fairview House at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Dave E (Son of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always been made welcome when we visit. Visiting as Mother's birthday. We booked a meal for three of us, it was delicious. The home provided a lovely chocolate cake.
Can't thank everyone enough. My mum loves staying here.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A C (Son of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for just over one year and I can honestly say that she is in the best form she's been for years. She is extremely well cared for at Fairview, medically, physically, socially and mentally. A heartfelt thanks to all the staff at Fairview for achieving this.
Reply from Mark Shelton, CRM at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J H (Husband of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mixed. Some good features e.g. activities, unrestricted access, some good caring and considerate staff, some rather abrupt some with limited English making communication difficult. Never enough staff so sometimes long waits for attention.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home

Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about the lack of time from staff, our General Managers operate an open door policy for them to resolve any concerns, if you do have any concerns at all you wish to raise with the home please contact the General Manager on your next visit so that we can assist you. Thank you.

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Review from K M (Son of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in in October 2023, my father has settled in well.
The nurses, carers, admin staff have all been professional, approachable and always go above and beyond.
Have to mention one of the carers, in particular - she is always so happy to help and nothing's too much but have to say, all the
carers are friendly and helpful.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from John F (Son of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Memory Lane staff have one of the most difficult jobs. One can only praise them all for their patience and care. Our father is not the easiest person and difficult to manage. We greatly appreciate Fairview's approach and understanding. Definitely five-star.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Barchester Fairview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.630 for Barchester Fairview House Care Home is calculated as follows: ( (204 Excellents x 5) + (62 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 284 Ratings = 4.63
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fairview House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Mel

Mel Shearer

Job Title: General Manager Joined: 2024

With a rich background in healthcare and a dedication to excellence, I bring extensive experience in care home management to my role at Barchester. My UK career began within the NHS in 2003, where I developed a strong foundation in healthcare before moving into care home management.


Over the years, I’ve broadened my skills and deepened my understanding of what it takes to deliver excellent care. I am passionate about creating an environment where residents receive exceptional, person-centred care tailored to their unique needs and preferences promoting their dignity and choice.


I believe each resident deserves a warm supportive atmosphere that feels like home and I am committed to leading my team to make this a reality every day.

Helen

Helen Howie

Job Title: Deputy General Manager Joined: 2019

As the Deputy General Manager, I am dedicated to ensuring our nursing home runs smoothly and that our residents receive the highest quality care. With a strong background in healthcare management, I work closely with our team to create a warm, supportive, and safe environment for both residents and staff.

Joanna

Joanna Siwinska

Job Title: Unit Manager Joined: 2024

As a Unit Manager, I oversee the daily care and operations within my units, ensuring our residents receive the highest standard of support in a compassionate and safe environment. With a strong background in nursing and leadership, I work closely with my team to provide person-centered care while maintaining compliance and best practices.

Sumaira

Sumaira Anwar

Job Title: Senior Staff Nurse Joined: 2023

As a Senior Staff Nurse, I am dedicated to providing high-quality, compassionate care to our residents. With extensive experience in nursing, I support both residents and colleagues, ensuring a safe and comfortable environment while upholding the highest clinical standards.

Cecilia

Cecilia Clark

Job Title: Administrator Joined: 2023

I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment and setting up contracts, to manning the telephones, there's never a dull day!

Krzysztof

Krzysztof Dabrowski

Job Title: Head of Maintenance Joined: 2023

As Head of Maintenance, I ensure our nursing home remains a safe, comfortable, and well-maintained environment for residents, staff, and visitors. With years of experience in facilities management, I oversee repairs, safety checks, and improvements to keep everything running smoothly.

Frequently Asked Questions about Barchester Fairview House Care Home

What types of Care is Barchester Fairview House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Fairview House Care Home have?

There are 103 Single Rooms.

What are the Facilities & Services at Barchester Fairview House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Fairview House Care Home to the centre of Aberdeen?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fairview House Care Home to verify any information. View our terms and conditions. Barchester Fairview House Care Home has an Enhanced Service - more info.