Barchester Fairview House Care Home

Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP
Review Us
9.7 70 Reviews
  • Barchester Fairview House Care Home, Aberdeen
Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and compassionate staff work hard to ensure Fairview House is not an establishment, but a home, with high quality care centred around the specific needs of each resident.

Fairview House is conveniently located close to plenty of local amenities and is within each reach of the beautiful Dee and Don countryside. They believe the best way to judge a home is to visit and see how care and support is provided. So please feel free to drop in or give them a call.

The high standards are reflected in all aspects of the home, including hospitality and cooking. The home also has a wonderful and varied activities programme, centred around the needs and interests of residents. The home provides concerts and church services every month and has daily programmes of activities, such as bingo, crafts, a beauty group and gardening. They also frequently go to coffee mornings in the local community and have regular outings in their minibus.

Fairview House extends a warm invitation for you to visit the home and show you around their facilities.
Show Barchester Fairview House Care Home on the Map

Care Provided by Barchester Fairview House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1682

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Fairview House Care Home to find out the exact price for your requirements.

Contact Barchester Fairview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Barchester Fairview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mel Shearer (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (103)
  • Single Rooms with Ensuite Wet Room (12)

Barchester Fairview House Care Home Reviews (70)

9.7

Barchester Fairview House Care Home has a Review Score of 9.7 (9.673) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Fairview House Care Home has 70 reviews.

Overall Experience
  • 46
  • 16
  • 7
  • 1
  • 0
Date Published
  • 70
  • 13
  • 15
  • 24
  • 46
Reviewer Connection to Barchester Fairview House Care Home
  • 26
  • 12
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 70, showing 21-40
Review from K M (Son of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in in October 2023, my father has settled in well.
The nurses, carers, admin staff have all been professional, approachable and always go above and beyond.
Have to mention one of the carers, in particular - she is always so happy to help and nothing's too much but have to say, all the
carers are friendly and helpful.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John F (Son of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Memory Lane staff have one of the most difficult jobs. One can only praise them all for their patience and care. Our father is not the easiest person and difficult to manage. We greatly appreciate Fairview's approach and understanding. Definitely five-star.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C R (Sister of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother is settling into Fairview well. He has been here a few weeks now and is enjoying the food and enjoying the company of others. There is plenty of entertainment going on throughout the day. He is also enjoying his own space in his room with staff popping in and out to see if he requires anything.
All in all, we are happy with his care so far.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this home, it's been a godsend for my family, taking Mum into the home who's got dementia, she gets all the help she needs, place is perfect, rooms are well furnished, meals are fantastic if there's nothing they like, they go out their way and make them something, and the staff can't
be any more helpful, lots for them to do activities everyday good way to get them to meet new friends, Mum's been in since Dec 2023 but she's settling in.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kerry D (Granddaughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very friendly. Lots of activities to keep the residents amused. My grandad seems settled here and we know he’s safe. The staff are very welcoming. The food looks nice. It’s reassuring for the family, knowing that Grandad enjoys it here.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth F (Daughter of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, I find the staff very friendly and welcoming. The residents seem to enjoy various activities that the home have on. My dad seems settled here and he enjoys the food and gets on well with staff members.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N P (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum has not been placed for long enough to make a proper review yet, but so far I can comment that staff are very friendly. I'll be more equipped to comment once mum has settled.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorna C (Wife of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K F (Brother of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and the facilities are of a good standard.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, the home has been getting steadily better than previous months and is settling into a better routine than there has been for a while.
The staff all try their best with mum and we are grateful for that.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol B (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have seen an improvement overall in the past four weeks. The homes welcoming and the staff are more friendly. The nursing staff are excellent. The corridors in the wings do not have that "distinctive" nursing home smell so often. Overall, quite happy with the care being provided.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Brother-in-law of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found staff very friendly and welcoming, facilities good. My brother-in-law has settled in well and gets on well with staff.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine J (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entrance home is secure and always 1 or 2 members of staff at the reception desk with a warm greeting on arrival and acknowledgement when leaving. Carers are excellent with Dad chatting with him and continuing support for him when he has been low this month, not eating and drinking very little and
supporting my sister and I. Laundry does an excellent job washing 101 residents' clothes and delivering them back within a couple of days. The cleaning staff are always busy on the floor and rooms. Nurses are always available to explain about care and listen if I have any concerns and go act on them. The chef does a grand job.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for the care of my mother-in-law, she was not with you long. The care at end of life was second to none. All your staff were amazing with personal touches along her journey. We as a family appreciated all your hard work, smiles and hugs.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charles B (Son of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home experience has been excellent from start to finish. Staff are so friendly and the level of care has been exceptional.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P R (Friend of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased with the care that my friend is receiving. Staff are clearly caring and show sympathy to residents.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marc M (Son of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a party for Mother's birthday, excellent lunch followed by a birthday cake and offered supper after as well which was a nice surprise. A very enjoyable day for my mother and the family. So would like to thank all the staff for their efforts.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig S (Nephew of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Impressed with the high standard of home.
The rooms are comfortable and well-equipped social/communal areas.
The staff are welcoming and friendly and my uncle (resident) has a good bond with the staff. My family and I were invited to join my uncle for an evening meal. The staff made it feel like a
really special evening for my uncle and family in a beautiful private room with a really nice table set with tablecloth, napkins, china, and background music playing and were told to stay as long as we wanted. The food was excellent and the staff were very friendly.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care Home
Thank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will be sure to pass on your feedback and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy B (Daughter of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Got issues just now with my dad not eating which is extremely worrying for us all. The staff in his unit are equally as concerned as us and are trying their utmost to help with the situation. Lovely to know they care about my dad too.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care Home
Thank you for your review. We are sorry to hear your concerns regarding your Dad. Please rest assured our team are working hard to ensure the best support and high quality care is being delivered at…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G M (Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Fairview home is getting better now than when first arrived, staff are friendly, food is very good, it is a good menu as well. Needs more one to one with clients that don't like to interact. Rooms are a lot more cleaner makes a big difference. Could do with more staff, and references as to which staff
colour uniforms as to which position held.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care Home
Thank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will be sure to pass on your feedback and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Barchester Fairview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.673 for Barchester Fairview House Care Home is calculated as follows: ( (216 Excellents x 5) + (50 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 284 Ratings = 4.673
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fairview House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (6)

Mel

Mel Shearer

Job Title: General Manager Joined: 2024

With a rich background in healthcare and a dedication to excellence, I bring extensive experience in care home management to my role at Barchester. My UK career began within the NHS in 2003, where I developed a strong foundation in healthcare before moving into care home management.


Over the years, I’ve broadened my skills and deepened my understanding of what it takes to deliver excellent care. I am passionate about creating an environment where residents receive exceptional, person-centred care tailored to their unique needs and preferences promoting their dignity and choice.


I believe each resident deserves a warm supportive atmosphere that feels like home and I am committed to leading my team to make this a reality every day.

Helen

Helen Howie

Job Title: Deputy General Manager Joined: 2019

As the Deputy General Manager, I am dedicated to ensuring our nursing home runs smoothly and that our residents receive the highest quality care. With a strong background in healthcare management, I work closely with our team to create a warm, supportive, and safe environment for both residents and staff.

Joanna

Joanna Siwinska

Job Title: Unit Manager Joined: 2024

As a Unit Manager, I oversee the daily care and operations within my units, ensuring our residents receive the highest standard of support in a compassionate and safe environment. With a strong background in nursing and leadership, I work closely with my team to provide person-centered care while maintaining compliance and best practices.

Sumaira

Sumaira Anwar

Job Title: Senior Staff Nurse Joined: 2023

As a Senior Staff Nurse, I am dedicated to providing high-quality, compassionate care to our residents. With extensive experience in nursing, I support both residents and colleagues, ensuring a safe and comfortable environment while upholding the highest clinical standards.

Cecilia

Cecilia Clark

Job Title: Administrator Joined: 2023

I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment and setting up contracts, to manning the telephones, there's never a dull day!

Krzysztof

Krzysztof Dabrowski

Job Title: Head of Maintenance Joined: 2023

As Head of Maintenance, I ensure our nursing home remains a safe, comfortable, and well-maintained environment for residents, staff, and visitors. With years of experience in facilities management, I oversee repairs, safety checks, and improvements to keep everything running smoothly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Fairview House Care Home to verify any information. View our terms and conditions. Barchester Fairview House Care Home has an Enhanced Service - more info.