Barchester Fairview House Care Home

Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP
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9.7 82 Reviews
  • Barchester Fairview House Care Home, Aberdeen
Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and compassionate staff work hard to ensure Fairview House is not an establishment, but a home, with high quality care centred around the specific needs of each resident.

Fairview House is conveniently located close to plenty of local amenities and is within each reach of the beautiful Dee and Don countryside. They believe the best way to judge a home is to visit and see how care and support is provided. So please feel free to drop in or give them a call.

The high standards are reflected in all aspects of the home, including hospitality and cooking. The home also has a wonderful and varied activities programme, centred around the needs and interests of residents. The home provides concerts and church services every month and has daily programmes of activities, such as bingo, crafts, a beauty group and gardening. They also frequently go to coffee mornings in the local community and have regular outings in their minibus.

Fairview House extends a warm invitation for you to visit the home and show you around their facilities.
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Care Provided by Barchester Fairview House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Fairview House Care Home to find out the exact price for your requirements.

Contact Barchester Fairview House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Barchester Fairview House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mel Shearer (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (103)
  • Single Rooms with Ensuite Wet Room (12)

Barchester Fairview House Care Home Reviews (82)

9.7

Barchester Fairview House Care Home has a Review Score of 9.7 (9.745) out of 10, based on 36 reviews in the last 2 years.
Over all time Barchester Fairview House Care Home has 82 reviews.

Overall Experience
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  • 18
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Date Published
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Reviewer Connection to Barchester Fairview House Care Home
  • 29
  • 15
  • 5
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Total of 82, showing 41-60
Review from K F (Brother of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and the facilities are of a good standard.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from S E (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, the home has been getting steadily better than previous months and is settling into a better routine than there has been for a while.
The staff all try their best with mum and we are grateful for that.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Carol B (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have seen an improvement overall in the past four weeks. The homes welcoming and the staff are more friendly. The nursing staff are excellent. The corridors in the wings do not have that "distinctive" nursing home smell so often. Overall, quite happy with the care being provided.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from A S (Brother-in-law of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found staff very friendly and welcoming, facilities good. My brother-in-law has settled in well and gets on well with staff.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Elaine J (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entrance home is secure and always 1 or 2 members of staff at the reception desk with a warm greeting on arrival and acknowledgement when leaving. Carers are excellent with Dad chatting with him and continuing support for him when he has been low this month, not eating and drinking very little and
supporting my sister and I. Laundry does an excellent job washing 101 residents' clothes and delivering them back within a couple of days. The cleaning staff are always busy on the floor and rooms. Nurses are always available to explain about care and listen if I have any concerns and go act on them. The chef does a grand job.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Alison W (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for the care of my mother-in-law, she was not with you long. The care at end of life was second to none. All your staff were amazing with personal touches along her journey. We as a family appreciated all your hard work, smiles and hugs.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeCondolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Charles B (Son of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home experience has been excellent from start to finish. Staff are so friendly and the level of care has been exceptional.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from P R (Friend of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased with the care that my friend is receiving. Staff are clearly caring and show sympathy to residents.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Marc M (Son of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a party for Mother's birthday, excellent lunch followed by a birthday cake and offered supper after as well which was a nice surprise. A very enjoyable day for my mother and the family. So would like to thank all the staff for their efforts.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Craig S (Nephew of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Impressed with the high standard of home.
The rooms are comfortable and well-equipped social/communal areas.
The staff are welcoming and friendly and my uncle (resident) has a good bond with the staff. My family and I were invited to join my uncle for an evening meal. The staff made it feel like a
really special evening for my uncle and family in a beautiful private room with a really nice table set with tablecloth, napkins, china, and background music playing and were told to stay as long as we wanted. The food was excellent and the staff were very friendly.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care HomeThank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will be sure to pass on your feedback and suggestions to the team.
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Review from Wendy B (Daughter of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Got issues just now with my dad not eating which is extremely worrying for us all. The staff in his unit are equally as concerned as us and are trying their utmost to help with the situation. Lovely to know they care about my dad too.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care HomeThank you for your review. We are sorry to hear your concerns regarding your Dad. Please rest assured our team are working hard to ensure the best support and high quality care is being delivered at all times. I will be sure to pass on your feedback to the team and the Manager will be in touch to discuss your concerns.
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Review from G M (Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Fairview home is getting better now than when first arrived, staff are friendly, food is very good, it is a good menu as well. Needs more one to one with clients that don't like to interact. Rooms are a lot more cleaner makes a big difference. Could do with more staff, and references as to which staff
colour uniforms as to which position held.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care HomeThank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will be sure to pass on your feedback and suggestions to the team.
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Review from A M (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't live in Aberdeen so am only able to see my dad for a few days every 3-4 months. I always find the care assistants and nursing staff very helpful. Sometimes it's hard to find a nurse for a chat, but this is because they're generally very busy attending to residents. The care staff have a good
rapport with my dad at short notice, the "private dining" experience was arranged for us, which was greatly appreciated. We were also able to join the afternoon tea on Wednesday.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care HomeThank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from L D (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and welcoming. Always kept up to date with my relative's progress either in person or via the telephone. My father seems more content since moving in.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from F B (Wife of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fairview Care Home has undergone many staff changes over the last few weeks and this has had an impact on the residents. In time they will get accustomed to the new faces but it will be a work in progress. The staff do their best under difficult circumstances. Many improvements are planned which will
enhance the comfort of the residents.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Ann B (Daughter of Resident) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Towards the end of last year, we noticed that standards in the care home seemed to be slipping, and we were considering moving Mum to another care facility. The staff were lovely and working as hard as they could, but they were overworked, and we felt there were communication, general cleanliness and
personal care issues in the home. However, a new management team, dedicated nurses and an increase in care workers have completely transformed our views. We met with the care team, and they listened to our concerns then worked hard to address them. We are continually kept up to date with how Mum is doing, her room is clean and tidy, and Mum is encouraged to join in with activities and be as independent as possible. She is visibly much happier, as are we as a family. The home now has a happy buzz about it, and we really don’t want Mum going anywhere else.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care HomeThank you for your honest and kind review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. We are glad Mum is settled and enjoying being at Fairview House!
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Review from Lorraine R (Daughter of Resident) published on 20 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I have found Fairview home to be welcoming and friendly at all times while staying professional. Dad can be difficult at times, but we feel with the help of all staff, he has settled in nicely. We like the great communication between all staff and ourselves, especially during these challenging
times. We cannot thank everyone in Fairview enough.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Charles M (Son of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has stayed in Fairview, she has been a lot better in herself. There was a lot of pressure on the family looking after my mum, but since she went into Fairview, the pressure has been taken off. She is being well looked after, and she likes it in Fairview, which is brilliant for the whole
family to know. The care that she gets is excellent, and when I go to visit her, I can see the difference in her after what she has been through the past few years.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Robert M (Grandson of Resident) published on 20 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone in Fairview is excellent! The staff are really helpful and look after my nana so well! Can't fault them! Their covid safety procedures are top-notch. The people who care for my nana are wonderful and will stop and chat to you about her!
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Fiona P (Niece of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Caring staff, pleasant surroundings. Kept up to date regarding care, changes and medications. My uncle seems happy within himself, he feels safe. The activities staff are brilliant and my uncle has become quite attached to a couple of them. All in all we as a family are pleased with his ongoing care.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Barchester Fairview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Barchester Fairview House Care Home is calculated as follows: ( (344 Excellents x 5) + (66 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 428 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fairview House Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (6)

Mel

Mel Shearer

Job Title: General Manager Joined: 2024

With a rich background in healthcare and a dedication to excellence, I bring extensive experience in care home management to my role at Barchester. My UK career began within the NHS in 2003, where I developed a strong foundation in healthcare before moving into care home management.


Over the years, I’ve broadened my skills and deepened my understanding of what it takes to deliver excellent care. I am passionate about creating an environment where residents receive exceptional, person-centred care tailored to their unique needs and preferences promoting their dignity and choice.


I believe each resident deserves a warm supportive atmosphere that feels like home and I am committed to leading my team to make this a reality every day.

Helen

Helen Howie

Job Title: Deputy General Manager Joined: 2019

As the Deputy General Manager, I am dedicated to ensuring our nursing home runs smoothly and that our residents receive the highest quality care. With a strong background in healthcare management, I work closely with our team to create a warm, supportive, and safe environment for both residents and staff.

Joanna

Joanna Siwinska

Job Title: Unit Manager Joined: 2024

As a Unit Manager, I oversee the daily care and operations within my units, ensuring our residents receive the highest standard of support in a compassionate and safe environment. With a strong background in nursing and leadership, I work closely with my team to provide person-centered care while maintaining compliance and best practices.

Sumaira

Sumaira Anwar

Job Title: Senior Staff Nurse Joined: 2023

As a Senior Staff Nurse, I am dedicated to providing high-quality, compassionate care to our residents. With extensive experience in nursing, I support both residents and colleagues, ensuring a safe and comfortable environment while upholding the highest clinical standards.

Cecilia

Cecilia Clark

Job Title: Administrator Joined: 2023

I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment and setting up contracts, to manning the telephones, there's never a dull day!

Krzysztof

Krzysztof Dabrowski

Job Title: Head of Maintenance Joined: 2023

As Head of Maintenance, I ensure our nursing home remains a safe, comfortable, and well-maintained environment for residents, staff, and visitors. With years of experience in facilities management, I oversee repairs, safety checks, and improvements to keep everything running smoothly.

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