Barchester Fairview House Care Home

Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP
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9.7 70 Reviews
  • Barchester Fairview House Care Home, Aberdeen
Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and compassionate staff work hard to ensure Fairview House is not an establishment, but a home, with high quality care centred around the specific needs of each resident.

Fairview House is conveniently located close to plenty of local amenities and is within each reach of the beautiful Dee and Don countryside. They believe the best way to judge a home is to visit and see how care and support is provided. So please feel free to drop in or give them a call.

The high standards are reflected in all aspects of the home, including hospitality and cooking. The home also has a wonderful and varied activities programme, centred around the needs and interests of residents. The home provides concerts and church services every month and has daily programmes of activities, such as bingo, crafts, a beauty group and gardening. They also frequently go to coffee mornings in the local community and have regular outings in their minibus.

Fairview House extends a warm invitation for you to visit the home and show you around their facilities.
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Care Provided by Barchester Fairview House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1682

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Fairview House Care Home to find out the exact price for your requirements.

Contact Barchester Fairview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Barchester Fairview House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mel Shearer (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (103)
  • Single Rooms with Ensuite Wet Room (12)

Barchester Fairview House Care Home Reviews (70)

9.7

Barchester Fairview House Care Home has a Review Score of 9.7 (9.673) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Fairview House Care Home has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Fairview House Care Home
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Total of 70, showing 41-60
Review from A M (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't live in Aberdeen so am only able to see my dad for a few days every 3-4 months. I always find the care assistants and nursing staff very helpful. Sometimes it's hard to find a nurse for a chat, but this is because they're generally very busy attending to residents. The care staff have a good
rapport with my dad at short notice, the "private dining" experience was arranged for us, which was greatly appreciated. We were also able to join the afternoon tea on Wednesday.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care Home
Thank you for your review and positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from L D (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and welcoming. Always kept up to date with my relative's progress either in person or via the telephone. My father seems more content since moving in.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from F B (Wife of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fairview Care Home has undergone many staff changes over the last few weeks and this has had an impact on the residents. In time they will get accustomed to the new faces but it will be a work in progress. The staff do their best under difficult circumstances. Many improvements are planned which will
enhance the comfort of the residents.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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Review from Ann B (Daughter of Resident) published on 4 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Towards the end of last year, we noticed that standards in the care home seemed to be slipping, and we were considering moving Mum to another care facility. The staff were lovely and working as hard as they could, but they were overworked, and we felt there were communication, general cleanliness and
personal care issues in the home. However, a new management team, dedicated nurses and an increase in care workers have completely transformed our views. We met with the care team, and they listened to our concerns then worked hard to address them. We are continually kept up to date with how Mum is doing, her room is clean and tidy, and Mum is encouraged to join in with activities and be as independent as possible. She is visibly much happier, as are we as a family. The home now has a happy buzz about it, and we really don’t want Mum going anywhere else.
Reply from Katie Polloway, Customer Relationship Manager at Barchester Fairview House Care Home
Thank you for your honest and kind review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work…read more
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Review from Lorraine R (Daughter of Resident) published on 20 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I have found Fairview home to be welcoming and friendly at all times while staying professional. Dad can be difficult at times, but we feel with the help of all staff, he has settled in nicely. We like the great communication between all staff and ourselves, especially during these challenging
times. We cannot thank everyone in Fairview enough.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Charles M (Son of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has stayed in Fairview, she has been a lot better in herself. There was a lot of pressure on the family looking after my mum, but since she went into Fairview, the pressure has been taken off. She is being well looked after, and she likes it in Fairview, which is brilliant for the whole
family to know. The care that she gets is excellent, and when I go to visit her, I can see the difference in her after what she has been through the past few years.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Robert M (Grandson of Resident) published on 20 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone in Fairview is excellent! The staff are really helpful and look after my nana so well! Can't fault them! Their covid safety procedures are top-notch. The people who care for my nana are wonderful and will stop and chat to you about her!
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Fiona P (Niece of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Caring staff, pleasant surroundings. Kept up to date regarding care, changes and medications. My uncle seems happy within himself, he feels safe. The activities staff are brilliant and my uncle has become quite attached to a couple of them. All in all we as a family are pleased with his ongoing care.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Phyllis R (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both of my parents who are in their nineties have been residents at Fairview for over a year now. I have always found the staff to be most helpful, but particularly throughout 2020 and into 2021, when we have all faced major challenges to our lives due to the C19 pandemic. I cannot thank all staff enough
- leaders, administrators, nurses, carers, activities staff, as well as those behind the scenes cooking, laundering, and cleaning etc. I can only imagine how difficult it has been caring for all residents amidst some of the anxieties and sorrows, as well as the pressures of maintaining government instructions. Each member of staff with whom I have communicated has been so helpful when I have needed them. Those visits which were allowed outside, and latterly inside, were appreciated by us as a family, and the video calls by activities staff have been delightful. This is a nursing home which seems to do all it can to support families and I would recommend it.
Reply from Arlene Campbell, General Manager at Barchester Fairview House Care Home
Thank you so much, Phyllis, for your very kind review. Both your parents are an absolute pleasure to care for. I will pass on your comments to all the staff.
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Review from Gary H (Son of Resident) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not only in my capacity as a Son but also as a Registered Nurse I cannot praise all the staff enough for what they have done for my Mother. Staff at all levels from the reception staff, admin staff, healthcare assistants, nurses, the events team, chefs and handyman have all demonstrated professional
and sincere care. I personally believe this stems from the excellent management structure implemented by the management team at Fairview House. I would not even consider having my mother cared for at any other care home than Fairview House. The staff in all positions are always polite, cheerful and gone out of their way to go that extra mile to ensure my Mother's transition is as comfortable and pleasing to her as possible, especially in these testing times. It's a great weight off my shoulders knowing she is getting the best care available especially as I work away frequently.
Reply from Arlene Campbell, General Manager of Fairview House Care Home at Barchester Fairview House Care Home
Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your Mum is a joy to look after and we all endeavour to ensure we…read more
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Review from Eleanor M (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Mum's care. She is always kept clean and well presented, sometimes a challenge as she is not always co-operative. The staff in memory lane and throughout are lovely, smiling and cheerful. Mum has dementia but seems happy and settled owing to the work put in by carers and activities
teams. Very satisfied by COVID precautions and how visits have been handled.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from A A (Relative of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are totally satisfied and happy with our aunt's care. She has been in Farview for three years now and is very settled. Due to her condition, she can be critical and aggressive, but on the other hand, she can be appreciative and good fun. We always find the staff welcoming and pleasant.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Margaret M (Daughter of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum went into the home 4 years ago I have nothing but praise for every member of staff. Everyone has been brilliant. Also, all staff keeps you updated with phone calls or meetings. Now we are getting to see our loved one they have been brilliant. Everything is spotless. They all work hard to make
sure you're safe visiting. Very happy I chose this home.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review and the positive experience you have received. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments…read more
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Review from H T (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly approachable carers, management, all staff. My father's room is very spacious and airy, could not fault the upkeep of the room. He is very happy in the home and loves all his regular carers and nurses. Recently have got to know the activities team who have "bent over backwards" to make the
garden visits a hassle-free and enjoyable time. Very well organised. Nothing but praises to your team and management.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Keith S (Husband of Resident) published on 1 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has been a resident in Memory Lane for two-and-a-half years. The rooms are well maintained and the care staff are very friendly and supportive of the residents and relatives. Every effort is made to keep the family informed of any changes in the residents’ health conditions.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Marian M (Daughter of Resident) published on 18 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in Fairveiw House for over three years and I can honestly say that she is treated very well, with the COVID 19 which has given everyone new strengths. I would like to say a really big thank you to all staff cleaning, catering, carers, nurses, admin and anyone we have forgotten. The fulltime
activity has been fabulous FaceTime and visits so well organised she is a treasure and to the staff for all the phone calls keeping us up to date keep up the good work.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Carole C (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Fairview House enough for all they did for my mum for the last two years of her life. We felt the nurses, carers and staff became her sons and daughters as I know she felt loved by them all. It was so hard for us not to get in to see her due to COVID in the months before she passed,
but every day we knew she was safe, warm, and in the loving care of Fairview. Each and every member of staff went over and above their duties every step of the way. The cards we received from my mum, with the help provided by the staff during the COVID lockdown, will be cherished forever.
The kindness and friendship shown to myself and my family was fantastic too, and they all became an extended family. When we are COVID-free, I will be going in for a coffee to again meet up with the staff.
The entertainment and offerings provided put a constant smile on my mum’s face, and mine too.
Can, and will, highly recommend.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Sheila R (Niece of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Fairview Nursing Home are simply marvellous. My uncle is a resident, and the care he receives is second to none. During this difficult time especially, the staff have kept in regular contact, keeping myself, and the family informed regarding his health and well-being. They sent letters
every couple of weeks, to keep us updated on Covid and the steps they had, and are taking to protect all residents, staff and visitors. This has been extremely reassuring during these stressful times. The staff even arranged video calls, so I could see my uncle, and he could see me, which was so thoughtful and kind. The staff always find the time to talk to relatives regarding their kin, despite having very busy schedules, for which I’m extremely grateful. Thank you to all staff at Fairview - you are outstanding, and a credit to the group.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review and your positive experience during this challenging period for all concerned. We value all feedback as this helps us to improve our service where required. Thank you also…read more
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Review from H G (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father received excellent care during this time at Fairview and particularly during his final days.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver…read more
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Review from George G (Nephew of Resident) published on 8 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was fortunate to have my Aunt spend her last five months at Fairview House Care Home where she experienced loving care and attention from all of the staff and management, and her stay switched from a lonely existence to one of constant companionship that she developed with both staff and management.
I
found the staff competent, pleasant and cheery in nature and very attentive both day and night, and very importantly the food was excellent and I was able to judge this personally as visitors were generously given meals and snacks if they were present at the appropriate meal times.
In summing up I would thoroughly recommend Fairview House Care Home to anyone who wishes their loved ones to be safe, happy and very well looked after and to participate in the many activities that are organised by the home for residents.
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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Barchester Fairview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.673 for Barchester Fairview House Care Home is calculated as follows: ( (216 Excellents x 5) + (50 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 284 Ratings = 4.673
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Fairview House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Mel

Mel Shearer

Job Title: General Manager Joined: 2024

With a rich background in healthcare and a dedication to excellence, I bring extensive experience in care home management to my role at Barchester. My UK career began within the NHS in 2003, where I developed a strong foundation in healthcare before moving into care home management.


Over the years, I’ve broadened my skills and deepened my understanding of what it takes to deliver excellent care. I am passionate about creating an environment where residents receive exceptional, person-centred care tailored to their unique needs and preferences promoting their dignity and choice.


I believe each resident deserves a warm supportive atmosphere that feels like home and I am committed to leading my team to make this a reality every day.

Helen

Helen Howie

Job Title: Deputy General Manager Joined: 2019

As the Deputy General Manager, I am dedicated to ensuring our nursing home runs smoothly and that our residents receive the highest quality care. With a strong background in healthcare management, I work closely with our team to create a warm, supportive, and safe environment for both residents and staff.

Joanna

Joanna Siwinska

Job Title: Unit Manager Joined: 2024

As a Unit Manager, I oversee the daily care and operations within my units, ensuring our residents receive the highest standard of support in a compassionate and safe environment. With a strong background in nursing and leadership, I work closely with my team to provide person-centered care while maintaining compliance and best practices.

Sumaira

Sumaira Anwar

Job Title: Senior Staff Nurse Joined: 2023

As a Senior Staff Nurse, I am dedicated to providing high-quality, compassionate care to our residents. With extensive experience in nursing, I support both residents and colleagues, ensuring a safe and comfortable environment while upholding the highest clinical standards.

Cecilia

Cecilia Clark

Job Title: Administrator Joined: 2023

I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment and setting up contracts, to manning the telephones, there's never a dull day!

Krzysztof

Krzysztof Dabrowski

Job Title: Head of Maintenance Joined: 2023

As Head of Maintenance, I ensure our nursing home remains a safe, comfortable, and well-maintained environment for residents, staff, and visitors. With years of experience in facilities management, I oversee repairs, safety checks, and improvements to keep everything running smoothly.

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