Clare House Care Home

Harefield Road, Uxbridge UB8 1PP
Review Us
9.5 77 Reviews
  • Clare House Care Home, Uxbridge
Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Situated in a quiet residential area of Uxbridge, the home, a converted cottage offers residents comfortable, light, spacious bedrooms and lounge areas surrounded by beautiful landscaped gardens. A secluded courtyard and tranquil sensory garden gives residents places to relax and enjoy the views.

The home has good transport links with a regular bus route stopping directly outside the home, not to mention easy access to the M40.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and tries to cater for all ethnic groups. Soon after a resident arrives at Clare House, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Clare House. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one has a hobby or would like to take up a new one, there’s lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the care home has got a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Clare House Care Home.
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Care Provided by Clare House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: from £1525
  • RESPITE Self-Funded Residential Care: from £1485
  • RESPITE Self-Funded Nursing Care: from £1679

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Clare House Care Home for full pricing details and T&Cs.

Contact Clare House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Clare House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jeanette Gittens (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Parking

  • On-site parking available.

Clare House Care Home Reviews (77)

9.5

Clare House Care Home has a Review Score of 9.5 (9.549) out of 10, based on 24 reviews in the last 2 years.
Over all time Clare House Care Home has 77 reviews.

Overall Experience
  • 53
  • 23
  • 0
  • 1
  • 0
Date Published
  • 77
  • 17
  • 19
  • 24
  • 53
Reviewer Connection to Clare House Care Home
  • 14
  • 14
  • 14
  • 8
  • 7
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 77, showing 1-20
Review from P D (Friend of Resident) published on 5 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Very good care for the residents. Always made to feel welcome when I visited at any time of day. What I saw of the food, it looked very good and served very professionally. Staff helped with feeding my friend as she needed help. If ever I need to go into a care home, I hope I can
go into Clare House.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We are pleased to hear that you are impressed with the high standards of care provided and the meals provided at Clare House Care Home. Hopefully you will go away from this feeling like your Friend received the best possible care.
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Review from Paul C (Husband of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Clare House for almost two years, initially unable to do very much due to a severe brain infection. She's a young at heart 75 year old. But with regular private Physio and my encouragement she is on the verge of coming home. The environment at Clare House has helped her on the way.
The friendly, professional manner along with a group of people who are like one big happy family has made her stay so very special. She and indeed I will miss them all so much. Finding Clare House is truly the best stroke of luck we have had since her illness. We can thoroughly recommend Clare House, and thank each and every staff member for helping my wife on her journey to better health and keeping her so well cared for.
Paul.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your wonderful review of our home. It is heart-warming to hear how well our staff have been able to support you and your wife on her journey to recovery. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Carole A (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall wonderful staff & home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeThank you for your kind review of Clare House, we appreciate your feedback.
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Review from Wayne C (Brother-in-law of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit most weeks and find Clare House a nice place. Staff are always very helpful and courteous.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Helpful" and "Courteous" being used to describe our staff and your comments are a testament to the dedication of everyone in the home. Please don't hesitate to reach out if there's anything more we can do.
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Review from Julia S (Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice atmosphere. Friendly, helpful staff. Lots of things going on. Comfortable.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your lovely review. It is always nice to hear words like "friendly" and "comfortable" being used to describe our care. Thank you for choosing Clare House for your stay.
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Review from E H (Wife of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel the care my husband receives is excellent because of the friendly and helpful staff.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeWe appreciate you sharing your experience with our home. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised.
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Review from Angela B (Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good, although recently I have not found the food as good as it was.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your review. We are pleased to hear that you are happy overall with the care provided at Clare House. We will discuss your feedback with the home's manager to help them continually improve their service.
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Review from W B (Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A welcoming home. All staff are caring and helpful. Comfortable and attractive accommodation.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. It is always lovely to hear words like "Caring" and "Helpful" being used to describe our staff. Hearing that our care has made a difference to your experience is truly rewarding. Please don't hesitate to reach out if there's anything more we can do.
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Review from A Y (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm happy that my dad is in a good place, looked after by helpful and cheerful staff.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your Dad has settled in comfortably with us and it is always lovely to hear words like "Helpful" and "Cheerful" being used to describe our staff. We're committed to continuing to support you and your family in every way we can.
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Review from M W (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was nice to go and see a friend who seemed settled and looked after well, in fact two friends!
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeIt's always encouraging to read reviews like this. It is wonderful to hear that your Friend has settled in comfortably with us and feedback like yours inspires us to continue to provide the very best care. We're committed to making every day as positive and comfortable as possible for your Friend.
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Review from S H (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Peaceful, dignified, friendly.
Reply from Fran Donno, Customer Service Adviser at Clare House Care HomeWe're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
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Review from J N (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Disappointing with lack of any support or words of condolence after the passing of my mother in February of this year in hospital.
Even when clearing out her room we were not given any support or kind words, still no communication 3 months after her passing.. this was mum's home for over 3 years- she
deserved better.
For the fees charged mum's room was in poor decorative order- curtains were not hung properly (i tried to repair them myself) signs of rodent infestation, water leak stains remained.. not what was to be expected of BUPA's high standards or fees.
Some good, some poorly trained staff to which concerns were raised and apparently investigated.
Nice garden which is the positive at the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeWe’re very sorry to hear that your experience at our home did not meet your expectations and we have shared your feedback with the senior management team at the home. They have confirmed that they were in contact with you regarding any concerns you raised with them, and they were investigated and responded to.

We take all feedback seriously and remain committed to providing a safe, comfortable, and supportive environment for all our residents. If you would like to discuss anything further, please do not hesitate to contact the home manager or email feedback@bupa.com.
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Review from Julia W (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Clare House since December 2024. She went there as two lifelong friends were also residents. Clare House is a small care home where the staff prioritise the well being and happiness of the residents. It is always the same staff you see on every visit, and they develop a personal relationship
so that the residents feel at home. It has always been a pleasure to visit; everyone says hello, and nothing is too much trouble. Not the smartest care home, but the care is second to none.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for your review. The safety, health and happiness of our residents is our top priority, so it's great to hear that these things have shone through in your experience. We want all our residents and their families to feel like our home is a community. We are very proud to have such dedicated staff and it's lovely to hear that you have built up a rapport with them too.
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Review from E N (Resident) assisted by family/friend published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good, Friendly caring and safe.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeThank you for taking the time to leave us your feedback.
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Review from Bobbie R (Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here, my health and welfare are well cared for and my opinions are respected.
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Review from A J (Wife of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a very pleasant care home. The staff are caring, helpful and cheerful. There are many activities to occupy the residents and craft days to stimulate them. An attractive lounge and a bonus is a library with a good choice of books, DVD's etc. Each season is decorated extremely attractively. The
menu is good, food well cooked and presented. The management is really considerate.
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Review from T V (Friend of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing his review with reference to Bupa Clare House Uxbridge. As my partners mother became a resident, prior to her passing. Durling the residency I can only describe my own personal feelings and observations during her time as one of excellent care. The room had obviously been cleaned daily
and the bedding was changed on a regular basis. During my visits staff were frequently attending to her, I can only describe the care as professional, caring and frequent. I have no hesitation in recommending this care home for anyone requiring such needs.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Clare House Care HomeThank you for leaving this review. It is heart-warming to hear that your loved one was well looked after by the staff at Clare House. We are pleased to hear that you found the facilities at the home to be clean and welcoming- that is exactly what we aim for. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review from M H (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother received outstanding care from all the staff. The staff supported me and family through a very difficult time. All the staff were very friendly, helpful and gave us excellent advice all the time.
Reply from David Mclean, Customer Service Adviser at Clare House Care HomeThank you for your lovely review. We are glad to help you and your family through such a difficult time. Hearing that our care has made a difference to you and your family is truly rewarding. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Derek B (Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very caring
Reply from Maria Ricketts, Customer Care Adviser at Clare House Care HomeThank you for your feedback. Thank you for choosing Clare House for your stay.
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Review from Diane W (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum lived in Clare House for over 2 years. She was very happy to be there and was cared for brilliantly. She enjoyed the events and afternoon get-togethers playing games, listening to music and the church service, which she appreciated. Clare House is more, much more than just a home; they are a family,
and their kindness and care never waned. Mum was given palliative care towards the end of her life and passed away peacefully. Our appreciation as a family for the support the staff gave us was amazing.
Reply from Lisa Henderson, Customer Care Advisor at Clare House Care HomeThank you for your lovely review. We are saddened to hear about your loss. We are glad to have helped you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one was cared for and looked after. Hopefully, you will go away from this feeling like your Mum received the best possible care.
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Current Review Score: 9.5 (9.549)

Overview of Review Score

The Review Score of 9.5 (9.549) out of 10 for Clare House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.549 for Clare House Care Home is calculated as follows: ( (190 Excellents x 5) + (77 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 286 Ratings = 4.549
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clare House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (6)

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Jeanette Gittens

Job Title: Home Manager Joined: 2018

Jeanette is qualified as a nurse in 1986, initially working on a high dependency surgical ward, moving into elderly care in 1991.


Jeanette moved into care manager roles in 2004 and joined Bupa in 2018.


Jeanette’s main drive and interest is in promoting independence and autonomy for residents.

Catalin

Catalin Cotofrec

Job Title: Deputy Manager Joined: 2015

Catalin qualified as a nurse at the end of 2014. Since then, he's worked as a Registered General Nurse before moving to Clare House in June 2015. He became the Deputy Manager at Clare House earlier this year.


As a passionate individual, Catalin always inspires his team to provide the highest level of person-centred care.

Marzena

Marzena Szymczak

Job Title: Chef Joined: 2020

Marzena is one of our chefs, she has worked at Clare House for 4 years. She has a bright and sunny personality. With a warm and caring nature.


Marzena said she enjoys working at Clare House as “Its fun and lots of laugh with Residents and staff alike. I like the residents. Its hard work but very rewarding”

Karen

Karen Humphries

Job Title: Senior Carer Joined: 2015

Our Senior Carer Karen has worked at Clare House for almost 10 years. She previously worked in the community as a carer. Karen started out as a Carer and after 2 years she was able to progress in her career and trained to be a senior carer.

Amy

Amy Aubrey

Job Title: Activity Co-ordinator Joined: 2010

Amy is one of Our Activities Co-ordinators, she has worked at Clare House for almost 15 years.


Amy said “I enjoy working at Clare House, as you get to be part of the resident’s family. I enjoy getting to know them and helping them find new ways to continue their interests”.


Amy is a very thoughtful and empathetic person. Always helps the residents with their needs and requests. Amy is a jack of all trades; you name it she does it. Hence a good all-rounder.

Jackie

Jackie Harrison

Job Title: Activity Co-ordinator Joined: 2021

Jackie is one of our activities co-ordinators, and she has worked here for almost 3 years.


Jackie has worked in reception in the corporate industry for over 30 years, and volunteers for Lynda Jackson Macmillan centre.


Jackie cares for her mother who is living with dementia, which is what brought her into working in care. As through volunteering and attending dementia groups she had seen the benefits of activities and interactions for elderly people.

Frequently Asked Questions about Clare House Care Home

What types of Care is Clare House Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clare House Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Clare House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Clare House Care Home to the centre of Uxbridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clare House Care Home to verify any information. View our terms and conditions. Clare House Care Home has an Enhanced Service - more info.