Care Homes Owned by Nick Hawkins

The care and respect that the staff give mum is exceptional.

Sunnycroft continues to treat their residents with utmost care and affection. We feel very fortunate that our mother is staying here. Each member of staff shows compassion, patience and humour. There is always someone available for a chat.

The food is exceptional and the atmosphere is one of one big family ,although dad does not join in with all the wonderful activities the peace of mind the home gives me knowing how safe and happy he is priceless

My Auntie has now been at Sunnycroft for nearly two years and has had excellent care and love during that time. She has been able to join in many of the activities and is obviously happy. These are the extra characters required

I would highly recommend Sunnycroft to anyone looking for exceptional care. It will always hold a special place in our hearts.

Thank you.

Mum has been at Three Oaks for nearly two years now and is thriving in the professional, caring environment of this lovely care home. She is happy and cared for and everyone goes above and beyond in meeting her individual needs and making us feel welcomed and supported as a family. I have complete peace of mind that they always act in her best interests and cannot thank everyone enough for what they do.

The residents are all so well cared for and the staffs dedication is admirable & and,second to none. I have visited a few care homes which don't come up to the standards of 3 Oaks ,it is by far a class of its own ,which is down to the way it's run and the staff. Well done and thanks to everyone.

My Mum has resided at 3 Oaks now, for nearly 10 years. Despite the medical challenges she has faced, I feel she is happier there than ever. The dedication and hard work of the manager, deputy manager and their team, is second to none. Always willing to help and support, you with any concerns and offer sound and experienced advice if asked for it. The warm welcome on arrival, when the door is opened, is like visiting family and this reflects in the overall atmosphere of the home...welcoming and happy.Am eternally grateful, that my Mum herself chose this home...its a real "gem".

My first experience of Sunnycroft was when my father and stepmother joined in July 2022. Sadly, my father passed away two months later, but during that brief stay, he was made to feel at home and very comfortable and settled in very quickly. My stepmother is still in the home and continues to receive very personal, attentive care and the activities are excellent and residents are encouraged to participate. The team is led by the manager who I cannot fault in her job role. Thank you to you all.

My experience of Sunnycroft both this time as a friend of my partner's sister and previously with my wife in 2018 has always been very positive. Sunnycroft has a friendly family atmosphere and as a visitor I have always been made to feel welcome. There are a wide variety of activities on offer and the residents are encouraged and assisted to take part. On a number of occasions when my wife was resident there they kindly provided me with a meal which was excellent. I would highly recommend Sunnycrofts excellent care to anyone a measure of their success is the fact that many of the staff have been there for years.

Dad has been with Sunnycroft for just over a year. He always expresses how much he appreciates the care and support that receives. The friendly team listen to any concerns working to a resolution should any be required. When needed health updates are given either via the telephone or face to face. There are plenty of activities to keep residents occupied with family actively encouraged to participate. Well done team keep up the good work.

Cannot speak highly enough of Sunnycroft. I've had a connection with Sunnycroft for some while (my mother in law was cared for by them before my own mother). She has been there a little more than a year and I am always impressed by the care, kindness and patience shown by all the staff to all the residents. Mum loves the food and engaging with all the staff and especially the social activities in the lounge. It's very reassuring for my whole family to know that she is safe and well cared for and still enjoying life.

My Godmother has been at Sunnycroft since the summer, they were really helpful as it was initially respite care, which became full time care. She has settled in well and the team are very caring, listening to her needs and what she likes as well as being excellent at communicating with me. Thank you for all your help and support.

I especially want to commend the manager and the activities coordinator, who are both exceptional and go above and beyond normal expectations in delivering high quality care and high degree of quality of life to the residents.

It is always very easy to write a review for Sunnycroft as I simply cannot fault the exemplary care that my Mum receives from the team there. It is obvious to me that she is so very well looked after in all respects. In the last 8 months, my Mum has sadly succumbed to pneumonia twice and on each occasion when she was discharged from hospital, the wonderful care team at Sunnycroft provided the greatest level of care to ensure that she continued her recovery back to health. I cannot thank the Sunnycroft team more highly for all that they do for my Mum and it is such a relief for me to know that she is so safe, well cared for and loved by them all.

I cannot thank or praise the wonderful team at Sunnycroft for the care they provided for my father for the past 13 months. All staff are kind and thoughtful and treat all residents as an individual with the respect they deserve. They were also a great support to me during some sad and challenging times and especially when we reached end of life, they are all so dedicated to their work, so caring and considerate. I am so grateful for my little family to be part of their bigger family for a short while. You are all truly amazing.

A great care home which feels genuinely 'homely'. The staff are very attentive are genuinely 'caring' and nothing seems too much trouble. Nevertheless, they clearly work hard to keep the residents occupied, with fun and inventive activities. Our mother, who has Alzheimer's, seemed very happy there from day one. 14 months later this absolutely remains the case. I would recommend this home to anyone with an elderly relative who is in need of such care. I give four stars for value for money only because care homes are very expensive, but Sunnycroft is competitively priced I believe for the location and for the level of care offered. Also, communication with the next of kin is excellent.

I think it's fair to say that every member of staff goes well above and beyond their remit to deliver a first-class home for their residents.

Sadly the period of this review covers my mother's end of life. Her final days were treated with great sympathy and respect for which I and my family are most grateful. Nothing was too much trouble for the Sunnycroft team. Mum was a popular resident and her passing deeply felt.