
She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)

Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)

There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)

She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)

Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)

There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)

Rated "Outstanding" by the Care Quality Commission in June 2018, Sunnycroft offers modern dementia care in a homely environment.
Activities are a particularly highlight of life in the home, with a busy and varied programme of events that all the staff get involved with under the guidance of the enthusiastic activities co-ordinator.
Sunnycroft's cooks ensure all tastes are catered for with delicious meals that are freshly-prepared on the premises.
All of the...
Care Provided by Sunnycroft
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Sunnycroft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nick Hawkins
- Private Owned
Person in charge
- Mel Bryant (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2014
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (15)
Visiting
- The home invites visitors at any time
Parking
- On site free parking available
Sunnycroft Reviews (85)
Sunnycroft has a Review Score of 9.8 (9.836) out of 10, based on 17 reviews in the last 2 years.
Over all time Sunnycroft has 85 reviews.
The team at Sunnycroft Care Home continue to give mum excellent care. The team are always one step ahead of me when a problem arises, having taken action to support mum's needs.
Support is provided from medical and nursing teams as required in a prompt manner.
The care and respect that the staff give mum is exceptional.
Sunnycroft continues to treat their residents with utmost care and affection. We feel very fortunate that our mother is staying here. Each member of staff shows compassion, patience and humour. There is always someone available for a chat.
Dad has been here for 18 months now all the staff are totally dedicated to their residents.
The food is exceptional and the atmosphere is one of one big family ,although dad does not join in with all the wonderful activities the peace of mind the home gives me knowing how safe and happy he is priceless
My Auntie has now been at Sunnycroft for nearly two years and has had excellent care and love during that time. She has been able to join in many of the activities and is obviously happy. These are the extra characters required
Every member of staff treated Joe with such respect, love and dignity. The carers are truly incredible, and even the chef deserves special mention for being such a valued part of the home.
They didn't just care for Joe, they supported our whole family, lifting the weight from our shoulders when we needed it most. We couldn't have wished for a more peaceful and loving way for Joe to pass. He was surrounded by care and compassion.
I would highly recommend Sunnycroft to anyone looking for exceptional care. It will always hold a special place in our hearts.
My first experience of Sunnycroft was when my father and stepmother joined in July 2022. Sadly, my father passed away two months later, but during that brief stay, he was made to feel at home and very comfortable and settled in very quickly. My stepmother is still in the home and continues to receive very personal, attentive care and the activities are excellent and residents are encouraged to participate. The team is led by the manager who I cannot fault in her job role. Thank you to you all.
My experience of Sunnycroft both this time as a friend of my partner's sister and previously with my wife in 2018 has always been very positive. Sunnycroft has a friendly family atmosphere and as a visitor I have always been made to feel welcome. There are a wide variety of activities on offer and the residents are encouraged and assisted to take part. On a number of occasions when my wife was resident there they kindly provided me with a meal which was excellent. I would highly recommend Sunnycrofts excellent care to anyone a measure of their success is the fact that many of the staff have been there for years.
Dad has been with Sunnycroft for just over a year. He always expresses how much he appreciates the care and support that receives. The friendly team listen to any concerns working to a resolution should any be required. When needed health updates are given either via the telephone or face to face. There are plenty of activities to keep residents occupied with family actively encouraged to participate. Well done team keep up the good work.
Cannot speak highly enough of Sunnycroft. I've had a connection with Sunnycroft for some while (my mother in law was cared for by them before my own mother). She has been there a little more than a year and I am always impressed by the care, kindness and patience shown by all the staff to all the residents. Mum loves the food and engaging with all the staff and especially the social activities in the lounge. It's very reassuring for my whole family to know that she is safe and well cared for and still enjoying life.
My Godmother has been at Sunnycroft since the summer, they were really helpful as it was initially respite care, which became full time care. She has settled in well and the team are very caring, listening to her needs and what she likes as well as being excellent at communicating with me. Thank you for all your help and support.
The atmosphere is warm and friendly and I know I can call in at any time.
I especially want to commend the manager and the activities coordinator, who are both exceptional and go above and beyond normal expectations in delivering high quality care and high degree of quality of life to the residents.
It is always very easy to write a review for Sunnycroft as I simply cannot fault the exemplary care that my Mum receives from the team there. It is obvious to me that she is so very well looked after in all respects. In the last 8 months, my Mum has sadly succumbed to pneumonia twice and on each occasion when she was discharged from hospital, the wonderful care team at Sunnycroft provided the greatest level of care to ensure that she continued her recovery back to health. I cannot thank the Sunnycroft team more highly for all that they do for my Mum and it is such a relief for me to know that she is so safe, well cared for and loved by them all.
I cannot thank or praise the wonderful team at Sunnycroft for the care they provided for my father for the past 13 months. All staff are kind and thoughtful and treat all residents as an individual with the respect they deserve. They were also a great support to me during some sad and challenging times and especially when we reached end of life, they are all so dedicated to their work, so caring and considerate. I am so grateful for my little family to be part of their bigger family for a short while. You are all truly amazing.
A great care home which feels genuinely 'homely'. The staff are very attentive are genuinely 'caring' and nothing seems too much trouble. Nevertheless, they clearly work hard to keep the residents occupied, with fun and inventive activities. Our mother, who has Alzheimer's, seemed very happy there from day one. 14 months later this absolutely remains the case. I would recommend this home to anyone with an elderly relative who is in need of such care. I give four stars for value for money only because care homes are very expensive, but Sunnycroft is competitively priced I believe for the location and for the level of care offered. Also, communication with the next of kin is excellent.
There are varied daily organised activities, led by an enthusiastic co-ordinator along with trips out to local venues of interest.
The excellent food is freshly cooked from scratch which is served in the separate dining room, with all tastes catered for to an extremely high standard.
I think it's fair to say that every member of staff goes well above and beyond their remit to deliver a first-class home for their residents.
Sadly the period of this review covers my mother's end of life. Her final days were treated with great sympathy and respect for which I and my family are most grateful. Nothing was too much trouble for the Sunnycroft team. Mum was a popular resident and her passing deeply felt.
My mother spent four and a half years at Sunnycroft Care Home, until her recent demise. At all times I found the level of care and support extremely good. The care staff did all they could to entertain Mum in the time she spent here. I would recommend the place and the level of care to anyone.
I couldn't have asked for a better, more caring home for Mum. The staff go above and beyond and nothing is too much trouble. They treat you like family and genuinely care about each and every resident.
My Mum has been a resident at Sunnycroft for just over a year and I continue to be both amazed and delighted by the friendly, caring and supportive nature of every member of staff without exception. The home itself is extremely comfortable and a welcoming place to visit, the food always looks delicious and staff couldn't be more approachable and friendly. I cannot believe our luck in being able to place my Mum here and I truly appreciate all that they do for her.
Mum spent a couple of weeks at Sunnycroft for a period of respite and full-time care. The home was very clean, and the staff were very attentive and caring. Unfortunately, after she returned home she became unwell and spent a couple of weeks in hospital before sadly passing away. We are grateful to Sunnycroft for giving her that period of intense care and adding a sparkle to her life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 July 2026En-suite bedroom now available for immediate occupancy.
News (0) & Events (0)
There are no news items for Sunnycroft.
There are no upcoming events for Sunnycroft.
Awards / Recognitions (1)
- 10 Jun 2021Recipient: Sunnycroft
Accreditations
There are no accreditations posted yet for Sunnycroft.
Meet the Team (2)

Mel is our manager, back for a second stint in the hot seat. She previously managed Sunnycroft from 2009 to 2014.

Deputy Manager and Mel's right-hand woman. She's been here so long, she's part of the furniture!
Frequently Asked Questions about Sunnycroft
What types of Care is Sunnycroft registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sunnycroft have?
There are 28 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Sunnycroft?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Sunnycroft to the centre of Southampton?
4.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunnycroft to verify any information. View our terms and conditions. Sunnycroft has an Enhanced Service -more info.