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Sunnycroft

143 Moorgreen Road, West End, Southampton, Hampshire SO30 2HG
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She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)
Sunnycroft, Southampton
Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)
Sunnycroft, Southampton
There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)
Sunnycroft, Southampton

Rated "Outstanding" by the Care Quality Commission in June 2018, Sunnycroft offers modern dementia care in a homely environment.

Activities are a particularly highlight of life in the home, with a busy and varied programme of events that all the staff get involved with under the guidance of the enthusiastic activities co-ordinator.

Sunnycroft's cooks ensure all tastes are catered for with delicious meals that are freshly-prepared on the premises.

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Care Provided by Sunnycroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Sunnycroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mel Bryant (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • The home invites visitors at any time

Parking

  • On site free parking available

Sunnycroft Reviews (85)

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9.8

Sunnycroft has a Review Score of 9.8 (9.836) out of 10, based on 17 reviews in the last 2 years. Over all time Sunnycroft has 85 reviews.

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Review from J G (Daughter of Resident) published on 21 July 2026 Submitted via Website
Overall Experience
My lovely mother has been at Sunnycroft for several years. Sadly with her dementia and overall frailty she is gradually deteriorating.
The team at Sunnycroft Care Home continue to give mum excellent care. The team are always one step ahead of me when a problem arises, having taken action to support mum's needs.
Support is provided from medical and nursing teams as required in a prompt manner.

The care and respect that the staff give mum is exceptional.

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Review from R S (Son of Resident) published on 17 July 2026 Submitted via Website
Overall Experience

Sunnycroft continues to treat their residents with utmost care and affection. We feel very fortunate that our mother is staying here. Each member of staff shows compassion, patience and humour. There is always someone available for a chat.

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Review from Bev B (Daughter of Resident) published on 7 July 2026 Submitted via Website
Overall Experience
This is an amazing care home!
Dad has been here for 18 months now all the staff are totally dedicated to their residents.

The food is exceptional and the atmosphere is one of one big family ,although dad does not join in with all the wonderful activities the peace of mind the home gives me knowing how safe and happy he is priceless

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Review from K B (Nephew of Resident) published on 2 July 2026 Submitted via Website
Overall Experience

My Auntie has now been at Sunnycroft for nearly two years and has had excellent care and love during that time. She has been able to join in many of the activities and is obviously happy. These are the extra characters required

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Review from Gemma S (Great-Niece of Resident) published on 24 February 2026 Submitted via Website
Overall Experience
We can't thank the whole team at Sunnycroft enough for the care and compassion they showed our Joe. From the very beginning, it was clear that Sunnycroft is more than just a care home. It is a place filled with genuine warmth and kindness, led by an amazing manager who sets such a high standard of care and compassion.
Every member of staff treated Joe with such respect, love and dignity. The carers are truly incredible, and even the chef deserves special mention for being such a valued part of the home.
They didn't just care for Joe, they supported our whole family, lifting the weight from our shoulders when we needed it most. We couldn't have wished for a more peaceful and loving way for Joe to pass. He was surrounded by care and compassion.

I would highly recommend Sunnycroft to anyone looking for exceptional care. It will always hold a special place in our hearts.

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Review from J V (Stepdaughter of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

My first experience of Sunnycroft was when my father and stepmother joined in July 2022. Sadly, my father passed away two months later, but during that brief stay, he was made to feel at home and very comfortable and settled in very quickly. My stepmother is still in the home and continues to receive very personal, attentive care and the activities are excellent and residents are encouraged to participate. The team is led by the manager who I cannot fault in her job role. Thank you to you all.

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Review from Raymond N (Friend of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My experience of Sunnycroft both this time as a friend of my partner's sister and previously with my wife in 2018 has always been very positive. Sunnycroft has a friendly family atmosphere and as a visitor I have always been made to feel welcome. There are a wide variety of activities on offer and the residents are encouraged and assisted to take part. On a number of occasions when my wife was resident there they kindly provided me with a meal which was excellent. I would highly recommend Sunnycrofts excellent care to anyone a measure of their success is the fact that many of the staff have been there for years.

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Review from A P (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Dad has been with Sunnycroft for just over a year. He always expresses how much he appreciates the care and support that receives. The friendly team listen to any concerns working to a resolution should any be required. When needed health updates are given either via the telephone or face to face. There are plenty of activities to keep residents occupied with family actively encouraged to participate. Well done team keep up the good work.

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Review from Pete J (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Cannot speak highly enough of Sunnycroft. I've had a connection with Sunnycroft for some while (my mother in law was cared for by them before my own mother). She has been there a little more than a year and I am always impressed by the care, kindness and patience shown by all the staff to all the residents. Mum loves the food and engaging with all the staff and especially the social activities in the lounge. It's very reassuring for my whole family to know that she is safe and well cared for and still enjoying life.

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Review from A W (Goddaughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My Godmother has been at Sunnycroft since the summer, they were really helpful as it was initially respite care, which became full time care. She has settled in well and the team are very caring, listening to her needs and what she likes as well as being excellent at communicating with me. Thank you for all your help and support.

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Review from Rosalind H (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
My mother has been resident at Sunnycroft for 5 years. During this time, she has always been treated with kindness and dignity, despite her dementia being challenging at times.
The atmosphere is warm and friendly and I know I can call in at any time.

I especially want to commend the manager and the activities coordinator, who are both exceptional and go above and beyond normal expectations in delivering high quality care and high degree of quality of life to the residents.

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Review from Patricia S (Daughter of Resident) published on 25 January 2025 Submitted via Website
Overall Experience

It is always very easy to write a review for Sunnycroft as I simply cannot fault the exemplary care that my Mum receives from the team there. It is obvious to me that she is so very well looked after in all respects. In the last 8 months, my Mum has sadly succumbed to pneumonia twice and on each occasion when she was discharged from hospital, the wonderful care team at Sunnycroft provided the greatest level of care to ensure that she continued her recovery back to health. I cannot thank the Sunnycroft team more highly for all that they do for my Mum and it is such a relief for me to know that she is so safe, well cared for and loved by them all.

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Review from S R (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

I cannot thank or praise the wonderful team at Sunnycroft for the care they provided for my father for the past 13 months. All staff are kind and thoughtful and treat all residents as an individual with the respect they deserve. They were also a great support to me during some sad and challenging times and especially when we reached end of life, they are all so dedicated to their work, so caring and considerate. I am so grateful for my little family to be part of their bigger family for a short while. You are all truly amazing.

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Review from Richard J (Son of Resident) published on 21 January 2025 Submitted via Website
Overall Experience

A great care home which feels genuinely 'homely'. The staff are very attentive are genuinely 'caring' and nothing seems too much trouble. Nevertheless, they clearly work hard to keep the residents occupied, with fun and inventive activities. Our mother, who has Alzheimer's, seemed very happy there from day one. 14 months later this absolutely remains the case. I would recommend this home to anyone with an elderly relative who is in need of such care. I give four stars for value for money only because care homes are very expensive, but Sunnycroft is competitively priced I believe for the location and for the level of care offered. Also, communication with the next of kin is excellent.

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Review from C R (Daughter of Resident) published on 20 January 2025 Submitted via Website
Overall Experience
My Mother continues to flourish here under the dedicated safety, care, and support provided by the professional team. All of the staff are amazing and very kind to the residents and their families.
There are varied daily organised activities, led by an enthusiastic co-ordinator along with trips out to local venues of interest.
The excellent food is freshly cooked from scratch which is served in the separate dining room, with all tastes catered for to an extremely high standard.

I think it's fair to say that every member of staff goes well above and beyond their remit to deliver a first-class home for their residents.

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Review from C H (Son of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

Sadly the period of this review covers my mother's end of life. Her final days were treated with great sympathy and respect for which I and my family are most grateful. Nothing was too much trouble for the Sunnycroft team. Mum was a popular resident and her passing deeply felt.

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Review from Alan S (Son of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

My mother spent four and a half years at Sunnycroft Care Home, until her recent demise. At all times I found the level of care and support extremely good. The care staff did all they could to entertain Mum in the time she spent here. I would recommend the place and the level of care to anyone.

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Review from Lucy C (Daughter of Resident) published on 3 August 2024 Submitted via Website
Overall Experience

I couldn't have asked for a better, more caring home for Mum. The staff go above and beyond and nothing is too much trouble. They treat you like family and genuinely care about each and every resident.

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Review from J A (Daughter of Resident) published on 2 August 2024 Submitted via Website
Overall Experience

My Mum has been a resident at Sunnycroft for just over a year and I continue to be both amazed and delighted by the friendly, caring and supportive nature of every member of staff without exception. The home itself is extremely comfortable and a welcoming place to visit, the food always looks delicious and staff couldn't be more approachable and friendly. I cannot believe our luck in being able to place my Mum here and I truly appreciate all that they do for her.

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Review from Mike B (Son of Resident) published on 2 August 2024 Submitted via Website
Overall Experience

Mum spent a couple of weeks at Sunnycroft for a period of respite and full-time care. The home was very clean, and the staff were very attentive and caring. Unfortunately, after she returned home she became unwell and spent a couple of weeks in hospital before sadly passing away. We are grateful to Sunnycroft for giving her that period of intense care and adding a sparkle to her life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 July 2026

En-suite bedroom now available for immediate occupancy.

News (0) & Events (0)

News

There are no news items for Sunnycroft.

Upcoming Events

There are no upcoming events for Sunnycroft.

Awards / Recognitions (1)

  • 10 Jun 2021Recipient: Sunnycroft

Accreditations

There are no accreditations posted yet for Sunnycroft.

Meet the Team (2)

Melanie Bryant
Melanie BryantJob Title:ManagerJoined: 2025

Mel is our manager, back for a second stint in the hot seat. She previously managed Sunnycroft from 2009 to 2014.

Kirsty Hinton
Kirsty HintonJob Title:Deputy ManagerJoined: 1998

Deputy Manager and Mel's right-hand woman. She's been here so long, she's part of the furniture!

Frequently Asked Questions about Sunnycroft

What types of Care is Sunnycroft registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sunnycroft have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sunnycroft?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Sunnycroft to the centre of Southampton?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunnycroft to verify any information. View our terms and conditions. Sunnycroft has an Enhanced Service -more info.