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Sunnycroft

143 Moorgreen Road, West End, Southampton, Hampshire SO30 2HG
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She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)
Sunnycroft, Southampton
Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)
Sunnycroft, Southampton
There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)
Sunnycroft, Southampton

Rated "Outstanding" by the Care Quality Commission in June 2018, Sunnycroft offers modern dementia care in a homely environment.

Activities are a particularly highlight of life in the home, with a busy and varied programme of events that all the staff get involved with under the guidance of the enthusiastic activities co-ordinator.

Sunnycroft's cooks ensure all tastes are catered for with delicious meals that are freshly-prepared on the premises.

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Care Provided by Sunnycroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Sunnycroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mel Bryant (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • The home invites visitors at any time

Parking

  • On site free parking available

Sunnycroft Reviews (85)

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9.8

Sunnycroft has a Review Score of 9.8 (9.836) out of 10, based on 17 reviews in the last 2 years. Over all time Sunnycroft has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Carol D (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience
When mum became ill the home provided a level of care over and above the call of duty.

We cannot thank the staff enough for everything they did to support mum and us at the end of her life.

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Review from J G (Wife of Resident) published on 9 May 2017 Submitted via Postal Card
Overall Experience
I only have praise for the care and attention that the staff give to their residents. The rooms are spacious and comfortable and all areas are immaculately clean and maintained.
The food is home cooked with a varied menu and apparently tastes good too!!

The staff are brilliant always have time to speak to me when I have any concerns. They are patient, kind and sympathetic to all our needs. Sunnycroft feels like a home from home.

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Review from M C (Friend of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience
When visiting a resident at Sunnycroft I have found it to be very welcoming with all staff very friendly, with rooms looking very homely.
It seems to me that staff work hard with residents to get them involved in activities and using lounges.

I would be happy for a relative of mine to use Sunnycroft as a home.

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Review from David M (Wife of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience
I could not wish for a better home for my wife. She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.

All the requirements I demand are being met with excellent staff, food, room and cleanliness.

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Review from Jonathan R (Son of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience

The CQC rate Sunnycroft as 'good' I rate than as 'excellent'. My dad is 92 years old but still precious. I visit most days and witness genuine care and kindness as the staff interact with the residents. The senior team know every resident personally and can respond quickly if there is a problem. The food is home cooked, the place is spotless and social activities are varied and hectic at Christmas. It is a truly happy place. My dad loves the staff and feels safe and cared for. In turn, we know it is a wonderful care home and we can trust them to care for our dad. I wholeheartedly recommend Sunnycroft.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 July 2026

En-suite bedroom now available for immediate occupancy.

News (0) & Events (0)

News

There are no news items for Sunnycroft.

Upcoming Events

There are no upcoming events for Sunnycroft.

Awards / Recognitions (1)

  • 10 Jun 2021Recipient: Sunnycroft

Accreditations

There are no accreditations posted yet for Sunnycroft.

Meet the Team (2)

Melanie Bryant
Melanie BryantJob Title:ManagerJoined: 2025

Mel is our manager, back for a second stint in the hot seat. She previously managed Sunnycroft from 2009 to 2014.

Kirsty Hinton
Kirsty HintonJob Title:Deputy ManagerJoined: 1998

Deputy Manager and Mel's right-hand woman. She's been here so long, she's part of the furniture!

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