
She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)

Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)

There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)

She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)

Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)

There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)

Rated "Outstanding" by the Care Quality Commission in June 2018, Sunnycroft offers modern dementia care in a homely environment.
Activities are a particularly highlight of life in the home, with a busy and varied programme of events that all the staff get involved with under the guidance of the enthusiastic activities co-ordinator.
Sunnycroft's cooks ensure all tastes are catered for with delicious meals that are freshly-prepared on the premises.
All of the...
Care Provided by Sunnycroft
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Sunnycroft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nick Hawkins
- Private Owned
Person in charge
- Mel Bryant (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2014
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (15)
Visiting
- The home invites visitors at any time
Parking
- On site free parking available
Sunnycroft Reviews (85)
Sunnycroft has a Review Score of 9.8 (9.836) out of 10, based on 17 reviews in the last 2 years.
Over all time Sunnycroft has 85 reviews.
As a family, we wish to express our deepest gratitude for the love and care that Sunnycroft gave to our mum whilst she was part of their family. Mum was a resident for 31/2 years. During that time she was treated with love and respect and as her dementia worsened they just adapted her care until eventually, she was bed-bound. Mum's care continued to be conscientious and loving until she finally left us. As a family, we were treated with kindness and compassion as Mum neared the end of her life. Sunnycroft can only be highly recommended from our experience.
He has flourished under the care and loving support which he received here.
I couldn't recommend Sunnycroft enough since their work ethic is such that the staff even phone in on their days off to check up on the residents' wellbeing.
Also, the food that you give is very good.
Just one thing you get is very good.
I feel very good because the care that you get is very good.
Thank you all so much.
The food is really good and lots of fun activities.
I like my room and my TV.
All the staff are lovely.
My mother-in-law came to stay at Sunnycroft for nineteen nights for respite. The care from the minute she arrived was a relief to know she was in good hands. She ate well, the staff were very caring and fun, the rooms were spotless and above all else she was safe. Thank you and we look forward to visiting again.
My mum recently moved into Sunnycroft Care Home. It is without a doubt the nicest care home I have ever been in. I have worked in care for twelve years and I would absolutely love to work in a care home like this. It is light and airy with lovely views and it smells clean and fresh when you walk in. The staff are lovely. They are kind, friendly and cheerful. They are wonderful with the residents. They make visitors feel welcome and are helpful and informative. My mum absolutely loves it there. She loves the food, staff and her room. It doesn't feel like a care home. We were so lucky to have found this gem of a place for our mum. I would 100 % recommend this superb care home to anyone.
Very acceptable, food really good, staff really kind and friendly and the residents are lovely.
Excellent care home that goes above and beyond for everyone, residents and guests, would definitely recommend.
Beautiful setting, very tranquil. Staff are very approachable and go above and beyond to help/care. The cook is amazing and produces incredible food. Can not recommend Sunnycroft enough.
I'm very happy here.
Mum has resided at Sunnycroft for less than a year. Mum is safe and well cared for, she gets on well with the staff, and they, in turn, think a lot of her and are very supportive, caring and loving towards her as they are her family. Mum's room is comfortable, with lovely views. Mum enjoys the activities when she attends them and is very much encouraged to do so but equally respected if she is not feeling up to it. Mum especially loved the trip on a boat at Hamble for the Remembrance Service, the King's Coronation and the party held at Sunnycroft with a singer present.
Nothing is too much trouble.
Great girls for me.
My mum had been a resident of Sunnycroft care home for nearly two years now, as it was recommended to me by a friend, and I wouldn't want her staying anywhere else. All the staff there go above and beyond with the residents and the visitors that come to see their relatives. Would highly recommend this care home to anyone looking for a care home.
The carers and management are exceptional... outstanding even.
If Mum needed care in the future, I wouldn’t hesitate to use Sunnycroft again.
The staff genuinely cares, and Mum was made to feel like one of the family.
Can’t thank them enough.
She is looked after very well. Very friendly as soon as you come inside. Lovely feeling of welcome. Would highly recommend Sunnycroft. All staff are brilliant.
For the last sixteen years, my husband has been a resident of Sunnycroft. The care he has received in all this time has been first-class. The staff have cared for and supported not only him but my family with understanding, helping him through several bad times. It gives me peace of mind to know he is cared for so well.
The staff are extremely great in every way. I enjoy the activities. I like helping out. I am well cared for. I have made a lot of friends. Everyone is happy to help me. Meals are always ready.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 July 2026En-suite bedroom now available for immediate occupancy.
News (0) & Events (0)
There are no news items for Sunnycroft.
There are no upcoming events for Sunnycroft.
Awards / Recognitions (1)
- 10 Jun 2021Recipient: Sunnycroft
Accreditations
There are no accreditations posted yet for Sunnycroft.
Meet the Team (2)

Mel is our manager, back for a second stint in the hot seat. She previously managed Sunnycroft from 2009 to 2014.

Deputy Manager and Mel's right-hand woman. She's been here so long, she's part of the furniture!
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