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Sunnycroft

143 Moorgreen Road, West End, Southampton, Hampshire SO30 2HG
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She is the love of my life and I demand only the best for her which I am getting from Sunnycroft.David M(Wife of Resident/Service User)
Sunnycroft, Southampton
Her room is lovely and was re-decorated for her. The care home is very clean, the food is greatAmanda F(Daughter of Resident/Service User)
Sunnycroft, Southampton
There is always staff available to help. The setting of the home is nice and quiet.A W(Son of Resident/Service User)
Sunnycroft, Southampton

Rated "Outstanding" by the Care Quality Commission in June 2018, Sunnycroft offers modern dementia care in a homely environment.

Activities are a particularly highlight of life in the home, with a busy and varied programme of events that all the staff get involved with under the guidance of the enthusiastic activities co-ordinator.

Sunnycroft's cooks ensure all tastes are catered for with delicious meals that are freshly-prepared on the premises.

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Care Provided by Sunnycroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Sunnycroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mel Bryant (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • The home invites visitors at any time

Parking

  • On site free parking available

Sunnycroft Reviews (85)

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9.8

Sunnycroft has a Review Score of 9.8 (9.836) out of 10, based on 17 reviews in the last 2 years. Over all time Sunnycroft has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Maria M (Daughter of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

As a family, we wish to express our deepest gratitude for the love and care that Sunnycroft gave to our mum whilst she was part of their family. Mum was a resident for 31/2 years. During that time she was treated with love and respect and as her dementia worsened they just adapted her care until eventually, she was bed-bound. Mum's care continued to be conscientious and loving until she finally left us. As a family, we were treated with kindness and compassion as Mum neared the end of her life. Sunnycroft can only be highly recommended from our experience.

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Review from R S (Son of Resident) published on 10 May 2024 Submitted via Website
Overall Experience
My father recently spent 8 months in Sunnycroft following a stroke at age 91.
He has flourished under the care and loving support which he received here.

I couldn't recommend Sunnycroft enough since their work ethic is such that the staff even phone in on their days off to check up on the residents' wellbeing.

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Review from S N (Resident / Service User) published on 22 January 2024 Submitted via Postal Card
Overall Experience
I have only been a short while, but overall, I find that the care you give is very good.
Also, the food that you give is very good.
Just one thing you get is very good.

I feel very good because the care that you get is very good.

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Review from Ian N (Son of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience
Everything about "Sunnycroft" has and is amazing. My dad is so happy here. All the staff are wonderful. The activities and food are of the highest quality, as is all of his care.

Thank you all so much.

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Review from S N (Resident / Service User) published on 22 January 2024 Submitted via Postal Card
Overall Experience
I like it a lot here; everyone is so nice to me.
The food is really good and lots of fun activities.
I like my room and my TV.

All the staff are lovely.

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Review from H W (Daughter-in-law of Resident) published on 22 September 2023 Submitted via Website
Overall Experience

My mother-in-law came to stay at Sunnycroft for nineteen nights for respite. The care from the minute she arrived was a relief to know she was in good hands. She ate well, the staff were very caring and fun, the rooms were spotless and above all else she was safe. Thank you and we look forward to visiting again.

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Review from Heidi B (Daughter of Resident) published on 2 August 2023 Submitted via Website
Overall Experience

My mum recently moved into Sunnycroft Care Home. It is without a doubt the nicest care home I have ever been in. I have worked in care for twelve years and I would absolutely love to work in a care home like this. It is light and airy with lovely views and it smells clean and fresh when you walk in. The staff are lovely. They are kind, friendly and cheerful. They are wonderful with the residents. They make visitors feel welcome and are helpful and informative. My mum absolutely loves it there. She loves the food, staff and her room. It doesn't feel like a care home. We were so lucky to have found this gem of a place for our mum. I would 100 % recommend this superb care home to anyone.

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Review from Patricia G (Resident / Service User) published on 1 August 2023 Submitted via Postal Card
Overall Experience

Very acceptable, food really good, staff really kind and friendly and the residents are lovely.

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Review from Tony G (Son of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

Excellent care home that goes above and beyond for everyone, residents and guests, would definitely recommend.

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Review from Roxanne C (Granddaughter of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

Beautiful setting, very tranquil. Staff are very approachable and go above and beyond to help/care. The cook is amazing and produces incredible food. Can not recommend Sunnycroft enough.

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Review from A G (Resident / Service User) published on 17 July 2023 Submitted via Postal Card
Overall Experience

I'm very happy here.

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Review from D D (Daughter of Resident) published on 6 July 2023 Submitted via Website
Overall Experience

Mum has resided at Sunnycroft for less than a year. Mum is safe and well cared for, she gets on well with the staff, and they, in turn, think a lot of her and are very supportive, caring and loving towards her as they are her family. Mum's room is comfortable, with lovely views. Mum enjoys the activities when she attends them and is very much encouraged to do so but equally respected if she is not feeling up to it. Mum especially loved the trip on a boat at Hamble for the Remembrance Service, the King's Coronation and the party held at Sunnycroft with a singer present.

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Review from N C (Resident / Service User) published on 6 July 2023 Submitted via Postal Card
Overall Experience
Staff are so caring and helpful.

Nothing is too much trouble.

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Review from M K (Resident / Service User) published on 6 July 2023 Submitted via Postal Card
Overall Experience
You are all excellent.

Great girls for me.

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Review from Susan C (Daughter of Resident) published on 28 June 2023 Submitted via Website
Overall Experience

My mum had been a resident of Sunnycroft care home for nearly two years now, as it was recommended to me by a friend, and I wouldn't want her staying anywhere else. All the staff there go above and beyond with the residents and the visitors that come to see their relatives. Would highly recommend this care home to anyone looking for a care home.

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Review from J G (Son of Resident) published on 27 June 2023 Submitted via Website
Overall Experience
Sunnycroft has provided a safe and loving home for my mum. Everything they provide, clean and comfortable rooms... meals... attention to Mum's needs and fun entertainment is excellent.

The carers and management are exceptional... outstanding even.

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Review from R L (Son of Resident) published on 27 June 2023 Submitted via Website
Overall Experience
My mum had been at Sunnycroft for just under three years. When she arrived, she was very frail and had lost her zest for life, but with all their exceptional care and encouragement, Mum has returned to her former health and is now back to living independently. Not what we thought was possible three years ago.
If Mum needed care in the future, I wouldn’t hesitate to use Sunnycroft again.
The staff genuinely cares, and Mum was made to feel like one of the family.

Can’t thank them enough.

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Review from Angela S (Daughter-in-law of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

She is looked after very well. Very friendly as soon as you come inside. Lovely feeling of welcome. Would highly recommend Sunnycroft. All staff are brilliant.

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Review from L G (Wife of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

For the last sixteen years, my husband has been a resident of Sunnycroft. The care he has received in all this time has been first-class. The staff have cared for and supported not only him but my family with understanding, helping him through several bad times. It gives me peace of mind to know he is cared for so well.

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Review from M K (Resident / Service User) published on 21 November 2022 Submitted via Postal Card
Overall Experience

The staff are extremely great in every way. I enjoy the activities. I like helping out. I am well cared for. I have made a lot of friends. Everyone is happy to help me. Meals are always ready.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 July 2026

En-suite bedroom now available for immediate occupancy.

News (0) & Events (0)

News

There are no news items for Sunnycroft.

Upcoming Events

There are no upcoming events for Sunnycroft.

Awards / Recognitions (1)

  • 10 Jun 2021Recipient: Sunnycroft

Accreditations

There are no accreditations posted yet for Sunnycroft.

Meet the Team (2)

Melanie Bryant
Melanie BryantJob Title:ManagerJoined: 2025

Mel is our manager, back for a second stint in the hot seat. She previously managed Sunnycroft from 2009 to 2014.

Kirsty Hinton
Kirsty HintonJob Title:Deputy ManagerJoined: 1998

Deputy Manager and Mel's right-hand woman. She's been here so long, she's part of the furniture!

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