Three Oaks

Thank you.

Mum has been at Three Oaks for nearly two years now and is thriving in the professional, caring environment of this lovely care home. She is happy and cared for and everyone goes above and beyond in meeting her individual needs and making us feel welcomed and supported as a family. I have complete peace of mind that they always act in her best interests and cannot thank everyone enough for what they do.

The residents are all so well cared for and the staffs dedication is admirable & and,second to none. I have visited a few care homes which don't come up to the standards of 3 Oaks ,it is by far a class of its own ,which is down to the way it's run and the staff. Well done and thanks to everyone.

My Mum has resided at 3 Oaks now, for nearly 10 years. Despite the medical challenges she has faced, I feel she is happier there than ever. The dedication and hard work of the manager, deputy manager and their team, is second to none. Always willing to help and support, you with any concerns and offer sound and experienced advice if asked for it. The warm welcome on arrival, when the door is opened, is like visiting family and this reflects in the overall atmosphere of the home...welcoming and happy.Am eternally grateful, that my Mum herself chose this home...its a real "gem".

We found Three Oaks one day whilst passing by in the car. We thought this could be Mum's new home. We visited the home that day. The inside was so warm and inviting, there was even a large pond with all sorts of wildlife, plus the available room we viewed for Mum was fabulous! My mum loved it. She has been with Three Oaks now for a few months and has settled in quite well this is all due to the wonderful people looking after her. We cannot fault how caring, patient and diligent the staff are with her. We often hear of people going the extra mile, these people run a marathon on a daily basis. They treat her with total respect not a number, but a human being with feelings. They ensure she eats well, the home-cooked food is terrific, her food allergies are monitored and her welfare and health issues are reviewed daily. The brilliant manager has the home running in ship shape and Bristol fashion, which is why, along with her fabulous crew Three Oaks deserves such a high grade rating.

From the very first time I visited my friend, I knew she would be well cared for at Three Oaks. The staff and management are simply amazing, caring and professional. If it was up to me, I couldn't have found a better care home for her. Three Oaks definitely has a family feel to it and I felt welcome from the first visit. All the staff and management work so hard to make sure the residents are well cared for. I can't thank them enough for all their hard work.

Everyone is always very helpful, considerate and kind. We are always told if there are any problems and kept up to date and informed if there is difficulty. There is a lovely family atmosphere when we come in which makes it feel more like home to the residents.

I would not hesitate to recommend Three Oaks to someone who was looking for care for a relative.

Thank you to all the wonderful staff.

I haven't tried their meals, although I have been offered them, but the cooking always smells lovely.

The home has a cosy and relaxed atmosphere. A home from home.

My father-in-law has been cared for here for the last 18 months. Other places we looked at seemed very corporate, but Three Oaks has much more of a homely feel. The staff here are so friendly and caring; they go the extra mile to really understand the needs of each resident. A lovely location in the summer with a large garden and friendly ducks.

The Staff are really kind, helpful and personable. The person in care I support can be challenging at times and the staff deal with these challenges brilliantly. The feedback from the person in care is that activities could be better and often seem a bit childish for their liking. Food is home cooked, well designed and uses local produce.

My father had been in hospital and then rehab for over 3 months prior to the family and social services eventually and reluctantly coming to the conclusion that he really had no option other than to live in a care home. The search for a home was difficult as so many homes were either small and not that pleasant or large and impersonal. When we came across Three Oaks we instantly liked the homely atmosphere and friendly and attentive staff as well as the clearly very well-managed home. The management are very responsive to any enquiries or requests and the staff have always treated my father with respect and assisted with his every need over the past more than a year. He has settled in well and I believe likes the home and has made it very clear he does not want to move to any other care home, which I think says a lot about the care he receives. There are lovely areas for residents to relax and additionally, the conservatory is great in the sunshine looking onto the fantastic garden.

Thank you for all you do for Mum.

Three Oaks could not be better it is in my opinion brilliant.

My 93-year-old mother has been a resident at Three Oaks Care Home since October 2022. As it became obvious that she could no longer look after herself at home, I embarked on a search of care homes in the Fareham area, and visited six of them. Three Oaks came head and shoulders above the others because of the amazing location, the smaller number of residents and the wonderful, caring management and staff. Initially, Mum was located upstairs, but was moved downstairs when she started to experience difficulties using the stairlift. Since moving into the home, she has declined both physically and mentally, but is settled and eats well. It is a relief for me to know that she is being so well looked after.

My now 100-year-old mother has been at Three Oaks Care Home for five months now and is very happy there whereas before she was in her own flat with carers coming in twice a day. She now gets the support she needs 24 hours a day and, most of all, company along with regular food (which is excellent) and it's peace of mind for me, her son, and the rest of the family that she's well looked after.

Care staff are attentive, compassionate and understanding of the needs of my mother.

I spend a whole day at the care home every two weeks. The staff never give the impression anything is too much trouble. They deal with the transition between leaving a house to settling in at the home with sensitivity and compassion. The care and time they give my dad and step mum makes them feel cared for. I hope I would receive the same care when my time comes.