Average costs per week for care homes owned by Western Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Western Healthcare Ltd, based on 2 out of 2 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Western Healthcare Ltd own?

Western Healthcare Ltd own 2 Care Homes.

Which Western Healthcare Ltd Care Homes have the highest review score?

Stroud House & Downs House have the highest review score.

Western Healthcare Ltd | 2 Care Homes

Review of
Downs House
from Susie C (Daughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.

Reply from Latasha Jarrett, Business Support Manager at Downs House

Thank you so much for your kind words. We're delighted to hear that you find the atmosphere welcoming and our staff friendly and caring. Creating a relaxed and supportive environment is very important to us, and it's lovely to know that its being felt and appreciated.

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Review of
Stroud House
from June W (Daughter of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

My Mum went in to Stroud House in February and has settled really well with the help and kindness of all the staff. The home has undergone recent renovation work and still more to come, which I have to say looks amazing and very homely and welcoming. This home always feels warm and welcoming and very

smart now. The gardens are beautiful and it is so nice to be able to sit outside with family

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and that you've felt supported by our team , it means a great deal to us. Creating a homely, welcoming environment is at the heart of everything we do, and we're so pleased that the recent renovations and our beautiful gardens have made a positive impression. We look forward to continuing to support your mum and your family, and we truly appreciate you taking the time to share your experience.

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Review of
Stroud House
from Nichola T (Daughter of Resident) published on 14 July 2025

Submitted via Website • Report

Overall Experience

I feel it would be difficult to find a more genuinely caring Home for my mother. The management and staff go above and beyond to create a comfortable and safe homely environment for their residents. They organise activities and events to occupy and stimulate everyone, including very successful musical

acts who are enjoyed by everyone. Family members are made to feel welcome and are invited to join in when they can, which adds to the feeling of a homely atmosphere.
Recent attractive redecoration with new furnishings, with access to the garden which has also undergone recent improvements, all add to a calm and pleasant environment for all.
The care and attention is much appreciated and I wouldn't want my mother anywhere else.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you feel your mother is well cared for and at home with us. Creating a safe, welcoming, and stimulating environment for our residents is at the heart of everything we do, and it's incredibly rewarding to know that this is reflected in your experience.We're so pleased you've noticed the recent improvements and enjoyed the events and activities, we believe these shared moments are vital in building a strong sense of community. It's also wonderful to hear that you and your family feel welcome and included; your involvement plays a big part in the homely atmosphere we aim to create.Thank you again for your trust and support - it means the world to our entire team. Sam x

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Review of
Downs House
from Tim N (Son of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother has only been in Downs House for a few days but I can already see that the move to the care home has many benefits for her. The staff have encouraged her to spend time in the lounge, to meet the other residents and to take part in the activities. She has also immediately developed a trusting

relationship with her personal carer. The food is good and she is eating well. As a result, she is relaxed in her new home and is showing increasing interest in all that is taking place there.

Reply from Latasha Jarrett, Business Support Manager at Downs House

Thank you for sharing such positive feedback. We're so pleased to hear that your mother is settling in well at Downs House and already experiencing the benefits of the move. It's wonderful that she has built a trusting relationship with her personal carer and is engaging with others and taking part in activities. Supporting our residents to feel relaxed, included, and well cared for is at the heart of what we do. We look forward to getting to know her even more in the days ahead.

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Review of
Downs House
from L H (Daughter of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

Dad moved into Downs House in October and settled quickly. The food and activities offered are excellent. The staff and other residents are friendly. He is treated with dignity and respect by the staff.
His move into residential care has gone more smoothly than I expected and he is happy and settled.

Thank you to all the staff and residents for making him so welcome.

Reply from Latasha Jarrett, Business Support Manager at Downs House

Thank you so much for your kind words. We're delighted to hear that your dad has settled in well since moving to Downs House. It's lovely to know he's enjoying the food, engaging in activities, and feeling welcomed by both staff and fellow residents. Treating everyone with dignity and respect is central to our care, and we're so pleased to hear that this has made a positive difference for him. Thank you for your trustits a privilege to support your dad.

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Review of
Stroud House
from G V (Husband of Resident) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

From the very first meeting when staff came to assess my wife at home, the experience has been fantastic. Within a week, my wife had moved into Stroud House and the care she has received has been truly outstanding she has settled in marvelously thanks to an incredible team. They are excellent, very

professional and compassionate but go above and beyond always. The staff are attentive, kind to residents needs. They support my wife and myself making us feel part of S House. The chef does an excellent job, we feel incredibly lucky knowing she is safe and well cared for. Thank you all, you are amazing.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind and heartfelt words. It truly means a great deal to our entire team to hear how well your wife has settled in and how supported you both feel. At Stroud House, we are committed to creating a safe, caring, and homely environment, and it's wonderful to know that this has been your experience. Your appreciation motivates us to continue going above and beyond every day. Thank you again for your trust in us-it's a privilege to care for your wife. Xx

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Review of
Stroud House
from S L (Sister of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience

I am so pleased with the home, lovely staff, very helpful and caring, you couldn't wish for better.
The food is wonderful, also the staff keep them busy with activities and outings. I am so pleased my sister is in here.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're truly delighted to hear that you're happy with the care your sister is receiving. It means a lot to our team to know that their efforts are making a positive difference. We take great pride in creating a welcoming, supportive environment with engaging activities, good food, and compassionate care. Your feedback is incredibly encouraging, and we'll be sure to share it with the whole team. Thank you again for your trust and support. x

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Review of
Stroud House
from N S (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

The manager and staff have been incredibly supportive of my Father during his transition into Stroud House. We were made to feel very welcome, all my questions were answered and it was lovely to see the staff caring for all the other residents during the day. We don't live in the UK and the home have

been supportive of setting up a regular communication for me so I can speak to my Father regularly which was something he was unable to do before he became a resident.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're truly grateful for your feedback and pleased to hear that your father's transition into Stroud House has been a positive experience. Supporting both our residents and their families especially when they're far away is very important to us, and we're glad we could help make regular communication possible. It's wonderful to know that you felt welcomed and that our team's care for all residents was evident. Please don't hesitate to reach out if there's ever anything more we can do.

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Review of
Downs House
from K D (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

My mother was a resident at Downs House for recuperative care for 2 months after an operation. I found the House Manager to be responsive, clear and efficient, as well as kind and understanding of our needs. All the Downs House team - day and night - have been incredibly kind but also practical, working

efficiently with visiting Community Care Team staff, and being very responsive when my mother wasn't feeling well. I felt reassured throughout her stay that she was in good hands, and always felt welcomed when I visited.
Staff take time to chat both to visitors and residents, and the other residents look content, clean, warm and safe. The food seems good and the rooms are all clean and tidy, as are the communal areas. There is something going on most days for residents.
I would be happy to recommend Downs House to others, and would have no hesitation in bringing my mother back for a longer or permanent stay if that became necessary.

Reply from Latasha Jarrett, Business Support Manager at Downs House

Thank you so much for your thoughtful and detailed feedback. We're so pleased to hear that your mother's stay with us at Downs House was a positive and reassuring experience for you both. It's wonderful to know that our teams kindness, responsiveness, and collaboration with the Community Care Team made a real difference to her recovery. Were especially glad that you felt welcomed and confident in the care she received. Your kind words mean a great deal to the whole team, and wed be honoured to welcome your mother back should the need arise.

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Review of
Stroud House
from Will B (Son-in-law of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Excellent staff
Superb entertainment
Very good one to one
Clean and tidy home
Always offered refreshments and the cakes are delicious
Garden is good and good outside space
Can access morning or afternoon

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your wonderful feedback!We're so pleased to hear that you've had such a positive experience with us. It's fantastic to know that our team, the entertainment, and the one-to-one support have all stood out to you. We truly believe that person centred care, a clean and welcoming environment, and those little touches, like a good slice of cake, make all the difference. :-)It's great to hear you've been enjoying the garden and the flexibility to visit in the morning or afternoon. We're always striving to create a space that feels like home, and your kind words really mean a lot to the whole team.Thank you again for taking the time to share your thoughts, it's very much appreciated. PS: you have such a lovely family x

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Review of
Stroud House
from P P (Wife of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My husband is a day visitor and from day one has been made to feel special by the all the staff. Greeted at the door by name and after settling in the lounge, enjoys the day , he has lunch and refreshments.
The home has activities most days and he especially enjoys the singers that come in.
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has no problem if i need to change the day or need extra days.
It was not a easy decision to use day care but after the first visit , I have no trouble with him going and this gives me a worry free day and an opportunity to see friends and family that live fuller away.
We are also welcome to any of the activities/ entertainment on different days to his normal day.
In all a positive experience for both of us.

Reply from Samantha Oliver, Home Manager at Stroud House

Aww, thank you so much for this lovely review it truly means a lot to all of us! We absolutely adore your husband; he brightens our day every time he arrives at Stroud. And a huge thank you to you as well, for your constant support and those beautiful flower arrangements. Youre always welcome at Stroud no need for there to be an activity on.

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Review of
Stroud House
from A G (Granddaughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Nanny is so well looked after and very happy here. The staff are so caring and friendly. I would recommend Stroud House to anyone.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for this lovely review. We love Nanny very much

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Review of
Downs House
from L P (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

Mum has been at Downs House now well over a year. She is settled and enjoys being well looked after. The staff are caring and efficient, even if Mum is having a difficult day. Mum celebrated her 90th birthday today, and she enjoyed the fuss and the delicious cake. Thank you, Downs House.

Reply from Petra Beech, Registered Manager at Downs House

Thank you so much for your kind words and thoughtful review. We are thrilled to hear that your mum is settled and enjoying her time with us at Downs House. It's wonderful to know that our team's care and attention are making a positive impact, even on those more challenging days. We're also so glad that your mum had a special 90th birthday celebration with us! It was a pleasure to help make her day memorable with some extra treats. Your feedback means a lot to us, and we truly appreciate your trust in us to look after your mum.

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Review of
Stroud House
from A G (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

We are so pleased with how happy Mum is here, then is always something going on, she loves the entertainment, particularly the singers. Thank you Stroud House for looking after her so well.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for leaving a review. Mum really has settled well and is one of the loveliest ladies. She really does enjoy the music and today being no exception. Hope you are well and look forward to seeing you soon. xx

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Review of
Downs House
from N A (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall I am very happy with my mums care, food is really good, care is great. It has taken her a while to settle in but 3 months on she is getting used to her new home and accepting it. Its just up the road from my home which is great. The staff are all very patient and understanding with her. Very

friendly and welcoming every time I come in. Overall I am very pleased with the care mum gets.

Reply from Petra Beech, Registered Manager at Downs House

Thank you for your lovely review of Downs House. We so pleased to hear that she is becoming more comfortable and accepting of her new home.

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Review of
Downs House
from J B (Sister-in-law of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

My sister-in-law is being extremely well looked after. The care and attention she receives is second to none. She is always clean, tidy and in good spirits. Her state of mind has improved since going to the home as all the worry of domestic chores and the everyday task of looking after herself have

been removed. The home provides stimulating outings as well as in house entertainment. The staff are kind, caring and efficient. If I have a question about my sister-in-laws care there is always a member of staff to answer my query. Her room is very nice and south facing gets lots of sunshine. There are also French Windows with access to the well tended garden which my sister-in-law loves. She goes for little walks twice a day. She says the food is excellent and if she feels like something between meals there is always a willing member of staff to provide it. All in all we are very pleased my sister-in-law is being looked after in Downs House where she is happy and contented.

Reply from Petra Beech, Registered Manager at Downs House

Thank you so much for your thoughtful and appreciative review. It truly means a great deal to us to hear such positive feedback about the care your sister-in-law is receiving at Downs House.

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Review of
Downs House
from P G (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My dad moved to Downs House last autumn and has a lovely garden room with his own bathroom. He has a bird feeder and flowers just outside his window, and a door into the garden so he can sit out there when the weather is warmer. He is well looked after by caring staff who provide plenty of activities

for him. He also enjoys the meals provided. Downs House has been an excellent choice.

Reply from Petra Beech, Registered Manager at Downs House

Thank you for your lovely review. We are so pleased to hear that your father is happy at Downs House and enjoying his garden room. It's wonderful that he has a peaceful outdoor space with flowers and a bird feeder to bring him joy, and we look forward to the warmer months when he can make the most of it.

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Review of
Stroud House
from Emma C (Daughter-in-law of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mother-in-law moved into Stroud House in January 2025 due to a decline in her dementia and I'm happy to say she's now in the right place. The staff are so kind, caring and patient. She has received lots of one-to-one care to help settle her in and I've never seen her happier.
She seems to be doing

something different every day, be it, dancing, crafts, and visits out and about which is amazing. The carers do an amazing job helping to navigate these vulnerable people through such a confusing time.

Reply from Samantha Oliver, Home Manager at Stroud House

This makes me very happy. She has settled in well, whilst she may say not. Positivity and reassurance are the way forward. Hope to meet you soon.

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Review of
Stroud House
from Simon K (Son of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

Mum went into care in early January after a stay in hospital. The transition Stroud House performed was nothing short of a miracle! Mum suffers very badly with anxiety issues so it was a real worry as to how this would pan out. In a very short space of time, she seems to be settling in her "new home".

The staff are, attentive, professional and accommodating, to both the residents, and the families, my mind has been put at rest that Mum is safe and well cared for. Sam, the manager has gone out of her way to reassure both myself and Mum.
Another positive of Stroud House is the amount of activities for the residents, never a dull moment with everything from Burns night bagpipes to country walks.
Stroud House has made a difficult family time, a lot more Human. Thank you.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for taking the time to send a reply. It means a lot. Mum has the most amazing, addictive personality and it is a joy to have her at Stroud House. I will pass on the review to the staff as it does give them such a boost. Eventually Mum will finish knitting my leg warmers. She has started them about 30 times now lol.

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Review of
Stroud House
from Michael C (Friend of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

We visited a very old friend who had only quite recently started her life at Stroud House. It was the first time we had been there and we went to have lunch with her on her birthday. The staff were all very friendly and efficient and we had a good lunch at a table they had kindly set up for us in a

place where we could have a pleasant uninterrupted chat. There was a birthday banner and balloons. The place seemed spotlessly clean, with a happy atmosphere and plenty of staff. We were re-assured that our friend was being well looked after and with lots going on, enjoying a stimulating time.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for your kind words and we are so happy you enjoyed lunch. You are welcome anytime.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,200
Residential Dementia Care	£1,200
All Care Types	£1,200

Care Homes Owned by Western Healthcare Ltd

Western Healthcare Ltd Locations (2)

Western Healthcare Ltd Reviews (102)

Downs House

Stroud House

Stroud House

Downs House

Downs House

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Downs House

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Awards / Recognitions (0)

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