Care Homes Owned by Western Healthcare Ltd

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Western Healthcare Ltd
Western Healthcare Ltd own two Petersfield care homes that welcome a range of personal needs, including both physical and mental health concerns. Care packages are set up to suit each individual, with the dignity and privacy of services users of key concern in terms of achieving a satisfying residential environment.

The services allow residents to make themselves at home in the manner that suits them, while providing 24-7 access to carers and a programme of activities to ensure there is a great deal to enjoy.

Western Healthcare Ltd Locations (2)

2 Care Homes owned by Western Healthcare Ltd
Stroud House

Rothercombe Lane, Stroud, Petersfield GU32 3PQ 

9.8 58 reviews
"Lovely friendly staff always more than happy to help. I feel so much happier knowing my Nan is being so well looked after.…"   Read all 58 reviews
Location Type Care Home

Stroud House: Nestling near the foot of the Downs is in the heart of the South Downs National Park. The small, homely Home, can care for just 25 people, fitting the sensitive needs and feelings of those living with dementia. Their aim is to provide a… Read more about Stroud House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 25 Rooms
  • from £1,200 / week
Downs House

Reservoir Lane, Petersfield GU32 2HX 

9.7 54 reviews
"Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.…"   Read all 54 reviews
Location Type Care Home

Downs House is situated amid beautiful Hampshire countryside, less than a mile from the thriving market town of Petersfield. It was established in 1976 and has been providing high quality care to the people of Petersfield and the surrounding villages… Read more about Downs House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 49 Rooms
  • from £1,200 / week

Western Healthcare Ltd Reviews (112)

9.8

Western Healthcare Ltd has a Group Review Score of 9.8 (9.782) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Western Healthcare Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Western Healthcare Ltd
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Review of

Stroud House

from Emma G (Granddaughter of Resident) published on 10 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly staff always more than happy to help.
I feel so much happier knowing my Nan is being so well looked after.
Reply from Samantha Oliver, Home Manager at Stroud House
Thats so lovely to hear, thank you! Were really pleased that your Nan feels settled and that youre happy with the care shes receiving it means so much to us. x
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Review of

Stroud House

from J T (Sister of Resident) published on 10 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm welcome and pleased to see how residents are cared for.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much, it was lovely to have you visit, and we really appreciate your kind words. The team take great pride in ensuring our residents are well cared for.
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Review of

Stroud House

from Gordon V (Husband of Resident) published on 5 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with everything Stroud House offers. The care that the staff give to my wife is second to none. We have been going out to watch live music on Fridays with Sam, which I am very grateful for and feel so lucky to be out with my wife in the real world.
Thank you so much Stroud House for
my new found friends.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words. We're truly delighted to hear how much you and your wife are enjoying your time together, especially the Friday live music outings with myself. It means a lot…read more
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Review of

Stroud House

from P P (Wife of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A family atmosphere is at the heart of Stroud House with residents first and foremost from the friendly approach of management and staff to residents and visiting family and friends. Everything is done to make you feel at home. Music, entertainment and activities are encouraged with either professionals
or staff joining in. Staff are an important part of the home from the kitchen, carers and management all care and go the extra mile for their Stroud family getting to know personalities, likes and dislikes weather joining into the tick of things or just preferring a quiet spot, all are welcome.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your wonderful words! We're so proud of the family atmosphere at Stroud House and it means so much to hear that it shines through. Our team always aims to make everyone,…read more
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Review of

Stroud House

from Sue L (Sister of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say how brilliant Stroud House is. Lovely and homely, lots of activities and outings, also very friendly, you get a lovely welcome, my sister sometimes waits for me at the door with a smile. I'm so pleased she is in Stroud House.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your lovely words! Were so pleased to hear your sister feels at home here and that you always receive such a warm welcome. It means a lot to our team to know their care and…read more
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Review of

Stroud House

from Francis H (Son of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Stroud House staff have been caring for my father since he was diagnosed with dementia and we were advised by health professionals that he would need residential care.
The management and staff at Stroud House are caring and helpful and are always quick to inform family of any care needs or issues
as they arise. They are always very happy to provide updates on-ongoing care which is very comforting for the family. Stroud House has its roots as a family run business and still maintains that feel with its friendly and caring atmosphere.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words and trust in us. It means a great deal to the whole team to know that you feel supported and reassured. At Stroud House, we pride ourselves on providing…read more
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Review of

Stroud House

from Carol B (Daughter of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was offered a place at Stroud House following a prolonged hospital stay with dementia. My first impression was, that the home was 'a little tired'. Since mum has been at Stroud House (April '25) a significant amount of upgrading has been completed, this has been undertaken with the least amount
of disturbance to the residents & day to day running of the home. It, along with, the garden look great.


The staff are incredible, so caring, it is obvious that they take the time to learn as much as possible about residents, which leads to residents being involved in activities that they enjoy, but the team does encourage residents to try & hopefully enjoy all activities, as "every day is different"


Stroud House is very well led, the enthusiasm demonstrated by management filters down through the whole team. Stroud House describe themselves as a 'family' and truly this is evident in all they do, relatives can be actively involved in all activities.
My mum is thriving at Stroud House

Reply from Samantha Oliver, Home Manager at Stroud House
Carol, your words have truly touched us all. It means so much to know that the care, love and effort our team put in each day are making such a difference for your mum and for your family. We are so…read more
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Review of

Stroud House

from Amanda P (Daughter of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Stroud House enough. Mum was always resistant to going into care but her needs were becoming more challenging and dad wasn't well enough to continue caring for her. Stroud House were supportive and welcoming right from the start and eventually, with patience and understanding from
Sam and her team, mum settled into her new home. There have been ups and downs along the way with mums health and needs, but the staff have always been quick to respond and always keep me informed.
The home has recently undergone a refresh of decor and it's a lovely, welcoming space for the residents and their visitors. There are lots of activities provided, and opportunities to get out and about and families are always welcome to join in. All the staff welcome us by name, with lovely smiles and offers of tea or coffee which is always nice, especially as mum and I used to enjoy going for coffee and cake together.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words. I know how difficult those first steps into care can be, and I'm so glad that, with time and support, your mum has been able to settle here at Stroud House. It's…read more
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Review of

Stroud House

from Sid F (Husband of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never ceased to be amazed at the excellent care and dedication the staff have at Stroud House. It isn't just with the residents, but with all the friends and relatives who visit from time to time.
Reply from Samantha Oliver, Home Manager at Stroud House
From me, Sam, and all the team at Stroud House, thank you so much for your kind words . We are truly grateful, not only for your support, but also for your contribution in helping to make Stroud House…read more
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Review of

Stroud House

from Maureen R (Daughter of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother moved to Stroud House mid-July and I've been pleasantly surprised at how well she has settled. She really was resistant to the move from her own home, but her dementia was getting worse and she wasn't looking after herself properly. The staff have been very caring and kind with her and Mum
says she is very well looked after and enjoys the activities and the meals. It's such a relief to know someone is there for her at all times.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words. We are really pleased to hear that your mum has settled in well at Stroud House, especially after such a big move. It's lovely to know that she is enjoying the…read more
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Review of

Downs House

from N A (Daughter of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over all I'm very happy with the care provided for my mother, most of the time she is happy, content, especially when entertainment us provided, dancing and singing brings out the best in her. Food is very good. All the cakes provided. The only thing I would say needs improvement is the security, my
mother is a very determined lady at times, when she get's upset and confused, wanting to go home. I know it's the dementia talking or maybe extra checks on her when she is like this.
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Review of

Stroud House

from M S (Son of Resident) published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words! We're delighted to hear you had a very good experience and we look forward to welcoming you again soon.
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Review of

Stroud House

from N S (Son of Resident) published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very very good. Mum happy!
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words! We're delighted to hear your mum is happy - that means everything to us. We look forward to welcoming you again soon.
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Review of

Stroud House

from Nikki S (Daughter of Resident) published on 29 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to be incredibly impressed by the activities and attention to detail that is provided in the care for the residents of Stroud House. It's wonderful to see all the residents engaged in such a full activities programme, creating new memories and continuing to maintain cognitive and physical
functions. My Father is thriving, being overseas it is lovely to see everyone's antics on their social media feeds. The staff go above and beyond for residents and their families.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your wonderful feedback. We are delighted to hear that your father is thriving and enjoying life at Stroud House. It means a great deal to our team to know that our activities…read more
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Review of

Stroud House

from Robert T (Son of Resident) published on 22 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A small homely dementia care home with a great atmosphere that treats its residents with care and affection. The management is very dynamic, putting on events, like the August 1st summer fare and has regular musicians and others visiting to entertain the residents. Visiting family members are always
warmly welcomed and encouraged to participate in events. The house was recently renovated, particularly in the communal areas and looks great. This communal area looks out onto a well-tended garden that is particularly nice in spring and summer.


We feel lucky to have managed to get a place at Stroud House, which is very convenient for one of our siblings that lives in Petersfield.

Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that the "homely" and warm atmosphere you described reflects how much love and care we aim to foster…read more
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Review of

Downs House

from Susie C (Daughter of Resident) published on 29 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.
Reply from Latasha Jarrett, Business Support Manager at Downs House
Thank you so much for your kind words. We're delighted to hear that you find the atmosphere welcoming and our staff friendly and caring. Creating a relaxed and supportive environment is very important…read more
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Review of

Stroud House

from June W (Daughter of Resident) published on 16 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went in to Stroud House in February and has settled really well with the help and kindness of all the staff. The home has undergone recent renovation work and still more to come, which I have to say looks amazing and very homely and welcoming. This home always feels warm and welcoming and very
smart now. The gardens are beautiful and it is so nice to be able to sit outside with family
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and that you've felt supported by our team , it means a great deal to us. Creating a homely, welcoming…read more
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Review of

Stroud House

from Nichola T (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel it would be difficult to find a more genuinely caring Home for my mother. The management and staff go above and beyond to create a comfortable and safe homely environment for their residents. They organise activities and events to occupy and stimulate everyone, including very successful musical
acts who are enjoyed by everyone. Family members are made to feel welcome and are invited to join in when they can, which adds to the feeling of a homely atmosphere.
Recent attractive redecoration with new furnishings, with access to the garden which has also undergone recent improvements, all add to a calm and pleasant environment for all.
The care and attention is much appreciated and I wouldn't want my mother anywhere else.
Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you feel your mother is well cared for and at home with us. Creating a safe,…read more
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Review of

Downs House

from Tim N (Son of Resident) published on 16 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been in Downs House for a few days but I can already see that the move to the care home has many benefits for her. The staff have encouraged her to spend time in the lounge, to meet the other residents and to take part in the activities. She has also immediately developed a trusting
relationship with her personal carer. The food is good and she is eating well. As a result, she is relaxed in her new home and is showing increasing interest in all that is taking place there.
Reply from Latasha Jarrett, Business Support Manager at Downs House
Thank you for sharing such positive feedback. We're so pleased to hear that your mother is settling in well at Downs House and already experiencing the benefits of the move. It's wonderful that she…read more
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Review of

Downs House

from L H (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad moved into Downs House in October and settled quickly. The food and activities offered are excellent. The staff and other residents are friendly. He is treated with dignity and respect by the staff.
His move into residential care has gone more smoothly than I expected and he is happy and settled.
Thank you to all the staff and residents for making him so welcome.
Reply from Latasha Jarrett, Business Support Manager at Downs House
Thank you so much for your kind words. We're delighted to hear that your dad has settled in well since moving to Downs House. It's lovely to know he's enjoying the food, engaging in activities, and…read more
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Awards / Recognitions (0)

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Frequently Asked Questions about Western Healthcare Ltd

Costs for care homes owned by Western Healthcare Ltd

Average costs per week for care homes owned by Western Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Western Healthcare Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,200
Residential Dementia Care £1,200
All Care Types £1,200
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Western Healthcare Ltd own?

Western Healthcare Ltd own 2 Care Homes.

Which Western Healthcare Ltd Care Homes have the highest review score?

Stroud House & Downs House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Western Healthcare Ltd to verify any information. View our terms and conditions. Western Healthcare Ltd has a Platinum Service – more info.