Only the locations & reviews in Hampshire for Western Healthcare Ltd are showing below.
View the details of all 2 locations (with 108 reviews) owned by Western Healthcare Ltd
Rothercombe Lane, Stroud, Petersfield GU32 3PQ
"I never ceased to be amazed at the excellent care and dedication the staff have at Stroud House. It isn't just with the residents, but with…" Read all 54 reviews
Stroud House: Nestling near the foot of the Downs is in the heart of the South Downs National Park. The small, homely Home, can care for just 25 people, fitting the sensitive needs and feelings of those living with dementia. Their aim is to provide a… Read more about Stroud House
Reservoir Lane, Petersfield GU32 2HX
"Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.…" Read all 54 reviews
Downs House is situated amid beautiful Hampshire countryside, less than a mile from the thriving market town of Petersfield. It was established in 1976 and has been providing high quality care to the people of Petersfield and the surrounding villages… Read more about Downs House
Western Healthcare Ltd has a Group Review Score of 9.8 (9.761) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Western Healthcare Ltd must have a Review Score.
Thank you so much for your kind words. I know how difficult those first steps into care can be, and I'm so glad that, with time and support, your mum has been able to settle here at Stroud House. It's lovely to hear that you feel welcomed when you visit - those coffee and cake moments are special, and I'm so pleased we can help you keep enjoying them together. Your message really means a lot, and I'll make sure the whole team hears it. Xx
From me, Sam, and all the team at Stroud House, thank you so much for your kind words . We are truly grateful, not only for your support, but also for your contribution in helping to make Stroud House the warm and welcoming home it is today. X
Thank you so much for your kind words. We are really pleased to hear that your mum has settled in well at Stroud House, especially after such a big move. It's lovely to know that she is enjoying the meals and activities, and that she feels well cared for by the team. We understand how difficult the transition can be, both for residents and their families, so it's wonderful to know that you feel reassured she is safe and supported.
Thank you so much for your kind words! We're delighted to hear you had a very good experience and we look forward to welcoming you again soon.
Thank you so much for your kind words! We're delighted to hear your mum is happy - that means everything to us. We look forward to welcoming you again soon.
Thank you so much for your wonderful feedback. We are delighted to hear that your father is thriving and enjoying life at Stroud House. It means a great deal to our team to know that our activities and care are making a positive difference, not only for our residents but also for their families near and far. Well be sure to share your kind words with the staff, who always go above and beyond to create a homely, engaging, and supportive environment.
We feel lucky to have managed to get a place at Stroud House, which is very convenient for one of our siblings that lives in Petersfield.
Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that the "homely" and warm atmosphere you described reflects how much love and care we aim to foster here. Our team works hard to make the home feel vibrant and welcoming from the recent renovations in our communal areas to hosting lively events like our Summer Fair on August 1st, as well as arranging regular musical visits and family activities. We're thrilled that these efforts are appreciated and help create a sense of community for residents and their families.It's also gratifying to hear that our communal space and the overlooking garden bring additional comfort and beauty, especially in the warmer months. We're proud of the environment we've cultivated and thankful for your recognition of it.I'll be sure to share your kind words with the rest of the team, they'll be encouraged to hear how much their care and dedication matter. Thank you once again x
Thank you so much for your kind words. We're delighted to hear that you find the atmosphere welcoming and our staff friendly and caring. Creating a relaxed and supportive environment is very important to us, and it's lovely to know that its being felt and appreciated.
Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and that you've felt supported by our team , it means a great deal to us. Creating a homely, welcoming environment is at the heart of everything we do, and we're so pleased that the recent renovations and our beautiful gardens have made a positive impression. We look forward to continuing to support your mum and your family, and we truly appreciate you taking the time to share your experience.
Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you feel your mother is well cared for and at home with us. Creating a safe, welcoming, and stimulating environment for our residents is at the heart of everything we do, and it's incredibly rewarding to know that this is reflected in your experience.We're so pleased you've noticed the recent improvements and enjoyed the events and activities, we believe these shared moments are vital in building a strong sense of community. It's also wonderful to hear that you and your family feel welcome and included; your involvement plays a big part in the homely atmosphere we aim to create.Thank you again for your trust and support - it means the world to our entire team. Sam x
Thank you for sharing such positive feedback. We're so pleased to hear that your mother is settling in well at Downs House and already experiencing the benefits of the move. It's wonderful that she has built a trusting relationship with her personal carer and is engaging with others and taking part in activities. Supporting our residents to feel relaxed, included, and well cared for is at the heart of what we do. We look forward to getting to know her even more in the days ahead.
Thank you so much for your kind words. We're delighted to hear that your dad has settled in well since moving to Downs House. It's lovely to know he's enjoying the food, engaging in activities, and feeling welcomed by both staff and fellow residents. Treating everyone with dignity and respect is central to our care, and we're so pleased to hear that this has made a positive difference for him. Thank you for your trustits a privilege to support your dad.
Thank you so much for your kind and heartfelt words. It truly means a great deal to our entire team to hear how well your wife has settled in and how supported you both feel. At Stroud House, we are committed to creating a safe, caring, and homely environment, and it's wonderful to know that this has been your experience. Your appreciation motivates us to continue going above and beyond every day. Thank you again for your trust in us-it's a privilege to care for your wife. Xx
Thank you so much for your kind words. We're truly delighted to hear that you're happy with the care your sister is receiving. It means a lot to our team to know that their efforts are making a positive difference. We take great pride in creating a welcoming, supportive environment with engaging activities, good food, and compassionate care. Your feedback is incredibly encouraging, and we'll be sure to share it with the whole team. Thank you again for your trust and support. x
Thank you so much for your thoughtful and detailed feedback. We're so pleased to hear that your mother's stay with us at Downs House was a positive and reassuring experience for you both. It's wonderful to know that our teams kindness, responsiveness, and collaboration with the Community Care Team made a real difference to her recovery. Were especially glad that you felt welcomed and confident in the care she received. Your kind words mean a great deal to the whole team, and wed be honoured to welcome your mother back should the need arise.
Thank you so much for your wonderful feedback!We're so pleased to hear that you've had such a positive experience with us. It's fantastic to know that our team, the entertainment, and the one-to-one support have all stood out to you. We truly believe that person centred care, a clean and welcoming environment, and those little touches, like a good slice of cake, make all the difference. :-)It's great to hear you've been enjoying the garden and the flexibility to visit in the morning or afternoon. We're always striving to create a space that feels like home, and your kind words really mean a lot to the whole team.Thank you again for taking the time to share your thoughts, it's very much appreciated. PS: you have such a lovely family x
Aww, thank you so much for this lovely review it truly means a lot to all of us! We absolutely adore your husband; he brightens our day every time he arrives at Stroud. And a huge thank you to you as well, for your constant support and those beautiful flower arrangements. Youre always welcome at Stroud no need for there to be an activity on.
Thank you so much for this lovely review. We love Nanny very much
Thank you so much for your kind words and thoughtful review. We are thrilled to hear that your mum is settled and enjoying her time with us at Downs House. It's wonderful to know that our team's care and attention are making a positive impact, even on those more challenging days. We're also so glad that your mum had a special 90th birthday celebration with us! It was a pleasure to help make her day memorable with some extra treats. Your feedback means a lot to us, and we truly appreciate your trust in us to look after your mum.
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