My brother was very happy enjoying the varied range of entertainment and activitiesH H(Sister of Resident/Service User)
The staff are super loving, caring and fun, he gets involved with many weekly activitiesSorrel W(Granddaughter of Resident/Service User)
Just had the most amazing afternoon tea at Downs House to celebrate Mother's DayH A(Daughter of Resident/Service User)
My brother was very happy enjoying the varied range of entertainment and activitiesH H(Sister of Resident/Service User)
The staff are super loving, caring and fun, he gets involved with many weekly activitiesSorrel W(Granddaughter of Resident/Service User)
Just had the most amazing afternoon tea at Downs House to celebrate Mother's DayH A(Daughter of Resident/Service User)
Downs House is situated amid beautiful Hampshire countryside, less than a mile from the thriving market town of Petersfield. It was established in 1976 and has been providing high quality care to the people of Petersfield and the surrounding villages ever since.
The accommodation consists of 46 tastefully appointed and fully furnished bedrooms. Residents can make use of the delightful public areas, which include a large lounge, sun lounge and orangery...
Downs House is situated amid beautiful Hampshire countryside, less than a mile from the thriving market town of Petersfield. It was established in 1976 and has been providing high quality care to the people of Petersfield and the surrounding villages ever since.
The accommodation consists of 46 tastefully appointed and fully furnished bedrooms. Residents can make use of the delightful public areas, which include a large lounge, sun lounge and orangery which open onto a lovely landscaped gardens, there is wheelchair access throughout the home and gardens.
At Downs House carers pride themselves on the exceptional levels of personalised care they offer, looking at the needs of the individual and providing stimulating physical and mental activities, fresh, nutritious and tasty home-cooked meals, outings, theatre trips, musical events, art, crafts and many more.
Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, wet room, ground floor)
The price(s) shown are provided by the care home. Contact Downs House for full pricing details and T&Cs.
Contact Downs House to confirm what's included and get a personalised quote:
Downs House has a Review Score of 9.5 (9.497) out of 10, based on 18 reviews in the last 2 years.
Over all time Downs House has 61 reviews.
The team here are absolutely outstanding, the care my mum has received has been nothing short of amazing, they have shown her such love, and dignity not to mention the support shown to us, the guidance and help absolutely has been impeccable making sure my mums needs are met and we are listened...
You all work so hard to include everyone and bring out the best in all residence
We will be forever grateful at making mum smile again so much ..
Thank you so much for your beautiful words. They truly mean the world to us and I know the whole team will be incredibly touched.
It has been an absolute privilege to care for your mum and to be part of her life. Knowing that we were able to bring her happiness, laughter and so many special...
Thank you so much for your beautiful words. They truly mean the world to us and I know the whole team will be incredibly touched.
It has been an absolute privilege to care for your mum and to be part of her life. Knowing that we were able to bring her happiness, laughter and so many special memories through swimming, choir and all the activities she loved means more than you know.
We are so grateful that you felt supported, listened to and reassured throughout your mum's time with us. Supporting families through such difficult times is just as important to us as caring for their loved one.
Your mum was a very special lady and will be remembered with so much warmth and affection by everyone at Downs House. Seeing her smile and enjoy herself was a privilege for us all.
We feel truly blessed to have known your mum and to have shared so many special moments with her. She will always hold a special place in all of our hearts
My mother initially came in for respite care and was very worried. The staff made her feel very welcome and did everything to help her feel as settled as possible. The management were extremely helpful when we were looking for somewhere for mum and I am very happy with our choice. Mum is now...
My mother initially came in for respite care and was very worried. The staff made her feel very welcome and did everything to help her feel as settled as possible. The management were extremely helpful when we were looking for somewhere for mum and I am very happy with our choice. Mum is now staying on here and looks very well and relaxed.
Thank you so much for taking the time to share your kind words. We are delighted to hear that your mother felt welcomed and supported from the moment she arrived. We understand that moving into a care home can feel daunting, and it means a lot to know that our team helped her feel comfortable and...
Thank you so much for taking the time to share your kind words. We are delighted to hear that your mother felt welcomed and supported from the moment she arrived. We understand that moving into a care home can feel daunting, and it means a lot to know that our team helped her feel comfortable and settled.
We are so pleased to see her looking well and relaxed, and we are grateful for the trust you have placed in us. We will continue doing our very best to ensure she feels happy, cared for, and at home.
The real stars are the staff - nothing was too much trouble; they take the...
Mum had a bright, spacious ensuite room (all the rooms were ensuite).
We are so pleased to hear that you found the home welcoming and that the...
Thank you so much for taking the time to share such a heartfelt review. We are truly grateful for your kind words and it was a privilege for the whole team at Downs House to care for your mum during her time with us.We are so pleased to hear that you found the home welcoming and that the environment, facilities and garden helped create a comfortable and positive place for residents. Most importantly, we are touched by your comments about our team. Our staff always strive to provide care that is compassionate, respectful and personalised, and it means so much to know that this was recognised.
Professional, respectful, allowing each resident to have the space and be who they are - live with the needed support and care each...
Families are always welcome. Light rooms with multiple communal spaces. Good activities, often daily and residents can join us at Petersfield Dementia choir each week, should they wish to.
The staff at Downs House have been amazing. My mum came down from Birmingham, she was frail and frightened, she had not walked for 8 weeks and was too scared and weak to try. 7 weeks later, after the care, and encouragement of all the staff, Mum is walking every day and is fully immersed in all the...
The staff at Downs House have been amazing. My mum came down from Birmingham, she was frail and frightened, she had not walked for 8 weeks and was too scared and weak to try. 7 weeks later, after the care, and encouragement of all the staff, Mum is walking every day and is fully immersed in all the amazing activities that take place every day. I have not seen Mum looking so well and so happy for years! Thank you, Downs House.
Seeing her regain her confidence, strength and independence has been a real joy. The progress she has made in just seven weeks is remarkable, and we are...
Thank you so much for your kind and heartfelt words. It means so much to all of us to hear about your mum's journey since joining Downs House.Your mum is a much-loved member of our Downs House family, and it is truly a pleasure and a privilege to care for her. Watching her confidence grow and seeing her engage so positively with life here has been incredibly rewarding for our team.
The food is great &...
Thank you for helping through a difficult time.
Thank you so much for your kind words. It means a great deal to our team to know that your dad has felt welcomed, supported, and comfortable during his stay with us. We are delighted that the music, entertainment, and care from our staff have helped him during his recovery. Your feedback will be...
Thank you so much for your kind words. It means a great deal to our team to know that your dad has felt welcomed, supported, and comfortable during his stay with us. We are delighted that the music, entertainment, and care from our staff have helped him during his recovery. Your feedback will be shared with the whole team, who work hard to create a warm and positive environment for all our residents. It has been a genuine pleasure to look after your dad and support him through this time. Thank you for trusting us with his care, and for taking the time to share your experience.
This care home has been absolutely amazing with my mum so far since shes come, the staff are incredibly patient, kind, and genuinely care for her wellbeing. There is always a great variety of activities going on to keep residents engaged, and the overall atmosphere is warm and welcoming. It gives...
This care home has been absolutely amazing with my mum so far since shes come, the staff are incredibly patient, kind, and genuinely care for her wellbeing. There is always a great variety of activities going on to keep residents engaged, and the overall atmosphere is warm and welcoming. It gives me huge peace of mind knowing she is in such safe and capable hands.
Our staff are dedicated to...
Thank you for your kind and thoughtful feedback. We are delighted to hear that you are happy with the care your mum is receiving.Thank you again for taking the time to share your experience.
Vacancies are...
Vacancies are not, or only very slowly, replaced, so there are fewer staff to look after the residents - carers have less time to get to know an individual's likes and dislikes, wants and needs; less time to form the relationships essential in care homes, especially with dementia residents who need so much more carers' time.
Thank you for sharing your feedback. At the time of your experience, Downs House was in a period of transition and supported by an interim manager while we addressed historical challenges. We chose not to rush recruitment, prioritising the appointment of skilled staff whose values align with our...
Thank you for sharing your feedback. At the time of your experience, Downs House was in a period of transition and supported by an interim manager while we addressed historical challenges. We chose not to rush recruitment, prioritising the appointment of skilled staff whose values align with our own, and we are pleased to say this has now been achieved.
Our care team is proud of the compassionate, person-centred care they provide, building positive relationships to ensure residents' needs and choices are respected. We now have a strong, stable management team and are proud to have recently been rated Good by the CQC in all areas, reflecting the significant improvements made.
We are sorry that your experience did not meet expectations at the time and would have welcomed the opportunity to discuss your concerns. You are always welcome to visit Downs House again or attend one of our open days to see the improvements made. We wish you all the best.
Over all I'm very happy with the care provided for my mother, most of the time she is happy, content, especially when entertainment us provided, dancing and singing brings out the best in her. Food is very good. All the cakes provided. The only thing I would say needs improvement is the security,...
Over all I'm very happy with the care provided for my mother, most of the time she is happy, content, especially when entertainment us provided, dancing and singing brings out the best in her. Food is very good. All the cakes provided. The only thing I would say needs improvement is the security, my mother is a very determined lady at times, when she get's upset and confused, wanting to go home. I know it's the dementia talking or maybe extra checks on her when she is like this.
Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.
Staff all very friendly and caring. The care home has a lovely, relaxed atmosphere, always very welcoming.
Thank you so much for your kind words. We're delighted to hear that you find the atmosphere welcoming and our staff friendly and caring. Creating a relaxed and supportive environment is very important to us, and it's lovely to know that its being felt and appreciated.
My mother has only been in Downs House for a few days but I can already see that the move to the care home has many benefits for her. The staff have encouraged her to spend time in the lounge, to meet the other residents and to take part in the activities. She has also immediately developed a...
My mother has only been in Downs House for a few days but I can already see that the move to the care home has many benefits for her. The staff have encouraged her to spend time in the lounge, to meet the other residents and to take part in the activities. She has also immediately developed a trusting relationship with her personal carer. The food is good and she is eating well. As a result, she is relaxed in her new home and is showing increasing interest in all that is taking place there.
Thank you for sharing such positive feedback. We're so pleased to hear that your mother is settling in well at Downs House and already experiencing the benefits of the move. It's wonderful that she has built a trusting relationship with her personal carer and is engaging with others and taking part...
Thank you for sharing such positive feedback. We're so pleased to hear that your mother is settling in well at Downs House and already experiencing the benefits of the move. It's wonderful that she has built a trusting relationship with her personal carer and is engaging with others and taking part in activities. Supporting our residents to feel relaxed, included, and well cared for is at the heart of what we do. We look forward to getting to know her even more in the days ahead.
His move into residential care has gone more smoothly than I expected and he is happy and...
His move into residential care has gone more smoothly than I expected and he is happy and settled. Thank you to all the staff and residents for making him so welcome.
Thank you so much for your kind words. We're delighted to hear that your dad has settled in well since moving to Downs House. It's lovely to know he's enjoying the food, engaging in activities, and feeling welcomed by both staff and fellow residents. Treating everyone with dignity and respect is...
Thank you so much for your kind words. We're delighted to hear that your dad has settled in well since moving to Downs House. It's lovely to know he's enjoying the food, engaging in activities, and feeling welcomed by both staff and fellow residents. Treating everyone with dignity and respect is central to our care, and we're so pleased to hear that this has made a positive difference for him. Thank you for your trustits a privilege to support your dad.
My mother was a resident at Downs House for recuperative care for 2 months after an operation. I found the House Manager to be responsive, clear and efficient, as well as kind and understanding of our needs. All the Downs House team - day and night - have been incredibly kind but also practical,...
I would be happy to recommend Downs House to others, and would have no hesitation in bringing my mother back for a longer or permanent stay if that became necessary.
Thank you so much for your thoughtful and detailed feedback. We're so pleased to hear that your mother's stay with us at Downs House was a positive and reassuring experience for you both. It's wonderful to know that our teams kindness, responsiveness, and collaboration with the Community Care Team...
Thank you so much for your thoughtful and detailed feedback. We're so pleased to hear that your mother's stay with us at Downs House was a positive and reassuring experience for you both. It's wonderful to know that our teams kindness, responsiveness, and collaboration with the Community Care Team made a real difference to her recovery. Were especially glad that you felt welcomed and confident in the care she received. Your kind words mean a great deal to the whole team, and wed be honoured to welcome your mother back should the need arise.
Mum has been at Downs House now well over a year. She is settled and enjoys being well looked after. The staff are caring and efficient, even if Mum is having a difficult day. Mum celebrated her 90th birthday today, and she enjoyed the fuss and the delicious cake. Thank you, Downs House.
Mum has been at Downs House now well over a year. She is settled and enjoys being well looked after. The staff are caring and efficient, even if Mum is having a difficult day. Mum celebrated her 90th birthday today, and she enjoyed the fuss and the delicious cake. Thank you, Downs House.
Thank you so much for your kind words and thoughtful review. We are thrilled to hear that your mum is settled and enjoying her time with us at Downs House. It's wonderful to know that our team's care and attention are making a positive impact, even on those more challenging days. We're also so glad...
Thank you so much for your kind words and thoughtful review. We are thrilled to hear that your mum is settled and enjoying her time with us at Downs House. It's wonderful to know that our team's care and attention are making a positive impact, even on those more challenging days. We're also so glad that your mum had a special 90th birthday celebration with us! It was a pleasure to help make her day memorable with some extra treats. Your feedback means a lot to us, and we truly appreciate your trust in us to look after your mum.
Overall I am very happy with my mums care, food is really good, care is great. It has taken her a while to settle in but 3 months on she is getting used to her new home and accepting it. Its just up the road from my home which is great. The staff are all very patient and understanding with her....
Overall I am very happy with my mums care, food is really good, care is great. It has taken her a while to settle in but 3 months on she is getting used to her new home and accepting it. Its just up the road from my home which is great. The staff are all very patient and understanding with her. Very friendly and welcoming every time I come in. Overall I am very pleased with the care mum gets.
Thank you for your lovely review of Downs House. We so pleased to hear that she is becoming more comfortable and accepting of her new home.
My sister-in-law is being extremely well looked after. The care and attention she receives is second to none. She is always clean, tidy and in good spirits. Her state of mind has improved since going to the home as all the worry of domestic chores and the everyday task of looking after herself have...
My sister-in-law is being extremely well looked after. The care and attention she receives is second to none. She is always clean, tidy and in good spirits. Her state of mind has improved since going to the home as all the worry of domestic chores and the everyday task of looking after herself have been removed. The home provides stimulating outings as well as in house entertainment. The staff are kind, caring and efficient. If I have a question about my sister-in-laws care there is always a member of staff to answer my query. Her room is very nice and south facing gets lots of sunshine. There are also French Windows with access to the well tended garden which my sister-in-law loves. She goes for little walks twice a day. She says the food is excellent and if she feels like something between meals there is always a willing member of staff to provide it. All in all we are very pleased my sister-in-law is being looked after in Downs House where she is happy and contented.
Thank you so much for your thoughtful and appreciative review. It truly means a great deal to us to hear such positive feedback about the care your sister-in-law is receiving at Downs House.
My dad moved to Downs House last autumn and has a lovely garden room with his own bathroom. He has a bird feeder and flowers just outside his window, and a door into the garden so he can sit out there when the weather is warmer. He is well looked after by caring staff who provide plenty of...
My dad moved to Downs House last autumn and has a lovely garden room with his own bathroom. He has a bird feeder and flowers just outside his window, and a door into the garden so he can sit out there when the weather is warmer. He is well looked after by caring staff who provide plenty of activities for him. He also enjoys the meals provided. Downs House has been an excellent choice.
Thank you for your lovely review. We are so pleased to hear that your father is happy at Downs House and enjoying his garden room. It's wonderful that he has a peaceful outdoor space with flowers and a bird feeder to bring him joy, and we look forward to the warmer months when he can make the most of it.
When we first took my brother to take a look at Downs House he was amazed that such a place existed and delighted that he was going to be staying there. I cannot speak highly enough about the care and attention given to him during the 2 months he was there. A challenging time for all as he was...
When we first took my brother to take a look at Downs House he was amazed that such a place existed and delighted that he was going to be staying there. I cannot speak highly enough about the care and attention given to him during the 2 months he was there. A challenging time for all as he was taken ill and admitted to hospital for a while. Extra equipment was put in place to look after him on his return. The Manageress and every member of staff were so caring and kind. We were welcomed with open arms on each visit and every carer knew exactly how my Brother was that day. Encompassing a library, coffee bar, TV room, orangery and dining areas. The atmosphere is warm, friendly and uplifting. My brother was very happy enjoying the varied range of entertainment and activities when he was able. Downs House is in a beautiful country setting with terraces on which to dine under the magnificent Chestnut Tree and inside welcoming and homely. Wonderful.
Thank you for a wonderful review, your kind words will be passed on to the team.
Gramps has been here for two years, and he has vastly improved since he joined the home. The staff are super loving, caring and fun, he gets involved with many weekly activities (dancing and singing are his favourites), and he also takes trips out weekly. The manager is incredible, she is very...
Gramps has been here for two years, and he has vastly improved since he joined the home. The staff are super loving, caring and fun, he gets involved with many weekly activities (dancing and singing are his favourites), and he also takes trips out weekly. The manager is incredible, she is very caring, protective and fun - and you can be assured any issue will be swiftly resolved. All in all, this is a beautiful place for your loved one to be taken care of!
Thank you for a wonderful review, your kind words will be passed on to the team.
My mother has been a resident at Downs House for the past two months, and she is happy, healthier and extremely well looked after. The whole Downs House team are friendly, kind and helpful and is a credit to the company.
My mother has been a resident at Downs House for the past two months, and she is happy, healthier and extremely well looked after. The whole Downs House team are friendly, kind and helpful and is a credit to the company.
It was our pleasure to take care of your Mother. Thank you for a wonderful review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Downs House.
There are no upcoming events for Downs House.
There are currently no awards/recognitions posted yet for Downs House.
There are no accreditations posted yet for Downs House.
Sam is the Home Manager at Downs House, bringing extensive, hands-on experience gained from a dedicated career spanning multiple residential care...
Sam is the Home Manager at Downs House, bringing extensive, hands-on experience gained from a dedicated career spanning multiple residential care roles, from care assistant and senior carer to operational leadership. Driven by a lifelong commitment to the elderly, Sam champions clinical excellence and person-centred care.
Her professional approach focuses on maintaining the highest standards of safety, regulatory compliance, and resident well-being, while fostering a warm, well-managed environment for residents and their families. A familiar and comforting presence around the home, Sam is a daily fixture in the lives of our residents.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 43 Single Rooms and 3 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downs House to verify any information. View our terms and conditions. Downs House has an Enhanced Service -what an Enhanced Service includes.