
My brother was very happy enjoying the varied range of entertainment and activitiesH H(Sister of Resident/Service User)

The staff are super loving, caring and fun, he gets involved with many weekly activitiesSorrel W(Granddaughter of Resident/Service User)

Just had the most amazing afternoon tea at Downs House to celebrate Mother's DayH A(Daughter of Resident/Service User)

My brother was very happy enjoying the varied range of entertainment and activitiesH H(Sister of Resident/Service User)

The staff are super loving, caring and fun, he gets involved with many weekly activitiesSorrel W(Granddaughter of Resident/Service User)

Just had the most amazing afternoon tea at Downs House to celebrate Mother's DayH A(Daughter of Resident/Service User)

Downs House is situated amid beautiful Hampshire countryside, less than a mile from the thriving market town of Petersfield. It was established in 1976 and has been providing high quality care to the people of Petersfield and the surrounding villages ever since.
The accommodation consists of 46 tastefully appointed and fully furnished bedrooms. Residents can make use of the delightful public areas, which include a large lounge, sun lounge and orangery...
Care Provided by Downs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, wet room, ground floor)
Contact Downs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Western Healthcare Ltd
- Private Owned
Person in charge
- Samantha Thorne (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (43)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Visits are welcome anytime - although it is advisable to avoid lunch time between 11:30-13:30.
Parking
- Downs House has free parking onsite.
Downs House Reviews (60)
Downs House has a Review Score of 9.5 (9.497) out of 10, based on 18 reviews in the last 2 years.
Over all time Downs House has 60 reviews.
Just had the most amazing afternoon tea at Downs House to celebrate Mother's Day. The chef and all the staff put in such effort to make the tea memorable. The sandwiches and cakes were plentiful and delicious. I shared the tea with Mum and her best friend at the home and they had a lovely time. Mum has been at Downs for nearly 4 years and I am so happy with the care she receives. She constantly tells me how much she loves her room and how happy she is there. It brings such peace of mind to know that she is well cared for and happy.
Mum's health has changed - quite quickly over the last few weeks. We have been very pleased with how attentive and responsive the staff are to her needs. And also with the quiet, calm kindness that seems to be part of every aspect of the home.
From my initial visit with Mum to Downs House, to Mum moving in in July 2023, I have felt happy with the relaxed atmosphere and friendly, approachable staff. No question is met with apathy and humour and understanding are present on every visit. Mum has settled well, despite her initial reluctance to leave her 'own home' (as most residents also feel no doubt). The activities on offer are expansive and cater for all. Family and friends are all happy to visit. Thank you.
Would definitely recommend this home to anyone.
I am welcomed by a team of friendly carers. I am so happy with them and we frequently have to stop laughing until we can continue. I also enjoy occasional visits to local sights, gardening and planting. I also like painting and music programmes. I feel safe here like I am at my own house, thank you to everyone.
I was so worried about putting my dad in a care home, it was one of the hardest things I have ever done. But thanks to the manager and all the staff at Downs House they made it so easy and advised me on how to approach this difficult task, they have all been outstanding, helpful and so empathetic about the whole process. I went to see him today and he is so much happier there than he has been for a long time. He feels safe and is well looked after and is enjoying himself after some months of being anxious and unhappy. Downs House has a bright and cheerful feel about it and I wouldn’t hesitate in recommending it as an exceptional home for the elderly.
Thank you for your review, our team pride itself on personalised care they deliver and I know they will appreciate having this recognised.
My step-father has been at Downs House for about a year. From day one it has been great for him and for me to know how safe, well cared for, happy and is the best home of all those I checked out. Not as posh as some but so good in terms of intelligent, thoughtful, kind, generous and reassuring care.
Thank you for your review, I will pass on your kind comments to our team.
We will never be able to thank the amazing Downs House staff enough for the kind, caring and professional way in which they cared for our dad in his final weeks. Even though he was only at the home a short time, they made him (and us) feel like family. And they gently cared for all of us when his time came. After hair raising experiences at other care homes, I cannot rate this wonderful team more highly and they made this challenging time a little more gentle with their love and care.
Thank you for your kind comments, it's great for our staff to be recognised for the amazing job they do.
I have found the carers and the management very attentive to the needs of my mother. Their attention to detail and commitment to ensuring that my mother's needs were taken care of is exemplary. I would highly recommend the Downs House.
The Downs House became our parent's home after Dad had a stroke in 2009. At first, we tried care in their house for Dad, but it was not satisfactory, and Mum was lonely. They were so much happier at the Downs House. The carers were wonderful - kind, professional, respectful and always available. Mum especially enjoyed the food and activities, such as sing-a-longs, crafts, quiz games, flower gardening and virgin G&Ts with her Downs House girlfriends. After Dad passed, Mum was increasingly supported by the loving staff due to her own health and mobility issues. We want to personally thank the carers and management for their kindness and for making a true home for Mum and Dad. The Downs House was Mum's home for almost twelve years, and we were always happy we had chosen it.
Mum was always fiercely independent and never wanted to go into care but, unfortunately, the time came when she could no longer cope on her own, especially being on the Isle Of Wight. Due to my own health issues, I was unable to care for her myself, so I wanted somewhere for her that I felt comfortable with. Downs House felt like the right place straight away and, once mum settled in, she was very happy there for over 5 years.
My mother moved into Downs House Care Home in November 2019, aged 99. She settled in very easily thanks to the kindness of the staff who welcomed her into their family. She enjoyed two Christmases and her 100th birthday there with great celebrations. She was well cared for - her clothes were always clean and her lovely garden room was comfortable and clean. She enjoyed having baths again and the companionship in the dining room. We could not have found a better place for her.
The best in that zone. Everything is great the staff are much better trained every day! the carers seem to be working with more attention with everything they need and, the food they eat is very good! The position of the care home is very good, ambient nature good air!
A super caring environment, lovely home, caring staff predominantly, clean, good food what else can I say. In her last days, the caring was superb.
A very happy house. The carers are very kind to everyone and always on hand to help if necessary. The rooms are very nice and the food portion sizes with lovely views.
I think Downs House is a very good place to live. The staff are very kind and helpful and I enjoy the activities we have. I would recommend it to anyone.
I've been here for two months and all the staff have been very welcoming. The room is spacious and kept clean and tidy. The food is excellent, especially the deserts. I am well looked after and all the staff are very helpful and caring. Nothing is too much trouble for them and my comfort is important to them. The night staff are equally attentive, it is a lovely location and I am very happy here.
The company and care and staff wonderful.
My neighbour moved into Downs House last month after several falls at home, we looked at several homes but found Downs House to be the most welcoming and our preferred choice. The manager was very supportive during our visit and spent a great deal of time answering our questions. Since moving in we have found the whole team to have the same attitude, nothing is too much trouble. The home is clean and well presented with a lot of activities going on. My neighbour is the happiest I have seen her in a long time, this is thanks to the team at Downs House. This is truly a wonderful home that I would recommend.
Downs House is an exceptional home. My grandmother has really settled in. She has gone from living at home alone to living with a lovely group of people, she has made new friends with both residents and staff. She is a new person thanks to the care and support of the staff at Downs House. We are even able to stop and have lunch with her. The home is beautiful and the staff are amazing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Downs House.
There are no upcoming events for Downs House.
Awards / Recognitions (1)
- 16 Jul 2018Recipient: Downs House
Accreditations
There are no accreditations posted yet for Downs House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downs House to verify any information. View our terms and conditions. Downs House has an Enhanced Service -more info.