Stroud House

Rothercombe Lane, Stroud, Petersfield GU32 3PQ
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9.8 49 Reviews
  • Stroud House, Petersfield
Stroud House: Nestling near the foot of the Downs is in the heart of the South Downs National Park. The small, homely Home, can care for just 25 people, fitting the sensitive needs and feelings of those living with dementia. Their aim is to provide a strong sense of community and the best tailored care on an individual basis.

To do this they focus on feelings and cherish each person’s unique life and character from the moment they join their family. They find that this deeper understanding allows them to stimulate mental health as well as looking after physical needs.

The home has been adapted to provide a safe secure environment for dementia. With most rooms on the ground floor, assisted baths, a wheelchair accessible shower room and a beautiful secure garden.

They provide fresh nutritious and tasty home cooking from professional chefs who know everyone and their specific dietary needs. Plus, outings, musical events, specialist diversional therapy, birthday parties, and personalised activities that are intrinsic to daily life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, ground floor)

These prices are only a guideline, please contact Stroud House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Samantha Oliver (Manager)

Local Authority / Social Services

Admission Criteria

  • Above 65
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (9)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Visiting is anytime - although it is advisable to avoid lunch time between 11:30- 13:30.

Parking

  • Free car parking onsite

Stroud House Reviews (49)

Total of 49, showing 1-20
9.8

Stroud House has a Review Score of 9.8 (9.819) out of 10, based on 30 reviews in the last 2 years. Over all time Stroud House has 49 reviews.

Overall Experience

  • 39
  • 10
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Date Published

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Review from June W (Daughter of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went in to Stroud House in February and has settled really well with the help and kindness of all the staff. The home has undergone recent renovation work and still more to come, which I have to say looks amazing and very homely and welcoming. This home always feels warm and welcoming and very
smart now. The gardens are beautiful and it is so nice to be able to sit outside with family

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and that you've felt supported by our team , it means a great deal to us. Creating a homely, welcoming environment is at the heart of everything we do, and we're so pleased that the recent renovations and our beautiful gardens have made a positive impression. We look forward to continuing to support your mum and your family, and we truly appreciate you taking the time to share your experience.

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Review from Nichola T (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel it would be difficult to find a more genuinely caring Home for my mother. The management and staff go above and beyond to create a comfortable and safe homely environment for their residents. They organise activities and events to occupy and stimulate everyone, including very successful musical
acts who are enjoyed by everyone. Family members are made to feel welcome and are invited to join in when they can, which adds to the feeling of a homely atmosphere.
Recent attractive redecoration with new furnishings, with access to the garden which has also undergone recent improvements, all add to a calm and pleasant environment for all.
The care and attention is much appreciated and I wouldn't want my mother anywhere else.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you feel your mother is well cared for and at home with us. Creating a safe, welcoming, and stimulating environment for our residents is at the heart of everything we do, and it's incredibly rewarding to know that this is reflected in your experience.We're so pleased you've noticed the recent improvements and enjoyed the events and activities, we believe these shared moments are vital in building a strong sense of community. It's also wonderful to hear that you and your family feel welcome and included; your involvement plays a big part in the homely atmosphere we aim to create.Thank you again for your trust and support - it means the world to our entire team. Sam x

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Review from G V (Husband of Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first meeting when staff came to assess my wife at home, the experience has been fantastic. Within a week, my wife had moved into Stroud House and the care she has received has been truly outstanding she has settled in marvelously thanks to an incredible team. They are excellent, very
professional and compassionate but go above and beyond always. The staff are attentive, kind to residents needs. They support my wife and myself making us feel part of S House. The chef does an excellent job, we feel incredibly lucky knowing she is safe and well cared for. Thank you all, you are amazing.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind and heartfelt words. It truly means a great deal to our entire team to hear how well your wife has settled in and how supported you both feel. At Stroud House, we are committed to creating a safe, caring, and homely environment, and it's wonderful to know that this has been your experience. Your appreciation motivates us to continue going above and beyond every day. Thank you again for your trust in us-it's a privilege to care for your wife. Xx

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Review from S L (Sister of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the home, lovely staff, very helpful and caring, you couldn't wish for better.
The food is wonderful, also the staff keep them busy with activities and outings. I am so pleased my sister is in here.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're truly delighted to hear that you're happy with the care your sister is receiving. It means a lot to our team to know that their efforts are making a positive difference. We take great pride in creating a welcoming, supportive environment with engaging activities, good food, and compassionate care. Your feedback is incredibly encouraging, and we'll be sure to share it with the whole team. Thank you again for your trust and support. x

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Review from N S (Daughter of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have been incredibly supportive of my Father during his transition into Stroud House. We were made to feel very welcome, all my questions were answered and it was lovely to see the staff caring for all the other residents during the day. We don't live in the UK and the home have
been supportive of setting up a regular communication for me so I can speak to my Father regularly which was something he was unable to do before he became a resident.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. We're truly grateful for your feedback and pleased to hear that your father's transition into Stroud House has been a positive experience. Supporting both our residents and their families especially when they're far away is very important to us, and we're glad we could help make regular communication possible. It's wonderful to know that you felt welcomed and that our team's care for all residents was evident. Please don't hesitate to reach out if there's ever anything more we can do.

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Review from Will B (Son-in-law of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff
Superb entertainment
Very good one to one
Clean and tidy home
Always offered refreshments and the cakes are delicious
Garden is good and good outside space
Can access morning or afternoon

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your wonderful feedback!We're so pleased to hear that you've had such a positive experience with us. It's fantastic to know that our team, the entertainment, and the one-to-one support have all stood out to you. We truly believe that person centred care, a clean and welcoming environment, and those little touches, like a good slice of cake, make all the difference. :-)It's great to hear you've been enjoying the garden and the flexibility to visit in the morning or afternoon. We're always striving to create a space that feels like home, and your kind words really mean a lot to the whole team.Thank you again for taking the time to share your thoughts, it's very much appreciated. PS: you have such a lovely family x

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Review from P P (Wife of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a day visitor and from day one has been made to feel special by the all the staff. Greeted at the door by name and after settling in the lounge, enjoys the day , he has lunch and refreshments.
The home has activities most days and he especially enjoys the singers that come in.
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has no problem if i need to change the day or need extra days.
It was not a easy decision to use day care but after the first visit , I have no trouble with him going and this gives me a worry free day and an opportunity to see friends and family that live fuller away.
We are also welcome to any of the activities/ entertainment on different days to his normal day.
In all a positive experience for both of us.

Reply from Samantha Oliver, Home Manager at Stroud House

Aww, thank you so much for this lovely review it truly means a lot to all of us! We absolutely adore your husband; he brightens our day every time he arrives at Stroud. And a huge thank you to you as well, for your constant support and those beautiful flower arrangements. Youre always welcome at Stroud no need for there to be an activity on.

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Review from A G (Granddaughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nanny is so well looked after and very happy here. The staff are so caring and friendly. I would recommend Stroud House to anyone.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for this lovely review. We love Nanny very much

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Review from A G (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with how happy Mum is here, then is always something going on, she loves the entertainment, particularly the singers. Thank you Stroud House for looking after her so well.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for leaving a review. Mum really has settled well and is one of the loveliest ladies. She really does enjoy the music and today being no exception. Hope you are well and look forward to seeing you soon. xx

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Review from Emma C (Daughter-in-law of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into Stroud House in January 2025 due to a decline in her dementia and I'm happy to say she's now in the right place. The staff are so kind, caring and patient. She has received lots of one-to-one care to help settle her in and I've never seen her happier.
She seems to be doing
something different every day, be it, dancing, crafts, and visits out and about which is amazing. The carers do an amazing job helping to navigate these vulnerable people through such a confusing time.

Reply from Samantha Oliver, Home Manager at Stroud House

This makes me very happy. She has settled in well, whilst she may say not. Positivity and reassurance are the way forward. Hope to meet you soon.

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Review from Simon K (Son of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into care in early January after a stay in hospital. The transition Stroud House performed was nothing short of a miracle! Mum suffers very badly with anxiety issues so it was a real worry as to how this would pan out. In a very short space of time, she seems to be settling in her "new home".
The staff are, attentive, professional and accommodating, to both the residents, and the families, my mind has been put at rest that Mum is safe and well cared for. Sam, the manager has gone out of her way to reassure both myself and Mum.
Another positive of Stroud House is the amount of activities for the residents, never a dull moment with everything from Burns night bagpipes to country walks.
Stroud House has made a difficult family time, a lot more Human. Thank you.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for taking the time to send a reply. It means a lot. Mum has the most amazing, addictive personality and it is a joy to have her at Stroud House. I will pass on the review to the staff as it does give them such a boost. Eventually Mum will finish knitting my leg warmers. She has started them about 30 times now lol.

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Review from Michael C (Friend of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited a very old friend who had only quite recently started her life at Stroud House. It was the first time we had been there and we went to have lunch with her on her birthday. The staff were all very friendly and efficient and we had a good lunch at a table they had kindly set up for us in a
place where we could have a pleasant uninterrupted chat. There was a birthday banner and balloons. The place seemed spotlessly clean, with a happy atmosphere and plenty of staff. We were re-assured that our friend was being well looked after and with lots going on, enjoying a stimulating time.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for your kind words and we are so happy you enjoyed lunch. You are welcome anytime.

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Review from Caroline B (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During a really difficult time with the deterioration of my dear Mum and her dementia, Sam and the team have been so kind and caring in welcoming her into Stroud House. We were so blessed to find such a lovely place for Mum and everyone has been so understanding and thoughtful. The staff are so respectful
and great with both Mum and all of us family.
We feel very grateful that she is now being cared for in by a lovely team.
The room is freshly painted and decorated, the home very clean and the food is prepared and cooked to a fabulous standard.
Activities that are done with the residents have been brilliant for Mum with singing and music daily.
Thank you for making this difficult transition so welcoming for both Mum and all of us.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for your kind words. We appreciate you taking the time to send a review. It is so rewarding to see Mum engage with others and see that beautiful smile evolve.

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Review from Rebecca B (Daughter of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved into Stroud House after my father died who was her main caregiver and the home has been exceptionally kind and caring, they have been very welcoming to both my mother and other family members visiting always offering tea or coffee, etc. The food is of a high standard.
If there
is a query or problem we can ask and it has been sorted out straight away.
My mother loves the activities with the activity coordinator, especially the dementia choir.
I would happily recommend Stroud House if you are looking for good quality, thoughtful care for a family member.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for your kind words. For the short time that Mum has been at Stroud House, she has settled in so well and really is the most beautiful person inside and out. Mum really does enjoy every activity and we have such lovely photos of her. We wish you a very Merry Christmas and a Happy New Year.

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Review from K A (Daughter of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stroud House was a warm, welcoming place from the very start when Mum moved there - and it quickly became her home in the true sense of the word. Mum loved the staff and she was so well looked after. Not only that, but the staff were very supportive of us as a family too. There are lots of activities
each week and lots of opportunities to socialise - so important for those with dementia. Mum was really loved by everyone at Stroud House right up until her death and we will be forever grateful for that.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for your kind words. It does not matter how many reviews we receive as a Home, each and every one we continue to fill myself and the team with immense pride and gratitude. To make a difference is truly the best feeling. Thank you again. We wish you and your family the most wonderful Christmas and New Year.

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Review from J D (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a further deterioration in her general health, our mum/gran moved to Stroud House, a smaller sister home to Down's House where daily life is at a quieter pace and more medical/nursing support is available. The staff were outstanding in their welcome and care, but sadly her health continued
to decline.
Our heartfelt thanks to all at Stroud House for all the love and excellent care given to our mum and gran over the last few months of her life. The care and attention she received at Stroud during the final weeks of her life was second to none and akin to that provided by a Hospice. The level of practical, medical, and emotional care she received was incredible and provided great comfort both to her and the family, enabling her to be "at home " when she died.
We will be eternally grateful for the support to us as a family which took a lot of the anguish and worry off our shoulders. The highest recommendation we can give. Thank you one and all.

Reply from Samantha Oliver, Home Manager at Stroud House

My goodness thank you so much. Sometimes a thank you doesn't seem to be enough to express the warmth we feel when receiving reviews like yours, but our 'Thank you' speaks volumes. Have the most amazing Christmas and sending you all love.

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Review from Sid F (Husband of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, my wife and I have always been treated with the utmost respect and kindness. Now that she is in the advanced stages of dementia, life has become considerably more stressful and difficult to comprehend as each day another problem rears its ugly head, but despite this, the staff are always
cheery and smiling in their approach and handling of the situation and deal with it very professionally. My wife, very obviously, enjoys her day care there and I hope in the future when needs must, she will become a resident.

Reply from Samantha Oliver, Home Manager at Stroud House

Oh, thank you so so much. We will always welcome you both and look forward to you attending our Christmas Party on Sunday. Of late we have received so many beautiful reviews and it really does give myself and the team a boost. Our ethos is to ensure we make new memories for you and your wife as dementia progresses. Thank you again.

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Review from Gary F (Son of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father went to Stroud House after a long hospital stay.
He was immediately welcomed by the team and made to feel like he was at home.
The team and care were very consistent and they got to know my father, his sense of humour, and his quirks.
They welcomed me and were always friendly and courteous
and it was never too much bother for me to visit him.
I enjoyed interacting with the team and they showed they had gotten to know my father very well.
I hugely appreciated that it was a small home and a small team dedicated to looking after my father.
When my father took a turn for the worse, they were very comforting to my brother and I and made sure my father was very comfortable in his last moments.
I could not recommend this care home enough.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you for your kind words and the review you completed; it is so important that families review our care home. This allows others who are considering our care home to see things from your experience. Dad was such a breath of fresh air with his sense of humour. From Stroud House, we wish you and your family a very Happy Christmas and Prosperous New Year.

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Review from Dena M (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wonderful dad received excellent care at Stroud House and he always spoke fondly of the staff as they were always very friendly and caring. When visiting I was also made to feel welcome. My one criticism is that his room was rather small and there wasn't any room for a wardrobe.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you so much for this review. We miss Dad a lot. You are right, the room was small but we are looking at how best we can make changes at Stroud House and the Directors are working closely with myself to ensure that any changes are positive ones and this will be something that is looked at. We wish you all a Happy Christmas and Prosperous New Year.

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Review from Yvonne M (Daughter-in-law of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has only been in Stroud House since July 24. The staff are just so wonderful and kind with empathy understanding and kindness. They look after her needs and keep her smiling.
The staff realise putting your loved ones into care is not an easy decision. Keep you informed of any medical
issues etc.
I would recommend Stroud House without a doubt.

Reply from Samantha Oliver, Home Manager at Stroud House

Thank you, thank you, thank you. We truly appreciate the time and effort you have taken to write this review. As you know, Mum and I are practically joined at the hip. We try our hardest to keep out of mischief, but what we do continue to do is smile as much as we can. Thank you again and hope to see you and your husband soon.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Stroud House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Stroud House is calculated as follows: ( (294 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 349 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stroud House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Stroud House

What types of Care is Stroud House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stroud House have?

There are 15 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Stroud House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stroud House to the centre of Petersfield?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stroud House to verify any information. View our terms and conditions. Stroud House has an Enhanced Service - more info.