Stroud House

Rothercombe Lane, Stroud, Petersfield GU32 3PQ
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9.8 56 Reviews
  • Stroud House, Petersfield
Stroud House: Nestling near the foot of the Downs is in the heart of the South Downs National Park. The small, homely Home, can care for just 25 people, fitting the sensitive needs and feelings of those living with dementia. Their aim is to provide a strong sense of community and the best tailored care on an individual basis.

To do this they focus on feelings and cherish each person’s unique life and character from the moment they join their family. They find that this deeper understanding allows them to stimulate mental health as well as looking after physical needs.

The home has been adapted to provide a safe secure environment for dementia. With most rooms on the ground floor, assisted baths, a wheelchair accessible shower room and a beautiful secure garden.

They provide fresh nutritious and tasty home cooking from professional chefs who know everyone and their specific dietary needs. Plus, outings, musical events, specialist diversional therapy, birthday parties, and personalised activities that are intrinsic to daily life.
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Care Provided by Stroud House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, ground floor)

These prices are only a guideline, please contact Stroud House to find out the exact price for your requirements.

Contact Stroud House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stroud House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Samantha Oliver (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (9)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visiting is anytime - although it is advisable to avoid lunch time between 11:30- 13:30.

Parking

  • Free car parking onsite

Stroud House Reviews (56)

9.8

Stroud House has a Review Score of 9.8 (9.831) out of 10, based on 37 reviews in the last 2 years.
Over all time Stroud House has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Stroud House
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Review from N A (Granddaughter of Resident) published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, clean home.
All the residents seemed happy.
My nan was very settled and relaxed.
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Review from J H (Son of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Stroud House is a very caring environment for my mother. She is well supported by caring staff and management. Lockdown has been very difficult for both clients, relatives and staff alike, Stroud House has always followed Government rules to the letter. I have no hesitation in recommending this establishment
to anyone who has a relative with dementia.
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Review from Sheila R (Sister of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care that our sister gets in Stroud House. Every carer seems to know our sister and what she has been up to and eaten each day. Very important as she doesn't eat very much. They seem to have underlying patience - not easy with my sister, who won't allow them to carry out simple
hygiene like showering.
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Review from Richard S (Son of Resident) published on 10 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough for the care they gave towards my mother in the 5 years she was a resident at Stroud House, always caring and compassionate, never had any doubt she was very happy there.
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Review from Tracy M (Granddaughter of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazing staff dedicated to the residents. Very well-loved and looked after. No complaints what so ever.
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Review from Sheila H (Daughter of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Stroud House treated my mother with great care, dignity and love. The care exceeded our expectations. We were kept informed by the staff at all times. We had peace of mind that my mother was in good hands.
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Review from R H (Niece of Resident) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As visitors, we always received a friendly welcome and staff were always willing to discuss any aspects of the care of our relative. The home was good at keeping us informed of any changes in health or care needs. We sometimes made unannounced visits and always found the home clean and well maintained.
Our relative's room was always found clean and tidy, and her belongings were treated with respect.
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Review from V P (Daughter of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother received very good care throughout her time at Stroud House. In particular, she was cared for with sensitivity and attention during her end of life. The care staff are exemplary, work as a team and support each other. Residents are clean and well looked after, laundry is done regularly and
items rarely go missing. The care is second to none. The facilities and ambience could be better.
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Review from J J (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been living at Stroud House for nine and a half years. She has received the best care anyone could wish for. My mum isn't always the easiest of people living with dementia but the staff are really good with her, always meeting my mums needs.
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Review from M C (Wife of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst Stroud House was scruffy, the level of care given to my late husband's short stay was second to none. The staff gave my husband a level of care over and above the line of duty, and on many occasions, the manager and her staff stayed on well after their shifts had finished. The staff were also
very courteous to myself, my husbands family and friends.
Reply from Paul Rogers, Managing Director at Stroud House
Dear Mrs C, thank you for your review and recognition of the amazing work that our staff do, I know that they appreciate this. I am sorry that the home was not in the best condition. This is mainly…read more
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Review from L B (Granddaughter of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New care home manager in post wanted to do a care review with my grandmothers next of kin. We discussed her care in general, and recent hospital admissions and any other info or concerns we had. She was excellent in addressing any queries or concerns we had and proactive in implementing any suggested
care practices. Since new care home manager arrived my grandma (with advanced Alzheimer's) is far less confused, more alert and engaging. She was underweight, but with review of her nutritional care and implementations of food changes, she has gained 15% of her body weight and eating better. The staff all clearly care for her and us is so appreciated.
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Review from A K (Husband of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first review.
On all my visits to see my wife who is a resident. On my visits I have been welcomed with courtesy and kindness.
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Review from Paul S (Son of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is in a quiet safe location, security is good and the gardens for residents are lovely. The staff are friendly, helpful, professional, and the food is very good. The care provided for my father has been excellent and the staff have a genuine interest in his well-being. Many thanks to the team.
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Review from Suzanne D (Daughter of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted to Stroud House after weeks in hospital, on the orders of Social Services, and I wanted her back home with us as we had cared for her for 13 years. I found the experience very distressing but the staff at Stroud were so wonderfully caring and supportive of both Mum and myself. I have
now come to terms with Mum being in care, due to the wonderful level of care and support she receives. I am so pleased that we chose Stroud. The location is lovely too.
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Review from Alan B (Husband of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In view of the fact that my wife has lost her sight, it is encouraging to see her joining in with various activities eg., entertainment, quizzes and games etc.
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Review from Caroline I (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are considering a care home for a relative, the professional advice is to research a few. We visited Stroud, then looked no further because the genuine care was so impressive. Residents are offered a range of activities to engage, stimulate and exercise. Outings include the seaside, the Heath
(local beauty spot), the pub opposite. Relatives are kept well informed. Daily routine accommodates residents preferences eg., bedtime. Everyone employed is exemplary - a fantastic team. Any concerns are addressed immediately and practically. I visited twice a week and believe the quality of Mum's life is enhanced by being at Stroud House.
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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Stroud House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.831 for Stroud House is calculated as follows: ( (368 Excellents x 5) + (55 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 432 Ratings = 4.831
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stroud House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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