
Care given is with respect and compassion and residents are all treated kindly and with loveToby L(Son of Resident/Service User)

my parents and very grateful for the excellent care, kindness and understanding shown to them.S R(Son of Resident/Service User)

I have nothing but praise for the management and staff who seem to really carePaul C(Son of Resident/Service User)

Care given is with respect and compassion and residents are all treated kindly and with loveToby L(Son of Resident/Service User)

my parents and very grateful for the excellent care, kindness and understanding shown to them.S R(Son of Resident/Service User)

I have nothing but praise for the management and staff who seem to really carePaul C(Son of Resident/Service User)

Stroud House: Nestling near the foot of the Downs is in the heart of the South Downs National Park. The small, homely Home, can care for just 25 people, fitting the sensitive needs and feelings of those living with dementia. Their aim is to provide a strong sense of community and the best tailored care on an individual basis.
To do this they focus on feelings and cherish each person’s...
Care Provided by Stroud House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, ground floor)
The price(s) shown are provided by the care home. Contact Stroud House for full pricing details and T&Cs.
Contact Stroud House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Western Healthcare Ltd
- Private Owned
Person in charge
- Rose Hollis (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1995
- Number of floors: 2
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (9)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visiting is anytime - although it is advisable to avoid lunch time between 11:30- 13:30.
Parking
- Free car parking onsite
Stroud House Reviews (60)
Stroud House has a Review Score of 9.8 (9.834) out of 10, based on 40 reviews in the last 2 years.
Over all time Stroud House has 60 reviews.
Superb entertainment
Very good one to one
Clean and tidy home
Always offered refreshments and the cakes are delicious
Garden is good and good outside space
Can access morning or afternoon
Thank you so much for your wonderful feedback!We're so pleased to hear that you've had such a positive experience with us. It's fantastic to know that our team, the entertainment, and the one-to-one support have all stood out to you. We truly believe that person centred care, a clean and welcoming...
Nanny is so well looked after and very happy here. The staff are so caring and friendly. I would recommend Stroud House to anyone.
Thank you so much for this lovely review. We love Nanny very much
We are so pleased with how happy Mum is here, then is always something going on, she loves the entertainment, particularly the singers. Thank you Stroud House for looking after her so well.
Thank you for leaving a review. Mum really has settled well and is one of the loveliest ladies. She really does enjoy the music and today being no exception. Hope you are well and look forward to seeing you soon. xx
She seems to be doing something different every day, be it, dancing, crafts, and visits out and about which is amazing. The carers do an amazing job helping to navigate these vulnerable people through such a confusing time.
This makes me very happy. She has settled in well, whilst she may say not. Positivity and reassurance are the way forward. Hope to meet you soon.
Another positive of Stroud House is the amount of activities for the residents, never a dull moment with everything from Burns night bagpipes to country walks.
Stroud House has made a difficult family time, a lot more Human. Thank you.
Thank you for taking the time to send a reply. It means a lot. Mum has the most amazing, addictive personality and it is a joy to have her at Stroud House. I will pass on the review to the staff as it does give them such a boost. Eventually Mum will finish knitting my leg warmers. She has started them about 30 times now lol.
We visited a very old friend who had only quite recently started her life at Stroud House. It was the first time we had been there and we went to have lunch with her on her birthday. The staff were all very friendly and efficient and we had a good lunch at a table they had kindly set up for us in a place where we could have a pleasant uninterrupted chat. There was a birthday banner and balloons. The place seemed spotlessly clean, with a happy atmosphere and plenty of staff. We were re-assured that our friend was being well looked after and with lots going on, enjoying a stimulating time.
Thank you for your kind words and we are so happy you enjoyed lunch. You are welcome anytime.
If there is a query or problem we can ask and it has been sorted out straight away.
My mother loves the activities with the activity coordinator, especially the dementia choir.
I would happily recommend Stroud House if you are looking for good quality, thoughtful care for a family member.
Thank you for your kind words. For the short time that Mum has been at Stroud House, she has settled in so well and really is the most beautiful person inside and out. Mum really does enjoy every activity and we have such lovely photos of her. We wish you a very Merry Christmas and a Happy New Year.
Stroud House was a warm, welcoming place from the very start when Mum moved there - and it quickly became her home in the true sense of the word. Mum loved the staff and she was so well looked after. Not only that, but the staff were very supportive of us as a family too. There are lots of activities each week and lots of opportunities to socialise - so important for those with dementia. Mum was really loved by everyone at Stroud House right up until her death and we will be forever grateful for that.
Thank you so much for your kind words. It does not matter how many reviews we receive as a Home, each and every one we continue to fill myself and the team with immense pride and gratitude. To make a difference is truly the best feeling. Thank you again. We wish you and your family the most wonderful Christmas and New Year.
Our heartfelt thanks to all at Stroud House for all the love and excellent care given to our mum and gran over the last few months of her life. The care and attention she received at Stroud during the final weeks of her life was second to none and akin to that provided by a Hospice. The level of practical, medical, and emotional care she received was incredible and provided great comfort both to her and the family, enabling her to be "at home " when she died.
We will be eternally grateful for the support to us as a family which took a lot of the anguish and worry off our shoulders. The highest recommendation we can give. Thank you one and all.
My goodness thank you so much. Sometimes a thank you doesn't seem to be enough to express the warmth we feel when receiving reviews like yours, but our 'Thank you' speaks volumes. Have the most amazing Christmas and sending you all love.
He was immediately welcomed by the team and made to feel like he was at home.
The team and care were very consistent and they got to know my father, his sense of humour, and his quirks.
They welcomed me and were always friendly and courteous and it was never too much bother for me to visit him.
I enjoyed interacting with the team and they showed they had gotten to know my father very well.
I hugely appreciated that it was a small home and a small team dedicated to looking after my father.
When my father took a turn for the worse, they were very comforting to my brother and I and made sure my father was very comfortable in his last moments.
I could not recommend this care home enough.
Thank you for your kind words and the review you completed; it is so important that families review our care home. This allows others who are considering our care home to see things from your experience. Dad was such a breath of fresh air with his sense of humour. From Stroud House, we wish you and your family a very Happy Christmas and Prosperous New Year.
My wonderful dad received excellent care at Stroud House and he always spoke fondly of the staff as they were always very friendly and caring. When visiting I was also made to feel welcome. My one criticism is that his room was rather small and there wasn't any room for a wardrobe.
Thank you so much for this review. We miss Dad a lot. You are right, the room was small but we are looking at how best we can make changes at Stroud House and the Directors are working closely with myself to ensure that any changes are positive ones and this will be something that is looked at. We wish you all a Happy Christmas and Prosperous New Year.
The staff realise putting your loved ones into care is not an easy decision. Keep you informed of any medical issues etc.
I would recommend Stroud House without a doubt.
Thank you, thank you, thank you. We truly appreciate the time and effort you have taken to write this review. As you know, Mum and I are practically joined at the hip. We try our hardest to keep out of mischief, but what we do continue to do is smile as much as we can. Thank you again and hope to see you and your husband soon.
My mum has only recently joined Stroud House, but somehow, in such a short time, they've been able to resurrect some of my mum's old joyful self, which I thought had been lost to Alzheimer's. She is engaging with the community spirit at Stroud House, is already more sociable, and is clearly having moments of joy. The care team has been outstanding at helping my mum settle in, showing great skill in encouraging her to be receptive to personal care and new routines. They are focused on what will improve her well-being and have shown genuine care, friendship, and love. I have honestly been very impressed and so grateful to the team.
Thank you for your review. What a wonderful lady your Mum is. She is up for all kinds of fun and encourages other residents to participate in activities too. It is always a difficult and soul-searching decision when looking for a placement for a loved one and we are so grateful that you chose...
My wife was a resident of Stroud House for over two and a half years until her death in October 2024. She was looked after with the utmost care and kindness by the lovely staff, and I was very well supported throughout her illness. Their care and support made a very difficult situation bearable. The home has really Happy family atmosphere for residents and staff. I am most grateful to the management and staff and highly recommend the home.
Thank you for your wonderful review! We're delighted to know that you felt this way and thank you for taking the time to share this information. Our team works hard to meet expectations such as your review and it's great to hear that we succeeded. On a personal note, we miss you, please pop by anytime, and hope you are able to attend our Christmas party. Thank you again and god bless.
My mum has been living at Stroud house for a couple of years now. At first, she was very high maintenance for the staff as she was angry and upset and caused distress but they handled her so well. Always caring for her and comforting her even though she may have been angry with them. After a few months, Mum settled, I have always found the staff amazing, they are all so friendly and caring to all residents and visitors. We always feel welcome whenever we visit and offer refreshments. The staff always seem happy as well as the residents, the home itself needs a little updating but I have always thought that care is the most important thing. The chef and catering team do an outstanding job and I have always been impressed with the standard of food and choice of foods. I would definitely recommend Stroud House to others.
We are so, so grateful you took the time to share your thoughts. We always welcome feedback. Mum is an amazing woman, one full of the most enchanting personality. She can often be found laughing at my silly little dance or singing along with musical entertainment. She is loved. I agree, that care...
We were very happy to have had our dad stay with South Downs. They were incredibly kind and provided a level of personal care and affection, going well above and beyond what was expected. Unfortunately, Dad is no longer with us, but South Downs made sure his last months were as comfortable and fun as could be expected.
Thank you so much for taking the time to leave this review. Dad was an immense character who brought a smile to us all. He is sadly missed. We hope you are well and wish you and your family a very Happy Christmas and a prosperous New Year.
Mum has been a resident at Stroud for a few years now and when I visit she always seems comfortable and happy. My elderly father visits Mum regularly and is always happy with how Mum is. The staff always inform me of any concerns they have about Mum.
Thank you for your kind words. We really appreciate receiving them. We try our very best to ensure Mum and Dad, (when he visits) are happy. They have both recently really enjoyed our activities which is so lovely to see. Lots of laughing from them both.
Care given is with respect and compassion and residents are all treated kindly and with love. Residents have advanced dementia and there is understanding of how to communicate and manage residents who may be difficult at times.
Thank you for taking the time to submit a review, it means a lot to me and the care team at Stroud House. We love all the residents living at Stroud and really hope our residents and families can see we really do try to make a difference.
The staff and management were also always friendly, kind and helpful to me and it was very apparent that they had a very good relationship with my parents.
They also often went 'above and beyond', particularly when my mother broke her hip and was not recovering well in the hospital. They agreed to take her back to Stroud House and had her back to her old self very quickly and even up on her feet again within a couple of days.
It is a very difficult decision to choose a care home but I'm pleased we chose Stroud House for my parents and very grateful for the excellent care, kindness and understanding shown to them.
Thank you for such a heartwarming review, it means a lot to me and the team at Stroud House. It was a pleasure to look after both of them. If you are ever in the area, please do pop in for a coffee.
My mum has been a resident for four years. I have nothing but praise for the management and staff who seem to really care for my mum and carefully consider her needs. I would not place her anywhere else. After a spell in hospital during which my mum deteriorated, they looked after her really well and brought her back to good health. The rooms are a little shabby, but the care provided is excellent. Considering that most residents have dementia I am impressed that no matter when I visit, all the residents seem happy and clean.
Thank you for your review, Paul. We are delighted you are happy with the care your mum is receiving at Stroud House. Refurbishment at Stroud is underway, we are confident you will like the results and we welcome any feedback on your next visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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