Care given is with respect and compassion and residents are all treated kindly and with love
Toby L (Son of Resident)
my parents and very grateful for the excellent care, kindness and understanding shown to them.
S R (Son of Resident)
I have nothing but praise for the management and staff who seem to really care
Paul C (Son of Resident)
Fees are dependant on the level of need and the location and facilities in of the room. (ensuite, ground floor)
These prices are only a guideline, please contact Stroud House to find out the exact price for your requirements.
Visiting is anytime - although it is advisable to avoid lunch time between 11:30- 13:30.
Free car parking onsite
Stroud House has a Review Score of 9.8 (9.819) out of 10, based on 30 reviews in the last 2 years. Over all time Stroud House has 49 reviews.
Review from T J (Daughter of Resident) published on 13 December 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you for your review. What a wonderful lady your Mum is. She is up for all kinds of fun and encourages other residents to participate in activities too. It is always a difficult and soul-searching decision when looking for a placement for a loved one and we are so grateful that you chose Stroud House. We will continue to encourage and support Mum and hope that you both make some lovely precious new memories.
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Review from John R (Husband of Resident) published on 3 December 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you for your wonderful review! We're delighted to know that you felt this way and thank you for taking the time to share this information. Our team works hard to meet expectations such as your review and it's great to hear that we succeeded. On a personal note, we miss you, please pop by anytime, and hope you are able to attend our Christmas party. Thank you again and god bless.
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Review from Fay H (Daughter of Resident) published on 3 December 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
We are so, so grateful you took the time to share your thoughts. We always welcome feedback. Mum is an amazing woman, one full of the most enchanting personality. She can often be found laughing at my silly little dance or singing along with musical entertainment. She is loved. I agree, that care is the most important factor over how the home looks, but we are excited to be soon having a high standard of care in a high-standard home. You know how excited I was to show you the tiles in the bathroom...lol. You and your family are always welcome for cake or even to join Mum at lunch. Looking forward to seeing you soon and thank you once again.
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Review from R M (Sister of Resident) published on 26 November 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Wow, thank you so much for your extremely kind words. We have all had a journey, haven't we? But just look at how far we have all come and where we are now! Your brother is a delight and so lucky to have you on his side. Much love.
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Review from T F (Son of Resident) published on 18 November 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you so much for taking the time to leave this review. Dad was an immense character who brought a smile to us all. He is sadly missed. We hope you are well and wish you and your family a very Happy Christmas and a prosperous New Year.
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Review from A M (Daughter of Resident) published on 7 November 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you for your kind words. We really appreciate receiving them. We try our very best to ensure Mum and Dad, (when he visits) are happy. They have both recently really enjoyed our activities which is so lovely to see. Lots of laughing from them both.
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Review from Toby L (Son of Resident) published on 6 November 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you for taking the time to submit a review, it means a lot to me and the care team at Stroud House. We love all the residents living at Stroud and really hope our residents and families can see we really do try to make a difference.
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Review from S R (Son of Resident) published on 22 October 2024
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Reply from Samantha Oliver, Home Manager at Stroud House
Thank you for such a heartwarming review, it means a lot to me and the team at Stroud House. It was a pleasure to look after both of them. If you are ever in the area, please do pop in for a coffee.
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Review from Paul C (Son of Resident) published on 7 October 2024
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Reply from Latasha Jarrett, General Manager at Stroud House
Thank you for your review, Paul. We are delighted you are happy with the care your mum is receiving at Stroud House. Refurbishment at Stroud is underway, we are confident you will like the results and we welcome any feedback on your next visit.
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Review from Steven C (Son of Resident) published on 30 April 2024
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Review from Lyn H (Wife of Resident) published on 14 August 2023
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Reply from Paul Rogers, Proprietor at Stroud House
Thank you for your review, our staff pride themselves on the personalised care they provide and it is always nice to have this recognised.
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Review from Alison M (Daughter of Resident) published on 28 June 2023
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Reply from Paul Rogers, Proprietor at Stroud House
Dear Alison, thank you for your kind review. I know the team at Stroud House really appreciates it when the great care and support they provide is recognised.
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Review from Alex H (Daughter of Resident) published on 25 May 2022
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Review from N A (Granddaughter of Resident) published on 24 September 2021
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Review from J H (Son of Resident) published on 20 July 2021
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Review from Sheila R (Sister of Resident) published on 16 July 2021
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Review from Richard S (Son of Resident) published on 10 June 2021
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Review from Tracy M (Granddaughter of Resident) published on 18 December 2020
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Review from Sheila H (Daughter of Resident) published on 18 December 2020
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Review from R H (Niece of Resident) published on 7 July 2020
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The Review Score of 9.8 (9.819) out of 10 for Stroud House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.819 for Stroud House is calculated as follows: ( (294 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 349 Ratings = 4.819
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stroud House is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2023
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