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Care Homes Owned by Extrafriend Ltd

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Extrafriend Ltd
Extrafriend Ltd operates Glendale Lodge care home in Deal and The Willows care home in Bury St Edmonds.

Compassionate, trained staff support people with care needs with dignity and respect.

There are a variety of activities for residents to enjoy.

Healthy meals are prepared at the care homes.

Extrafriend Ltd Locations (2)

 
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2 Care Homes owned by Extrafriend Ltd
The Willows

Corders Farm, Bury Road, Lawshall, Bury St Edmunds IP29 4PJ 

9.6 6 reviews
"I really enjoy living at The Willows. The staff are excellent and most helpful, and enjoy a joke! The food is excellent too - with all the…"   Read all 6 reviews
Location Type Care Home

The Willows Residential Home is situated in the picturesque village of Lawshall, nestled between Sudbury and Bury St Edmunds in the lush Suffolk countryside. Once the site of Corders Farm, it has been transformed into a welcoming haven for up to twenty-four… Read more about The Willows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 25 Rooms from £1,370 / week
Glendale Lodge

Glen Road, Kingsdown, Deal CT14 8BS 

8.9 4 reviews
"The manager and staff have once again organised their wonderful Annual Garden Party for residents, family and friends. The food and drinks…"   Read all 4 reviews
Location Type Care Home

Glendale Lodge is a tranquil, bungalow-style care home in the charming village of Kingsdown, surrounded by picturesque farmland. With its peaceful setting just a stone’s throw from the historic fishing town of Deal, Glendale Lodge accommodates thirty-one… Read more about Glendale Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 32 Rooms from £1,315 / week

Extrafriend Ltd Reviews (10)

9.2
Extrafriend Ltd has a Group Review Score of 9.2 (9.237) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Extrafriend Ltd must have a Review Score.

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Review of

Glendale Lodge

from S E (Daughter of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have once again organised their wonderful Annual Garden Party for residents, family and friends. The food and drinks were generous, the BBQ excellent, as were the singers who entertained us throughout the afternoon. Tributes were paid to past and current members of staff, allowing
us to show our appreciation for everything they do for our loved ones. Staff continued their attentive care, making sure that residents were well fed, hydrated, had sun hats and sun cream, making the most of the window of sunshine, on a day when the weather forecast was for rain. It was great to see residents singing along to well known numbers, with staff and guests dancing too. A great family celebration which epitomises the ethos of Glendale Lodge. All hands to the deck returning residents, furniture and food indoors as storm clouds gathered. A fantastic event!

Reply from Carole McNamara, Registered Manager at Glendale Lodge

Thank you for taking the time to give us such a positive review.The ethos at Glendale Lodge remains the same, its a home for all who live visit and work here.

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Review of

Glendale Lodge

from Dawn F (Daughter of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Another amazing summer social event for our families, I honestly can't say enough wonderful things about the staff and the home overall. My mum is so loved and well cared for. Her room is spotless, her clothes well looked after, and everything she could possibly want is provided. The programme of events
put on by the activities coordinator is varied and stimulating. Registered Manager and her team are faultless. Thank you, all of you.

Reply from Carole McNamara, Registered Manager at Glendale Lodge

Thank you for your kind comments, we really appreciate the time you have taken to give us a review

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Review of

Glendale Lodge

from S B (Granddaughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has been in Glendale or (GD) as our family refer to it since April 2024. All I can say is that life at GD is absolutely amazing, the staff are superb, every little detail is thought of to make life comfortable for residents. As a family it was a big decision to support Nan with her move however,
from day one it has been excellent. The staff are all approachable and fun, they are always happy to discuss any suggestions and implement them without delay. As a family we always feel welcome, it feels like we are going to 'Nans House' with tea and biscuits always available and staff and residents to chat with. The atmosphere there is always upbeat, you can hear people laughing which Nan finds really comforting. Nan is always saying how good to food is! I can vouch for this as family members can book in for lunch (for a minimal fee) and enjoy lunch together! The activities and entertainment are fun, bingo, board games, arts and crafts to name a few. Well done team GD"

Reply from Bhavin Morjaria, Managing Director at Glendale Lodge

Thank you for taking the time to write such a lovely review. It means so much to know it feels like Nan's house. We love that she's so happy here and part of our Glendale family.

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Review of

Glendale Lodge

from N M (Friend of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not enough superlatives to describe what a WONDERFUL place Glendale Lodge is. As soon as you cross the threshold, you are immediately struck by the uplifting, happy atmosphere. You can tell how much the lovely staff genuinely care, for both residents and their visitors alike and nothing
is too much trouble. The whole place is absolutely spotless and the food that is prepared for residents is home cooked to perfection and always looks very appetising. It is SO reassuring to know that your loved ones are in such kind, safe and capable hands and I am so grateful for the TLC the staff there bestow, they are all ABSOLUTE angels and Glendale Lodge are very lucky to have them in their employ

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Review of

The Willows

from J M (Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy living at The Willows. The staff are excellent and most helpful, and enjoy a joke! The food is excellent too - with all the right ingredients and plenty of it. I couldn't be more contented. Many thanks!

Reply from Teresa Strudwick, Registered Manager at The Willows

Thank you so much for your kind words, it is a pleasure having you here with us and we all enjoy your jokes.

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Review of

The Willows

from T C (Stepdaughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed many care homes, but on finding the Willows I realised instantly that it would be perfect to fit the needs of my stepmum. The occupancy is small being only 24, making it very personal to each resident. The warmth from all the staff was clear to see. Nothing is ever too much when help is required.
Activities take place every day, residents are encouraged to join in which they happily do. Birthdays and special occasions are also celebrated.

Reply from Teresa Strudwick, Registered Manager at The Willows

Thank you so much for your kind words and recognising the care and dedication from the team.

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Review of

The Willows

from Emily B (Daughter of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows Residential Home offers a friendly, welcoming and safe home for residents. Moving into a care home is an incredibly difficult life change for anyone and The Willows staff tries and make the transition period as smooth as possible for residents, encouraging a home-from-home environment where
individuality and independence are encouraged and celebrated.
The staff at The Willows are what makes the home as they are so friendly, approachable and incredibly genuinely caring people. My mum often comments that she feels lucky to have such lovely staff around her which makes her feel safe and cared for. A range of age-appropriate activities are offered such as chairobics, flower arranging and arts and crafts should residents choose to participate. The home itself is very welcoming and the garden is kept beautifully. We can't recommend The Willows highly enough for anyone looking for a cosy, welcoming, friendly and safe environment for their loved one.

Reply from Teresa Strudwick, Registered Manager at The Willows

Thankyou so much for your kind words and recommendation. It really does mean a lot to us all at The Willows.

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Review of

The Willows

from Susan M (Daughter of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the Willows for 3 years and has received excellent care throughout her time there. It's been challenging as her dementia is advanced, but she has settled nicely and relates well to the genuinely kind and caring staff.
She has a comfortable room with views of the gardens. The
food is good, she eats well and has maintained a good weight despite her illness. She is also kept stimulated by the activities provided. Relatives are welcome to join in regularly with special social events.

Reply from Teresa Strudwick, Registered Manager at The Willows

Your kind words mean so much and are really appreciated by all of us. Thank you.

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Review of

The Willows

from Alison B (Daughter of Resident) published on 2 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Willows for three years and she has had her care needs looked after in such a professional and caring way. As she has dementia the transition was confusing for her at first but she has settled in so well that she is happier and more content than when she was living at home. The atmosphere
is always friendly and welcoming. The staff are so helpful and patient and the home and gardens are kept immaculately. It's highly recommended.

Reply from Bhavin Morjaria, Managing Director at The Willows

Thank you for your kind words. We're thrilled to hear your mum is happier and content at The Willows. Our team takes pride in providing compassionate care, and it's wonderful to know our efforts have made a positive impact. Your appreciation of our friendly atmosphere and dedicated staff means a lot. Thank you for recommending us.

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Review of

The Willows

from Natalie B (Granddaughter of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff work hard to ensure that my grandmother's individual needs are met with a personalised approach. They are approachable and responsive and encourage her to participate in the activities offered. They ensure safe, high-quality care is provided and communicate with me as the family member. We recently
enjoyed the summer BBQ! Thanks all.

Reply from Teresa Strudwick, Registered Manager at The Willows

Thank you for your feedback; it is very much appreciated. We are all looking forward to our next event later in the summer.

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Awards / Recognitions (0)

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Frequently Asked Questions about Extrafriend Ltd

Costs for care homes owned by Extrafriend Ltd

Average costs per week for care homes owned by Extrafriend Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Extrafriend Ltd, based on 2 out of 2 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,343
Residential Dementia Care £1,343
All Care Types £1,343
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Extrafriend Ltd own?

Extrafriend Ltd own 2 Care Homes.

Which Extrafriend Ltd Care Homes have the highest review score?

The Willows & Glendale Lodge have the highest review score.
Extrafriend Ltd in Kent Extrafriend Ltd in Suffolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Extrafriend Ltd to verify any information. View our terms and conditions. Extrafriend Ltd has an Enhanced Service – more info.