Care Homes Owned by Marshview in East Sussex

I cannot recommend The Maples enough. The staff are fantastic. They looked after my Nan so well at the end of her life, I will forever be thankful for their compassion, kindness and patience throughout her stay.

They are very communicative, involve the outside services and encourage the residents into better health, with their utmost care and communicative skills. Always communicating with the outside services and with relatives. That includes the whole team, with both management and the carers.

Needs a good wash, brush-up.

The Maples building does not look 'top-notch', but the welcome they gave us and the homely feeling was. I needn't have worried about leaving Mum; she had a great time. When I picked Mum up, she looked as if she had been on holiday and had even put on some weight. Mum was sad to leave and has not stopped enthusing about The Maples since. She told me the staff looked after her extremely well, and they were kind and affectionate towards her. She said nothing was too much trouble for them. She enjoyed the food and loved the daily entertainment, especially the music man. She even said she would like to go back for another holiday! Whilst I was away, my daughter visited a few times and was always made welcome. She informed me that Mum looked clean and smart each time she visited and witnessed her enjoying her food. I would therefore like to thank the staff from the bottom of my heart. I cannot recommend this home enough.

My first experience with the Maples home was back in 2018 when we placed my aunt there who spent 3 years with excellent care and I know she was happy there until she passed away. Shortly after it became necessary that my mother required constant care, she is still there today (Nov 2023) and I know that she is happy in her surroundings. In all that time neither my sister nor I have had any complaints about the home and have had no regrets in choosing The Maples.

The staff have been excellent from the management down and it really does have a friendly and family feel at all times. I can only add - Thank you.

My dad always appears to be happy. All the staff are pleasant and helpful.

I visited my father regularly, a couple of times a week. I feel the staff genuinely care about the people they care for and work with. Always kept informed of any illnesses, or hospital visits.

My father is very well taken care of. He loves the food and always looks clean and healthy.

The staff are always very friendly, and on arrival offered a hot drink on each visit. Dad is always clean and well-presented. Although the home is in need of modernisation it is very clean and homely. In general, dad is very happy and the staff and management are happy to answer any concerns. I am very happy with my dad's care at The Maples.

Home from home feel. Outstanding staff who look after residents as if part of their family. Nothing too much trouble. Always accommodating and go above and beyond. Can't fault the staff. Rooms and home are dated but overlooked by brilliant care. Thank you.

I cannot thank all the staff at The Maples enough. They always go above and beyond for both their residents and their families. We would never think twice about recommending them to friends.

The care being provided to my grandad has been great. It has really quelled some of my mum's worries about my grandad's health, following the support being provided by staff. He regularly states he has enjoyed his meals.

My dad was sent to The Maples for a month's respite. In a matter of days, he went from being a resident to being treated like a family member. The care is impeccable, with every staff member going above and beyond. I can't praise the staff, under the guidance of the manager, enough. The stress of looking after my dad has been lifted.

My 95-year-old mother-in-law came for respite care after a month in hospital left her weak and unable to contemplate independent living. After a month of tender loving care and good food, she was much more mobile and most importantly, had her confidence restored to be able to go home and (with some support) return to her old life. The staff were wonderful although they needed a few more personnel to enable them to respond to everyone in a timely manner and I would have no hesitation in using The Maples again if Mum needed a break.

My wife died in the home in September 2021. The manager and staff were excellent owing to my wife's condition. They all did their jobs in looking after my lovely wife. I miss her so much. I know how hard the staff and manager worked.

All staff are extremely kind and caring. They always do their best to make my aunt feel at home, catering for all her needs.

The Maples is a lovely care home operated by very friendly and caring staff. My mother-in-law has now been a resident for the past 8 months, and after an initial period of being unsettled, as expected with Dementia, she has settled in well and seems very happy, I can't fault the staff, who are extremely helpful and nothing is too much trouble. The lovely manager and his deputy, especially. I would happily recommend this home to care for your loved ones.

Firstly, I would like to say a big thank you to the manager and all the staff at The Maples for the care shown to my mother during her stay. Staff were always caring, and nothing to much bother, and whenever we called, we were always greeted with a smiling face.

I really could not have been happier knowing that my mum was in a safe place and genuinely cared for.

Great home, great staff and lovely home comforts. Keep up the good work.

We would like to thank everyone there who always treated her with love, care and dignity and made her last year's such happy ones and were relieved we made the right choice when choosing this home - I would recommend it wholeheartedly to anyone looking for a home from home for their family member.

My father sadly passed away on 21.1.21; he was happy. Good food too.