Care Home Owned by Sovereign Care Ltd in Kent

a window, they kept him safe, well cared for, and never alone. Knowing he was in such good hands gave me so much comfort.

My dad embraced life there, even with his mischievous streak! He took part in so many activities, was always up dancing whenever the singers came in, and absolutely loved helping out in the gardens and feeding the birds. He was very happy and engaged felt like he was given a second chance at life.

The care, compassion, and dedication shown by every single member of staff over those six years was truly amazing. The people who work here are some of the most wonderful individuals. I honestly can't thank them enough for everything they did for my dad.

chip night, which mum loves. She loves it when the singer comes too. Mum has made friends here too!

with our family too. Icant thank you enough

to leave, ensuring a safe atmosphere. With ample staff, no resident is ever left waiting for assistance. The rooms are spacious, well-maintained, and kept impeccably clean. The lovely secure garden provides a perfect space for residents to enjoy the sunshine.
The dining experience is outstanding, with a wonderful selection of meals for breakfast, lunch, and dinner. I visit her daily and find nothing to fault. Live entertainment, including dancing and singing, takes place at least once a month, bringing joy to all residents. Overall, I couldn't wish for a better place for her. Thank you to the entire team for their remarkable dedication and care!

all the staff is second to none to both us and my mum. I cannot thank the home enough for helping us over what has been a very emotional time. The decision for mum to go into care has been very difficult but her wellbeing and safety are & always will be our highest priority
I have complete confidence that my mum is receiving the best care possible & cannot thank everyone enough.
You are all superstars in my eyes.

rings, dentures, bras knickers so much always went missing, when reported all I got was it is a dementia home things do go missing. There is no care from the current manager. One of the last visits to see mum last year, she was in her room naked and shivering also in attendance with my daughters to see. We knew mum was ill at the time, we kept repeated asking to test mums urine, when I did it it tested positive for everything. It took ten days after to get mum the correct medication but in that time mum had an unwitnessed fall in the communal area to which she broke her wrist, mum never returned this caused mums deterioration which lead to her death. Would not recommend.

his wife and family was amazing, always provided us with drinks, at the end of my father-in-law's last few days my partner and sister stayed with their dad and were treated the best by all staff. A big thank you to all.

her life and our family is so grateful for the gentle and patient care of the staff.

with a smile. The music and dancing at the recent Jubilee party were a delight, to see residents enjoying the experience will be a lovely memory that I and my son will treasure.
Thank you

given daily updates. Informed of all changes in her care from the home and any outside agencies. This has been very reassuring. I would most certainly recommend Ampersand to anyone who needs 24-hour care. Once again a huge thank you.

the completion of their paperwork is far beyond what I’ve had to deal with previously and that nothing is too much.

would recommend Ampersand to anyone looking for a caring environment for a loved one.