Care Homes Owned by Sovereign Care Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sovereign Care Ltd
Sovereign Care Ltd own three charming residential facilities that are dedicated to person-centred care. Two of the homes are located in Hailsham and the other in Rochester, all of which welcome a wide range of older people's care needs and specialise in dementia care. Care plans are regularly updated and the team are trained to meet standards recognised by fellow healthcare professionals and regulators.

Sovereign Care Ltd Locations (3)

3 Care Homes owned by Sovereign Care Ltd
Filsham Lodge

137-141 South Road, Hailsham BN27 3NN 

9.4 29 reviews
"I cannot praise Filsham Lodge enough. As a friend and next of kin of a resident, every visit reassures me that we made the best possible…"   Read all 29 reviews
Location Type Care Home

Filsham Lodge, in Hailsham, East Sussex, has been a registered nursing home since 2011. Filsham Lodge provides excellent standards in Dementia care, Nursing care and End of life care. Filsham Lodge also offers respite care for the families and carers… Read more about Filsham Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 56 Rooms
  • from £1,050 / week
Caroline House

7-9 Ersham Road, Hailsham BN27 3LG 

9.3 17 reviews
"I have nothing but praise. the staff are always cheerful, helpful and nothing is too much trouble. The manager is very efficient and…"   Read all 17 reviews
Location Type Care Home

Caroline House, in Hailsham, specialises in older people's residential care and also helps those with dementia, using person centred care plans and skilled techniques. All staff are experienced in delivering care to the elderly, especially those suffering… Read more about Caroline House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 28 Rooms
  • from £1,050 / week
Ampersand House

Parsonage Lane, Frindsbury, Rochester ME2 4HP 

9.2 15 reviews
"Exemplary care, with an amazing team of care, kitchen, cleaning and admin staff. The activities team are amazing. Dad is in good hands with…"   Read all 15 reviews
Location Type Care Home

Ampersand House offers high standards in Nursing and Dementia care for the elderly. The home, set in a large Victorian house, has many social areas including a conservatory, a terrace and extensive garden grounds. Ampersand has retained its original… Read more about Ampersand House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 43 Rooms
  • from £1,575 / week

Sovereign Care Ltd Reviews (61)

9.3

Sovereign Care Ltd has a Group Review Score of 9.3 (9.286) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sovereign Care Ltd must have a Review Score.

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Reviewer Connection to Sovereign Care Ltd
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Review of

Filsham Lodge

from Pauline C (Wife of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff without exception are wonderful. They are great with my husband . I am very pleased with the care he gets. They are allay very kind to me. It is good to know he is well cared for it means I don't have to worry a lot.
Thank you everyone.
Reply from Simi Santhosh, Manager at Filsham LodgeThank you for taking the time to leave us a review. We are pleased to hear that you are happy with the care provided to your husband at Filsham Lodge. I will be sure to pass on your kind words to the team! Take care
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Review of

Filsham Lodge

from Susan S (Friend of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Filsham Lodge enough. As a friend and next of kin of a resident, every visit reassures me that we made the best possible choice.
Every time I visit, my husband is always doing something - he is never bored! There are so many activities throughout the day, and he is always kept busy,
engaged, and smiling. From group activities to one-to-one time, there is always something going on, and it truly makes such a difference.
There are also so many entertainers and singers coming in regularly, which brings so much joy and excitement. The atmosphere is always lively and positive.
The staff are absolutely amazing. The second I arrive, I'm welcomed with a smile, a cup of tea, and snacks, which makes me feel so comfortable and valued. The carers are incredibly kind, patient, and caring - truly some of the best carers out there. You can see how much they genuinely care about the residents.
I would recommend Filsham Lodge without hesitation -an outstanding home with outstanding staff
Reply from Simi Santhosh, Manager at Filsham LodgeThank you for taking the time to leave us a review. We are pleased to hear that you are happy with the care provided. I will be sure to pass on your kind words to the team! Take care
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Review of

Caroline House

from N H (Friend of Resident) published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise. the staff are always cheerful, helpful and nothing is too much trouble. The manager is very efficient and quickly replies to any emails I send. My friend is happy, well looked after, warm and comfortable.
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Review of

Caroline House

from J M (Friend of Resident) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rang bell, quickly ans. cheerful greeting & helpful girl took me to my friend. Stayed to see her have lunch two options of food on first & second courses water & tea and I was offered tea, excepted and a good cup of tea it was. My friend was warm and clean.
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Review of

Ampersand House

from Rebecca C (Daughter of Resident) published on 15 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exemplary care, with an amazing team of care, kitchen, cleaning and admin staff. The activities team are amazing. Dad is in good hands with the nurses and the outstanding manager, very professional, totally hands-on, above all, kind, compassionate and caring.
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you Rebecca i will pass on your review to all the staff it will boost their moral no end so pleased you are happy with the service love care and attention given to your lovely dad
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Review of

Ampersand House

from Sarah C (Daughter of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had the most amazing support from the team in dealing with an upsetting meeting. Decisions have been supported, and I can safely say my mum is safe and happy in the care of the home. Thank you for your ongoing support through a difficult time and for ensuring my mum's needs are put first.
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you for your kind review, we are all so pleased with the outcome for you and your mum, we will continue to support you any way we can
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Review of

Caroline House

from Rosemary F (Friend of Resident) published on 13 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend moved into Caroline House in May 2024. She was in two hospitals and two care homes over fifteen months, after needing to leave her home, and was very confused.
She was given a cheerful en-suite room at Caroline House looking into the garden. Shelves were put up especially for her to put the
many things that she had brought with her so she could see them.
My friend did not want to go downstairs to meet with others living in the home. The staff tried to persuade her, but did not force it, and helped her to believe that this was her home from now on. Over the months, staff asked her if she would like to go downstairs, but respected her wish to stay in her room. The person running activities found how she loved colouring and gave her pictures to colour, which she enjoyed.
My friend went down to join a 100th birthday celebration, and enjoyed it. Gradually she went downstairs occasionally, and has now started asking to go down regularly.
Staff have been so patient with her, shown her respect, and gradually gained her trust. I am very impressed with them as a staff team.
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Review of

Caroline House

from M D (Wife of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so pleased with Caroline House, my husband came here for a few nights Respite Care after a week in hospital. The manager and her deputy couldn't have been more helpful. The layout of my husband's room was changed to make everything work for him. He has mild dementia but severe mobility problems.
All the staff were helpful, fast in responding to the 'Call' button. It's a Victorian house - the rooms I saw were all spacious and my husband's room was light, bright and roomy. No ensuite toilet but a commode provided. His health was carefully assessed by nursing staff and his medication given as I'd asked (swallowing difficulties) Visitors welcome all through the day. Whatever time of day I visited, I was content that he was being looked after well. I wouldn't hesitate to recommend this care home and my husband has said he'd be happy to return if respite care is needed again
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Review of

Filsham Lodge

from Janet C (Wife of Resident) published on 11 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately my husband has now had to go on puréed foods, which I was dreading. What a surprise when the food arrived all decorative shapes and well presented. Congratulations to the company for making puréed food a "work of art" on a plate! Thank you.
Reply from Michelle Love-Patel, Manager at Filsham LodgeThank you for taking the time to leave a review. We have put alot of work into how food is presented for those on specialised diets and we are happy this has been noticed and you are pleased with our efforts. Take care!
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Review of

Ampersand House

from June F (Daughter of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Ampersand House in December 2024.
Place is lovely, staff are very attentive, kind , caring and friendly. Cannot praise this home enough.
My mum's health has got better since being here.
Reply from Sarah Day, Registered Manager at Ampersand HouseMany Thanks for your kind review, I have passed on your thoughts to our staff .
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Review of

Filsham Lodge

from Sharon W (Daughter of Resident) published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my dad has only been here a while, I have found the premises to be clean, staff friendly and welcoming. I'm updated on his situation at all times, quickly and informed of everything. The food has looked good and smells divine, and appears to be plenty of it on offer; he appears to enjoy it.
I can't say anything about activities as I have not been there when any are in progress. So far, he appears to have settled here fairly quickly and is as happy as he can be
Reply from Michelle Love-Patel, Manager at Filsham LodgeThank you for taking the time to leave us a review. We are pleased to hear your dad is settled well and you are happy with the care provided. I will be sure to pass on your kind words to the team! Take care
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Review of

Ampersand House

from L J (Daughter of Resident) published on 3 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum is very happy here at Ampersand House. She is showered regularly and kept nice and clean. The food seems nice too - the residents are well looked after and are given lots of snacks/drinks throughout day. Mum is looked after and has regular haircuts and pedicures. Sometimes they have a fish and
chip night, which mum loves. She loves it when the singer comes too. Mum has made friends here too!
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you for taking the time to write us a review , this helps us ensure we are doing all we can to keep our resident cared for in all areas of their life , and all love a fish n chip night
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Review of

Ampersand House

from Sandie A (Daughter of Resident) published on 11 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the care my mum.has been receiving at Ampersands. It was a very hard decision for mum to go into a care home but we could not give her the care she needed and deserved at home. She is always treated with dignity and respect. The staff are so caring not only with mum but
with our family too. Icant thank you enough
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you for your kind review, I will be sure to let the staff know . we are very glad that mum has settled well and now has her days filled with visits from family and joins in with the activities, she enjoys going round to the cafe .
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Review of

Ampersand House

from Graham H (Partner of Resident) published on 4 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to share my glowing report for the dementia care home where my partner resides. The carers here are incredibly attentive and truly understand the individual needs of their patients, creating a nurturing environment. The security measures are exceptional, requiring permission for guests
to leave, ensuring a safe atmosphere. With ample staff, no resident is ever left waiting for assistance. The rooms are spacious, well-maintained, and kept impeccably clean. The lovely secure garden provides a perfect space for residents to enjoy the sunshine.
The dining experience is outstanding, with a wonderful selection of meals for breakfast, lunch, and dinner. I visit her daily and find nothing to fault. Live entertainment, including dancing and singing, takes place at least once a month, bringing joy to all residents. Overall, I couldn't wish for a better place for her. Thank you to the entire team for their remarkable dedication and care!
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you for this kind review Graham i will be sure to pass this on to the team, it is very much appreciated and its so lovely to know we are doing well in our visitors eyes
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Review of

Ampersand House

from Deborah W (Daughter of Resident) published on 30 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in to Ampersand in March 2025. She has received nothing but excellent care & compassion since her arrival. The support she has received and the emotional support given to the whole family during her transition to living at the home has been way beyond our expectations. The kindness of
all the staff is second to none to both us and my mum. I cannot thank the home enough for helping us over what has been a very emotional time. The decision for mum to go into care has been very difficult but her wellbeing and safety are & always will be our highest priority
I have complete confidence that my mum is receiving the best care possible & cannot thank everyone enough.
You are all superstars in my eyes.
Reply from Sarah Day, Registered Manager at Ampersand HouseThank you so much Debbie for your lovely review on our home . Its lovely to see mum joining in and she has settled well, i will pass on your review to the staff .
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Review of

Caroline House

from Michael B (Resident) published on 28 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good. Pleasant staff. Facilities kept clean and tidy. Food is good considering it is 'cafeteria' food but it would be more varied.
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Review of

Caroline House

from J K (Daughter-in-law of Resident) published on 21 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved our mum here from another care home 18 months ago. Since she has been here she is so much better. The care she receives is excellent, she is always clean and her clothes tidy. Her meals are good and she always has plenty of snacks to keep her going. The entertainment they have good for them
and we can't praise them enough for the care they give her. The staff always give us an update when we visit and also phone us with anything we need to know. Thank you to all the staff at Caroline House.
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Review of

Filsham Lodge

from C F (Friend of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the home now is clean and tidy. Decorated in the manor of a care home, inviting, pleasant just like our own home would be. Things of interest, lots of look at and do. Activity wise, seems to be person-centred activity's.
Reply from Michelle Love-Patel, Manager at Filsham LodgeThank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
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Review of

Filsham Lodge

from J A (Friend of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly and polite. Greeted at door on arrival and made to feel welcome. Clean and tidy environment and residents seem settled and happy. Residents room kept and cleaned to a high standard.
Reply from Michelle Love-Patel, Manager at Filsham LodgeThank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
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Review of

Caroline House

from Ingrid B (Sister of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had a friendly & positive experience since my brother was placed in Caroline House.
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Frequently Asked Questions about Sovereign Care Ltd

Costs for care homes owned by Sovereign Care Ltd

Average costs per week for care homes owned by Sovereign Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Sovereign Care Ltd, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,050
Residential Dementia Care £1,100
Nursing Care £1,413
Nursing Dementia Care £1,413
All Care Types £1,225
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Sovereign Care Ltd own?

Sovereign Care Ltd own 3 Care Homes.

Which Sovereign Care Ltd Care Homes have the highest review score?

Filsham Lodge, Caroline House & Ampersand House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sovereign Care Ltd to verify any information. View our terms and conditions. Sovereign Care Ltd has an Enhanced Service – more info.