137-141 South Road, Hailsham BN27 3NN
"Staff always friendly and polite. Greeted at door on arrival and made to feel welcome. Clean and tidy environment and residents seem…" Read all 27 reviews
Filsham Lodge, in Hailsham, East Sussex, has been a registered nursing home since 2011. Filsham Lodge provides excellent standards in Dementia care, Nursing care and End of life care. Filsham Lodge also offers respite care for the families and carers… Read more about Filsham Lodge
7-9 Ersham Road, Hailsham BN27 3LG
"We moved our mum here from another care home 18 months ago. Since she has been here she is so much better. The care she receives is…" Read all 13 reviews
Caroline House, in Hailsham, specialises in older people's residential care and also helps those with dementia, using person centred care plans and skilled techniques. All staff are experienced in delivering care to the elderly, especially those suffering… Read more about Caroline House
Parsonage Lane, Frindsbury, Rochester ME2 4HP
"I have nothing but praise for the care my mum.has been receiving at Ampersands. It was a very hard decision for mum to go into a care home…" Read all 12 reviews
Ampersand House offers high standards in Nursing and Dementia care for the elderly. The home, set in a large Victorian house, has many social areas including a conservatory, a terrace and extensive garden grounds. Ampersand has retained its original… Read more about Ampersand House
Submitted via Postal Card • Report
Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you for taking the time to leave us a review. We are pleased to hear your dad is settled well and you are happy with the care provided. I will be sure to pass on your kind words to the team! Take care
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Submitted via Postal Card • Report
Reply from Sarah Day, Registered Manager at Ampersand House
Thank you for taking the time to write us a review , this helps us ensure we are doing all we can to keep our resident cared for in all areas of their life , and all love a fish n chip night
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Submitted via Website • Report
Reply from Sarah Day, Registered Manager at Ampersand House
Thank you for your kind review, I will be sure to let the staff know . we are very glad that mum has settled well and now has her days filled with visits from family and joins in with the activities, she enjoys going round to the cafe .
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Submitted via Website • Report
Reply from Sarah Day, Registered Manager at Ampersand House
Thank you for this kind review Graham i will be sure to pass this on to the team, it is very much appreciated and its so lovely to know we are doing well in our visitors eyes
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Submitted via Website • Report
Reply from Sarah Day, Registered Manager at Ampersand House
Thank you so much Debbie for your lovely review on our home . Its lovely to see mum joining in and she has settled well, i will pass on your review to the staff .
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Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
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Submitted via Postal Card • Report
Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
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Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you so much for taking the time to leave us a review. And thank you for recognising all the hard work that is going on to improve our home, we are so proud of the work and are so pleased residents and their families like the new decorations.
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Submitted via Website • Report
Reply from Felicity Jenkins, Registered Clinical Lead Manager at Ampersand House
Thank you for taking the time to submit a review following your mums stay with us. We are sorry you feel this way and reassure you that your concerns were taken seriously at the time and investigated. This case was closed with no evidence of the concerns raised. If you would like to discuss this further, then please do not hesitate to contact the home directly.
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Submitted via Postal Card • Report
Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you for taking the time to leave such a lovely review. We appreciate your feedback and are so happy you are pleased with the care we are providing. I will ensure your kind words are shared with the team. Take care
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Submitted via Website • Report
Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you for taking the time to leave us a review. We appreciate your honesty and understanding that your sons placement here was urgent and only temporary until a more suitable placement could be found. We will take your opinion on board when approached for this type of care in the future. We wish him the best of luck with his new placement now this has finally been found! Take care
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Reply from Michelle Love-Patel, Manager at Filsham Lodge
Thank you for taking the time to leave us such a lovely review. It was an absolute privilege for us to care for your late partner during this time. On behalf of the team, please accept our deepest sympathies for your loss. Take care
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Average costs per week for care homes owned by Sovereign Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Sovereign Care Ltd, based on 2 out of 3 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,050 |
Residential Dementia Care | £1,150 |
Nursing Care | £1,375 |
Nursing Dementia Care | £1,375 |
All Care Types | £1,275 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sovereign Care Ltd to verify any information. View our terms and conditions. Sovereign Care Ltd has an Enhanced Service – more info.