






Filsham Lodge, in Hailsham, East Sussex, has been a registered nursing home since 2011.
Filsham Lodge provides excellent standards in Dementia care, Nursing care and End of life care. Filsham Lodge also offers respite care for the families and carers who need a break.
Experienced nurses and care staff offer 24/7 care, so you know your loved one is in safe hands. All residents receive person-centred care and are offered daily...
Care Provided by Filsham Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are subject to an assessment of needs.
The price(s) shown are provided by the care home. Contact Filsham Lodge for full pricing details and T&Cs.
Contact Filsham Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sovereign Care Ltd
- Private Owned
Person in charge
- Simi Santhosh Babu(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (1)
Visiting
- Visiting hours for potential clients are from 9am to 5pm Monday to Friday with manager. Visiting hours for residents and their relatives is un-restricted.
Parking
- Car park in front of home.
Filsham Lodge Reviews (30)
Filsham Lodge has a Review Score of 9.4 (9.442) out of 10, based on 13 reviews in the last 2 years.
Over all time Filsham Lodge has 30 reviews.
The new manager made a special quest to source a chair which fits her small frame such that she sits more upright which means mum does not have her chin on her chest, which was making eating difficult, nor does she slip to the left hand side and end up crooked and uncomfortable.
The new manager made an extreme effort to find her this chair, and we are very grateful to her and all the staff for the extra efforts they make to ensure all residents have the opportunity of a comfortable stay at Filsham.
Thank you x
Thank you Sarah for taking the time to leave us a review. I am very pleased to hear that you are happy with the new chair and with the care provided to your mum at Filsham Lodge. It really means a lot for us and I will pass your message to all the staff.
Thank you everyone.
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the care provided to your husband at Filsham Lodge. I will be sure to pass on your kind words to the team! Take care
Every time I visit, my husband is always doing something - he is never bored! There are so many activities throughout the day, and he is always kept busy, engaged, and smiling. From group activities to one-to-one time, there is always something going on, and it truly makes such a difference.
There are also so many entertainers and singers coming in regularly, which brings so much joy and excitement. The atmosphere is always lively and positive.
The staff are absolutely amazing. The second I arrive, I'm welcomed with a smile, a cup of tea, and snacks, which makes me feel so comfortable and valued. The carers are incredibly kind, patient, and caring - truly some of the best carers out there. You can see how much they genuinely care about the residents.
I would recommend Filsham Lodge without hesitation -an outstanding home with outstanding staff
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the care provided. I will be sure to pass on your kind words to the team! Take care
Unfortunately my husband has now had to go on puréed foods, which I was dreading. What a surprise when the food arrived all decorative shapes and well presented. Congratulations to the company for making puréed food a "work of art" on a plate! Thank you.
Thank you for taking the time to leave a review. We have put alot of work into how food is presented for those on specialised diets and we are happy this has been noticed and you are pleased with our efforts. Take care!
Although my dad has only been here a while, I have found the premises to be clean, staff friendly and welcoming. I'm updated on his situation at all times, quickly and informed of everything. The food has looked good and smells divine, and appears to be plenty of it on offer; he appears to enjoy it. I can't say anything about activities as I have not been there when any are in progress. So far, he appears to have settled here fairly quickly and is as happy as he can be
Thank you for taking the time to leave us a review. We are pleased to hear your dad is settled well and you are happy with the care provided. I will be sure to pass on your kind words to the team! Take care
My experience of the home now is clean and tidy. Decorated in the manor of a care home, inviting, pleasant just like our own home would be. Things of interest, lots of look at and do. Activity wise, seems to be person-centred activity's.
Thank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
Staff always friendly and polite. Greeted at door on arrival and made to feel welcome. Clean and tidy environment and residents seem settled and happy. Residents room kept and cleaned to a high standard.
Thank you so much for taking the time to leave a lovely review. I will ensure your kind words are shared with the team. Take care.
We are so thankful for the care provided at Filsham Lodge. The staff show wonderful care and support, all with a smile. Any questions or queries are no bother to answer. Very impressed with the information logged on all residents and it's great to see them all enjoy tea and cake!
Thank you for taking the time to leave such a lovely review. We appreciate your feedback and are so happy you are pleased with the care we are providing. I will ensure your kind words are shared with the team. Take care
The care my son has received is good but the home is not suited to a young stroke patient. The room was very small with no en-suite. He needed physio which was difficult to achieve satisfactory results in such a restricted area.
Thank you for taking the time to leave us a review. We appreciate your honesty and understanding that your sons placement here was urgent and only temporary until a more suitable placement could be found. We will take your opinion on board when approached for this type of care in the future. We wish him the best of luck with his new placement now this has finally been found! Take care
My partner although he was only in Filsham Lodge a few months before his passing, the care and attention given to him from all the staff involved in his care was excellent, nothing was too much trouble, all aspects of his care were given lovingly by the staff. The home was always clean and tidy. I could not have wished for a better home for my partner to be cared for in. I want to thank everyone from the bottom of my heart for everything they did for him and myself as you all made what was a very difficult time for me so much easier to bear. Thank you so very much.
Thank you for taking the time to leave us such a lovely review. It was an absolute privilege for us to care for your late partner during this time. On behalf of the team, please accept our deepest sympathies for your loss. Take care
There is much kindness and care here. My relative is settled and content even though her advanced dementia makes it difficult for her to understand or communicate. There is always a warm welcome for me and I feel supported and communication is good.
Thank you for taking the time to leave us a review. We are proud of the care provided here to our much loved residents. We are pleased this is recognised and you are happy with the care here at Filsham Lodge. We thank you for your kind words and I will ensure your feedback is shared with the Team. Take care
Our mum has been a resident at Filsham Lodge for just over a year. She has received kindness and respect from all the staff. Whilst suffering from Dementia means she is unable to communicate fully they make sure she is comfortable and present in the general day to day life. The snacks and meals provided look balanced and tasty. The communication between family and the team is fair and open, such that if there are any concerns I am able to raise them to get resolutions.
Thank you for taking the time to leave such a lovely review. We are very proud of the care we provide to our residents and make great efforts to ensure personalised care is provided in a dignified and respectful way. Thank you for your kind words, I will ensure this is shared with the team. Kind regards
Mum has been at Filsham Lodge for 2 years and has responded well, despite her complex and challenging needs, to the kindness and professionalism shown by all staff in their different roles. She is well cared for, with various emerging issues resolved along the way. We are always contacted, consulted and kept informed about her health needs and any incidents.
Thank you for taking the time to leave such a lovely review. We are glad you are happy with the care your mum is receiving and I will ensure your kind words are shared with the team. Take care.
She had a lovely room which was very comfortable for her.
The staff were very supportive of her and myself.
Thank you so much for taking the time to leave a review. We are pleased to hear you had a positive experience at Filsham and I will ensure your feedback is shared with the team. Take care.
The staff of Filsham Lodge cared for my husband for nearly three years until his death in July. This included the period covered by the Covid pandemic. They were very caring and compassionate, and I was very happy with the home.
Thank you for your lovely review, Fiona. It was a pleasure to care for your husband and get to know you and the family.
My husband transferred to Filsham Lodge due to him requiring nursing care. From day one of his stay with you I only had admiration for the care he received. He was treated with dignity and respect and although not able to converse in his last few days, he was given individual treatment for his needs. The G.P. was called in as soon as it was necessary. Nothing was too much trouble. We as a family, wish to thank you all for your love and care shown to us. God bless you all.
Thank you so much. It was a pleasure to work with you every step of the way for your husband's needs.
We wish you and the family well.
From the time my husband was admitted into Filsham Lodge until his very last day their care and support were absolutely outstanding. The Nurses couldn’t have done enough for him and the carers made it a pleasure to visit him even when times got tough. Our family are so grateful for the time they allowed us at the end to be with him. Would highly recommend it to anyone thinking of a 5-star nursing home.
Thank you so much for your kind words.
My husband has stayed twice at Filsham Lodge so far for Respite Care. He has mild dementia and was understandably apprehensive first stay. The nursing team were very welcoming and he soon settled and enjoyed his time there. He had excellent care and they continued his home routine enabling continuity. The second time he stayed he looked forward to his stay and seeing the nurses again allowing me to have a break without worrying about him.
Thank you for your review. It is nice to know that residents enjoy their stay with us and want to come back. I hope to see him back for any future respite care.
Mum had to go straight into care on the day our dad passed away and it was, without doubt, the most horrendous and totally overwhelming day for my brother and me. On arrival, we left our dear mum in the welcoming and understanding hands of the team. Sadly Mum was only in their care for 4 months before passing away this month. Care homes often receive negative press, but all I can say is that in our experience, the whole team (and I really do mean the whole team) were exceptional. Mum was treated with care, compassion and dignity. We were treated compassionately and received tremendous support. It's a very demanding job in normal times, but it's exceptionally demanding at the moment, however, nothing was too much trouble when we called to speak to Mum and on the occasions that we were allowed to see Mum in the welcoming Covid-secure area, all team members always seemed happy and there was a positive, cheery atmosphere. Thank you all for everything that you did for Mum.
The recent lockdown had made visiting impossible, but the management team went to great lengths to come up with a solution to the problem. It entails the temporary placement of a clear screen which is situated at the end of the entrance hallway. The whole area is cleaned before and after each visit and the visitor's temperature is also taken. They have certainly gone to a lot of effort to make visiting our loved ones possible, not to mention all the trekking around they do with a telephone in-between times.
The bottom line is that it gives me great peace of mind to know that mum is being very well cared for and that I'll be notified if there are any problems or concerns.
Keep it up.
Thank you for your kind words. This means a lot to our team, and it is definitely a morale booster in these difficult times to see our relatives daily.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Filsham Lodge.
There are no upcoming events for Filsham Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Filsham Lodge.
Meet the Team (1)

I am the General Manager at Filsham Lodge with 12 years of working experience in care homes, specialising in Dementia care. I worked as a registered nurse in India for 3.5 years as a scrub nurse before moving to the United Kingdom in 2013. I started working at Filsham in 2013 as a supervised practice nurse and got my NMC Registration in May 2014 following completion of the Overseas Nurses Programme. In 2023, I joined the team at Filsham as Deputy Manager, where I supported the team by developing a patient-centred care plan and supported the nursing team to enhance their clinical skills to provide the best possible care to our residents.
At Filsham Lodge, we pride ourselves on creating a home where residents feel safe, respected, and valued. I lead a dedicated team committed to supporting every individual’s dignity, independence, and well-being.
I, along with a dedicated team, am responsible for ensuring our residents lead a full and enriched life. Every day is different, and there is always something going on which makes you smile. We are committed to filling the residents' days with happy moments. We offer a varied range of activities for our residents based on their abilities. I am passionate about delivering a person-centred service to ensure the residents we support can lead a happy & purposeful life.
Frequently Asked Questions about Filsham Lodge
What types of Care is Filsham Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Filsham Lodge have?
There are 54 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Filsham Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Filsham Lodge to the centre of Hailsham?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Filsham Lodge to verify any information. View our terms and conditions. Filsham Lodge has an Enhanced Service -more info.