






Filsham Lodge, in Hailsham, East Sussex, has been a registered nursing home since 2011.
Filsham Lodge provides excellent standards in Dementia care, Nursing care and End of life care. Filsham Lodge also offers respite care for the families and carers who need a break.
Experienced nurses and care staff offer 24/7 care, so you know your loved one is in safe hands. All residents receive person-centred care and are offered daily...
Care Provided by Filsham Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are subject to an assessment of needs.
The price(s) shown are provided by the care home. Contact Filsham Lodge for full pricing details and T&Cs.
Contact Filsham Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sovereign Care Ltd
- Private Owned
Person in charge
- Simi Santhosh Babu (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (1)
Visiting
- Visiting hours for potential clients are from 9am to 5pm Monday to Friday with manager. Visiting hours for residents and their relatives is un-restricted.
Parking
- Car park in front of home.
Filsham Lodge Reviews (30)
Filsham Lodge has a Review Score of 9.4 (9.442) out of 10, based on 13 reviews in the last 2 years.
Over all time Filsham Lodge has 30 reviews.
Over the course of three years, my father spent time in a few different care homes as his illness sadly deteriorated and Filsham Lodge was the last. He was miserable in all of them except for Filsham Lodge and when I went to see him, it was clear why. Every member of staff from the management to the doctors, nurses and care staff were professional, kind, caring, sensitive and always offered a smile with a happy disposition. In all of the other care homes I've been to, the staff were (perhaps understandably) pretty noticeably miserable. The whole experience at Filsham was made so much better because the staff's optimism and friendly dispositions elevated the mood. I will forever be grateful for what the manager and her staff did for my father. Thank you.
Staff caring, fluid and nutrition well promoted. Good support and communication with residents and families.
Dad has really settled in well. Everyone is friendly and welcoming to all visitors especially to his 10-month-old great grandson and older brother with cuddles, juice, cakes always being offered, just like home! Improvements are constantly being made, lately, a gazebo, potted plants, and hanging baskets have been put outside the lounge which Dad loves to sit out in and chat with the other residents. It's a pleasure visiting, seeing him happy, well looked after and too well watered and fed as he would say. The staff are lovely, lots of different characters all adding that personal touch. Couldn't ask for more.
All permanent staff and management are kind and attentive. Food is good and rooms and lounge are light and comfortable. Visitors are made welcome and listened too.
The quality of care given to my father, who had late stage dementia, and the support we received as a family from all of the staff at Filsham Lodge was incredible. The staff were attentive, genuinely caring, gentle, professional and supportive to my Dad in his condition. The nurses were experienced and caring and I felt Dad was safe in their hands receiving the good medical care he needed and he had other conditions as well as dementia. My father recently sadly passed away and the team at Filsham Lodge were amazing, words cannot express the support, love, respect, care, patience and reassurance they gave us and Dad in supporting him at the end of his life - we could not have done it without them at such a scary, painful and difficult time. Dad's end of life care given by the staff meant he did not suffer, he was kept calm, pain-free, peaceful and settled with dignity which was so important to us as a family. I cannot recommend Filsham Lodge and the team highly enough.
My father spent the last 3 months of his life at Filsham Lodge. I found the staff to be caring and kind. Dad was alway freshly shaven and washed which was very important to me and there was always plenty of staff around. At the slightest hint of illness, they would call the doctor to attend and on his last day I was phoned immediately when the doctor advised things were not looking good. This enabled his wife, myself and my husband to be with him at the end which was peaceful. The home was always clean and they feed the residents well including lots of nice treats which I could see a lot of the residents enjoyed. The manager was always around if I needed a chat and I think she runs the place very well. I would recommend this home highly as a safe home with kind staff who will treat your loved one with gentleness and respect and you can rest assured they are safe in their care. It is not an easy job to do but they all seem to get on with it with a smile.
Despite the hard job they do, they were always smiling and dedicated to make all residents happy. He was originally privately funded and when the time came for him to be social services funded, the home kept him and still delivered the same standards.
I would highly recommend this home to anyone who wants their loved one to be cared for to excellent standards. Thank you to all the staff and manager and I hope they keep up the good work.
I witnessed poor manual handling, carers being disrespectful about residents, carers talking in their languages whilst looking after residents! My nan was going to be kicked out as she is social services funded and the current manager was extremely unprofessional and had a disgusting attitude. The way vulnerable adults are treated is disgusting. Following recent reports in the paper this does not surprise me and I hope CQC intervene as a service can't be run like this.
We are surprised to read these comments as none of the issues were raised in the two and a half years we cared for your loved one. All our staff are trained in manual handling and supervised on a two monthly basis. At a Consultation meeting on 2/06/14 families were consulted regarding proposed...
I am here for a few weeks respite after having C diff which has now cleared up. While being here I have received the most excellent care from everybody including the manager who had been best of all, talking care of my needs. I cannot thank all the staff enough for my treatment.
My father was in their care for a very short time but I was able to very quickly establish that the staff were outstanding in their care for the residents there. I was happy to leave him with them and I know that he was comfortable and well looked after. There is an atmosphere of a large family and all residents I saw were treated with respect, understanding and affection. Thank you
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Filsham Lodge.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I am the General Manager at Filsham Lodge with 12 years of working experience in care homes, specialising in Dementia care. I worked as a registered nurse in India for 3.5 years as a scrub nurse before moving to the United Kingdom in 2013. I started working at Filsham in 2013 as a supervised practice nurse and got my NMC Registration in May 2014 following completion of the Overseas Nurses Programme. In 2023, I joined the team at Filsham as Deputy Manager, where I supported the team by developing a patient-centred care plan and supported the nursing team to enhance their clinical skills to provide the best possible care to our residents.
At Filsham Lodge, we pride ourselves on creating a home where residents feel safe, respected, and valued. I lead a dedicated team committed to supporting every individual’s dignity, independence, and well-being.
I, along with a dedicated team, am responsible for ensuring our residents lead a full and enriched life. Every day is different, and there is always something going on which makes you smile. We are committed to filling the residents' days with happy moments. We offer a varied range of activities for our residents based on their abilities. I am passionate about delivering a person-centred service to ensure the residents we support can lead a happy & purposeful life.
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