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Caroline House

7-9 Ersham Road, Hailsham, East Sussex BN27 3LG
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Caroline House, Hailsham
Caroline House, Hailsham
Caroline House, Hailsham

Caroline House, in Hailsham, specialises in older people's residential care and also helps those with dementia, using person centred care plans and skilled techniques.

All staff are experienced in delivering care to the elderly, especially those suffering from dementia, or dementia type illnesses.

Caroline House pride themselves on providing a comfortable home environment, and offer a wide range of activities all tailored to suit each individuals tastes and abilities.

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Care Provided by Caroline House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,050 - £1,200£1,050 - £1,200
Residential Dementia Care£1,050 - £1,200£1,050 - £1,200

Contact Caroline House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Wright (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Un-restricted visiting hours. Pets welcome to visit also

Parking

  • On-site and roadside parking

Caroline House Reviews (22)

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9.3

Caroline House has a Review Score of 9.3 (9.272) out of 10, based on 18 reviews in the last 2 years. Over all time Caroline House has 22 reviews.

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Showing 22 reviews matching selected criteria
Review from P Q (Daughter of Resident) published on 14 July 2026 Submitted via Website
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Review from Yvonne M (Sister of Resident) published on 19 June 2026 Submitted via Website
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Review from F W (Friend of Resident) published on 9 June 2026 Submitted via Postal Card
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Review from M C (Friend of Resident) published on 3 June 2026 Submitted via Postal Card
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Review from Jane I (Daughter of Resident) published on 30 April 2026 Submitted via Postal Card
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Review from N H (Friend of Resident) published on 17 December 2025 Submitted via Postal Card
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Review from J M (Friend of Resident) published on 16 December 2025 Submitted via Postal Card
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Review from Rosemary F (Friend of Resident) published on 13 November 2025 Submitted via Postal Card
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Review from M D (Wife of Resident) published on 29 September 2025 Submitted via Website
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Review from Michael B (Resident / Service User) published on 28 May 2025 Submitted via Postal Card
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Review from J K (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card
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Review from Ingrid B (Sister of Resident) published on 12 May 2025 Submitted via Postal Card
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Review from George J (Resident / Service User) published on 2 May 2025 Submitted via Postal Card
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Review from V T (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card
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Review from S G (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card
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Review from Theresa W (Daughter-in-law of Resident) published on 25 April 2025 Submitted via Postal Card
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Review from Mandy C (Daughter of Resident) published on 24 April 2025 Submitted via Website
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Review from Nicholas T (Brother of Resident) published on 26 September 2024 Submitted via Website
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Review from L H (Friend of Resident) published on 10 September 2024 Submitted via Website
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Review from J W (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Caroline House

What types of Care is Caroline House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Caroline House have?

There are 26 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Caroline House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Caroline House to the centre of Hailsham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caroline House to verify any information. View our terms and conditions. Caroline House has an Enhanced Service -what an Enhanced Service includes.