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Caroline House

7-9 Ersham Road, Hailsham, East Sussex BN27 3LG
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Caroline House, Hailsham
Caroline House, Hailsham
Caroline House, Hailsham

Caroline House, in Hailsham, specialises in older people's residential care and also helps those with dementia, using person centred care plans and skilled techniques.

All staff are experienced in delivering care to the elderly, especially those suffering from dementia, or dementia type illnesses.

Caroline House pride themselves on providing a comfortable home environment, and offer a wide range of activities all tailored to suit each individuals tastes and abilities.

Care Provided by Caroline House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,050 - £1,200£1,050 - £1,200
Residential Dementia Care£1,050 - £1,200£1,050 - £1,200

Contact Caroline House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Wright(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Un-restricted visiting hours. Pets welcome to visit also

Parking

  • On-site and roadside parking

Caroline House Reviews (22)

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9.3

Caroline House has a Review Score of 9.3 (9.314) out of 10, based on 19 reviews in the last 2 years. Over all time Caroline House has 22 reviews.

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Review from Sandra C (Daughter of Resident) published on 9 December 2015 Submitted via Postal Card
Overall Experience

Caroline House is a very friendly home and if ever there is something I wish to discuss, there is always someone there to talk to. I go there to visit my mother, but it is always nice to be able to have a chat to all the lovely staff, manager, carers, activities ladies etc. There is a great atmosphere. My mother is very happy there, she says she couldn't be looked after better, and loves being waited on. She eats well, as there is such a good choice of food, all in all it is a very good rest home.

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Review from Linda R (Daughter of Resident) published on 9 November 2015 Submitted via Postal Card
Overall Experience

As mum has only been here for a couple of months we find it very friendly and the staff are very caring. The food is very good and seems to be plentiful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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