Care Homes Owned by Ashton Care (Bognor Regis) Ltd in West Sussex

The staff at Abbots Lawn have been tremendously caring to my father who was with them for 21 months before he recently passed away. The respect for the residents is wonderful and there is such a welcoming attitude. The carers and nursing staff are second to none with expert knowledge of dementia and the relevant care. My mother who visited almost daily was made to feel part of his care and the staff became true friends, offering support to us all especially in his final days. We wouldn't have wanted Dad anywhere else and we are truly grateful for Abbots lawn staff and management for making him so comfortable in his time there.

As her mother a heart felt THANK YOU

The staff are kind and responsive to my mum's individual needs. They communicate well with me too. I live further away from Mum than I would like, but the social media posts keep me updated and reassured that she's having a positive experience. Mum's only been her a few months, but in my opinion other residential homes could learn a lot from Ashton Manor's model of care.

Management and staff are so professional. I know my wife is in good hands. I sit there for a long time with my wife and watch the care that is carried out, I feel so lucky for my wife. I used to cry a lot but that has got better.

Ashton Manor treated my friend with great dignity and kindness. They went the extra mile in seeing that all his needs were met and that he was happy. All the staff were helpful, understanding and cheerful.

My connection with Ashton Manor is fairly recent as my son became a resident just two months ago (December 2024). However I am reassured that my early questions and concerns have been met by the manager and staff, who have responded promptly and positively considering my queries. Contact with the staff have been good whether on the phone or in person. I feel that he is being well cared for & with great patience as he was initially very unsettled. I am grateful to the staff for their support and care.

I have been so happy with the care given to my stepfather. He has really settled in well and has told me he feels 'safe'. This is evident in the change in his behaviours.

My husband is very happy living here. As his wife, I am happy he is happy. I can't ask for more. Thank you.

On our regular visits, we are always greeted by smiley staff and told the whereabouts of the resident we visit. I know staff are quick to facilitate any needs called for and I have noticed that some residents even have a member of staff dedicated to them. Residents are offered many snacks throughout the day including tea and biscuits and sometimes mince pies! The staff are organised and make sure numerous events can take place to please residents.

My husband has settled really well and seems very happy and content. He has been through a lot of confusion but now he seems very happy and never mentions coming home. Having his own room makes a lot of difference as usually, he is a very private man. The staff are really caring.

My father was transferred to Abbots Lawn after a very unsuccessful failed placement. He has been shown nothing but kindness, care and respect since being at Abbots Lawn and has now been signed off from the crisis team. He is now almost nonverbal but the staff seem to understand what he needs and they are all extremely patient.

Well run and clean. The staff are very caring and all the residents appear to be content and happy.

Difficult environment to work but most do an amazing job. Very caring.

I have found the staff very friendly. They are very kind and understanding to my wife. I feel she is in good hands and being looked after well.

I am very pleased with the care that my husband receives at Abbots Lawn.

My son has been a resident at Ashton Manor since Dec 2023. I have been very impressed with the care and consideration shown to him at all times. The staff are always so welcoming and do everything they can to help. It is difficult to express how grateful I am for the way they have helped him to settle into such a change of circumstances - but they have, and are doing - an excellent job.

We have always found all the staff very friendly and always able to answer any queries we have. Our only slight criticism is not always informed about appointments being made as unfortunately my dad's family do not live locally it would be appreciated a quick phone call. Dad always looks clean and also his clothes. Room and bedding clean and tidy as Dad is bed bound this is important. Staff try very hard for Dad to join in activities and outings which unfortunately Dad does not want to do but nice to think he is included if he wanted to participate.

I and the rest of my family would like to say a big thank you to all the staff at Ashton Manor.

There was a safeguarding problem with the hospital which the home put in a complaint and got it sorted.

Very happy, feel very welcome and very safe.