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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Brandon Care Ltd
Brandon Care is an independent care home provider offering professional and compassionate care in a truly home environment. They have three residential care homes located in east Devon. Each offering a different environment but with the same high standards and person directed approach to care.

They are family run and have been established for over twenty years. Started by John and Wendy Marsh at Brandon House in January 2000. Owing to their good reputation for service and high standards of care the company has grown. In 2010 their sons Darren and William joined the company with the aim of designing and building the companies second home Sheridan House the site for Sheridan House was chosen for it’s wonderful sea views over the Exmouth coast line and the opportunity to create a truly unique care home.

Sheridan House opened in May 2012. Three years later the company identified another unique site set within the wonderful East Devon Countryside. Hillside offered an idyllic country setting with 18 acres of grazing land which sits alongside the Aylesbeare Common. Using this setting the company were able to create a 14-bedroom boutique home. Hillside House opened in August 2017.

Brandon Care Ltd Locations (2)

 - Browse 2 Care Homes owned by Brandon Care Ltd
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Sheridan House
10c Douglas Avenue, Exmouth EX8 2BT 
9.5 28 reviews
Sheridan House, Exmouth, Devon
"I have spent a month here recuperating after a hip operation. Everyone has been very kind and helpful. I love being in the garden with the…"   Read all 28 reviews
  • 25 Rooms
Location Type Care Home

Purpose-built in 2012, Sheridan House offers all of the state-of-the-art facilities residents would expect and much more. The home is situated in the quiet and picturesque 'Avenues' area of Exmouth ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hillside House
Exeter Road, Newton Poppleford, Sidmouth EX10 0DE 
8.8 19 reviews
Hillside House, Sidmouth, Devon
"I have told my children that, when I need it, I want to go somewhere as good as Hillside House. We were so fortunate to find such…"   Read all 19 reviews
  • 14 Rooms
Location Type Care Home

Hillside House is a boutique care home with a warm and homely ambience. Set in the outstanding East Devon countryside, the home sits alongside the beautiful Aylesbeare Common on the outskirts of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

Brandon Care Ltd Reviews (47)

9.2

Brandon Care Ltd has a Group Review Score of 9.2 (9.176) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brandon Care Ltd must have a Review Score.

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Review of

Sheridan House

from M C (Respite Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent a month here recuperating after a hip operation. Everyone has been very kind and helpful. I love being in the garden with the views of the sea. An ideal place to recover. The rooms are a good size, and it is good to have a telephone in the room.
I would recommend Sheridan to anyone.
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Review of

Sheridan House

from Shirley S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled very well, he is enjoying all his meals and snacks. The view from his room gives him something to watch during the day. All the staff are wonderful.
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Review of

Hillside House

from Mim C (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have told my children that, when I need it, I want to go somewhere as good as Hillside House. We were so fortunate to find such incredible care, warmth and safety for my dad in beautiful location and surroundings. What a view! The staff - and the food - are excellent. He is happy on his own looking
at the hills and the animals but there are activities to keep him engaged too. It was a tricky transition coming from living on his own where we were finding it hard to meet his increasing needs. At Hillside he is enjoying a new norm of being clean, having beautifully laundered clothes, being more sociable, taking medication regularly, eating proper meals, etc. It is such a relief we can focus on being with him, rather than cooking and cleaning. I won't be afraid of needing care in the future if there are places as good as Hillside.
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Review of

Sheridan House

from Michael D (Son of Resident) published on 18 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderfull caring home with lovely staff. My father, 97 was looked after with love and care during his last few weeks, and they were there for him right to the end.
Sheridan House is a light, modern, clean home with a wonderful garden and views out to sea.
The Brandon House Group was recommended
to us by a friend who is a retired GP after they had looked after her mother.
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Review of

Sheridan House

from Ann G (Wife of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sheridan House is a warm homely place. Smiley, helpful staff and a calm atmosphere.
After a visit I leave my husband safe in the knowledge he is in caring, safe and kind hands.
Reply from Wendy Marsh, Registered Manager at Sheridan HouseThank you for providing us with a review and for your kind words.
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Review of

Sheridan House

from D S (Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home, staff just aims to please. Nothing too much trouble. The food and rooms are excellent.
Reply from Wendy Marsh, Registered Manager at Sheridan HouseThank you, for your very kind review of our home. We are pleased that you are enjoying your stay.
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Review of

Sheridan House

from Judith G (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Sheridan in Feb 2024 and she flourished in the dedicated, caring, and supportive environment provided by the outstanding and conscientious team there. From the moment of our first contact with the staff, we were impressed by their friendly yet professional efficiency and the way they wanted
to make everything perfect for Mum. Sadly Mum passed away in October and the care they gave to her in her last months was exemplary. She was treated with utmost dignity by all the staff throughout her time there. As visitors, we were always made welcome and we were most grateful for the extent of support we were given as relatives.
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Review of

Sheridan House

from Sue G (Daughter of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved to Sheridan House in early 2024 from another care home. Immediately it was obvious that the staff truly care and are well organised. The home has an app which enables me to know how he is each day. Dad has formed positive relationships with the staff and other residents. He really enjoys the
keep fit and regular massages. Dad chooses to manage his own medication and the home has supported this independence. Dad and I would wholeheartedly recommend Sheridan House.
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Review of

Sheridan House

from C C (Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment of first contact, I was so impressed with the friendly efficiency of the management who emphasized that this was my home. To the present day, I have received excellent care but I am also given as much privacy as possible. I feel my choices are important. Staff are well trained and efficient
although communication can sometimes be a problem. I feel safe at valued at the home.
Reply from Wendy Marsh, Registered Manager at Sheridan HouseThank you for providing us with a review and for your kind words.
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Review of

Hillside House

from Sarah T (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot rate Hillside and its staff highly enough. Mum had wonderful care and although mostly in her room, she was comfortable and able to access help whenever she needed it. Her room was light and spotless with a lovely view across the valley from her window. The food was excellent and the carers
looking after her were so kind. Everyone did everything they could for her until her passing.
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Review of

Sheridan House

from N L (Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I gave an excellent rating because I am happy here - other residents and staff are interesting people. A family atmosphere.
"Good" rather than "excellent" for food and drink because it is a bit predictable for each day. But new ideas are being tried. I like new foods - try anything once!
Activities
"good" because more speakers coming in and more discussion sessions would be great.
Reply from Wendy Marsh, Registered Manager at Sheridan HouseThank you so much for your very kind words of appreciation.
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Review of

Sheridan House

from Ian B (Son of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Sheridan House for 1 1/2 years. During this time my wife and I have always been impressed with the level of care she has received. The team are very caring and resolve any needs quickly and efficiently. They are also cheerful, friendly and ready for a chat, encouraging
residents to participate in the many activities they organise. Her sea view is the icing on the cake!
We wouldn't hesitate to recommend Sheridan to anyone needing a care home facility and are very happy with our decision to choose Sheridan versus the other local care homes we researched.
Reply from Wendy Marsh, Registered Manager at Sheridan HouseThank you for your very kind review. We are pleased that you are happy with your decision to choose us at Sheridan House
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Review of

Hillside House

from B L (Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have felt comfortable and at home ever since my arrival in November 2022. I find the carers friendly and very helpful and very attentive and feel secure here. I should add that my family are also very grateful for the care I receive here and are happy to speak to the members of staff and, of course,
the manager, if and when they wish to.
Reply from Wendy Marsh, Registered Manager at Hillside HouseThank you for your very kind review. The team at Hillside House.
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Review of

Hillside House

from J O (Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience in this home has been first class from the staff.
Reply from Wendy Marsh, Registered Manager at Hillside HouseThank you for your very kind review.
The team at Hillside House
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Review of

Hillside House

from Colin B (Son of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you bypass this one, then you have missed out on something special. Hillside House is a small family-owned residential home, providing care in spacious ensuite rooms, enjoying lovely views overlooking the Devon countryside.
The care and compassion shown by all the staff is second to none, making
those staying here, feel wanted, safe and secure. We can't thank the staff enough for all they did for my mum and the happiness they brought her, for the 2+ years that she was at Hillside.
Reply from Wendy Marsh, Registered Manager at Hillside HouseThank you Colin, for you very kind review. From all of the team at Hillside House.
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Review of

Sheridan House

from Kevin L (Son of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Sheridan House when he was struggling. The warm welcome from all staff was a breath of fresh air. He had many needs, which were met with ease and made me feel alot better. The rooms are very nice and decorated to a very high standard - the sea views are absolutely stunning. Staff
are always bubbly and stop to chat and offer tea too! The food menus have a wide variety, and Dad loved the puddings. Sheridan House really is home-from-home.
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Review of

Sheridan House

from S C (Daughter of Resident) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to Sheridan at the beginning of this year. It's lovely to see her being so well looked after and enjoying more of a social life. All the staff are cheerful, friendly and helpful, always willing to lend a hand and have a chat when they can. More activities would be good, to add to scrabble
club and others on offer. The food is good, but could be more flavoursome, not spicy,
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Review of

Sheridan House

from Elizabeth G (Daughter of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The patience, care and compassion shown to my mother by the staff at Sheridan House were outstanding, and I cannot thank them enough, particularly those who sat with her during her final days. Her room and bathroom were kept tidy and clean. The chef went out of his way to make meals she could eat and
enjoy. Anything she asked for was provided. Thank you.
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Review of

Hillside House

from Esther C (Daughter of Resident) published on 28 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Hillside House highly enough. Both care and home should be written large and underlined. The genuine care and compassion shown by every member of staff not just to my father but also to me and my family were second to none. Sadly, my father was a resident for only 6 months before
he passed away at 96 years of age. Through the Covid-19 restrictions, Hillside House did everything that they could to ensure that residents could receive visitors in absolute safety. They recognise the importance of residents being able to see and talk to their loved ones and vice versa. Hillside House really is a home from home. There is no sense of it being an institution. There are just 14 individual rooms, each one different but all en-suite, bright and airy with superb views over the glorious Devon countryside. The tasty meals, always with a choice, are home-cooked. There’s a delightful residents’ lounge, an enclosed courtyard and plenty of places to sit and chat or just stroll outside.
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Review of

Hillside House

from Doreen H (Stepdaughter of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, friendly, helpful staff; spacious, bright, well-equipped rooms; beautiful surroundings.
We were so lucky that a room was available so that high-quality care and attention could be put in place, making a difficult time the best it could be.
Reply from Wendy Marsh, Registered Manager at Hillside HouseThank you for your lovely review, we miss you all.
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Awards / Recognitions (1)

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Frequently Asked Questions about Brandon Care Ltd

How many Care Homes does Brandon Care Ltd own?

Brandon Care Ltd own 2 Care Homes.

Which Brandon Care Ltd Care Homes have the highest review score?

Sheridan House & Hillside House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon Care Ltd to verify any information. View our terms and conditions. Brandon Care Ltd has an Enhanced Service – more info.