Care Homes Owned by Coast & Country Care Ltd

I can't rate Kat, Nicola and the rest of the Sheridan House team highly enough. When you walk through the door of Sheridan House it doesn't feel like a care home. You're made to feel welcome and treated with warmth and respect. I can see that nothing is too much trouble and every need for both residents and families is met with consideration and respect. You never ever feel like you're stopping a member of staff from doing something else because you are the priority, residents and family alike. Thank you from the bottom of my heart for looking after my mum in such a wonderful way. I genuinely have no concerns about her living at Sheridan.

We looked at several other care homes in the area, but Hillside stood out as the best in our opinion; clean and bright inside with fabulous views of the surrounding countryside, spacious bedrooms with only a small number of residents creating a homely feel.

Our Dad has been here just under a year, and is now thriving, thanks to the kindness and patience of the staff, and the fresh, home cooked meals. He is always clean, smart and cheerful, and is well looked after by a small team of regular carers who have got to know his likes and dislikes. He has the company of the other residents when he wishes, and a comfortable room to relax in when he wants to be alone.

Friends and family have remarked that it is a pleasure to see him looking so well, and we are grateful that we no longer have to worry about him, now that he is being so well looked after.

Well looked after and kind staff.

Dad initially came to Sheridan House for respite after a hospital stay. He was so well cared for that he decided of his own accord that he would like to stay. He has a lovely en-suite room with beautiful views over the garden & the sea. The staff are all so friendly & caring and I have complete confidence in the care he receives. We are always made welcome when we visit and it is such a relief for us to know Dad is receiving the best level of care.

I would recommend Sherian House if you are searching for a place - definitely.

I made my customary visit to see my mother. As usual, it was a very pleasant experience. Staff genuinely care about residents and the home is blessed by a low staff turnover. Surroundings are beautiful to view from inside and outside. My mother is very settled and I know she is in good hands. I would be happy to spend my last few years at Hillside.

My sister and I visited some seven or eight care homes when my wife had to move into a care home. One matched Hillside and one, in an old and smelly building, was so bad I would not have liked to eat a meal there. Hillside is set in several acres, cares also for animals - horses, alpacas, 2 goats and chickens. Has fantastic views. With just 14 rooms, it's like living with a large family. Various activities are arranged, and weather permitting, outside trips can be taken. All in all, a very pleasant place to live.

Very satisfied with service.

My Dad is settled, content and very well looked after.

The staff were all very friendly and helpful, the family is most grateful to them all and the manager Kat was super efficient but also very human too.

I would recommend Sheridan to anyone.

Dad has settled very well, he is enjoying all his meals and snacks. The view from his room gives him something to watch during the day. All the staff are wonderful.

I have told my children that, when I need it, I want to go somewhere as good as Hillside House. We were so fortunate to find such incredible care, warmth and safety for my dad in beautiful location and surroundings. What a view! The staff - and the food - are excellent. He is happy on his own looking at the hills and the animals but there are activities to keep him engaged too. It was a tricky transition coming from living on his own where we were finding it hard to meet his increasing needs. At Hillside he is enjoying a new norm of being clean, having beautifully laundered clothes, being more sociable, taking medication regularly, eating proper meals, etc. It is such a relief we can focus on being with him, rather than cooking and cleaning. I won't be afraid of needing care in the future if there are places as good as Hillside.

The Brandon House Group was recommended to us by a friend who is a retired GP after they had looked after her mother.

After a visit I leave my husband safe in the knowledge he is in caring, safe and kind hands.

A wonderful home, staff just aims to please. Nothing too much trouble. The food and rooms are excellent.

Mum moved to Sheridan in Feb 2024 and she flourished in the dedicated, caring, and supportive environment provided by the outstanding and conscientious team there. From the moment of our first contact with the staff, we were impressed by their friendly yet professional efficiency and the way they wanted to make everything perfect for Mum. Sadly Mum passed away in October and the care they gave to her in her last months was exemplary. She was treated with utmost dignity by all the staff throughout her time there. As visitors, we were always made welcome and we were most grateful for the extent of support we were given as relatives.

Dad moved to Sheridan House in early 2024 from another care home. Immediately it was obvious that the staff truly care and are well organised. The home has an app which enables me to know how he is each day. Dad has formed positive relationships with the staff and other residents. He really enjoys the keep fit and regular massages. Dad chooses to manage his own medication and the home has supported this independence. Dad and I would wholeheartedly recommend Sheridan House.

From the moment of first contact, I was so impressed with the friendly efficiency of the management who emphasized that this was my home. To the present day, I have received excellent care but I am also given as much privacy as possible. I feel my choices are important. Staff are well trained and efficient although communication can sometimes be a problem. I feel safe at valued at the home.

We cannot rate Hillside and its staff highly enough. Mum had wonderful care and although mostly in her room, she was comfortable and able to access help whenever she needed it. Her room was light and spotless with a lovely view across the valley from her window. The food was excellent and the carers looking after her were so kind. Everyone did everything they could for her until her passing.