Care Homes Owned by Homecroft (Four Oaks) Ltd

away at the end of July 2024. I visited daily for almost 2 months and witnessed nothing but expert care .I was invited to feel part of the Wyndley family and any needs Mum had were met with huge respect and compassion
Mum struggled so much with not being able to make her needs known, but staff went to a great deal of time and effort to ensure all her needs were met.
Many of the permanent RN staff at the time delivered care in a very professional manner. Having champions within many areas of nursing care really had an impact on the quality and standards of care delivery .
Thank you to everyone involved with Mum you really do the caring profession much justice

The carers and management are excellent!

my family and me and little things like arranging lunch on our own was never a problem.
Over the time my Mum had several admissions to hospital and they always welcomed her back at any time of the day which were very useful with transport arrangements.
On the day of Mums funeral, the staff all came out and paid their respects and some of the staff attended the funeral which was really lovely.
The home did the best for Mum and sometimes I knew care was more important than profit.
I would strongly recommend that any families looking for a nursing home in the area should certainly visit Wyndley and spend some time with the manager and the staff.

her medical needs but personal care, she was bed-bound and extremely frail. We visited every day, always met with friendly greetings from everyone, kept up to date with medical developments, changes were promptly dealt with, ensuring she was as comfortable as possible. Someone was always on hand to discuss any concerns. When Mom passed as throughout her care we were kept informed, and were able to spend her final moments with her. We cannot thank everyone enough for looking after not only Mom but us as a family during those last few weeks. We would assure anyone looking for care for a family member Wyndley Grange should be top of your list, the staff are amazing, we cannot praise them highly enough.

herself and has become a resident. She has a lovely spacious room overlooking the garden and can get out to the lovely covered garden terrace to sit and read or take a bit of exercise. All the staff are friendly and kind from the Nurses, Carers, Housekeepers, Receptionists to the lovely maintenance men. I have peace of mind that all her needs are catered for and she is in a secure and safe environment.

respect in all aspects of her stay. As she got weaker the type of help was modified to suit her needs and ensure that she was comfortable. Trips to the lounge stopped because she didn't want to go. She could barely move in bed and ate very little but they did all they could to encourage her. When we visited the staff told us how she was doing, nursing staff were always available for Mother and to help us understand what was happening. When the time came we were contacted and went to see her, the nursing staff were brilliant, sympathetic and understanding both with Mother and those of us visiting.
Can't thank them enough.

were amazing treating her with dignity and respect and were very caring and empathetic to her needs. It gave us as a family great peace of mind knowing that she was being so well looked after at all times of the day and night.

When we knew mum was the end of her life we could not have asked for more. The nursing team were always on hand to talk to us and explain what was happening, what medication she was on and the next steps. The staff supported us as a family as well as the care they gave mum to make her as comfortable and as pain-free as possible in her last few days.

I would not hesitate to recommend Wyndley Grange as a care home. The staff are wonderful and the care is second to none.

his regular visits. The whole experience was as positive as it could have been and I can only thank everyone at Wyndley Grange for their support at a most difficult time.

caring, pleasant, and thorough. There are no agency staff as all the staff at Wyndley want to work there and care about what they are doing. Nothing is too much trouble.
My father who is 93 visits Mum every day. He lives alone. He has just had a week's respite at Wyndley due to illness. Although he has no plans to return as he wishes to remain independent, he only had good things to say about his stay.
The manager is always available. Any needs you have he is only too happy to accommodate.

care for her as her condition deteriorated, I could not have been more wrong. The need to move Mum became desperately urgent.
The Wyndley Grange team were supportive, communicative and very caring at every single level - I honestly cannot fault them. They understood her needs clinically and emotionally. I believe this greatly helped to improve her behaviour and state of mind as her conditions took hold. An immense relief.
I was kept informed of every change in my mother's care with the reasons behind this. As a daughter, I was so grateful for this support, as it removed so much stress.
Wyndley Grange offers the best care possible, and I would not hesitate in recommending this home.

spirit.

My mother was extremely happy with the care provided, the food was to the highest standards and their compassion was second to none. The activities team went above and beyond to ensure we had regular video calls whilst we couldn’t visit. There was nothing that was too much for them, they’d regularly sort out her mobile phone, fix her TV remote and always on hand to chat. The nurse's teams also spent time talking to her, reassuring her when she was anxious and they always kept us up to date on her care. The end of life care was exemplary, not only did they care for my mother in her final hours but they supported my sister throughout her time with our mother. I highly recommend this nursing home.

After viewing a few homes in the area, we were instantly impressed with Wyndley Grange, the home was clean, bright and the staff very friendly, so it was our first choice, and we're so happy to get her a room. We worked with the team at the home to put a personal care plan in place. I am pleased to say, my mother has improved dramatically since being a resident, and her quality of life is superb.

given support to deal with and changes that took place in her condition or treatment.

in with the activities at Wyndley, and especially enjoyed being able to sing his favourite songs with a microphone when the singer came each month.

My father-in-law was blind, but this disability did not interfere in any way with his care, which was second-to-none. Activities staff gave him brail books to read and allowed him to play his favourite music each day. They were tentative and careful when it came to mobilising my father-in-law around the home and his care needs were always met in a dignified and timely manner.

When we came to visit, it felt like home. The staff were friendly, warm, polite and hard-working. They always made us feel very welcome.