Wyndley Grange Nursing Home

2 Somerville Road, Sutton Coldfield B73 6JA

Wyndley Grange Nursing Home, Sutton Coldfield, West Midlands
Wyndley Grange Nursing Home, Sutton Coldfield, West Midlands
Wyndley Grange Nursing Home, Sutton Coldfield, West Midlands

Wyndley Grange Nursing Home is experienced in a wide range of healthcare challenges, providing care that is tailored to suit the individual and of a recognised standard.

Residents and their loved ones are assisted in a sensitive manner when integrating within the life of the home, with viewings recommend and pre-admission assessments carried out.

Alongside a person-centred service, the team believe in supporting an active lifestyle, involving the residents in decision-making and taking on board individual likes and dislikes.

Group: Homecroft (Four Oaks) Ltd

Person in charge: Nicholas Murch (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 56

Shared Rooms: 4

Rooms with ensuite WC: 53

Weekly Charges Guide: Nursing Care Single £750 – £950 , Nursing Care Shared (per person) £695 – £750

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Viewing by appointment only (especially weekends). We do understand that sometimes appointments are difficult to arrange. We ask that you call 1 hour before viewing. This is to ensure that we have someone available to show you the Home, without compromising care to our current residents.

Parking:

Parking is available on site. Should there be no available spaces, the local leisure centre next door has parking facilities available.

Latest Care Quality Commission* Report on Wyndley Grange Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Wyndley Grange Nursing Home has a Review Score of 7.5 (7.528)

The Review Score of 7.5 (maximum of 10) for Wyndley Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Wyndley Grange Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.45 for Wyndley Grange Nursing Home is calculated as follows: ( (40 Excellents x 5) + (9 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 60 Ratings = 4.45

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.078 Points relating to the number of positive Reviews for Wyndley Grange Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.8 Target = 0.078

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wyndley Grange Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Wyndley Grange Nursing Home

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

My wife has been a resident in Wyndley Grange Nursing Home since October 2014. The care that she has received during her two years so far has been first class and cannot be faulted. Every member of the staff shows kindness to all residents and treats everyone with respect. They attempt to anticipate their needs and deal with them before a problem arises. If there is any cause for concern it can be discussed and dealt with without objection by the manager and senior staff who are always available to talk about the care that is provided. The nurses, carers and other staff are always very cheerful and do their best to keep all residents happy in, sometimes, very trying circumstances. Various activities are organised for those residents who are able to take part and benefit from them.

How likely would you be to recommend Wyndley Grange Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When we were initially looking for a care home for my mother we were very impressed by Wyndley Grange's assurance that a GP visited every Wednesday - we were led to believe that seeing a GP would be no problem. Once my mother was living at Wyndley we found that this was not the case. We struggled to arrange the GP to visit my mother. We found the nursing staff very good, very knowledgeable and caring. However we found some of the carers were poor. One particular carer treated my mother very dis respectively. Most of the carers were good, although there seemed to be quite a lack of communication regarding my mother's needs. We were very disappointed at the huge number of different carers which we thought would be very unsettling to a new resident. This situation did improve when we pointed this out so we felt our concerns had been heard. We were surprised that the manager did not send his condolences when our mother died but we were touched that the nursing manager came to her funeral.

How likely would you be to recommend Wyndley Grange Nursing Home? Unlikely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Poor

Safety / Security: Good

Rooms: Excellent

Value for Money: Poor

The family and I wish to express our appreciation and sincere thanks for all the care and attention they have given my Mother since January. Every member of staff from Management, Nursing Sisters, Carers, Domestic/Laundry Staff and even the handyman. We are updated regularly as to her condition and always made welcome when visiting. Cannot fault anyone.

How likely would you be to recommend Wyndley Grange Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst my dear mother in law's stay at Wyndley Grange was relatively short she was afforded exceptional care by the staff.
It was a great pity she was unable to enjoy the views over Sutton Park in her final days with us. The staff are attentive and understanding of the needs of the residents and visitors - respectful and courteous even in the most trying of circumstances.
When visiting I took the opportunity to speak with other residents and their relatives and my impression of the care provided was echoed by everyone. Thank you to everyone at Wyndley Grange for caring for our mother, the family will be eternally grateful.

How likely would you be to recommend Wyndley Grange Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My mother was cared for in an outstanding way over nearly three years, as she gradually became less mobile and more subject to dementia. All staff were genuinely caring and professional.
I was also impressed by how easy it was to communicate with everyone there, at any level, so we gained great confidence in her care.

How likely would you be to recommend Wyndley Grange Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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