Wyndley Grange Nursing Home

My father-in-law was cared for with compassion and kindness by the staff at Wyndley Grange, until he sadly passed away in March 2020.

Wyndley made sure that, for the last 2 years of his life, he was safe, and tended to his dementia needs in a professional and caring manner.

He enjoyed joining in with the activities at Wyndley, and especially enjoyed being able to sing his favourite songs with a microphone when the singer came each month.

My father-in-law was blind, but this disability did not interfere in any way with his care, which was second-to-none. Activities staff gave him brail books to read and allowed him to play his favourite music each day. They were tentative and careful when it came to mobilising my father-in-law around the home and his care needs were always met in a dignified and timely manner.

When we came to visit, it felt like home. The staff were friendly, warm, polite and hard-working. They always made us feel very welcome.

I really used to enjoy visiting this home to see my friend. We enjoyed having a catch up over a nice cup of tea. The staff are wonderful and nothing is ever too much trouble. When everything goes back to normal I am really looking forward to visiting again.

My wife was quite poorly having been discharged from hosptial with COPD. The care and attention was first class, couldn't fault the staff or the facilities. Sadly my wife passed, peacefully away last year, with her sons and me by her side. Everything was treated with dignity.

The care and attention my mother-in-law received while at Wyndley Grange was amazing. She was treated with such care and dignity. All the staff showed so much respect when talking to her and our family. I am so grateful that in the last months of her life where we could no longer look after her at home. She had such kind and compassionate people to care for her.

I cannot thank the staff enough. The care my mother received was excellent.

I am very happy about the care etc., at Wyndley Grange. Particularly certain individuals who go way beyond the care and respect they hve given to my husband. My husband's appetite has improved greatly and find the nurses, carers and all other staff completely competent and tolerant of my husbands challenging behaviour.

My auntie spent the last few weeks of her life at Wyndley Grange suffering from cervical cancer. She was 87 years old. I cannot praise enough the quality of care she received whilst she was there. She had a lovely room overlooking the garden and we were allowed to bring things from her home to make it comfortable for her. All the staff treated her with respect and showed loving care. When she passed away they were genuinely concerned about the family and opportunity was given for a quiet time to be spent with her before she was moved. When I visited her there was never an occasion that a member of staff didn't visit her to see if she wanted anything or to make her more comfortable. She herself praised the staff and spoke highly of them. My aunt was admitted on NHS Continuing Care basis. During the 4 weeks she was there she celebrated her 88th birthday. The staff arranged that the family could use the lounge next to her room as an overflow room. It was a lovely time! Thanks.

Our family cannot thank you and your team or commend you enough for the compassion and care offered to our loved one whilst he was with you. His stay with you was shorter than we initially anticipated but your team's unfailing support helped us all on Dad's journey to end of life. The entire team showed dignity and respect to dad. A truly kindly experience.

We were very happy with the care and attention my mother received from all the staff at Wyndley Grange.

Highly recommended!

The staff at Wyndley Grange were absolutely fantastic. I feel they went beyond their duties with the level of care and support given to my Mom. I could name individuals but that would be unfair because everyone was so friendly, caring and supportive, but very professional at the same time. My Mom was very upset at the prospect of going to a nursing home but I could see she settled down very quickly given the circumstances. I also was very concerned but I felt very reassured by the staff straight away. Anyone who has any reservations; I can only tell you my experience, and this is a fantastic care home and the staff are brilliant. I feel they go that extra yard. I can't thank them enough for everything they did for Mom.

I do not think I could do better anywhere else. As one of very few not confused, I miss company to talk to but the carers are very good and do converse when possible. I have a motorised wheelchair so I can get into the large garden which makes life much more bearable and interesting for wildlife.

My Mum was a resident for three months. She was treated with the utmost care, compassion and dignity. We as her family were also treated with the utmost care and compassion. We cannot thank ALL the staff enough for this.

Congratulations Wyndley Grange for changing all our perceptions of nursing homes! I'm not easy to please and wanted the very, very best care for my mom and she definitely got it.

Very pleased with the overall care that my mom received from this nursing home. The place is clean and atmosphere is very conducive for patients like my mom, who was on palliative care. Carers are brilliant and had kept Mom clean and comfortable. Nurses are skilful and well equipped with expertise in this area of care however, I've met a couple who are not good with their communication skills and were a bit abrupt and had no empathy with my dad at all. There are nurses who have been very kind and have a good heart and you can tell that they are genuine in what they are doing. I would like to thank the nurse who my dad always mentions has been very good with him and Mom, and the nurse who gave us support during Mom's last days. A big thank you to you all.

My wife's grandfather became a guest of Wyndley Grange after becoming immobile and unstable at home. His fitness had diminished over time and my wife's parents decided he needed more care and attention. After visiting and looking around lots of care homes in Sutton Coldfield we decided Wyndley Grange was the best place for him as not only did the staff seem the most attentive but the care home overlooked Sutton Park and had some lovely outside space and with Grandad being a retired farmer we thought he would enjoy the green space. We have been delighted with the care and attention that he received at the home. The owners and all of the staff were so so kind to Grandad and although he was sad to leave his home he was very well looked after here. The food and facilities were all good and there were lots of activities for the residents and Grandad enjoyed doing jigsaws and being in the garden. Our thanks to the manager and his great staff for making Grandad's last year comfortable and happy.

Wyndley Grange was the natural choice, for my father to go. We also had my nan in the home and therefore fully aware of the the capability and service the home can offer. Every thought and effort was provided to make his stay as comfortable as possible under the circumstances. The room my father lived in had modern day facilities, ensuite and the room always felt clean when we visited. Whilst it's not the greatest subject to talk about, the smell throughout Wyndley Grange always smelt "fresh", with a genuine warm atmosphere, which a lot of competing nursing homes cannot provide. Lastly, we would like to give the staff at Wyndley Grange a big thumbs up for the way they treat everybody who visits the home, you're always welcomed with a cup of tea and the staff always make a point of getting to know you, which makes it a family atmosphere, as opposed to "just a nursing home". If anybody had a bad word against the home, I would strongly challenge any negative thoughts and would recommend this to anybody.

ALL and I mean all the staff, of which there are a lot have been wonderful to my nearly 98 year old uncle. He was always kept beautifully clean and his room also. The staff are always busy, but always have time to chat to relations too and put them at ease.

He could not partake in any activity, but was always asked and gently encouraged.

My wife has been a resident in Wyndley Grange Nursing Home since October 2014. The care that she has received during her two years so far has been first class and cannot be faulted. Every member of the staff shows kindness to all residents and treats everyone with respect. They attempt to anticipate their needs and deal with them before a problem arises. If there is any cause for concern it can be discussed and dealt with without objection by the manager and senior staff who are always available to talk about the care that is provided. The nurses, carers and other staff are always very cheerful and do their best to keep all residents happy in, sometimes, very trying circumstances. Various activities are organised for those residents who are able to take part and benefit from them.

When we were initially looking for a care home for my mother we were very impressed by Wyndley Grange's assurance that a GP visited every Wednesday - we were led to believe that seeing a GP would be no problem. Once my mother was living at Wyndley we found that this was not the case. We struggled to arrange the GP to visit my mother. We found the nursing staff very good, very knowledgeable and caring. However we found some of the carers were poor. One particular carer treated my mother very dis respectively. Most of the carers were good, although there seemed to be quite a lack of communication regarding my mother's needs. We were very disappointed at the huge number of different carers which we thought would be very unsettling to a new resident. This situation did improve when we pointed this out so we felt our concerns had been heard. We were surprised that the manager did not send his condolences when our mother died but we were touched that the nursing manager came to her funeral.