Care Homes Owned by The Franklyn Group Ltd in Cumbria

The management staff have been very good in assisting with liaison regarding medical practitioners and appointments.

There is nothing too much trouble and are always updating us on my mother-in-law's health and health needs/

Stobars Hall is a lovely building in a beautiful setting providing a great welcome to all. It is very comfortable and feels very safe. There are lots of activities for the residents to engage with creating a happy atmosphere throughout. The staff are very friendly, caring and attentive. Lots of choice on the menu with a variety of home cooked food. Overall it is a wonderful home and I am happy in the knowledge my mum is safe and receiving great care there.

We both thank you all very much.

The experience has been so positive for Dad and myself, that we have made the decision that he will remain there, past his respite period.

The key word about Stobars Care Home is CARE.

Every single member of staff understands that this is the the focus of their role. My sister could not have received better care during the last ten months of her life whilst she was a resident at Stobars.

The care that went into the organisation of her 100th birthday party was amazing. The care that went into organising her room change was admirable. The day to day care of her physical, social and emotional needs was at a constant high level. The care that was offered to her and myself at the end of her life was sensitive and touching.

A few minor problems about missing clothes and hearing aids were dealt with promptly and efficiently.

Very happy with the care my mum receives from the amazing staff. She is well cared for and is happy in herself.

After spending six months in hospital I came here to recuperate.Having now been here ten months and heading home soon I thought it was the right time to comment on my experience here.The first thing and the most important thing is the carers who understand that their roll is to CARE which they do to a high standard and much better than the carers in hospital .I have had a lovely room with a lovely view . As a wheelchair user there is plenty of accessible areas outside which has greatly helped my recuperation .Closing comment about an earlier review which the resident's family criticised the management,all I can say is that in my experience here ,I don't recognise what they are saying and would recommend the home to family and friends.

It would be useful if when going in residents were asked to attach name tags to clothing; my wife is missing some of hers and has acquired others (very good ones!) not originally belonging to her. Some items now have a label. There are difficulties with missing sticks and specs. Overall very pleased, as is the family that, during her first year, she has been happy living at the home.

Stobars Hall has proven itself to be as good as everyone says. The place is fabulous, the grounds are great, the views are second to none. The staff and management go the extra mile to make sure that their residents are comfortable and settled. The food Is very good with a good variety of choices. We have only great things to say about our experience with every aspect of Stobars Hall. Thank you.

Overall I feel let down and disappointed and wouldn't recommend Stobars Hall for this type of resident.

The respite stay has been very good. The staff are always available and are very helpful. I raised two issues and both were dealt with immediately. I have eaten all the food, which is very good and plenty of variety. I enjoyed the entertainment. I feel very safe at Stobars Hall.

My mother was taken in for respite so my sister (full-time carer) could have a break. The care and devoted attention given to my mother was exceptional. My mum was always comfortable and pleased with how she was being cared for. Sadly my mum passed away whilst at Stobars Hall. The support and compassion were brilliant, thoughtful and understanding. I would recommend and praise the staff and the care provided.

She is quite contented and happy at the home. The staff, particularly the day staff, do a good job of being kind and caring. She loves her room and the fact that she is able to have some of her personal furniture in there. The manager and her team always take time to listen, and so I've any problems.

My mother was made to feel so welcome the day she arrived from the hospital. The entertainment is excellent. The staff go above and beyond expectations. They are very caring and attentive to residents' needs and also make visitors feel very welcome. Plenty of food and drinks are provided. Nothing is too much trouble for the staff. When we visited, there was lots of singing, and my mother was joining in. It was so good to witness that. The home is beautiful nice antique furniture, and the garden is outstanding. We took Mum out in her wheelchair, and she did enjoy it. I feel confident that my mum is receiving excellent care.

My sister is very content and happy living at Stobars.

Our minds are at ease knowing she is so well cared for!

My brother sadly was diagnosed with an aggressive terminal illness. He moved into Stobars Hall due to his care needs. From the start, nothing was too much trouble for the manager and her team. My brother's room was lovely - large, ensuite and light and airy. He was allowed to take his large collection of books and framed prints for the wall, which gave him comfort and familiarity in the last few weeks of his life. At a very difficult time in my life, the manager and her team were a huge help and comfort.

My mother has received excellent care while she has been staying here, and she has been very happy.

Assessment and acceptance into Stobars are excellent. Care and support are excellent. My mum had an incident in June clavicle; however, this was dealt with by management and the GP very well. My mum always seems happy and settled. Communication regarding my mum is very good from the management. Overall, Stobard is very friendly and homely, and my mum receives good care. Friendly and supportive from all staff. Management is excellent and very approachable, and it's reassuring my mum is in good hands. Thank you.