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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Viewpoint
Viewpoint creates joy in later years by managing a range of supported housing and care services for older people in Edinburgh, the Lothians and Fife.

It all started back in 1947 where goals are the same today - to improve the quality of life and wellbeing of tenants and residents by encouraging independence, enabling choice and offering peace of mind in a safe and supported environment.

Viewpoint is a Registered Charity (SC005619) and regulated by the Scottish Housing Regulator and Care Inspectorate.

Viewpoint Locations (2)

 - Browse 2 Care Homes owned by Viewpoint
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Marian House
7 Oswald Road, Edinburgh EH9 2HE 
9.7 36 reviews
Marian House, Edinburgh, City of Edinburgh
"My mum was in Marian House for six years, until she died early January this year. Everything about the home is really excellent, and I…"   Read all 36 reviews
  • from £2,135 / week
  • 35 Rooms
Location Type Care Home

Marian House is located within the Grange, a highly desirable part of Edinburgh. The care home can accommodate up to 35 older people in comfortable surroundings. It offers high standards of ... Read more about Marian House

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
St Raphael's
6 South Oswald Road, Edinburgh EH9 2HG 
9.4 20 reviews
St Raphael's, Edinburgh, City of Edinburgh
"St Raphael's has been a warm & welcoming new home for me and I greatly appreciate their care. There is a wide range of activites including…"   Read all 20 reviews
  • from £2,135 / week
  • 63 Rooms
Location Type Care Home

St Raphael’s – which is affectionately known as St R’s - is the group's largest home and it’s a busy, vibrant community with lots going on. Relatives are constantly dropping by, entertainers put on ... Read more about St Raphael's

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Viewpoint Reviews (56)

9.5

Viewpoint has a Group Review Score of 9.5 (9.534) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Viewpoint must have a Review Score.

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Review of

St Raphael's

from P B (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Raphael's has been a warm & welcoming new home for me and I greatly appreciate their care. There is a wide range of activites including regular outings staff are always kind and helpful. The food service is transitioning from an in house chef to bought in prepare meals for lunch & dinner. There are
teething issues - portion size (too small), lack of variety on menu and short notice changes. However, the team are engaging with residents to improve issues.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sThank you for your supportive review. The staff strive to make sure that new residents are made to feel welcome and well cared for. It is good to hear that you are enjoying the social activities and outings. We will continue to engage with the residents as we transition to the new food delivery service to ensure it meets the high standards you all deserve.
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Review of

Marian House

from Ruth M (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Marian House for six years, until she died early January this year.
Everything about the home is really excellent, and I cannot fault it in any way.
The care Mum received throughout the six years was first class (including being treated with utmost dignity and respect at all times).
She was always clean, dressed as well as she would have wanted and her hair almost always looked immaculate (only exceptions to this were really when the hairdresser was unable to attend unexpectedly). The staff were good at spending time with Mum and taking her off to activities. I was informed every Monday of the weekly activities programme. The app was such a helpful platform, enabling me to see almost hour by hour what care interventions there had been.
The end-of-life care extended to Mum (and indeed to us as family) was quite exceptional, for which we were hugely grateful and will never forget.
We would thoroughly recommend Marian House.
Reply from Asa Kitching, Manager at Marian HouseThank you for such a wonderful review. It was our pleasure caring for your mum and she will be greatly missed.
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Review of

St Raphael's

from David B (Brother of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister developed early onset dementia and moved into St Raphaels in 2015. The level of loving care she was provided with exceeded anything I could have wished for. She was initially living in the specialist dementia wing, where the staff fully understood her condition and treated her with dignity
and understanding. As her condition worsened she moved into the main house where she has lived for the last five years. Not once has she experienced any bed sores despite being bed ridden for the last few years. I can not thank the nursing staff enough for what this means for Chris and her family.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sHi David,

Thank you for your review and appreciation of the staff who cared for your sister. It was a pleasure to support her for all the years she lived here. Our staff aspire to always maintain high standards and very much appreciate it when this is acknowledged by family and friends.
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Review of

St Raphael's

from Christina T (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Daughter-in-Law: St. Raphael's has a very strong art program. The program runs Tues, Wed, Thurs by a capable and patient staff. The teachers meet the residents whatever their skill level. They are very experienced and change tactics to best assist the resident. I think this program is unique and helps
keep residents mentally active.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sHi Cristina,
Thank you for the review. The Craft Cafe is a fantastic resource for our residents and they produce some very special art work. The staff enjoyed meeting you on your visit to Edinburgh and hope you enjoyed seeing your mother-in law settled and happy in our care home.
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Review of

St Raphael's

from I S (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the care and attention my mother has received highly enough. The place is always immaculate. The staff all know the family by name. We receive updates and the portal allows us to see what is happening.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sHi Iwona,Thank you for your review. We all enjoyed seeing you on your recent visit to the UK.I will share your review with the staff. They all love supporting your mother and appreciate the positive feedback.
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Review of

Marian House

from F M (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose this care home for my mum in late 2023 because of its great reputation. I'm pleased to say that Marian House has lived up to our hopes & expectations and more.
The care delivered is very friendly & person centred - staff know the likes/dislikes, preferences of all their residents. High standards
of cleanliness, comfort & nutrition.
All in all, highly recommended.
Reply from Asa Kitching, Manager at Marian HouseThank you so much for this wonderful review. Your kind words and appreciation in this review will shared with the staff.
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Review of

Marian House

from Jacqui R (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived for years on her own in a flat. After experiencing several incidents, we realised she was unable to safely care for herself and needed to move into a home. I did some extensive research and decided that Marion House was the best place for her. She has always loved gardens, and the
garden and outlook at Marian House is gorgeous.
She has now been there for 2 years and the care she receives is fantastic. I live in South Africa and have to say that before she moved, I was always worried about her. She is now in a warm, loving and caring environment.
The staff are very good at keeping me updated about her condition and are always happy to respond to any queries I have.
All in all, I think it's the best decision we ever made, and I am thrilled with the care she receives.
Reply from Asa Kitching, Manager at Marian HouseThank you so much for this wonderful review. Your kind words and appreciation in this review will shared with the staff.
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Review of

St Raphael's

from L D (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to St Raphael's in 2023. She had advanced dementia and was treated with dignity and respect. The activity coordinators and staff made sure that she was stimulated and her interests met. She was a regular visitor of the cafe where the staff were extremely welcoming. She enjoyed the musical
activities offered and outings. During her palliative care, the staff were amazing. They were kind and caring, spending time with mum and the family, making sure mum was comfortable and we were supported. St Raphael's has an excellent management team who know their residents and have regular meetings with relation to keep them informed and to ensure they offer a high level of care. I highly recommend St Raphael's
Reply from Jeannie Garing, Care Home Manager at St Raphael'sThank you for your review. It was a pleasure to care for you mother and get to know her daughters. We will be reminded of her each time we see some of her art work from the Craft Cafe. Best wishes to you both. Jeannie
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Review of

St Raphael's

from Pauline M (Relative of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend St Raphael's Nursing Home. Up till just recently, my relative was being cared for by the staff in the Rutland unit who absolutely went above and beyond to care for her needs which they carried out 110% with the utmost care, respect, compassion and professionalism. I will never
forget the comfort and support they all showed me personally and how well they took care of my relative throughout her time there. I will never forget what they did not only for my relative but for me through her palliative care they were a huge comfort to me and showed both of us such love and care. Thank you so much you will all have a special place in my heart for what you have done.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sThank you for your review. Receiving confirmation that the staff have supported both you and your relative with such care and compassion throughout their stay with us is very much appreciated. I will share your review with the staff team in the Rutland Unit.
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Review of

Marian House

from S C (Wife of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved from the family home into Marian House a few months ago. Due to his condition, he didn't settle well at first but the staff were so caring and patient with him. He now says that they are 'lovely people' and I am relieved and happy to report that he is settling into his new home.
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care home is spotlessly clean and the food is excellent with a choice of meals to suit all tastes.
A warm and friendly ambiance greets you when you enter and the staff are always ready to answer any queries you may have. The garden to the rear is very attractive and the perfect spot in which to relax on a sunny day.
We are delighted with the care our loved one receives in Marian House.
Reply from Esther Bathgate, Head Of Care at Marian HouseHi, thank you for your wonderful review. I am so pleased that the care home environment, the food, and the staff are pleasant and welcoming. I am also pleased to hear that your husband has settled in well. I will share this review with the staff team at Marian House.
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Review of

Marian House

from Stephen W (Husband of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is exemplary in every way. No complaints whatsoever. Nothing is too much trouble for the staff who are friendly and extremely attentive and caring. Most of the staff have been in the home for some time which is always a good sign. The decoration of the rooms and public areas is spotlessly
clean and there are no untoward smells anywhere. There is a regular activity programme which is published in advance each week. There is excellent medical support from a local GP practice and ophthalmic and dental support is available.
Reply from Esther Bathgate, Head Of Care at Marian HouseThank you Stephen for this wonderful feedback. I am happy to hear that your experience of care in Marian House has been exemplary. I will share this feedback with staff in the care home.
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Review of

Marian House

from Kay C (Wife of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been 3 months since my husband moved into Marian House. The most wonderful aspect of this care home is its staff. All staff are very friendly, helpful and conscientious and compassionate. They really work very hard to make residents happy and comfortable. I cannot thank them enough for working
tirelessly to look after my husband. Furthermore, the most attractive feature of Marian House is its mature garden. On a sunny day, residents and their relatives can enjoy strolling the garden. On such a fine day, animals including Alpacas, Shetland ponies, pigmy goats, and guinea pigs came to visit residents. I was truly astonished to find them in the courtyard. Marian House also welcomes visitors by pets as well. My husband appreciates a regular visit by his pet cat. It makes all the difference to him. I would like to end my review with my heartfelt gratitude to all the members of staff.
Reply from Esther Bathgate, Head Of Care at Marian HouseThank you so much for this wonderful review. From our viewpoint, we are pleased to be reviewed that the care in Marian House is exceptional and the environment is enjoyed by everyone, service users, families, and other visitors alike. Your kind words and appreciation in this review will shared with the staff and management.
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Review of

St Raphael's

from Sheena M (Niece of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved to St Raphael's 6 months ago. We had looked at St Raphael's a number of times but she declined to go. Deputy Manager very patient and understanding through these many visits. Finally, last October, Deputy Manager found us a perfect room and in a few days my aunt moved in. We were greeted
by a lovely, friendly nurse who handles intake, she immediately put my aunt at ease. I live quite some distance and every time I phone my aunt is pleased. Staff have been communicative when issues have arisen (falls, new meds, etc.) which has been comforting. All staff have been pleasant, welcoming, professional and friendly. Couldn't be happier.
Reply from Esther Bathgate, Head Of Care at St Raphael'sThank you so much for this wonderful review. Finding a suitable care home that both the person in care and family agrees to is not an easy journey. I am delighted to hear that staff at St R made this easy and they continue to do so. This feedback will be shared with the staff.
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Review of

Marian House

from Susan C (Sister of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Marian House since early 2024 and I was very apprehensive about her settling in. I needn't have worried as the staff were so welcoming and friendly and had hung all her favourite pictures beautifully to make her room very homely.
Marian House is a lovely airy light-filled
building inside and it wraps around a well-kept sunny courtyard garden. My sister's room looks out on this space and I know it gives her a lot of pleasure as do her little forays out there.
The staff are very understanding about her need to have a little independence and don't interfere with that. I think things could have been very different in a place where a more rigid approach was taken.
There are also lots of activities my sister can take or leave as she feels inclined.
So all in all she is happy and content in a difficult health situation thanks to the care and kindness of the staff of Marian House who really couldn't try harder.
Reply from Esther Bathgate, Head Of Care at Marian HouseThank you for taking the time to give us such a great review. At viewpoint, we are so delighted that your sister has found a new home where she can be herself and continue to do the little things that bring her joy and maintain her independence at the same time. This feedback will be shared with the staff at Marian House.
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Review of

Marian House

from Derek C (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We will be forever grateful to Marion House in accepting our mum into their beautiful nursing home. It had a peaceful and calming atmosphere from the first minute we entered. The Marion House staff have gone above and beyond to make sure Mum has everything that she needs to help her have some independence
back, they have managed to get Mum to walk with help where she has not done since her operation. Mum has quickly settled into Marion House and is happier in there than when she was at home with carers. Mum talks about the delicious meals and tells us she likes staying in the home. This is all due to the experienced staff who show so much patience, kindness, love and first-class care to our mum. Marion House probably don’t need any reviews but sometimes it’s nice to hear that all the staff there are all doing such a fantastic job making my mum very happy and giving her first-class care, so I thank all of the staff and we will be forever grateful to them all.
Reply from Esther Bathgate, Head Of Care at Marian HouseThank you so much for this wonderful review. I am so pleased to hear of all the good progress that your mother has made since moving into our care. I will share the review with the staff group so that they can see how much their work and dedication is appreciated.
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Review of

Marian House

from Shirley M (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved into Marian House at the beginning of the year. We got a really good feeling about the care home when we went to see it and have to say we were not wrong. The staff are fantastic, the level of care and attention to detail is first-class. There’s a great programme of weekly activities.
We really can’t praise Marian House enough and feel totally reassured that our mum is being well looked after.
Reply from Esther Bathgate, Head Of Care at Marian HouseOn behalf of Viewpoint, and all the staff at Marian House, we are so delighted that the care that your mother has experienced has been fantastic. Our mission is to stay at the top of the game ensuring that our service user`s experience of care is next to none. Thank you for this wonderful review.
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Review of

St Raphael's

from Patricia E (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident since December 2023. He has been very well looked after by the team at St Raphael’s and they have worked hard to give him personalised care.
He enjoys the meals, the wine and the social activities, including the craft cafe, even though he is severely sight impaired.
When he
was unwell with delirium, the team went the extra mile to look after him, supported by the local Hospital at Home team.
We would recommend the home to anyone who is needing 24-hour care, as he now does.
Reply from Jeannie Garing, Care Home Manager at St Raphael'sThank you for your review. It is good to hear that your father is receiving personalised care and has engaged in the activities offered. The team work hard to support the residents, especially when they are unwell and appreciate your positive comments about the care and support your father received when he was unwell.
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Review of

St Raphael's

from Linda E (Guardian of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I chose St Raphael's for the friend I am guardian for as I had had excellent care for my aunt and my mother, over a period of eight years (2014-2022). My friend has autism, is completely deaf and has mobility issues - she is treated with respect and dignity, has her taste in clothing and menu choices
completely indulged and, most importantly, is treated as an individual. I am thrilled to see carers and entertainment staff interact with her, bringing out her sense of fun and making her feel valid. I owe St Raphael's and all its staff and management a huge debt of gratitude.
Reply from Esther Bathgate, Head Of Care at St Raphael'sThank you so much for this review. We are so pleased to hear that your experience of our standards of care was excellent and responsive to the needs of your loved ones.
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Review of

St Raphael's

from L D (Husband of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were attentive to the needs of the residents, particularly in personal hygiene.
Reply from Lynne Feeney, Business Support Administrator at St Raphael'sThank you for your review. We are pleased you found the staff attentive, particularly with regard to personal hygiene. Thank you.
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Review of

St Raphael's

from C H (Sister of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful, welcoming, peaceful atmosphere as soon as you walk in. Very caring, attentive staff, always smiling and kind. I'm so pleased my sister lived her last days in such a great home.
Reply from Lynne Feeney, Business Support Administrator at St Raphael'sWhat a lovely review, but our sympathies to you on the loss of your sister. We hope that continues to be a comfort for you as time passes and that she was well cared for. Kindest regards.
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Frequently Asked Questions about Viewpoint

Costs for care homes owned by Viewpoint

Average costs per week for care homes owned by Viewpoint by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Viewpoint, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Nursing Care £2,135
Nursing Dementia Care £2,212
All Care Types £2,135
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Viewpoint own?

Viewpoint own 2 Care Homes.

Which Viewpoint Care Homes have the highest review score?

Marian House & St Raphael's have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Viewpoint to verify any information. View our terms and conditions. Viewpoint has a Platinum Service – more info.