Care Homes Owned by Viewpoint

of cleanliness, comfort & nutrition.
All in all, highly recommended.

garden and outlook at Marian House is gorgeous.
She has now been there for 2 years and the care she receives is fantastic. I live in South Africa and have to say that before she moved, I was always worried about her. She is now in a warm, loving and caring environment.
The staff are very good at keeping me updated about her condition and are always happy to respond to any queries I have.
All in all, I think it's the best decision we ever made, and I am thrilled with the care she receives.

activities offered and outings. During her palliative care, the staff were amazing. They were kind and caring, spending time with mum and the family, making sure mum was comfortable and we were supported. St Raphael's has an excellent management team who know their residents and have regular meetings with relation to keep them informed and to ensure they offer a high level of care. I highly recommend St Raphael's

forget the comfort and support they all showed me personally and how well they took care of my relative throughout her time there. I will never forget what they did not only for my relative but for me through her palliative care they were a huge comfort to me and showed both of us such love and care. Thank you so much you will all have a special place in my heart for what you have done.

care home is spotlessly clean and the food is excellent with a choice of meals to suit all tastes.
A warm and friendly ambiance greets you when you enter and the staff are always ready to answer any queries you may have. The garden to the rear is very attractive and the perfect spot in which to relax on a sunny day.
We are delighted with the care our loved one receives in Marian House.

clean and there are no untoward smells anywhere. There is a regular activity programme which is published in advance each week. There is excellent medical support from a local GP practice and ophthalmic and dental support is available.

tirelessly to look after my husband. Furthermore, the most attractive feature of Marian House is its mature garden. On a sunny day, residents and their relatives can enjoy strolling the garden. On such a fine day, animals including Alpacas, Shetland ponies, pigmy goats, and guinea pigs came to visit residents. I was truly astonished to find them in the courtyard. Marian House also welcomes visitors by pets as well. My husband appreciates a regular visit by his pet cat. It makes all the difference to him. I would like to end my review with my heartfelt gratitude to all the members of staff.

by a lovely, friendly nurse who handles intake, she immediately put my aunt at ease. I live quite some distance and every time I phone my aunt is pleased. Staff have been communicative when issues have arisen (falls, new meds, etc.) which has been comforting. All staff have been pleasant, welcoming, professional and friendly. Couldn't be happier.

building inside and it wraps around a well-kept sunny courtyard garden. My sister's room looks out on this space and I know it gives her a lot of pleasure as do her little forays out there.
The staff are very understanding about her need to have a little independence and don't interfere with that. I think things could have been very different in a place where a more rigid approach was taken.
There are also lots of activities my sister can take or leave as she feels inclined.
So all in all she is happy and content in a difficult health situation thanks to the care and kindness of the staff of Marian House who really couldn't try harder.

back, they have managed to get Mum to walk with help where she has not done since her operation. Mum has quickly settled into Marion House and is happier in there than when she was at home with carers. Mum talks about the delicious meals and tells us she likes staying in the home. This is all due to the experienced staff who show so much patience, kindness, love and first-class care to our mum. Marion House probably don’t need any reviews but sometimes it’s nice to hear that all the staff there are all doing such a fantastic job making my mum very happy and giving her first-class care, so I thank all of the staff and we will be forever grateful to them all.

We really can’t praise Marian House enough and feel totally reassured that our mum is being well looked after.

was unwell with delirium, the team went the extra mile to look after him, supported by the local Hospital at Home team.
We would recommend the home to anyone who is needing 24-hour care, as he now does.

completely indulged and, most importantly, is treated as an individual. I am thrilled to see carers and entertainment staff interact with her, bringing out her sense of fun and making her feel valid. I owe St Raphael's and all its staff and management a huge debt of gratitude.

and facilities are fantastic - great food, coffee and cake, great laundry service. There are also activities for those who would like to participate.
The care team are kind, caring, patient, attentive, respectful and supportive - not only of Mum but the whole family. The staff involve us in decisions and keep us informed.
Mum's individual needs are understood and catered for.
On moving in we were met with warmth, understanding and clear and helpful information.
As I live abroad I am lucky that my Mum is living and cared for in such a lovely place, and that I have access to the care plans. when I ring there is always time to keep me updated. I feel as though nothing is too much trouble.

and needs. The home is set in a leafy residential area which adds to the generally positive atmosphere. Meals are interesting and varied.