
I cannot praise the care and attention my mother has received highly enough.I S(Daughter of Resident/Service User)



I cannot praise the care and attention my mother has received highly enough.I S(Daughter of Resident/Service User)



St Raphael’s – which is affectionately known as St R’s - is Viewpoint’s largest home and it’s a busy, friendly community with lots going on. Relatives are constantly dropping by, entertainers put on shows and activity co-ordinators and care assistants join in the fun, helping residents to enjoy the events and experience joy in later years.
Bus trips take place regularly throughout the week and whisk residents away to the coast...
Care Provided by St Raphael's
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are fully inclusive of all care and nursing requirements by our highly trained, friendly staff and include a regular review of care plans and communication. (Also inclusive of any care/nursing payments which a resident may be entitled to through local authority funding). We will discuss all care requirements with you upon application to ensure we can suitably meet the needs of the user.
- Fully furnished, individually designed en-suite rooms
- Separate shower/bathroom where required
- All food and drink including alcoholic beverages
- Access to landscaped garden and grounds
- A range of engaging activities and lifestyle programme
- Day trips and visits, access to on-site bar and home-cinema room
- Craft Café (provided by Impact Arts)
- Housekeeping and laundry service
- Free Wi-Fi access throughout and phone points in each room
- Please note that services such as the on-site hairdresser and chiropodist will incur additional charges. Consumables such as toiletries, newspapers/magazines and also paid separately
- Premium rooms are also available at an additional charge
The price(s) shown are provided by the care home. Contact St Raphael's for full pricing details and T&Cs.
Contact St Raphael's to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Viewpoint
- Voluntary / Not for Profit Owned
Person in charge
- Jeannie Garing (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- St Raphael's is open for visitors at all reasonable times, pets are also welcome by arrangement. Joining in with resident activities is encouraged and larger visitor parties can attend for special occasions, but should be discussed prior to visit.”
Parking
- Free parking
St Raphael's Reviews (21)
St Raphael's has a Review Score of 9.1 (9.145) out of 10, based on 8 reviews in the last 2 years.
Over all time St Raphael's has 21 reviews.
My brother was admitted suffering the latter stages of vascular dementia. Sadly the home had to deal with his wife using power of attorney to deny his family phone calls or visits, this was a very difficult scenario for the home to handle. Staff were given abuse on the phone and could not pass information to us. This they handed so well with compassion for us, although his condition was deteriorating he was given such care, treating him with respect and gentleness with his outbursts, we were allowed to visit near the end, and saw for ourselves the wonderful care he was given with dignity thank you all so much.
Hi Joyce, Thank you for your review. Our staff always have the resident as their main focus and work very hard to support all family and loved one's. This can be difficult but we try very hard to find ways for all who care to be involved.
I can't find anything negative to say. I can only express my appreciation for the excellent care given to my relative and also shown to me, over more than six years.
Thank you for your kind and supportive words. Our team have enjoyed caring for your relative and also getting to know you. Your ongoing support is very much appreciated.
My Dad has been in St Raphael's for a couple of years now and has been very well looked after throughout this time.
The staff know him well and have cared for him through some recent episodes of delirium very effectively.
He needs help with all personal care now but is always smartly dressed and clean and tidy.
Thank you for your review. The staff team work hard to get to know the residents as individuals and plan their support around their personal preferences. The staff very much appreciate the support you give home.
St Raphael's has been a warm & welcoming new home for me and I greatly appreciate their care. There is a wide range of activites including regular outings staff are always kind and helpful. The food service is transitioning from an in house chef to bought in prepare meals for lunch & dinner. There are teething issues - portion size (too small), lack of variety on menu and short notice changes. However, the team are engaging with residents to improve issues.
Thank you for your supportive review. The staff strive to make sure that new residents are made to feel welcome and well cared for. It is good to hear that you are enjoying the social activities and outings. We will continue to engage with the residents as we transition to the new food delivery service to ensure it meets the high standards you all deserve.
My sister developed early onset dementia and moved into St Raphaels in 2015. The level of loving care she was provided with exceeded anything I could have wished for. She was initially living in the specialist dementia wing, where the staff fully understood her condition and treated her with dignity and understanding. As her condition worsened she moved into the main house where she has lived for the last five years. Not once has she experienced any bed sores despite being bed ridden for the last few years. I can not thank the nursing staff enough for what this means for Chris and her family.
Hi David,
Thank you for your review and appreciation of the staff who cared for your sister. It was a pleasure to support her for all the years she lived here. Our staff aspire to always maintain high standards and very much appreciate it when this is acknowledged by family and friends.
Daughter-in-Law: St. Raphael's has a very strong art program. The program runs Tues, Wed, Thurs by a capable and patient staff. The teachers meet the residents whatever their skill level. They are very experienced and change tactics to best assist the resident. I think this program is unique and helps keep residents mentally active.
Thank you for the review. The Craft Cafe is a fantastic resource for our residents and they produce some very special art work. The staff enjoyed meeting you on your visit to Edinburgh and hope you enjoyed seeing your mother-in law settled and happy in our care home.
I cannot praise the care and attention my mother has received highly enough. The place is always immaculate. The staff all know the family by name. We receive updates and the portal allows us to see what is happening.
Hi Iwona,Thank you for your review. We all enjoyed seeing you on your recent visit to the UK.I will share your review with the staff. They all love supporting your mother and appreciate the positive feedback.
Mum moved to St Raphael's in 2023. She had advanced dementia and was treated with dignity and respect. The activity coordinators and staff made sure that she was stimulated and her interests met. She was a regular visitor of the cafe where the staff were extremely welcoming. She enjoyed the musical activities offered and outings. During her palliative care, the staff were amazing. They were kind and caring, spending time with mum and the family, making sure mum was comfortable and we were supported. St Raphael's has an excellent management team who know their residents and have regular meetings with relation to keep them informed and to ensure they offer a high level of care. I highly recommend St Raphael's
Thank you for your review. It was a pleasure to care for you mother and get to know her daughters. We will be reminded of her each time we see some of her art work from the Craft Cafe. Best wishes to you both. Jeannie
I would highly recommend St Raphael's Nursing Home. Up till just recently, my relative was being cared for by the staff in the Rutland unit who absolutely went above and beyond to care for her needs which they carried out 110% with the utmost care, respect, compassion and professionalism. I will never forget the comfort and support they all showed me personally and how well they took care of my relative throughout her time there. I will never forget what they did not only for my relative but for me through her palliative care they were a huge comfort to me and showed both of us such love and care. Thank you so much you will all have a special place in my heart for what you have done.
Thank you for your review. Receiving confirmation that the staff have supported both you and your relative with such care and compassion throughout their stay with us is very much appreciated. I will share your review with the staff team in the Rutland Unit.
My aunt moved to St Raphael's 6 months ago. We had looked at St Raphael's a number of times but she declined to go. Deputy Manager very patient and understanding through these many visits. Finally, last October, Deputy Manager found us a perfect room and in a few days my aunt moved in. We were greeted by a lovely, friendly nurse who handles intake, she immediately put my aunt at ease. I live quite some distance and every time I phone my aunt is pleased. Staff have been communicative when issues have arisen (falls, new meds, etc.) which has been comforting. All staff have been pleasant, welcoming, professional and friendly. Couldn't be happier.
Thank you so much for this wonderful review. Finding a suitable care home that both the person in care and family agrees to is not an easy journey. I am delighted to hear that staff at St R made this easy and they continue to do so. This feedback will be shared with the staff.
I chose St Raphael's for the friend I am guardian for as I had had excellent care for my aunt and my mother, over a period of eight years (2014-2022). My friend has autism, is completely deaf and has mobility issues - she is treated with respect and dignity, has her taste in clothing and menu choices completely indulged and, most importantly, is treated as an individual. I am thrilled to see carers and entertainment staff interact with her, bringing out her sense of fun and making her feel valid. I owe St Raphael's and all its staff and management a huge debt of gratitude.
Thank you so much for this review. We are so pleased to hear that your experience of our standards of care was excellent and responsive to the needs of your loved ones.
The staff were attentive to the needs of the residents, particularly in personal hygiene.
Thank you for your review. We are pleased you found the staff attentive, particularly with regard to personal hygiene. Thank you.
A wonderful, welcoming, peaceful atmosphere as soon as you walk in. Very caring, attentive staff, always smiling and kind. I'm so pleased my sister lived her last days in such a great home.
What a lovely review, but our sympathies to you on the loss of your sister. We hope that continues to be a comfort for you as time passes and that she was well cared for. Kindest regards.
My father has been cared for at St Raphael's for the past three and a half years. The care he receives is superb - he is treated respectfully, kindly and with love. The team of nurses and carers who look after him do the most amazing job. It gives me great reassurance that he is so well cared for.
Thank you so much for such a lovely review. It is good to hear that you are reassured that your father is well cared for and treated well, and we're glad that this will give you some peace of mind. Thank you.
All very good, staff keep you well informed if relative unwell etc. My aunt has been very poorly lately but staff have looked after her well and kept family updated in any changes to her condition.
Thank you for your review. We are sorry to hear your aunt has been poorly, and hope she makes a good recovery. It is good to know that you feel staff are looking after her well and have kept you updated about her condition. We wish your aunt well.
My wife has been a resident since June 2023. She has Parkinson's and has lost her mobility. The care in St Raphael's is exceptional as is the range of activities and entertainment provision provided. There is a good staff to resident ratio and the accommodation is well suited to my wife's circumstances and needs. The home is set in a leafy residential area which adds to the generally positive atmosphere. Meals are interesting and varied.
My friend had a 100th Birthday and the staff were very helpful and kind and organised a lovely event where slightly difficult as no local family and several separate groups were involved. Lovely food and cakes provided by the home.
Oh, that's nice to hear - and happy 100th birthday to your friend. Sounds like a good day was had by all. Thank you
My relative in care at St Raphael's was very independent and reluctant to move into a care home. At the start, she resisted and complained. The staff were understanding and patient. After a few weeks, she settled very well and is now full of praise for the kindness of staff and the comfort of the home. It has taken a huge load off our shoulders - we know she is safe, secure, respected and well cared for.
Thank you for your lovely review. It is so good to hear that your relative moving into St Raphael's provides you with peace of mind, but more importantly that they have settled in well and are enjoying life there now. It's really lovely to know this has made such a positive impact on their life. Thank you.
My mother moved to St Raphael's in June 2023, she was already very frail and immobile. The nurses and care staff were kind and went to great lengths to get to know her, her likes and dislikes and to make sure she was comfortable. They were also good at keeping her family informed either in person or via the portal. We were confident in the staff skill set and were able to relax and enjoy our visits to Mum. A really supportive and caring environment was created by all working there.
Thank you for a lovely review. So nice to hear that you felt your mother was well cared for at St Raphael's and that the staff kept your family informed. We're glad you found it a caring and supportive environment for your mother. Thanks.
We had to find a care home for my wife at short notice, and we were very lucky that St Raphael's had a vacancy. The family and I are very pleased with everything here and couldn't wish for a better place.
Thank you for such a lovely review. We are delighted to hear that you and your family are happy with everything at St Raphael's - and also glad to hear that this has worked out so well for your wife, particularly as it was arranged at short notice. I hope she continues to enjoy living there.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 26 February 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Raphael's.
There are no upcoming events for St Raphael's.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Raphael's.
Accreditations
There are no accreditations posted yet for St Raphael's.
Meet the Team (1)

St. Raphael Care Home Manager.
Frequently Asked Questions about St Raphael's
What types of Care is St Raphael's registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Raphael's have?
There are 63 Single Rooms.
What are the Facilities & Services at St Raphael's?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Raphael's to the centre of Edinburgh?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Raphael's to verify any information. View our terms and conditions. St Raphael's has an Enhanced Service -more info.