Care Homes Owned by Belfast Central Mission

improved when he became a resident which is great.
Jacky

and genuinely thriving, the staff are all lovely, from the care assistants and support staff to the managers (Gareth and Nigel), All the team leaders, Paul the chef and Jenny in the office. I thought mum would have spent a lot of time in her own room, but no every time I visit she is in the day room in Lighthouse mews household. She loves the company and I even found her joining in with a singsong lead by a carer. She loves to get her hair done and likes a visit to the on site coffee shop. There are lots of activities organised and a cinema room, although she hasn't joined in yet, I think she will. I honestly can say that I could not have found a better home for mum.

and, in the main, very tasty. The café is such an important and appreciated resource to residents and visitors, and the shortbread and other treats are delicious.

countryside. The staff could not be more helpful or patient. The cleaning and laundry services are fantastic. I would confidently recommend this home to anyone.

without delay.
A lot of thought has clearly gone into the design of the accommodation and facilities. Copelands has a very welcoming and comfortable atmosphere and our family has every confidence that mum is receiving the very best care that we could hope for.

lunch after travelling a distance, which is great.

provides a family atmosphere and there are plenty of opportunities to join in activities with residents from across the home in the common room or outside garden area, including church services, musical events, craft activities and even garden parties!

are brilliant. They look after Mum and she is well cared for. Mum feels safe and we have peace of mind knowing she is safe. They also look after us. Cups of tea in Dining room or if Mum has visitors in her Flatlet they bring tea. I would definitely recommend Kirk House.

exceptional place!

day room whose huge picture windows ensure the room is flooded with light. Sometimes she is playing dominoes. Sometimes she is sitting contentedly nursing a cup of tea. There are activities laid on every afternoon. There is a hairdressers. Today I noticed that her nails were beautifully manicured and she liked to show them off. There is a lovely cafe with wonderful sea views. It feels as though we are taking her out for a while although the reality is the cafe is accessed just down a pleasant corridor and through a glass panelled door.
Copelands deserves its 5 star rating.

excellent place for visitors and residents. Just a small recommendation is that maybe a little more things for the residents to do. Activities or entertainment.

decision to move from home to residential care. They are very hands on and set a great example to the rest of the staff team with their friendliness and attitude.
The staff team - whether care workers, catering or ancillary - are like an extended family always finding time to chat and provide one-to-one support through practical help and activities.
The accommodation is beautifully designed and decorated with a comfortable elegance. Private rooms are large and en-suite with everything necessary for daily living.
I would stress that it is the care and support shown by the management and staff to residents and family members that sets Copelands in a category of it's own.

as possible. I deal with my own medication but senior carers will always help if I have any problems. It has been a good decision for me as my life has changed so much since the death of my husband after 66 years of marriage, I am as happy as I can be!