Care Homes Owned by KRG Healthcare in Suffolk

Best move ever to manage to get her into this care home with such caring and supportive staff to her and to us.

Always recommend this care home to anyone else who's family who is looking for a home for a family member.

Very pleased with all the staff and management team. They all work very hard and are operate like one big happy family. They are all super polite when I arrive and very friendly but remain professional at all times.

I visited Mum together with my two brothers and partners. Manor Farm made us welcome by letting us meet in the dining room. The chef had made a delicious Victoria sponge and we had plenty of tea and coffee. A lovely afternoon for all of us. Mum thoroughly enjoyed herself while we were together.

I recently visited my mother everyday for a week. My visits were at various times of the day. I noted how the carers were all very caring and knew the residents very well. Their communication with them was always friendly and respectful. The activities were varied and interesting. The food looked delicious - even the pureed food looked like it was from a 5* restaurant. Even the chef and kitchen staff had good raport with residents.

We visit my mother-in-law on a regular basis. It doesn't matter what is going on, we turn up and everyone is happy and very helpful. Staff are amazing with what they have to do and contend with. Would not put here any wear else. I think they all deserve five star. Thank you to everyone that look after mum.

Kylie has chosen her staff perfectly and is to be praised for running a warm comforting and loving home. Thank you all. Karen & Sue XX

My Nan has been at Manor Farm for about two years. The staff treat her with respect and dignity at all times and they are like family to our Nan and the other residents. Relatives and visitors are always made to feel welcome. The home is very clean and the food is cooked on site and always looks lovely. Nan suffers from Dementia and the activities organised take this into consideration and Nan loves getting involved. Manor Farm has been an amazing home for my Nan and I'm so thankful for the staff for all that they do. I always recommend Manor Farm when asked as it is a lovely place to be.

Mum has been at Manor farm for about 4 years. the care at Manor farm is exceptional and all the staff are extremely polite all the food is home cooked so I know that mum is eating properly So if you are looking for a care home for your loved one you should definitely choose Manor farm such a nice place.

My Mum was a resident for four years, she was well cared for and happy. The staff were amazing, formed friendships and really got to know my Mum and her character. The home has a manageable amount of residents that are always well turned out and encouraged to join into activities, of which there were plenty. I was kept informed about my Mum's health and welfare, receiving regular checks by staff to ensure that I had no concerns, and the chance to discuss any care plans. Lound Hall did a fantastic job of caring for my Mum which gave me reassurance that she was safe and happy.

Thank you for bringing my Mum into the real world again.

Nurses Julie and Sy kept us informed at every step of the way and always worked with kindness and empathy. Thank you.

(As an added note, we are not able to rate Food & Drink, but were not given the option of 'No Rating' for this category).

My sister has lived at Manor Farm since July 2025. The staff have been marvellous with her. She loves the entertainment- singing and joining in the choruses. The staff have encourage her and her enjoyment is evident. She has been taken out in her wheelchair to cafes, parks and visits to the sister home for lunches and even a 100th birthday party, all clearly enjoyed. Having previous experience with family in a care home we appreciate this and how it improves her quality of life. We visit, and the staff encourage without expecting anything from us.They have looked after her and called the doctor when necessary keeping us informed of progress. Last week she celebrated her 90th birthday and the staff made her feel special reading her card messages. There were lots of emotions and happy tears. She feels part of the Manor Farm family, which in turn allows us to visit our children, who live abroad with the knowledge she is being well looked after and feels safe.

All the staff are wonderful-nurses, carers, kitchen, maintenance, and office team. Everyone takes the time to know the residents and support families too.For the first time in a long while, I left in tears-but happy ones. I'm so grateful Thank you

Kylie and the lovely team at Manor Farm made a very difficult time that little bit easier. From the start Kylie was approachable and welcoming. I slept a little bit better at night knowing mum was well cared for. Sadly through no ones fault mum has had to move on after a few months. If the building had a lift then mum would still be there. So sad to have to move. Thanks again to everyone for your patience and taking your time to listen to mum chat, have a laugh with her. She really was happy at Manor Farm. Thanks again and lots of love. Julie & family xx

My mother was in this care home for 2 1/2 years until she passed away on the 29 Nov 2025. The staff and care support team were so kind and caring towards my mother she loved being there and thanks to them all.

Every single member of staff was helpful and ready to assist. It had a real feeling of care and love. It's the best home I've ever visited and I've been to quite few,

The home always appears to be clean and the food is excellent.

Thankyou for everything you do for mum and us as a family we appreciate everything xx

When my nanny has taken a decline in her health recently, the team are always so helpful and making sure that she is checked on regularly, and she is always given fluids and whatever she needs, and they have been so kind to my family at difficult times. I cannot recommend this care home enough, wonderful place.