Manor Farm Care Home

82 Church Road, Kessingland, Lowestoft NR33 7SJ
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9.8 86 Reviews
  • Manor Farm Care Home, Lowestoft
Manor Farm Care Home in Kessingland, near Lowestoft, is situated near a beach.

The home offers short breaks, respite or long term care packages and also adopts a systematic approach to the requirements of each individual.

This small boutique care home has a focus on the individual being at the heart of everything they do.

Activities are offered 7 days a week that are tailored to the individual needs of the residents. The residents have weekly trips out and they love to go somewhere different every week.

There is five-star dining with the chef cooking wonderful dishes that the residents have had input choosing.

The care home is focused on its 5 values of care, these being: Candour, Compassion, Empathy, Choice and Dignity.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees will be confirmed once our management team have been able to review the needs of the resident requiring care.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kylie Child (Manager)

Local Authority / Social Services

Admission Criteria

  • All Enquiries Welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)

Visiting

  • Please contact the office for more information.

Parking

  • There are plenty of parking spaces available on the property.

Manor Farm Care Home Reviews (86)

9.8

Manor Farm Care Home has a Review Score of 9.8 (9.813) out of 10, based on 34 reviews in the last 2 years.
Over all time Manor Farm Care Home has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Manor Farm Care Home
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Total of 86, showing 1-20
Review from Caroline C (Independent Advocate Deputyship) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Manor Farm Care Home today as a guest. It was, from the moment I arrived, one of the friendliest places I have been.


Staff and residents made me feel so welcome. The building is decorated so brightly and contains beautiful personalised details that reflect the high level of care provided.


All in all I would state that it is one of the best I have ever visited. Congratulations to everyone who makes this place so amazing

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Review from L S (Daughter of Resident) published on 16 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Manor Farm since the spring of this year. It has taken mum a little while to adjust to her new surroundings, having lived in her former home for over 60 years. With the help, care and support of the staff, she has now settled in well. The dedication of the staff is obvious from
the moment you enter the home. The residents are treated with dignity and respect and their needs are met with diligence and compassion. Recently I joined mum for lunch at Manor Farm; the food was excellent. Good, nutritional, well balanced meals are served on a daily basis, along with refreshments throughout the day. I am extremely happy with the care my mum is receiving here.
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Review from Terese B (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Manor Farm care home for almost 2 years now and has been treated with kindness and respect since day one. Initially Mum found the transition from living at home and a life of independence quite upsetting but with the care and support of Manor Farms brilliant staff she soon
settled and felt safe and at home. Manor Farm is unlike most care homes as it is a home not an institution nor hotel, family and friends are welcome and encouraged to spend time with their loved ones. Food is exceptional cooked by Keith and Donna breakfast is when the resident wakes not at an allotted time and can be a full English if they want. Dinner is a choice of 2 meals tasty and nutritious plus a choice of 2 desserts (Mum has even put on some weight) teatime can be sandwiches or special requests plus of course refreshments in between meals. It seems wrong to say staff as they are far more than that to the residents when you see the genuine affection as they cuddle your confused mum.
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Review from Janie M (Next of Kin) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident at the care home in excess of a year. He is treated with respect and dignity at all times, despite how difficult he can be. He is very settled and appears very happy. I am always made to feel very welcomed when I visit, even the staff I don't know well are informative
and approachable. The team are considerate to his, and the needs of other around him, and I am sure this can be difficult at times. Each member of the team are important for his care and work in harmony, they are amazing!
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Review from Sue F (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been at Manor Farm for a short while, but what a difference a couple of weeks in the right environment can make. She is so much happier. She has company and people to talk to. The staff are all amazing. They are caring and respectful of all the people in their care. I am made to feel very
welcome whenever I pop in to see mum. There are activities and entertainment which mum loves. Especially the sing-alongs. Thank you to the manager and the staff.
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Review from K L (Mother of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has only been in Manor Farm for a few months & already I can notice the difference in her. The care she has received is very good, the staff are friendly & helpful to her & me when I visit. They do lots of activities & trips out, they keep the residents occupied. So, so far so good, can't
fault it. Rooms could be a little more updated & would have been nice if they had en-suites.
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Review from Susan G (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are no words to describe how I feel about Manor Farm! From the first day my mum moved in they have shown her only the very best of care! We are so lucky that she is there! They show only the highest of respect for mum meeting all her needs in health and well being! She's not just surviving now
she is thriving and its all down to the amazing staff! She had an amazing birthday celebrations for her 91st Birthday Entertainment was fab everyone sang along and the birthday cake and buffet was delicious from the bottom of my heart thank you.
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Review from John G (Son-in-law of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor I have been greeted by friendly and helpful staff who have welcomed me into the home and encouraged me to join in with them to make the residents time as lovely and 'normal' as possible.
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Review from Edwin B (Son-in-law of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have best mum (mother in law) a man could wish for and vowed to care for as long as possible, when it became I became impossible to do the middys daughters chose Manor Farm over many others visited. The main reason for this decision was the attitude of the manager and her team, one of those rare time
in life when you know you've done the right thing, the 4 less than excellent choices only reflect on the age of the property but I feel the home is homely and comfortable, not feeling at all like a hotel, clinically clean and austene, my mum in law is being looked after in a way I could only dream of.
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Review from Karen B (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Incredible caring and loving staff to mum and very supportive and caring to her daughters. You hear so many bad things about care homes and we were very worried for mum going into one. 'No need' they have done and are doing everything possible to make mum happy and feel at home. Thank you from the bottom
of our hearts.
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Review from Johanna R (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Manor Farm in November for palliative care. During her 4 months there she received exceptional care and kindness, compassion and just the right amount of friendly banter to suit her personality. She often said how happy and safe she felt in their care. Every single member of staff, not
just the carers, made her final weeks happy ones. At the end they not only cared for mum but cared for and supported me too, for which I will be forever grateful. An outstanding team of people who feel like part of our extended family.
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Review from Julie W (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a new resident at Manor Farm and already I feel the need to show my gratitude towards all the staff. They are all very friendly, helpful and always acknowledge me and my daughter with a smile and a hello.When we visit in the lounge there are always carers in there being very attentive and
genuinely caring to the residents which is lovely to see. If we need anything there is always a member of staff to ask and nothing is too much trouble. My mum was made very welcome, included and at home. The home itself is a lovely size and very homely. Everywhere is very clean, bright and inviting. My mum's room is a lovely size and she has a wonderful view. The food looks very appetizing and is prepared on the premises, I will definitely go and have lunch there soon with my mum as this is something the care home offers which is a lovely touch.
All in all I am so happy that my mum is here as i know she is being really looked after and cared for, I know mum is happy here. Thank you so much.
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Review from E C (Daughter of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with my mums care, always looks nice and tidy in the care home friendly staff. Mum always looks very happy and clean and tidy and her room. Had a lovely Christmas dinner on the 11th December in Manor Farms dining room, with other residents and loved ones. It was most enjoyable Christmas
meal and all food is cooked from scratch very nice indeed.
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Review from Sheila P (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Manor Farm Care home for over 4 years now. I think the home is excellent in that the accommodation is good, she has a lovely room. The food is excellent and the kitchen staff are part of the team and interact with the residents. They frequently have entertainment and
are taken on excursions, for example, some of the more able residents attended the local pantomime. The Christmas dinner for residents and their relatives was so well organised and the staff had to work very hard which they did cheerfully making it a good experience for all. The staff are always kind and understanding of those residents with dementia and the whole place has a homely atmosphere another plus being it is not too big.
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Review from Gary F (Grandson of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Manor Farm for 11 months roughly and I cannot speak highly enough of the care she has received. From the moment we visited, the staff welcomed us warmly, making sure we felt confident and at ease in choosing a home for her.
The team here is incredibly compassionate,
attentive, and professional. They treat my grandmother with respect and kindness, always ensuring her needs are met promptly.
The facilities are clean, bright, and thoughtfully designed to create a homely atmosphere, which has helped my grandmother settle in beautifully. The staff go above and beyond to keep families informed and involved, which brings us so much peace of mind.
Additionally, recently the family where invited for a Christmas dinner event which went fantastically well with everyone enjoying the day! We were given a table in a spacious offset room which accommodated all of us really well and the dinner was very nice.
Thank you to the entire team for all that you do!
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Review from S L (Granddaughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my nanny first moved to you, she was in a terrible home and had many worries and bad experiences, as did I and my family. Since being at Manor Farm she was happy again once she settled. She laughs again and we can finally spend quality time with her as a daughter and granddaughter, rather than
carers. Manor Farm is a wonderful place, she is social, spending time out of her room, something she never did before. She feels of the home as her home, care is wonderful as is every person in there.
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Review from Julie H (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was moved from another care home at the beginning of August 2024.
We loved Manor Farm when we first viewed it for Mum.
The home felt very homely, the staff was friendly and kind.
Mum has now been a resident for almost a month, she loves it and the staff have helped her settle so easily.
I cannot
thank all of the staff enough, for making Mum feel welcome with their kindness towards Mum and us as a family.
The home is beautifully clean, meals beautiful and Mum's care has been excellent.
Mum's mobility has improved, and the family can see Mum's sparkle back again, which she had previously lost. This is due to the wonderful care and kindness being given to her at Manor Farm.
We as a family cannot thank you all enough for taking care of our very precious mum and nanny.
Thank you.
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Review from J B (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manor Farm is a lovely care home the staff are all caring, kind and friendly to the residents and visitors and make you feel very welcome. The residents are looked after by an outstanding care team who work so hard to attend to each person with their individual needs.
There are activities to do each
day and trips out to different places and my mum enjoyed the fete last Sunday. The food is very good with a good variety of meals to choose from and the home is always very clean.
Thank you to all the staff you do an excellent job caring for my mum and making this a welcoming and happy home for everyone.
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Review from L P (Granddaughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident of Manor Farm for almost a year now, and the care she has received is outstanding. The staff are amazing! They genuinely care for the residents and get to know each of them really well; accommodating their individual needs and personalities.
My nan's overall well-being has
greatly improved since moving into Manor Farm. She is very well-fed and is putting on weight for the first time in decades! The home organises days out, events at the home and simple touches like having her hair and nails done at the home.
It is genuinely the best care home I have visited, and I feel very reassured knowing that Nan is being looked after so well.
Whenever I visit, the staff are so welcoming, and it is clear to see how much they care for the residents, as well as what a happy team they are. Their positive and uplifting attitude is exactly what's needed.
Thank you to all the staff who take such good care of my nan.
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Review from Martin L (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is well cared for at Manor Farm and still seems quite settled, having been their over 3 years now.
A meeting last year explored the option of putting in a path and bench within the grounds. Allowing the option to walk in the grounds and sit and take in the views.
Hope in the future this does
become available to the residents as it is such a lovely outlook.
On the whole though Mum is still very happy with the care and support she receives.
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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Manor Farm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Manor Farm Care Home is calculated as follows: ( (333 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 402 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manor Farm Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (8)

Kylie

Kylie Child

Job Title: Manager Joined: 2014

Kylie joined us in 2014 and was promoted to Head of Care in July 2019, having previously worked as care/team leader. She became Deputy Manager in February 2022 and was promoted to Manager in 2023. Kylie is responsible for the smooth running of the home and care staff development. When she isn’t at work, Kylie enjoys family time with her husband and two children. She particularly enjoys her time at the beach, even in the Winter!

Shona

Shona Boyle

Job Title: Head of Care Joined: 2008

Shona joined us in 2008 and was promoted to Team Leader in 2011, having worked here as a carer and activities coordinator. She became Head of Care in February 2022. Shona has also worked in Manor Farm's kitchen as a cook, and as part of the domestic team. When she is not at work, she enjoys spending time with her partner and three stepchildren. Shona loves fishing and shopping and has a very musical background. She has a great interest in the royal family and sang to HRH Queen Elizabeth at Snape Malting.

Kate

Kate Hendry

Job Title: Administrator Joined: 2019

Kate joined us in 2019 and this is her first position working in care. As Manor Farm's Administrator, Kate is responsible for our accounts and office management. When she is not at work, Kate enjoys spending time with her husband and two girls and she also breeds working Labradors. Kate enjoys walking the dogs with her girls, especially on the beach.

Lilli-Mae

Lilli-Mae Aston

Job Title: Head of Housekeeping Joined: 2022

Lilli is the head housekeeper at Manor Farm. She joined in 2022 as a housekeeper and was promoted to Head Housekeeper due to her great working skills.


Lilli is passionate about her job and is also an infection control lead. In her spare time, she enjoys spending time with her horse (Seren) and going to the gym.

Nathan

Nathan Moore

Job Title: Maintenance Joined: 2022

Nathan looks after Manor Farm's maintenance. He began working at the home in 2022, changing his career completely having previously worked offshore and in construction. Nathan's hobbies include golf and fishing, he also supports West Ham football club and enjoys going to watch them play.

Keith

Keith Cook

Job Title: Head Cook

Keith is our Head Cook.

Michelle

Michelle

Job Title: Activities Coordinator Joined: 2024

Michelle is responsible for ensuring that the residents remain happy and uplifted, and maintain their emotional well-being through activities.


Michelle joined Manor Farm in 2024 and previously worked in another care home as an Activities Co-Ordinator.

Amanda

Amanda

Job Title: Activities Coordinator Joined: 2024

Amanda is responsible for ensuring that the residents remain happy and uplifted, and maintain their emotional well-being through activities.


Amanda joined Manor Farm in 2024 and previously worked in care.

Frequently Asked Questions about Manor Farm Care Home

What types of Care is Manor Farm Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Farm Care Home have?

There are 19 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Manor Farm Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Farm Care Home to the centre of Lowestoft?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Farm Care Home to verify any information. View our terms and conditions. Manor Farm Care Home has an Enhanced Service - more info.