Care Homes Owned by Dale Roads Group Ltd

Fantastic care of my mother by the care home staff. All staff are brilliant and the care home is run by the brilliant Janet. Thoroughly recommend the care home. All of the residents seem happy and content and there are excellent activities to keep them occupied.

AC. (Son)

Before mum went into Woodland Lodge we visited other care homes, but none impressed me as much as Woodland Lodge, especially manager and his staff. Mum has now settled in and very happy with her surroundings, fellow residents and more importantly with teh staff. As a family we are so grateful to have found a safe, happy, lively place for our mum, grandma, greatgrandma. Keep up the good work, you are all amazing!

Woodland Lodge has a friendly welcome when I visit. The place has been newly decorated, and the residents all took part in choosing the colour schemes and the furniture. The manager is very committed to person-centred care. All the staff are approachable and have a 'can-do' attitude. The residents are all happy and encouraged to speak their minds and make choices which are respected. All the residents' bedrooms are personalised, and things such as bedding are all chosen by the residents as well.

I visited with my daughter with a view to daycare placement and a future bed when the need arises. I was unsure at first, but after only a few minutes of speaking to the manager I was put at ease. My husband has early onset Vascular Dementia, aged only 69, so I wanted plenty of activities, communication and socialisation for him. Woodland Lodge has all I wanted for him, alongside a homely, relaxed placement, I felt would help him on his journey. Thank you, it is not a nice decision to make, but easy with Woodland Lodge.

It was a wonderful pleasure to visit our friend now living here. Our friend was very well cared for in this beautiful loving, friendly accommodation. Her health and well being was good and she was happy. The staff caring and provided activities that included visits out locally and to beach. The home was secure warm and friendly. The building full of character that evoked luxury. The staff were most welcoming and helpful too.

On the whole the home is well run. My sister is more sad living there than at other times. She is continually wanting to get home - she can't understand why she is there. It's a very sad situation.

We as a family can't thank them enough.

The best care mum has had in the last 2 years xxx

The staff are always very welcoming and friendly and treat the residents with cheerfulness and dignity.

He has settled in so well. Home from home.

My mother has been residing at Woodland Lodge Residential Home, Gumfreston, for over three years. I have found it to be a very homely and welcoming place. She is well looked after by all the staff and kept clean at all times. I cannot speak highly enough of everyone in the home, how excellently my mother is cared for. If there are any concerns arising with her, I am contacted immediately. This for me is very reassuring as I can relax and carry on with my normal working day without any worries. For this I am really grateful to all at Woodland Lodge. The only criticism I can make is that the building and contents look tired. However, I understand that there are plans ahead to carry out improvements.

We can't thank you all enough for all you did this past year, it was our pleasure to meet you all.

He settled into his new home very quickly and was very happy there with the very caring and fun-loving staff who all spoiled him and made him feel at home, I was allowed to visit as often as I could as were the rest of our family and friends. Pembroke Haven is a beautiful building with views of the river and a conservatory and patio which my husband loved. I strongly recommend this residential home and if necessary would be happy to spend my days here.

My husband has been at Woodfield Nursing Home for the past 20 months. His behaviors became very challenging at home and I was advised to find a suitable nursing home. He was and is still walking so the wide corridors were ideal. The spacious grounds in grass and tarmac are perfect for me to walk him when I visit. There are two large lounges and a dining area. But the best element of Woodfield is the staff. All of them create a relaxed, friendly, and supportive nursing home. I am very happy my husband has made it his home.

My mum has been at Pencoed since February 2023, and I can’t praise the manager and staff enough for all the support and kindness myself and my mum have received. The atmosphere is always friendly, and staff make an effort to make everyone feel at home and comfortable. No request is ever too much trouble, and my mum has always been treated with dignity and respect. Every day I visit my mum, I am given a warm welcome, and it now feels like a second home to me. Thank you, everyone at Pencoed, for all your hard work, kindness and excellent care you provide. I would highly recommend Pencoed.

Thank you to the manager and your great team.

My mum was a resident at Pencoed for the last two and a half years of her life, during that time, despite the vast majority of it being under Covid, she was always happy and content being there. As Mum approached her final days, I had the opportunity to witness first-hand the care that the staff gave, and the experience was humbling. The care was everything that our family could have hoped for.

In my extremely short experience with the staff and manager at Torestin Care Home, all I can express is how professional and understanding they all are! The place is immaculately clean and tidy, they explained everything perfectly, their covid testing and procedures are second to none! I have nothing but gratitude for the way they took care of my father’s dignity in his final stages of life. Thank you for your help in this difficult time.

The care my father received at Woodfield was excellent. My father entered Woodfield with a sore and within a week of excellent nursing at Woodfield, the sore was dramatically improved. Woodfield is smaller than some of the EMI homes in the area and I truly believe that helps provide better care. It’s the quality of care everyone should be looking for and Woodfield certainly has that. Sadly my father passed away shortly after being in Woodfield as he had spent over 5 weeks in bed with a sore that started in a previous residential home and unfortunately died of pneumonia. In dad's final hours, the nurse on duty stayed with us as much as he could and another staff member kept us going with tea and a smile. They’ll never know how much we appreciated that and we will never forget it.