Care Homes Owned by Archers Healthcare Ltd in Norfolk

Such excellent staff, from nurses to administration everyone cares and supports residents and families. My mum is in excellent hands here and feel like they care rather than just another resident. Cannot fault their support and communication since Mum arrived here 6 weeks ago.

Mum's been here since August for rest and rehabilitation as advised by social services and 7 specialists at the hospital. Lower Farm have provided excellent care they have highlighted a lot of Mum's care needs for when she is discharged home, we are now at week 7. Awaiting for social services to get their job done.

Our brother entered Lower Farm in late July 2024. It was always known that he was terminally ill and sadly he passed away in late September. During his stay, all the staff provided him with very good care and treated him with respect and consideration making his stay during a very difficult time as pleasant as possible. Equally, the manager and her staff were always available to talk to relatives as well as provide proactive updates on his well-being and made friends and family welcome when visiting. This was particularly important for the family due to the long distances we all live from King's Lynn. The final call from Lower Farm, never a good call to make, was very important as it gave us a last chance to spend some time with our brother before he passed away. Very professional but as importantly very kind and compassionate care.

My grandmother was well looked after during her time at Lower Farm. Staff were friendly and approachable and made us all feel welcome to visit. My grandmother was made to feel comfortable and to feel at home during her time there.

I visit my father every week. The staff are very welcoming and helpful. All the staff give 100% care to my father and go above and beyond. If you want your loved ones to be in a home and feel comfortable and respected, then I recommend here.

So happy Mum is safe and happy in Lower Farm.

There are also activities that the residents can participate in if they wish, and a beautiful pond in the garden, to spend some time outside, and to feed the ducks.

My uncle has been a resident of this care home for many years and I can honestly say he has received the best care. The staff are always attentive and always put the residents first and work very hard to promote a relaxed and caring atmosphere. It is obvious the residents are well looked after at all times.

We moved my mum in March of 2023 to Lower Farm Nursing Home, from a care home that was not meeting her needs. Mum suffers from dementia and was rapidly losing weight at her previous care home but since moving to Lower Farm she has gained weight and is much happier. Mum's room at Lower Farm is much bigger than her previous home with a lovely view and all the members of staff that myself and my wife have encountered have been very professional and friendly. The staff go out of their way to cater to my mum's needs and overall we are extremely happy with the excellent service and level of care that Lower Farm provides.

Mum was admitted to Lower Farm just over a year ago. I am happy to say that this is an excellent establishment with committed and caring staff who my mum adores. They are friendly and provide high standards of care. The facility is well furnished to provide for all care needs and is always clean and tidy. The management team are excellent and communicates regularly with me as I am unable to visit regularly. When I visited however Mum seemed to be very happy, is always clean and well-presented. I cannot praise this establishment enough and coming from a registered nurse background and experiencing community care first-hand, I would have to say that Lower Farm is one of the best providers around and they excel in dementia care.

Thank you Lower Farm from my friend and I.

I'm always reluctant to recommend places purely because I've been let down on occasion in the past (not by Lower Farm), which can be uncomfortable. However, my comments above are genuine.

On arrival, Dad was allocated an upstairs room. This meant he had to go into the lift, in his wheelchair, each time he wanted a cigarette to go outside to smoke. As he is a chain smoker this proved problematic. The care home team moved him to a downstairs room to make his stay more comfortable. They have been caring and supportive to Dad throughout even when he has been unpleasant. Truly professional and we highly recommend Lower Farm Care Home.

He looked so well and happy. I am a nurse myself so I was particularly impressed with the happy atmosphere and how friendly all the other carers and staff were to the residents. I am looking forward to seeing and meeting other staff once the restrictions lift further and hopefully be able to attend the events they hold outside in the summer. Although my brother is much better now he has been extremely unwell prior to his admission to Lower Farm. Their care has been exemplary. Thank you.

My father was transferred to Lower Farm Nursing home in the Autumn of 2019. He suffered a severe head injury when he was 103 years old and from that day onwards he was unable to walk but remained fully alert. No firm diagnosis was made but since that date, he has become progressively paralysed despite all attempts to rehabilitate. He is now 2 months off 105, cannot speak and can only swallow liquids. He just has minimal use of his hands and cannot move his head. He has required total nursing care with regular repositioning. The care he has received has been exemplary. He is regularly reviewed and has never complained in fact, he has formed a close bond with all the staff who, throughout covid lockdown, have been like family to him and totally dedicated. I was so impressed suitable PPE was in place well before lockdown.

I would happily recommend Lower Farm.

to see how comfortable she was, it is great that I can feel confident she is being so well cared for.

Our family would have no hesitation in recommending Lower Farm Nursing Home, to any other family with an elderly relative requiring care.

My mum has been at Lower Farm for around 2 and a half years and I cannot fault her care. All of the staff are friendly and courteous, they always go the extra mile and my mum is treated with the utmost respect. Her room is clean and airy, she engages in activities now and has made several friends. The staff have been particularly amazing during the last 12 months, which have been very difficult with Covid. I can relax knowing that my mum is in great hands and receiving excellent care.

My mother has been at the care home for 18 months and I have no complaints. The staff are caring and work hard. I can talk to them if I need to know anything. They support her as she can be challenging at times. She is kept clean and the home is kept clean. The meals are always fresh and cooked well. All the staff are friendly.