Gingerbread Care Ltd in Dorset | 2 Care Homes

Review of
Glencairn House Residential Home
from Sara P (Daughter of Resident) published on 18 August 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Glencairn for 2 years and is very comfortable and happy there. Prior to moving into care Mum was a ferociously independent lady living alone. My anxiety for her losing her mobility and independence were quickly allayed and Mum soon settled. The staff are so very kind

and compassionate and Mum felt at home from the start.
The newly appointed manager is amazing. He very quickly got to know all the residents quirks and amongst other improvements he has implemented new activities to support their interests. Mum is now playing Bridge again after a 2 year absence. He is quietly very hands-on and present on a day to day basis.
The whole team is exceptional.

Reply from Ross Isbell, Manager at Glencairn House Residential Home

Dear Sara Thank you so much for taking the time to leave this lovely review - we really appreciate your kind words. With warm regards

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Review of
Glencairn House Residential Home
from Janet M (Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

I feel happy living here and find the staff very friendly and cheerful as they carry out their tasks. I do feel 'at home' and the staff contribute to that feeling. If I am needing extra help on a bad day, I feel extra support is given very readily & I am very grateful for that.

Reply from Ross Isbell, Manager at Glencairn House Residential Home

Thank you for taking the time to write this lovely review, Janet. I'm so please you feel at home at Glencairn. Best wishesRoss

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Review of
Glencairn House Residential Home
from Lyn I (Daughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Our lovely Dad moved into Glencairn at a most difficult time in in both his and our lives. Throughout his stay there he was supported with great care and kindness, respect and friendship. As were we all. We were always made to feel welcome, invited to join in activities or enjoy quiet time with Dad.

Any request for help or action was dealt with positively, quickly and efficiently by all staff.
Glencairn is a real home from home, and Dad came to see it as such, with friendships developed with both Staff and Residents. The wide range of activities offered covered the interests of everybody. Meals and snacks were of a high standard and offered generously to visitors as well as Residents, and it was special to be able to participate occasionally at meal times.
I can only be thankful for the care Dad received, Glencairn is a lovely care home and I wish the team every success in continuing to provide such a warm and inclusive environment

Reply from Ross Isbell, Manager at Glencairn House Residential Home

Dear Lyn Thank you so much for taking the time to leave this wonderful review. We are all extremely grateful for your kind words and feel it a privilege to have been able to care for your father at Glencairn. Warm wishes

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Review of
Montrose Care Home
from Brian J (Son of Resident) published on 25 August 2023

Submitted via Website • Report

Overall Experience

As I approached the front door, for the appointment to inspect the suitability of Montrose Care Home as my father’s new residence, staff about to leave welcomed me inside. Entering the hall, more staff in various employments, greeted me with banter similar to that shared when visiting the homes of my

family. The convivial atmosphere embraces the whole establishment, with both staff and residents conveying heartwarming greetings.
This is not an old people's home. It is a haven of characters, personalities and friends who convey an ambience as comfortable as sinking into one’s favourite armchair. It has been a relief to witness my father regaining a semblance of the happy person he was before suffering two-and-a-half months of hospital admission.
I have no hesitation in recommending Montrose as a provider of all needs a person requires when seeking help to overcome disabilities affecting their health and well-being.

Reply from Jennifer Whitehead, Registered Manager at Montrose Care Home

Thank you so much for taking the time to leave such a lovely review! Your dad and yourselves have been such a wonderful part of our ‘Montrose family’, and we feel privileged to have had this time to get to know you all! Thank you for your valued support, kindness, and fun!

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Review of
Montrose Care Home
from M P (Daughter of Resident) published on 8 July 2023

Submitted via Website • Report

Overall Experience

My father has been a resident, since early this year after a long stay in hospital. He has settled well, the home is very well presented, food is very good. The staff are amazing, it is just like a big family, very welcoming.

Reply from Jennifer Whitehead, Registered Manager at Montrose Care Home

Thank you so much for this lovely review! We are thrilled that you are happy with the home and our Montrose family! We are excited for the positive changes about to be made under new ownership and I will continue to strive to make sure that we maintain everything we are about!

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Review of
Glencairn House Residential Home
from Chris R (Grandson of Resident) published on 9 June 2023

Submitted via Website • Report

Overall Experience

The staff are fantastic. They go to great lengths to make the residents feel comfortable and cared for. They create a lovely atmosphere and make those who stay there feel like they're part of a genuinely happy home.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Hi Chris, that's lovely to hear. Thank you for taking the time to leave us such a positive review.

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Review of
Glencairn House Residential Home
from Richard C (Son of Resident) published on 7 June 2023

Submitted via Website • Report

Overall Experience

My mother is a resident and has been one for some years, under the previous ownership (the present owner took over February 2022) things were we thought good. But now they are exceptional.
Not only is the home very clean and warm and the staff too, but so much more thought and care is being put into

the welfare of the residents with various activities now.
I know my mother is in the care of people who genuinely have her best interests at heart which means that I am able to relax a bit not having to worry about her health and welfare, and she is very happy there.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Hi Richard, thank you so much for such a wonderful review, I'm very pleased your mother is happy here. It will mean a lot to all the staff to know that their care is so appreciated!

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Review of
Glencairn House Residential Home
from Debbie P (Daughter of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience

There is always a warm welcome for visitors to Glencairn House Residential. The home is clean and well run. The staff are without exception kind and caring. Both my parents are looked after at Glencairn House and the care they receive is of a very high standard.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Thank you very much for the feedback, we're very pleased to have your mum and dad here and glad that you're happy with everything we do.

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Review of
Glencairn House Residential Home
from Gillian F (Goddaughter of Resident) published on 14 September 2022

Submitted via Website • Report

Overall Experience

My sister and my godmother have been residents since she moved from London aged 93; she is now 99. We, and she, are so so grateful that we chose Glencairn. The staff are so kind and caring and genuinely take the best care of her. As she said, they are not just the staff but her friends, and she knows

she's totally safe. They also keep us both up to date and are very welcoming whenever we visit. We cannot thank them enough for how they managed during the Covid pandemic, and we weren't able to visit.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Thank you very much, that's lovely to hear, and thank you for taking the time to write a review. I'll make sure I pass your comments on to the staff; it means a lot. It is a pleasure having your godmother at Glencairn; she's a lovely lady, and I'm delighted that she is happy here.

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Review of
Glencairn House Residential Home
from Brenda M (Daughter of Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience

My mother is 104 years old and has been a resident at Glencairn House Residentia Home since April 2020. My family and I feel very fortunate that there was a vacancy for her at Glencairn when it was urgently needed. She has a lovely room and always seems happy and settled when I visit. The staff are

always very welcoming and caring and also very patient. They seem to do their best to keep the residents happy and entertained. My mother particularly enjoys playing scrabble.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Thank you very much Brenda. Your mum is a lovely lady and we are lucky to have her at Glencairn. She is very sociable and has a great sense of humour!

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Review of
Glencairn House Residential Home
from Ian C (Son of Resident) published on 25 April 2022

Submitted via Website • Report

Overall Experience

Mum was always so independent and it was hard to convince her she needed help, but after a brief stay to give her neighbour a break (we, unfortunately, live 5000km away) she was hooked. The staff there seem so caring and Mum was well looked after and I never had any concerns whilst she was there.

Reply from Ralph Sanders, Owner at Glencairn House Residential Home

Thank you very much. We were delighted to be able to care for your mum and I'm very pleased that she was so happy here. We aim to provide first-class care, keep our residents safe and enable them to continue to do the things they enjoy. Hearing positive feedback like this means a lot.

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Review of
Glencairn House Residential Home
from J L (Nephew of Resident) published on 20 February 2019

Submitted via Postal Card • Report

Overall Experience

My aunt felt well cared for and she enjoyed her stay. She was very pleased with her room and its outlook. The staff were always friendly, helpful and kind to is when we visited. The sitting room was sunny, homely and unlike an institution.

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Review of
Montrose Care Home
from Lynn (Daughter of Resident) published on 20 June 2018

Submitted via Website • Report

Overall Experience

MONTROSE - A BIG BIG thank you to the manager and all the staff - your love and care is exceptional.

What a wonderful place. We placed my elderly (97) mother there for respite while we took a break. She said the love and care she received was outstanding and nothing was too much trouble.

She

said the food was excellent with a good choice and more than enough. She loved her room and it was very clean and comfortable. The other residents were friendly and there were activities to join in if you wished but there was no pressure.
We can not fault the staff they all treated her and us alike with great love kindness and respect. Other family members and friends that visited mum all commented on the lovely friendly atmosphere.
We were so happy and pleased with everything (Mum as well) that we are now considering Montrose as a permanent home for her. Thank you again, Montrose.

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Review of
Montrose Care Home
from Doreen M (Daughter of Resident) published on 2 May 2018

Submitted via Website • Report

Overall Experience

My Mother moved to Montrose almost six months ago. We chose Montrose partly because it is close to our home and partly the positive feedback we had been given. The staff are exceptional and there is a real 'family feel' to Montrose. Everyone is caring and kind and professional. The Management has an

'open door' policy and are extremely approachable. They are reactive to comments and strive to achieve the highest standards of care. There is an activity programme in the week, with trips out to the market when weather permits. Food is all home cooked and looks delicious.

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Review of
Glencairn House Residential Home
from D W (Daughter of Resident) published on 25 April 2018

Submitted via Postal Card • Report

Overall Experience

My mother had always said she would never end her days in a care home as she was a very independent lady. However, life doesn't always give you choices. She then spent 3 years here being well cared for in every capacity. The different personalities of the staff were well balanced but all cared deeply

for her with compassion and dignity. Their 'open door' policy welcomed all her visitors from very young children running around to older friends and family. I couldn't have wished for a nicer place for her to be in her final years and caring staff going that extra mile even in their own time.

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Review of
Glencairn House Residential Home
from M F (Son of Resident) published on 20 April 2018

Submitted via Postal Card • Report

Overall Experience

My mother was cared for very well during her 22 months at this home. She suffered from COPD and diabetes and various other ailments. COPD is not an easy disease to manage and the staff did so very well. She had numerous trips into hospital for varying periods of time and paramedics were called out on

several occasions. They nursed my mum brilliantly until she died.

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Review of
Montrose Care Home
from S W (Granddaughter of Resident) published on 9 April 2018

Submitted via Website • Report

Overall Experience

I can’t speak highly enough of Montrose. The care and support given to my Nan are excellent.
The manager and the whole team there are superb.

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Review of
Montrose Care Home
from J W (Granddaughter of Resident) published on 27 March 2018

Submitted via Website • Report

Overall Experience

Having reached the stage where my Grand Mother could no longer cope with living in her own home, as a family we decided to try a respite period in a local care home. Having looked at several other care homes in Dorchester, Montrose was clearly my Grand Mother's and all of our clear leader. After just

over one week she felt so safe and cared for that she made the decisions herself to make this her new home. A great relief for us as a family and so good to see her happy. The Manager and all of the staff are exceptional in the service they provide, nothing is ever too much trouble. We couldn't be any happier with Montrose.

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Review of
Glencairn House Residential Home
from Ronald W (Husband of Resident) published on 16 January 2018

Submitted via Postal Card • Report

Overall Experience

My wife lived at Glencairn House for 4 years. Everyone who worked at the home, including the owner, the manager and the healthcare staff were very caring, friendly and welcoming. My wife was cared for at a very high standard. I would like to say a massive thank you for the excellent care and support

my wife and I received. I cannot praise the staff highly enough for the dignity, help and total support my wife received. I highly recommend Glencairn House Residential Home.

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Review of
Glencairn House Residential Home
from Simon M (Son of Resident) published on 16 January 2018

Submitted via Postal Card • Report

Overall Experience

In the 5 years my mother was a resident, Glencairn was well maintained, warm, welcoming and very clean. The staff were always pleasant, helpful and caring and the food was very good and varied.

Her room was comfortable, nicely furnished and kept clean and tidy. At the end of her life, she was comfortable,

well monitored and her every need seen to by caring members of staff.

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Care Homes Owned by Gingerbread Care Ltd in Dorset

Gingerbread Care Ltd Locations in Dorset (2)

Gingerbread Care Ltd Reviews in Dorset (20)

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Montrose Care Home

Montrose Care Home

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Glencairn House Residential Home

Montrose Care Home

Montrose Care Home

Glencairn House Residential Home

Glencairn House Residential Home

Montrose Care Home

Montrose Care Home

Glencairn House Residential Home

Glencairn House Residential Home

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