Care Home Owned by Principle Care Homes in Essex

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Principle Care Homes in Essex

Only the locations & reviews in Essex for Principle Care Homes are showing below.

View the details of all 2 locations (with 25 reviews) owned by Principle Care Homes

Principle Care Homes Locations in Essex (1)

1 Care Home owned by Principle Care Homes in Essex
Broomfield Village Care Home

Puddings Wood Drive, Broomfield, Chelmsford CM1 7AL 

9.8 25 reviews
"The staff have been amazing. My mum is on oxygen and finds getting out of bed difficult, when she needs to get out, they are happy to help.…"   Read all 25 reviews
Location Type Care Home

Now open and welcoming new residents. Part of a brand-new generation of care homes, Broomfield Village provides personalised residential, nursing, dementia and respite care in Broomfield; a peaceful rural village with a warm community ethos. At… Read more about Broomfield Village Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 137 Rooms
  • from £1,770 / week

Principle Care Homes Reviews in Essex (25)

9.8

Principle Care Homes has a Group Review Score of 9.8 (9.799) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Principle Care Homes must have a Review Score.

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Review of

Broomfield Village Care Home

from Sarah W (Daughter of Resident) published on 30 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been amazing. My mum is on oxygen and finds getting out of bed difficult, when she needs to get out, they are happy to help. The support they give to the family is brilliant, and being able to join her for a meal is lovely.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're delighted to hear that mum feels supported and comfortable during her stay. Our team always strives to provide compassionate care and to be there whenever help is needed, so it means a lot to know that has made a difference for you and your family. We're also very glad you've been able to enjoy meals together, those moments are so special! Thank you again for taking the time to share your experience.
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Review of

Broomfield Village Care Home

from Carina J (Wife of Resident) published on 8 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good, Enitan is an excellent carer. He always gives my husband time, he's very patient and very caring.
My husband calls Enitan his friend.
I would like this carer to have recognition for his care.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you so much for your kind words about Enitan. We're delighted to hear that their care and dedication made such a positive difference to you & your husband. This truly embodies our values of compassion and respect, and feedback like yours means the world to any of our dedicated team and to all of us. We'll be sure to share your message with & no doubt it will make their day! We're so grateful you took the time to share your experience.
Warm Wishes
Broomfield Village Team
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Review of

Broomfield Village Care Home

from Ben M (Grandson of Resident) published on 8 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care our Gran has received here. She came in really poorly but has been taken care of so well that she is thriving in a way we never expected. Thank you - we are so grateful. Everyone we meet is so friendly to residents and visitors - and it feels more like a 5* hotel
than a care home! Couldn't recommend more highly.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you so much for your kind words. We're truly delighted to hear that you've had such a positive experience for your Gran. Every member of our staff is dedicated to creating a safe, comfortable, and homely environment for our residents, and it's wonderful to know that this is reflected in your experience.
Your feedback means a great deal to us - it not only motivates our team but also reassures families that their loved ones are in caring hands. We look forward to continuing to provide the highest standard of care and support.
Warm regards,
The Broomfield Village Team
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Review of

Broomfield Village Care Home

from Kim A (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
For anyone thinking of this care home for a relative or friend, honestly do not hesitate. My Dad sadly only managed 4 weeks here, but wow what an amazing and special time that was for him and us. Absolutely everything about the place is just beautiful. The staff are incredible, caring and thoughtful
and this extended to our family and friends who visited Dad. They made us feel so welcome, so at home and so comfortable and we were always made to feel part of Broomfield village family. My Dad really got his sparkle back here for his final weeks and that was down to this amazing care home, friendly caring professional staff and the beautiful surroundings and facilities. I had no idea care homes existed like this. Broomfield Village is a very special place, it will always have a place in my heart and I will always be thankful for finding this wonderful home.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeDear Kim A
Thank you so much for your positive and caring review.
We are pleased to hear that you and your father were happy with the care received, he was such a delightful gentleman and it was our pleasure to have him in our care.
It is always rewarding to hear such positive and thoughtful comments used to describe our team, and will most certainly pass this on and share. Your kind words mean the world to us, our team works hard & endeavour to deliver excellent & consistent care & are so happy to hear that it met & exceeded your expectations. We most certainly have a beautiful home which is complimented by our devoted, caring and compassionate team.
Thank you again Kim for your kind words.
With Warmest Wishes
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Review of

Broomfield Village Care Home

from C L (Daughter of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been living at Broomfield Village for 4 months now, and we are very happy that we chose this care home for her. Since moving in her needs have increased, and the staff have adapted to this and cared for her cheerfully and professionally.
I would urge anyone looking for a care home for a loved
one to visit Broomfield Village and see the level of care in action, and see the lovely facilities for themselves.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeDear CL we really appreciate you taking the time to leave your review.
It is always so nice to hear words like caring, fun and thoughtful used to describe our team.
It's most certainly is our pleasure caring for your relative here.
We are so proud of our team that passionately enrich the lives of our residents, and will be sure to share this review with the team .
Please let us know if there is anything else we can do for you.
Always here to help.
With warm regards
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Review of

Broomfield Village Care Home

from Steve H (Son of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had always wanted to end her days at her home where she had lived for over 50 years. This played on my mind, and I was very reluctant to consider residential care homes as my experience was limited to media horror stories.
The moment I walked into Broomfield Village, and I met the staff,
I knew we had found the right place. It was the only home we had seen where I knew I would not feel guilty leaving my mother.
The staff made her feel at home, got her into a wheelchair to join group activities and meals and we were able to take her into the garden, things which we could never have done if she had stayed at home. Later when she was unable to get out of bed, the staff would spend time sitting with her. The facilities were fantastic for the residents but also for the families, including young children.
I cannot praise all the staff highly enough, they were all so loving and thoughtful. When it mattered, they were there for my mother but also for my family and me.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for taking the time to share such a touching review. It means the world to our entire team to know that your mother and your family felt supported and cared for during her time with us. We understand how difficult the decision to move into care can be, and we're so glad that Broomfield Village could provide comfort, dignity, and a true sense of home. Your kind words about our team and community are deeply appreciated and will be shared with everyone who had the privilege of caring for your mother.
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Review of

Broomfield Village Care Home

from Rita L (Mother of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter Louise has been in Broomfield Village for only 10days & already I am so happy to see a marked difference in her mood. She is alert & obviously getting better sleep in her beautiful new room which is bright warm & comfortable.
The staff are so welcoming always smiling & helpful to all the
residents. The food is outstanding & looks so appetising.
All Louise's family, are so glad we found BV & we look forward to seeing our beautiful daughter begin to thrive in this special place.
We are very thankful to Mary & her team.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing your lovely words about Louise's first days with us. We're delighted to hear she is already feeling brighter and more settled in her new home, and it means the world to know her room, the food, and the welcome from our team have made such a difference. We feel very privileged to care for Louise and to support your family, and we'll be sure to share your kind thanks with Mary and the whole team.
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Review of

Broomfield Village Care Home

from H R (Power of Attorney of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin in law / best friend needed a new home due to her last not meeting her needs.
From the start Mary and her team were amazing. As her Lpa i wanted to find her the perfect new home. I was recommended to Broomfield Village by another residents daughter and I'm so happy I made the call. The staff
are always so warm and friendly, they are engaging and so supportive and welcoming. Bv is another world compared to other homes , they offer a 5 star service. They have so much to offer everyone , it doesn't feel like a care home it feels like a luxury hotel. As a family it's so lovely to see L in beautiful surroundings being so well cared for by amazing staff who really care.
The home is filled with love , kindness , empathy and compassion. Bv truly go above and beyond for there residents, I highly recommend Bv to anyone wanting a loved one or themselves to have a wonderful rest and be well looked after. I am so glad we found you Bv thank you .
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your beautiful words. It means so much to us to know that from the very beginning you felt supported and reassured, and that your loved one has settled so happily here. We are incredibly proud of our team for creating an environment filled with kindness, compassion, and genuine care, and your feedback reflects exactly what we strive for every day. We feel privileged to be part of her journey and are so grateful for your trust in us.
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Review of

Broomfield Village Care Home

from Colette L (Daughter of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
First impressions are that the staff are all very welcoming and friendly. They go out of their way to ensure that new residents settle in quickly. The surroundings are lovely and it really doesn't feel like care home at all. The restaurant and catering facilities are excellent. The nursing team treat
residents with dignity and respect. They get to know resident and seem genuinely interested in the person and their life.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing such thoughtful feedback. It means the world to us to know that you found the team welcoming and that the care, surroundings, and dining all left such a positive impression. We'll be sure to pass your kind words on to the team they will truly appreciate them.
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Review of

Broomfield Village Care Home

from Graham W (Son of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been resident at the Broomfield Village Care Home for 3 weeks now. The experience has surpassed our greatest hope. It is such a beautifully designed home, with wonderful interior design. Every aspect of our dealings with the car home and staff have been fantastic. All the staff are lovely.
The care my Mum has received has been exemplary. The care home is like a five star hotel. It is a joy to visit my Mum. I can't imagine my Mum staying anywhere else. We feel very fortunate to have found such an exceptional place.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're delighted to hear that mum is settling in so well and that you've had such a positive experience with us. Creating a warm, welcoming environment that feels like home is at the heart of everything we do, and it means the world to know that this has brought comfort and joy to you and your family. We feel very lucky to be caring for your mum here at Broomfield Village
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Review of

Broomfield Village Care Home

from A B (Husband of Resident) published on 28 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An imposing building, with a spacious entrance hall and reception. On arrival each time the welcome is warm and friendly.
The room my wife occupies is very comfortable and clean, with a fully equiped bathroom. There is ample storeage space for clothes etc. A door leads to a small patio with table and
chairs, and a newly planted garden which is well maintained.
There is a pleasant dining room with menus for lunch & supper changed daily with a "light bites" menu as an alternative. In addion a garden tea room is available.
The carers and other staff are friendly & efficient and ready to meet the various demands with a smile and warm words of comfort.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words and thoughtful feedback. We're so pleased to hear that you feel welcomed and that your wife is comfortable and well cared for. Our team works hard to create a warm, homely environment for both residents and their families, so it means a lot to hear that reflected in your experience.
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Review of

Broomfield Village Care Home

from Lesa B (Daughter of Resident) published on 15 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed here for 6 weeks following a fall where she broke her upper arm.


I called the care home after an online search as the hospital were discharging her and I didn't feel confident she could return home on her own.


Following the call, the home sent someone to assess her in hospital

that afternoon and she moved in the next day, the home were extremely swift.


Having not visited the home before arriving with my mother we were both blown away by the wonderful interior design and welcome by the staff.


We were greeted by the head nurse carer whos experience shone through I was very reassured that she was going to be in good hands.


Subsequently this member of staff acted quickly when mum needed to return to a&e where a carer stayed with her the whole time.


The in house Physo helped her to recover. And the in house hair and nails made her feel her best.


The restaurant manager was excellent.


Every member of staff there is wonderful!!


I can not speak highly enough

Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're so pleased we could make mum's stay comfortable and reassuring for both of you, and that you've felt supported every step of the way.It means a lot to hear your kind words about our team. Everyone takes great pride in making our residents feel safe, cared for, and at home, and your comments truly make our day.We're delighted mum is doing so well and we can't wait for her to pop in and see us again soon.
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Review of

Broomfield Village Care Home

from R F (Wife of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good experience all round. Every member of staff always welcoming (most knowing my name), friendly, and very helpful. Nothing was ever too much trouble. I enjoyed the lunches I had with my husband and have made many new friends - both staff and residents.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you for taking the time to share your positive experience with us and we will share this with our wonderful team. We're so pleased to hear that having lunch with your husband was enjoyable and made a difference for you. Your satisfaction is important to us, and your review reaffirms the hard work our team put in every day. Looking forward to seeing you again!
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Review of

Broomfield Village Care Home

from D F (Respite Resident) assisted by family/friend published on 18 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I experienced from all staff members kindness and generosity. Everyone knew me by name & was very friendly, despite sometimes low staffing levels due to the Care Home's only recent opening. A very lovely atmosphere.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you for your feedback, we appreciate you taking the time to share your thoughts.We're pleased to hear that you felt welcomed and recognised by our team-it truly means a lot to us. As a newly opened Care Home, we appreciate your understanding during our busier periods, and we're glad that the positive atmosphere still shone through. We have had lots of new team members join us over the last few weeks to ensure that our high standards are upheld for both current and future residents. Thank you again for taking the time to share your experience
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Review of

Broomfield Village Care Home

from J D (Resident) published on 22 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Broomfield village on the 9th of April 2025, from previous experience of being in hospital/care home settings, I have found this to be a completely new and comforting experience to the extent that I am oversleeping and the care team with their tolerance are having to give me a good shake
to fully awake me.
This is positive, as I have previously had difficulty sleeping. This is the first time for years that I have actually slept well. The maintenance and housekeeping team deserve credit for all they did to create the comfort, the care team for supporting my sleep, the support bed is second to none.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you for your wonderful review! We're delighted to know that you are happy with the care and delivery at Broomfield Village Care Home. Our team works hard to ensure exceptional levels of care and it is so good to hear that they meet your expectations, and it's great to hear that we succeeded. Thank-you again we will share this with our amazing team .
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Review of

Broomfield Village Care Home

from Dawn L (Daughter of Resident) published on 25 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Broomfield Village highly enough. It is a beautiful space, warm and welcoming with a calm atmosphere.The rooms are spacious and comfortable and you are encouraged to personalise them to help the resident feel more at home. But more importantly, the staff are exceptional. So kind and
caring, they tailor their care to the individual. They are always available to discuss any concerns and give reassurance if needed. My mother has particularly enjoyed the food since being there. I have also been able to join her for some meals and can happily say the food is of an excellent quality. I now have peace of mind that my mother is in the best place possible and is receiving excellent all round care.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeWe are pleased to hear that you and your Mum are happy & content with the care and hospitality service provided; we pride our selves on excellent care & exceptional food choices.It is always so lovely to hear words like kind, caring & thoughtful used to describe our team, and thank-you for your positive comments.It is our pleasure caring for your mother here at Broomfield Village. We are so proud of all of our a team, helping enriching the lives of our residents, and we will be sure to pass on your wonderful feedback.Thank you again for your kind words.
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Review of

Broomfield Village Care Home

from Debbie B (Daughter of Resident) published on 24 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in your care for 6 weeks now and although not totally settled the care she is receiving is fantastic. Everyone is so helpful, friendly and understanding, and always putting mums needs first. It's wonderful to see her happy and know she is in a safe environment. My thanks to the team
who are all fabulous.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank-you Debbie for your positive review. It's always lovely to receive good feedback which we share with our wonderful team. We are so happy to hear that Mum is settling in well, and that you are happy with the care she is receiving and the environment she is experiencing. Thank-you again for taking the time to share your thoughts and feedback. Best Regards
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Review of

Broomfield Village Care Home

from Paul B (Son of Resident) published on 22 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say, having read all the wonderful reviews i was sceptical when we arranged our initial visit. Its not often that you cant find fault now days. But, I have to agree with every review posted. There is very little I disagree with or in fact can add as everything has been covered in accurate detail.
I
would like to reiterate that the staff are exceptional, and take the time to get to know the residences on a personal level and make it feel like there own home. Thank you, and Please keep up the good work
Reply from Hayley Bull, Executive Assistant at Broomfield Village Care HomeThank you for taking the time to leave such a kind review. It's lovely to hear that your experience has echoed the kind words shared by others. Creating a homely, welcoming environment is at the heart of what we do. Your encouragement means the world to us, and we'll absolutely keep doing our very best.
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Review of

Broomfield Village Care Home

from Jill N (Sister of Resident) published on 16 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home looked like a 5 star hotel and provided an excellent level of personal service. Every member of staff was polite, professional and extremely helpful, nothing was too much for them. I was extremely pleased with the first class care that my brother received throughout his stay. Although on the
end of life care, he was happy, comfortable and very well cared for in his private room. Everyone there went above and beyond the call of duty to nurse and care for him throughout his stay. When sadly my brother passed away, every member of staff showed their respect by lining up as he was taken away on his final journey. I can't thank you enough for your kindness, care and professionalism.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you for taking the time to leave a review, feedback is always appreciated! It was lovely to read and will share this great review with the team who will be delighted to receive such positive comments,It's a privilege watching your loved one settle in and become such an important part of our community at Broomfield Village. We look forward to seeing you again soon!
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Review of

Broomfield Village Care Home

from Annie B (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment the customer relationship manager welcomed us to Broomfield Village through to our mum's first week as a resident - we have been bowled over! Mum has 6 daughters & we have all been welcomed. Broomfield feels like home - it is warm and inclusive. The staff are professional & skilled and
yet relaxed and approachable. We love that there is an open invitation to eat with our mum & other residents, or to hang out in the beautiful coffee bar.
Mum has 15 great grandchildren so having the little kids area is inspired! And being able to watch a film together in the comfortable cinema room, with a bountiful supply of sweets, drinks & ice-creams from the "Sweet Shop" is magical! In just a week mum has had her hair & nails done, joined in gardening, baking, mini golf & music & movement!
The physical support given to mum for her care & mobility needs is fantastic, & given with dignity, kindness & respect.
We can relax in the knowledge that mum is very well looked after and her family is always made welcome.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your lovely review!We're so pleased to hear that your mum has settled in well and is enjoying such a wide range of activities from gardening and baking to cinema nights with the grandchildren. It's especially amazing to know that you and your family feel so welcome.Your kind words about our team and the care your mum receives mean a great deal to us. We're proud to provide a warm, supportive environment where both residents and their families feel at ease. Thank you again for sharing your experience, it truly means a lot.
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