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Care Home Owned by Principle Care Homes in Essex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Principle Care Homes in Essex

Only the locations & reviews in Essex for Principle Care Homes are showing below.

View the details of all 2 locations (with 32 reviews) owned by Principle Care Homes

Principle Care Homes Locations in Essex (1)

 - Browse 1 Care Home owned by Principle Care Homes in Essex
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Broomfield Village Care Home
Puddings Wood Drive, Broomfield, Chelmsford CM1 7AL 
9.9 32 reviews
Broomfield Village Care Home, Chelmsford, Essex
"I can't say enough positive things about Broomfield. I first got to know the home when they invited me to bring my therapy dog in to spend…"   Read all 32 reviews
  • from £1,770 / week
  • 137 Rooms
Location Type Care Home

Now open and welcoming new residents. Part of a brand-new generation of care homes, Broomfield Village provides personalised residential, nursing, dementia and respite care in Broomfield; a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Principle Care Homes Reviews in Essex (32)

9.9

Principle Care Homes has a Group Review Score of 9.9 (9.918) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Principle Care Homes must have a Review Score.

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Review of

Broomfield Village Care Home

from Zoe L (Resident) assisted by family/friend published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, caring and friendly staff lots to do. Very nice room & good choice of food. Overall a lovely place to live.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words.
We're so pleased you're enjoying life here, from the activities and food to your room and the team around you. It means a lot to hear you feel it's a lovely place to live!
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Review of

Broomfield Village Care Home

from Stuart G (Respite Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Where do you obtain such excellent staff. they are true carers! Food I am a vegetarian. The facilities, accommodation is delightful.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much, that's really lovely to hear.

We feel very lucky to have such a caring team, they genuinely love what they do and it shows every day. We are also so glad you are happy with the food and that you enjoyed the vegetarian meals, along with the home itself.

We look forward to seeing you again soon!
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Review of

Broomfield Village Care Home

from Sarah D (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't say enough positive things about Broomfield. I first got to know the home when they invited me to bring my therapy dog in to spend time with the residents, and from the very beginning it was clear how much genuine care and warmth goes into everything they do.


When we later needed to find a

safe home for my mum, who has FTD dementia, I couldn't imagine her being anywhere else. The support throughout the move was incredible-there was always someone available to answer questions and guide us with kindness.


Mum's dementia presents differently, but the team have taken the time to truly understand her-what brings her comfort and what makes her light up-which has meant everything to us. It's given us real peace of mind knowing she is safe and genuinely cared for.


In a time that's been incredibly hard for us as a family, Broomfield has made all the difference.

Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing this, it really means a lot!

It's been so special getting to know you over time and we feel very lucky that your journey with Broomfield started the way it did. Supporting you through your mum's move was incredibly important to us and we're so glad you felt guided and supported during that time.

The residents and mum truly at the heart of everything we do and it means so much to hear that you feel she is understood, safe, and cared for in a way that's right for her. Thank you for placing your trust in us, we're here for you all, always!
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Review of

Broomfield Village Care Home

from Tina D (Daughter-in-law of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in Law has only been at Broomfield Village Care Home a few months, but she has settled well. The staff are all amazing, and the facilities excellent. My husband and I live in Asia, and we feel very confident with communication from the home and also in the care she is receiving. Highly recommend
considering it for your loved one.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind review.
We're delighted to hear that your mother in law has settled in well and that you feel confident in both the care she is receiving and the communication from our team, even from so far away. It means a great deal to us that you would recommend Broomfield Village, and we're so pleased to be supporting your family. See you soon!
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Review of

Broomfield Village Care Home

from Heather G (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I knew as soon as I looked around Broomfield care village that I felt comfortable it was the right choice for my Mum.
The staff having been amazing, very supportive during what has been an extremely difficult time.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words.
We're so pleased you felt Broomfield Village was the right choice for your Mum from the very first visit, that means a great deal to us. Supporting families through difficult times is at the heart of what we do, and we're so glad our team have been there for you.
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Review of

Broomfield Village Care Home

from Jane N (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broomfield Village is the most beautiful care home and the staff are truly exceptional. My mother arrived from a stay in hospital and was "broken". The staff have encouraged her to engage in activities and are slowly putting her back together again. We are always made to feel very welcome when we visit
and nothing is too much trouble.
The staff treat residents with dignity and compassion at all times.
I would recommend Broomfield Village Care Home to anybody wishing to have a loved one cared for to an exceptional standard.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. It means more than we can say to hear how your mum has been supported since joining us. Helping someone rebuild their confidence and find joy again, at their own pace, is amazing and we're so pleased mum is beginning to feel more like herself.
Knowing you always feel welcome and reassured when you visit is just as important to us. Your comments about our team's dignity and compassion will mean the world to them. Thank you for your trust and for recommending Broomfield Village!
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Review of

Broomfield Village Care Home

from Guy L (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received exceptional care and kindness during his time with Broomfield Village. Knowing he was supported by such dedicated, compassionate people brought great comfort to our family and close friends, and we are deeply grateful for everything they did for him.
Their patience, professionalism,
and genuine warmth made a real difference to his daily life. It was clear that he was treated not just as a resident, but as an individual - with dignity, respect especially for what he wanted, and understanding. That meant a great deal to us. Also never having to worry about leaving him knowing he was receiving such high standards of care was a huge weight off our minds.
The food is really good too which was important for him.
We thoroughly recommend Broomfield Village!
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing such beautiful feedback, we're truly grateful for your kind words. It means a great deal to know your father felt supported, respected and treated as the individual he was. Dignity, choice, and genuine kindness are at the heart of everything we do, so your feedback really resonates with us.
We're also so pleased to hear that knowing dad was well cared for brought comfort and reassurance to you and your family, that trust is incredibly important to us. Your lovely comments about our team and the food will be shared and very much appreciated.
Thank you for recommending Broomfield Village and for allowing us to be part of your father's journey.
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Review of

Broomfield Village Care Home

from Sarah W (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been amazing. My mum is on oxygen and finds getting out of bed difficult, when she needs to get out, they are happy to help. The support they give to the family is brilliant, and being able to join her for a meal is lovely.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're delighted to hear that mum feels supported and comfortable during her stay. Our team always strives to provide compassionate care and to be there whenever help is needed, so it means a lot to know that has made a difference for you and your family. We're also very glad you've been able to enjoy meals together, those moments are so special! Thank you again for taking the time to share your experience.
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Review of

Broomfield Village Care Home

from Carina J (Wife of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good, Enitan is an excellent carer. He always gives my husband time, he's very patient and very caring.
My husband calls Enitan his friend.
I would like this carer to have recognition for his care.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you so much for your kind words about Enitan. We're delighted to hear that their care and dedication made such a positive difference to you & your husband. This truly embodies our values of compassion and respect, and feedback like yours means the world to any of our dedicated team and to all of us. We'll be sure to share your message with & no doubt it will make their day! We're so grateful you took the time to share your experience.
Warm Wishes
Broomfield Village Team
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Review of

Broomfield Village Care Home

from Ben M (Grandson of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care our Gran has received here. She came in really poorly but has been taken care of so well that she is thriving in a way we never expected. Thank you - we are so grateful. Everyone we meet is so friendly to residents and visitors - and it feels more like a 5* hotel
than a care home! Couldn't recommend more highly.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you so much for your kind words. We're truly delighted to hear that you've had such a positive experience for your Gran. Every member of our staff is dedicated to creating a safe, comfortable, and homely environment for our residents, and it's wonderful to know that this is reflected in your experience.
Your feedback means a great deal to us - it not only motivates our team but also reassures families that their loved ones are in caring hands. We look forward to continuing to provide the highest standard of care and support.
Warm regards,
The Broomfield Village Team
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Review of

Broomfield Village Care Home

from Kim A (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For anyone thinking of this care home for a relative or friend, honestly do not hesitate. My Dad sadly only managed 4 weeks here, but wow what an amazing and special time that was for him and us. Absolutely everything about the place is just beautiful. The staff are incredible, caring and thoughtful
and this extended to our family and friends who visited Dad. They made us feel so welcome, so at home and so comfortable and we were always made to feel part of Broomfield village family. My Dad really got his sparkle back here for his final weeks and that was down to this amazing care home, friendly caring professional staff and the beautiful surroundings and facilities. I had no idea care homes existed like this. Broomfield Village is a very special place, it will always have a place in my heart and I will always be thankful for finding this wonderful home.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeDear Kim A
Thank you so much for your positive and caring review.
We are pleased to hear that you and your father were happy with the care received, he was such a delightful gentleman and it was our pleasure to have him in our care.
It is always rewarding to hear such positive and thoughtful comments used to describe our team, and will most certainly pass this on and share. Your kind words mean the world to us, our team works hard & endeavour to deliver excellent & consistent care & are so happy to hear that it met & exceeded your expectations. We most certainly have a beautiful home which is complimented by our devoted, caring and compassionate team.
Thank you again Kim for your kind words.
With Warmest Wishes
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Review of

Broomfield Village Care Home

from C L (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been living at Broomfield Village for 4 months now, and we are very happy that we chose this care home for her. Since moving in her needs have increased, and the staff have adapted to this and cared for her cheerfully and professionally.
I would urge anyone looking for a care home for a loved
one to visit Broomfield Village and see the level of care in action, and see the lovely facilities for themselves.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeDear CL we really appreciate you taking the time to leave your review.
It is always so nice to hear words like caring, fun and thoughtful used to describe our team.
It's most certainly is our pleasure caring for your relative here.
We are so proud of our team that passionately enrich the lives of our residents, and will be sure to share this review with the team .
Please let us know if there is anything else we can do for you.
Always here to help.
With warm regards
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Review of

Broomfield Village Care Home

from Steve H (Son of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had always wanted to end her days at her home where she had lived for over 50 years. This played on my mind, and I was very reluctant to consider residential care homes as my experience was limited to media horror stories.
The moment I walked into Broomfield Village, and I met the staff,
I knew we had found the right place. It was the only home we had seen where I knew I would not feel guilty leaving my mother.
The staff made her feel at home, got her into a wheelchair to join group activities and meals and we were able to take her into the garden, things which we could never have done if she had stayed at home. Later when she was unable to get out of bed, the staff would spend time sitting with her. The facilities were fantastic for the residents but also for the families, including young children.
I cannot praise all the staff highly enough, they were all so loving and thoughtful. When it mattered, they were there for my mother but also for my family and me.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for taking the time to share such a touching review. It means the world to our entire team to know that your mother and your family felt supported and cared for during her time with us. We understand how difficult the decision to move into care can be, and we're so glad that Broomfield Village could provide comfort, dignity, and a true sense of home. Your kind words about our team and community are deeply appreciated and will be shared with everyone who had the privilege of caring for your mother.
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Review of

Broomfield Village Care Home

from Rita L (Mother of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter Louise has been in Broomfield Village for only 10days & already I am so happy to see a marked difference in her mood. She is alert & obviously getting better sleep in her beautiful new room which is bright warm & comfortable.
The staff are so welcoming always smiling & helpful to all the
residents. The food is outstanding & looks so appetising.
All Louise's family, are so glad we found BV & we look forward to seeing our beautiful daughter begin to thrive in this special place.
We are very thankful to Mary & her team.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing your lovely words about Louise's first days with us. We're delighted to hear she is already feeling brighter and more settled in her new home, and it means the world to know her room, the food, and the welcome from our team have made such a difference. We feel very privileged to care for Louise and to support your family, and we'll be sure to share your kind thanks with Mary and the whole team.
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Review of

Broomfield Village Care Home

from H R (Power of Attorney of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin in law / best friend needed a new home due to her last not meeting her needs.
From the start Mary and her team were amazing. As her Lpa i wanted to find her the perfect new home. I was recommended to Broomfield Village by another residents daughter and I'm so happy I made the call. The staff
are always so warm and friendly, they are engaging and so supportive and welcoming. Bv is another world compared to other homes , they offer a 5 star service. They have so much to offer everyone , it doesn't feel like a care home it feels like a luxury hotel. As a family it's so lovely to see L in beautiful surroundings being so well cared for by amazing staff who really care.
The home is filled with love , kindness , empathy and compassion. Bv truly go above and beyond for there residents, I highly recommend Bv to anyone wanting a loved one or themselves to have a wonderful rest and be well looked after. I am so glad we found you Bv thank you .
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your beautiful words. It means so much to us to know that from the very beginning you felt supported and reassured, and that your loved one has settled so happily here. We are incredibly proud of our team for creating an environment filled with kindness, compassion, and genuine care, and your feedback reflects exactly what we strive for every day. We feel privileged to be part of her journey and are so grateful for your trust in us.
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Review of

Broomfield Village Care Home

from Colette L (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First impressions are that the staff are all very welcoming and friendly. They go out of their way to ensure that new residents settle in quickly. The surroundings are lovely and it really doesn't feel like care home at all. The restaurant and catering facilities are excellent. The nursing team treat
residents with dignity and respect. They get to know resident and seem genuinely interested in the person and their life.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for sharing such thoughtful feedback. It means the world to us to know that you found the team welcoming and that the care, surroundings, and dining all left such a positive impression. We'll be sure to pass your kind words on to the team they will truly appreciate them.
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Review of

Broomfield Village Care Home

from Graham W (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been resident at the Broomfield Village Care Home for 3 weeks now. The experience has surpassed our greatest hope. It is such a beautifully designed home, with wonderful interior design. Every aspect of our dealings with the car home and staff have been fantastic. All the staff are lovely.
The care my Mum has received has been exemplary. The care home is like a five star hotel. It is a joy to visit my Mum. I can't imagine my Mum staying anywhere else. We feel very fortunate to have found such an exceptional place.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're delighted to hear that mum is settling in so well and that you've had such a positive experience with us. Creating a warm, welcoming environment that feels like home is at the heart of everything we do, and it means the world to know that this has brought comfort and joy to you and your family. We feel very lucky to be caring for your mum here at Broomfield Village
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Review of

Broomfield Village Care Home

from A B (Husband of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An imposing building, with a spacious entrance hall and reception. On arrival each time the welcome is warm and friendly.
The room my wife occupies is very comfortable and clean, with a fully equiped bathroom. There is ample storeage space for clothes etc. A door leads to a small patio with table and
chairs, and a newly planted garden which is well maintained.
There is a pleasant dining room with menus for lunch & supper changed daily with a "light bites" menu as an alternative. In addion a garden tea room is available.
The carers and other staff are friendly & efficient and ready to meet the various demands with a smile and warm words of comfort.
Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words and thoughtful feedback. We're so pleased to hear that you feel welcomed and that your wife is comfortable and well cared for. Our team works hard to create a warm, homely environment for both residents and their families, so it means a lot to hear that reflected in your experience.
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Review of

Broomfield Village Care Home

from Lesa B (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed here for 6 weeks following a fall where she broke her upper arm.


I called the care home after an online search as the hospital were discharging her and I didn't feel confident she could return home on her own.


Following the call, the home sent someone to assess her in hospital

that afternoon and she moved in the next day, the home were extremely swift.


Having not visited the home before arriving with my mother we were both blown away by the wonderful interior design and welcome by the staff.


We were greeted by the head nurse carer whos experience shone through I was very reassured that she was going to be in good hands.


Subsequently this member of staff acted quickly when mum needed to return to a&e where a carer stayed with her the whole time.


The in house Physo helped her to recover. And the in house hair and nails made her feel her best.


The restaurant manager was excellent.


Every member of staff there is wonderful!!


I can not speak highly enough

Reply from Holly Claydon, Customer Relationship Assistant at Broomfield Village Care HomeThank you so much for your kind words. We're so pleased we could make mum's stay comfortable and reassuring for both of you, and that you've felt supported every step of the way.It means a lot to hear your kind words about our team. Everyone takes great pride in making our residents feel safe, cared for, and at home, and your comments truly make our day.We're delighted mum is doing so well and we can't wait for her to pop in and see us again soon.
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Review of

Broomfield Village Care Home

from R F (Wife of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good experience all round. Every member of staff always welcoming (most knowing my name), friendly, and very helpful. Nothing was ever too much trouble. I enjoyed the lunches I had with my husband and have made many new friends - both staff and residents.
Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care HomeThank you for taking the time to share your positive experience with us and we will share this with our wonderful team. We're so pleased to hear that having lunch with your husband was enjoyable and made a difference for you. Your satisfaction is important to us, and your review reaffirms the hard work our team put in every day. Looking forward to seeing you again!
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