Care Homes Owned by Principle Care Homes

The experience has felt so supportive and lovely. From arranging transfer with a member of the care team, to the staff taking the time to get to know my dad and how best to support him. The whole experience has been personal and all the staff have asked so many questions in order to know his likes and dislikes, his family and medical history and everything in between. All the staff are friendly, supportive caring and interested. Nothing is too much trouble, I feel so happy that my dad is being so looked after.

The staff are friendly and welcoming which has made a difficult time easier. The staff also seem knowledgable about the residents. The home itself is always clean and tidy which has helped my father adjust.

Everyone in broomfield village has welcomed my mum and made her feel safe, loved, engaged and supported. I cannot recommend it more. My mum was so scared when she went in but broomfield village worked their magic and mum is now happy and thriving

Three months on, I have nothing but praise for the wonderful staff at BV, they really turned things around for mum. She is very happy here.

I cannot recommend Jo and the team at Broomfield Village highly enough. Not only is it a beautiful setting, but the care, kindness, and compassion shown to my Dad were truly exceptional. We are so grateful that he was able to spend his time in such a wonderful and supportive place.

After viewing countless care homes, and having had a traumatic experience at another (seemingly high-end, luxurious and well-appointed) home, I cannot praise Broomfield Village enough. The whole experience has been faultless from the moment we arrived to present-day.

Each and every member of the team are simply incredible - they take care of my mother as though she was their own family. They instantly got to know her and familiarise themselves with her personality, likes and dislikes and her everyday needs are not only met with professionalism, kindness, dignity and empathy but they all go the extra mile, 24/7. Nothing is too much trouble for the team, and I am so very grateful and happy that I can rest easy, in the knowledge that Mum is getting the best possible care with the kindest, most supportive and knowledgeable team of people.

Mum is encouraged and assisted to take part in the wonderful range of activities, which I genuinely think is beneficial to her well-being. Thank you

We moved my Nan in to Broomfield Village following a terrible experience with another care facility (which I will not name).

Broomfield Village is beyond fantastic - the staff, the care, the facilities/entertainment, the responsiveness and communication really has shown us HOW these kind of places should be run. They are A* on all aspects - even the food! My family and I look forward to sharing meals with my grandmother as it's like eating in a restaurant... it's a real treat!

We feel completely safe with our Nan in Broomfield Village - I would highly recommend here to anyone, it's been a life saver for us as a family.

Keep doing what you're doing, and thank you!

My Nan moved into Broomfield Village at the end of March 2026, after a traumatic respite stay at another Braintree home left our family shaken. The contrast has been night and day.

The facility is genuinely impressive. Restaurant-quality food, lovely cafes that residents and families actually want to spend time in, and beautifully maintained gardens.

But what sets Broomfield Village apart is the staff. They are, without exaggeration, incredible. Every person we have encountered, from nurses and carers to kitchen team to management, is warm, attentive, and genuinely interested in my Nan as a person. They know her name, her preferences, her stories. They notice when she is not herself. Nothing is ever too much trouble.

After everything we went through before, finding a home that combines this level of facility with this calibre of staff has been a profound relief. My Nan is settled, content, and well looked after.

I cannot recommend Broomfield Village highly enough.

Their kindness, humanity, and respect will never be forgotten. We will always be deeply grateful and cannot recommend this care home highly enough.

We can HIGHLY recommend Broomfield.

Mum went into Broomfield Village in Feb this year as she has Parkinson's disease (over 20 years) but was recently diagnosed with related dementia. She was previously living alone in an independent living facility but due to her memory declining she was feeling lonely. She was forgetting to eat and drink and becoming very sleepy all the time. After a few weeks of being at Broomfield Village, she was eating and drinking well, interacting with others and starting to smile again. The staff got to know her, moved her to another unit where they felt she would thrive more, which she has and she now admits that she is happy there. Mum has always loved her food and she now gets plenty to choose from and is back to being the mum we thought we lost. As a family, we are no longer worried or anxious about mum, following our visits as she had plenty of people and activities to keep her busy. She had made more friends too which is lovely.

Very good, caring and friendly staff lots to do. Very nice room & good choice of food. Overall a lovely place to live.

Where do you obtain such excellent staff. they are true carers! Food I am a vegetarian. The facilities, accommodation is delightful.

I can't say enough positive things about Broomfield. I first got to know the home when they invited me to bring my therapy dog in to spend time with the residents, and from the very beginning it was clear how much genuine care and warmth goes into everything they do.

When we later needed to find a safe home for my mum, who has FTD dementia, I couldn't imagine her being anywhere else. The support throughout the move was incredible-there was always someone available to answer questions and guide us with kindness.

Mum's dementia presents differently, but the team have taken the time to truly understand her-what brings her comfort and what makes her light up-which has meant everything to us. It's given us real peace of mind knowing she is safe and genuinely cared for.

In a time that's been incredibly hard for us as a family, Broomfield has made all the difference.

My Mother in Law has only been at Broomfield Village Care Home a few months, but she has settled well. The staff are all amazing, and the facilities excellent. My husband and I live in Asia, and we feel very confident with communication from the home and also in the care she is receiving. Highly recommend considering it for your loved one.

The staff having been amazing, very supportive during what has been an extremely difficult time.

I would recommend Broomfield Village Care Home to anybody wishing to have a loved one cared for to an exceptional standard.

We thoroughly recommend Broomfield Village!

The staff have been amazing. My mum is on oxygen and finds getting out of bed difficult, when she needs to get out, they are happy to help. The support they give to the family is brilliant, and being able to join her for a meal is lovely.

I would like this carer to have recognition for his care.