Care Home Owned by Medina Group in Derbyshire

approach towards us. I felt happy my wife was in a far better place than previously and she now seems very happy in her new surroundings.

welfare is of the highest standard in all aspects. An absolute pleasure for resident and visitors. Thank you so much, superb meals too.

Waits to be taken from the lounge to the toilet, for non-mobile residents are regularly too long. Assurances are given that staffing ratios meet government guidelines, so the home should look again at how staff are deployed in order to avoid unacceptable waits.

the home to others.

the staff and residents and how they interacted. As a nurse I wanted to make sure that the care was priority. I was delighted with all I saw.
Mum and Dad were made to feel welcome and loved, both having very different care needs this was important.
My father sadly, but expectedly, passed away in the care home in December. The care he, my mum and myself received during this very painful time was phenomenal. From reception, maintenance, HCAs, seniors, care coordinators, chefs, kitchen, domestic to management all staff give the very best care.
My mum remains in the care home where her bereavement and memory loss are managed with love and respect.
Highly, highly recommended.
Thank you all.

this gave her family.

care and humour. He is treated with dignity and respect.
Managers are very approachable, knowledgeable, and informative. I have found them all to want the best for all the residents in their care.

very reassuring to know my friend is there.

with the activities. Thank you for taking such good care of her.

going to staff for whatever reason - and are listened to.
During the day activities are offered to clients ie potting up plants and sitting down exercises. There's gentle encouragement to participate in these activities but no pressure. After all, residents can choose to sit around and chat or people watch or stay in their rooms and maybe watch tv. I don't know the frequency but days are arranged ie garden centres.
Staff keep an eye out for emotional distress in clients and will maybe 'have a chat' if they suspect a client is worried about anything or are in pain. I should also like to say that they do care for their residents. My friend who is a resident has certainly not made any complaints to me about the well-presented food and she certainly would if unhappy.

Eaton View Care Home.

physically has been second to none. She arrived not being able to walk and left being able to walk with a frame.