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Care Homes Owned by Medina Group

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7.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Medina Group
Medina Group specialises in nursing and residential care across Nottingham. As a family-run organisation, they take pride in delivering high-quality care throughout all of their homes. With over 20 years of experience in the sector, they have developed strong expertise in ensuring that residents consistently receive care with dignity and respect. This is reflected in every home they operate.

Medina Group works collaboratively and in partnership with the NHS across several of their locations. Operating throughout Nottinghamshire, the organisation remains committed to creating environments where individuals feel happy, safe, respected, and well cared for in comfortable surroundings.

Medina Group Locations (4)

 - Browse 4 Care Homes owned by Medina Group
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Clifton View Care Home
67 Widecombe Lane, Clifton, Nottingham NG11 9GH 
8.7 17 reviews
Clifton View Care Home, Nottingham, Nottinghamshire
"Mum was transferred from hospital to Clifton View following a fall resulting in a fractured leg. She arrived on 28 February 2026 to be…"   Read all 17 reviews
  • from £1,295 / week
  • 76 Rooms
Location Type Care Home

Clifton View provides residential and dementia care for up to 76 older people, from day care and respite care to long-term stays. The home is located in Clifton, adjacent to the River Trent and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Connect House
Riber Crescent, Basford, Nottingham NG5 1LP 
7.8 30 reviews
Connect House, Nottingham, Nottinghamshire
"My mother-in-law was discharged to Connect House from hospital, for what turned out to be end of life care. The place was so clean with no…"   Read all 30 reviews
  • from £1,300 / week
  • 74 Rooms
Location Type Care Home

Connect House is a family orientated service which provides care and treatment via two very distinct services. In total the home provides 74 ensuite bedrooms split across two suites. Heritage ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Wollaton View Care Home
21 Lambourne Drive, Wollaton, Nottingham NG8 1GR 
6.2 3 reviews
Wollaton View Care Home, Nottingham, Nottinghamshire
"My Mum has been well cared for in this home for many months now and I am continually in awe of the staff who seem to have an endless amount…"   Read all 3 reviews
  • from £1,095 / week
  • 46 Rooms
Location Type Care Home

Wollaton View is a modern residential care home for up to 46 residents. It provides residential, dementia, respite, short-term and rehabilitation care. The home is based on a residential street ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Wollaton Park Care Home
Lambourne Drive, Wollaton, Nottingham NG8 1GR 
Wollaton Park Care Home, Nottingham, Nottinghamshire
  • from £1,094 / week
  • 40 Rooms
Location Type Care Home

Wollaton Park Care Home is a purpose built 40 bed home, registered with CQC (Care Quality Commission) and local authorities to provide care for dementia and residential clients. The home is set in ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Mental Health Care

Medina Group Reviews (50)

7.6

Medina Group has a Group Review Score of 7.6 (7.582) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Medina Group must have a Review Score.

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Review of

Clifton View Care Home

from Jan W (Daughter-in-law of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred from hospital to Clifton View following a fall resulting in a fractured leg. She arrived on 28 February 2026 to be greeted by kind, caring staff who have made her, our family and her friends feel very welcome from the start.
On 9th March we celebrated her 100th birthday with a party
that the home facilitated, making her day so enjoyable and truly memorable.
Their care and concern for her is exemplary. They are very attentive and treat her with respect. They always have time to help her. It is a lovely friendly place with a calm and pleasant atmosphere. 5 star.
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Review of

Connect House

from Kevin B (Son-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was discharged to Connect House from hospital, for what turned out to be end of life care. The place was so clean with no odours, staff were very friendly and helpful to my mother-in-law and all her visitors. We even got a warm welcome after she had passed and we returned to make some
donations. Thank you to all.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you so much for your very kind review. I am very pleased that the staff team were supportive of both your mother-in-law and her visitors. I will ensure that you feedback is passed on to all involved. Please accept our sincere condolences for the loss of your mother in law.
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Review of

Clifton View Care Home

from Graham H (Son of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was transferred from hospital to Clifton View Care Home for rehabilitation following a fall when she broke her pelvis & right wrist. Unfortunately her health deteriorated dramatically following the transfer. The staff were so kind and attentive to her (and the family). They went over & above their
duties to make her feel comfortable and pain free. They quickly became her friends. The staff were always available to discuss any of her care needs. It was a sad day when she had to be moved to a home for nursing care.
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Review of

Connect House

from Stuart P (Friend of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My visit is only my 2nd in 2 weeks. Massive improvement of the persons health, mentally & physically. Massive thanks to all!!
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Review of

Wollaton View Care Home

from A B (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been well cared for in this home for many months now and I am continually in awe of the staff who seem to have an endless amount of respect and patience for her. Their knowledge of treating dementia is amazing and they always seem to be able to bring a smile to her face when she is sad or
worried.
Mum now longer recognises family but seems at peace with herself, her surroundings and the care she receives.
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Review of

Connect House

from Ann A (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home has been on a journey. Conditions have improved significantly over the period I have had concerns over this period, and they weren't always dealt with swiftly, but again, things have improved. Staffing is now more stable, and communication has also improved. Recently, another activities
team has been appointed, and so this has improved the lives of the residents. This needs to be sustained. My mum has recently had her room refurbished, which looks great!
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Review of

Connect House

from Melanie H (Friend of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is in Connect House for rehab. Read reviews - not good.
1st visit was very clean and welcoming, light, bright and airy. All residents are clean & tidy, very good. 1 problem, no drinks available for residents is obvious.
2nd visit was all very good. My friend is 2 weeks not able to stand,
now walking with frame. In between meals drinks available plus ice lollys.
Best place I've ever been in. All staff very friendly.
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Review of

Connect House

from Deborah A (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are kind, respectful and aware. Mum is listened to with thoughtful care.
The home is very clean, tidy and safe.
I feel fully supported, informed and involved by all staff.
The home feels professionally run and maintains a cheerful environment.
Staff treat the residents as individuals
with kindness, understanding & respect.
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Review of

Connect House

from M S (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a welcoming, friendly atmosphere at Connect House.
When I visit my mum her room and ensuite is always immaculate, also the staff will encourage my mum with her food & drinks and engage with all activities.
It's lovely how they celebrate the birthdays of the residents with a cake too.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you so much for your lovely review. I will ensure this is passed over to the staff team who will really appreciate your kind words. It is our absolute pleasure to have your mum in the home with us.
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Review of

Connect House

from Stephen S (Son-in-law of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident of connect house for several months. She is now on end of life and has been fortunate enough to remain at this facility.
Throughout her stay, my mother in law (MIL) has been treated with respect, love and first class care. Her dignity has been respected and preserved,
which is a comfort to us as a family.
Although we live quite a few miles away, the staff have kept us informed of any changes in my MIL's health.
My MIL is on a soft food diet, but such is the skill of the catering staff, the food looks and is presented as if it is whole food. The artistry is astounding.
We see the care staff as friends and have been told we can visit at any time, which is reassuring at the end of life stage.
The facility is kept spotlessly clean and there are regular activities to keep the residents amused.
We would like to thank the care facility manager for all she has done for my MIL. She really has gone above and beyond in helping us at this difficult time.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you so much for your kind words, we really appreciate your feedback. The team at Connect House are very keen to support those visiting the home as well as those in our care. I am so please that you have had a positive experience with us and I will ensure your feedback is passed on to the staff team who appreciate it.
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Review of

Connect House

from A J (Granddaughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Stay away! If you really love your loved one Do not put them here, my Nan was here for a year but sadly passed last week!!
My Nan was neglected on several occasion, left alone for days / weeks - left soiled- no management available - absolute waste of time the only staff who were brilliant were the
receptionist who knew this was a repeat problem.. cold food, day and night- my nan only had sandwiches and pasta for 1 year..
Then left alone for us to see her starving. See my full review on another platform with pictures of my nans belongings being dumped in a bag with a plant pot and empty crisp packet my nan ate a month prior - also a cleaning cloth?? Disgusting!!
Can you believe the management never contacted us or returned any calls in the whole time my nan was in hospital- due to the neglect from this Connect house - This place needs to be closed down.!
Take a walk in the showers and you will see the hygiene on the shower curtains - excrement everywhere.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you for your feedback. I'm disappointed that you feel we have not met your expectations. Unfortunately, as the concerns have not been raised with us directly, we are unable to respond specifically to them. The care home had a dedicated cook who works tirelessly to ensure that all of our residents dietary requirements are met. Your grandmother had a wide variety of vegetarian meals available to her daily and would often indulge in these which is evidenced by her weight being within normal parameters for the duration of her admission with us. Staff built a warm relationship with your grandmother and spent time with her communicating in her native language which she felt more comfortable with. As previously stated I can confirm that I spoke on several occasions to the next of kin regarding care updates. It is a shame that the concerns were not raised with the home during your grandmothers 14 month stay with us. All feedback will be used positively for service development.
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Review of

Connect House

from Manjit S (Next of Kin) published on 4 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was admitted to this care home for a six-week respite stay with the promise that she would receive support to improve her physical and mental health. We were assured that the staff would work to reduce her reliance on medication, help her develop healthier habits, and prepare her to return
home with improved wellbeing. Unfortunately, our experience did not match these assurances. Despite being promised emotional support and access to regular activities to help manage her anxiety and depression, none of this was delivered. There was a troubling lack of engagement from staff, and no meaningful activities were offered to support her mental health. Instead of receiving encouragement and care, my mother felt isolated and neglected. What was intended as a short-term, supportive intervention became a deeply distressing and traumatic period. Her anxiety and depression worsened significantly, and rather than returning home as planned she remained in the care home. Would not recommend.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you for your feedback. I'm disappointed that you feel we have not met your expectations. Unfortunately, as the concerns have not been raised with us directly, we are unable to respond specifically to them. I can confirm that we do have a dedicated wellbeing team that work in the home and cover a 7 day period meaning that wellbeing activities are available for all residents to access 7 days per week. There are several notice boards located around the home displaying the evidence of this. It is a shame that you did not feel able to raise any of the above concerns directly with the home for the duration of your mother's 14-month stay with us. All feedback will be used positively for service development.
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Review of

Connect House

from B K (Granddaughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Lack of communication from staff and management, no call back received. There was many concerns regarding My nan's health and overall care, and welfare which was not addressed no matter how many times we approached the nurse in charge, calls were also made to speak to a manager to complain. Due to the
lack of care my Nan was rushed into hospital and was there for 3 weeks, she sadly passed away on the 15.5.2025.
We have been to collect her belongings today and were very upset to see that everything had been put into black bags like rubbish. They were her belongings, sentimental value with pictures ect.
They had put her flower plant containing mud in with her clothes, half eaten crispy packets, dirty tissue ect deeply upsetting. Lack of respect, no dignity one thing comes to mind how are residents cared for and treated at the home?
I would not recommend connect house as no family should have to experience what our family have.
Reply from Linsey Lockley, Registered Manager at Connect HouseThank you for your feedback. I'm disappointed that you feel we have not met your expectations. Unfortunately, as the concerns have not been raised with us directly, we are unable to respond specifically to them. As a care provider it is not realistic to expect us to contact each individual member of every family to pass information on. This is something that we would expect the next of kin to do. I can confirm that I spoke on several occasions to the next of kin regarding care updates. Again, as previously stated it is a shame that the concerns were not raised with the home during your grandmothers 14 month stay with us, there is a copy of the complaints policy located in every bedroom within the home for both residents and relatives to access. All feedback will be used positively for service development.
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Review of

Connect House

from Shirley W (Partner of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Must praise the staff are great, management frosty to say the least when approached like rabbits in headlights? meals are cold not suitable for stroke patients chips /wedges stroke patients struggle to eat. Rooms in urgent need of repair some bordering dangerous an accident waiting to happen stroke
patients are not catered for here too many wandering patients into others rooms uninvited verbal outburst are frequent by some patients at meal times staff shortage in keeping track of wanderers in the early hours is a problem under floor heating faulty floor bubbles with too much heat.
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Review of

Connect House

from Stacey B (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff treated my mum with dignity and respect. My mother's care was 2nd to none. The staff dealt with my mum's needs as if she were their own family. The meals looked delicious, and there was plenty on the plates. The rooms are spacious and very clean.
In my honest opinion, Connect House treat
all residents equally and to their own individual needs. Out of ten, I would give them 20. Nothing is ever too much. I can't thank them enough for what they have done for my mum's needs.
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Review of

Connect House

from Gilly N (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved auntie was a resident for around 6 years, she sadly passed away in March 2024, the staff at connect house became friends over those years and always went above and beyond. Last December our dad had a bad fall and was diagnosed with a fast acting dementia, there was only one place we could
choose for him to live, again the staff at connect house have gone way above and beyond for us as a family and the care for dad is beyond the call of duty. We feel happy and at peace knowing our loved one is being cared for and loved everyday. Thank you would never be enough for everyone.
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Review of

Wollaton View Care Home

from Nicola K (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was allocated a bed through City Care for supposed rehab from a hospital admission to enabling him to get home in being independent again. However what with a rushed failed discharge that lasted less than 24hours, loosing over 10% body weight, grade 2 pressure ulcers and having 6 falls in
less than 12weeks I would advocate that family members refuse the bed admission to this care home. Communication from City care was constantly poor, the family was labelled as being akward by the management when questions were asked on the care planning for our father. Emails were not answered regarding lost property and damaged clothing. His physical and mental well-being has certainly been affected, he is currently in a very different care home that epitomises safety, compassion and empathy however I feel the damage has been done.
Reply from Deborah Redshaw, Manager at Wollaton View Care HomeThe gentleman was in a room very close to the staff, had a PIR sensor to alert staff to movement, we cannot stop falls just respond as soon as possible. City Care did not feel he required one to one care, there Team would have authorised if they felt this was required. The gentleman was encouraged to spend time in the dining room for meals and in the lounge for his safety,but he would request to return to his bedroom.The gentleman was receiving a fortified diet,but burning off calories as wandering and unsettled day and night.The Grade 2 sore was caused by shearing not pressure.When the discharge failed we agreed to take him back even though he returned after our cut off time for admissions.We the care home provided the care plan once Power of Attorney was received. We cannot provide without permission.Lost item discussed with Son, did not return with the gentleman after his discharge home.The clothing was discussed, the staff said it was ripped by the gentleman self-removing the shirt
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Review of

Clifton View Care Home

from Ryan A (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Clifton View after positive word of mouth in the community. The care that has been provided by their care staff is exceptional. The process of moving into the home was an easy process and they were eager to know as much information about my father as possible to enable them to create
a plan for his care. The care staff are very welcoming and approachable, always on hand to provide the care Dad needs. Thank you to all of the team you work exceptionally hard to ensure those within your care are well looked after. I would highly recommend.
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Review of

Clifton View Care Home

from R D (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been on respite ward for a week now and the staff have been wonderful. Kind and attentive staff. Everywhere very clean. Mum has made good progress and is happy to be here for rehab.
Thank you to all staff
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Review of

Clifton View Care Home

from Jean W (Niece of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt was a resident at Clifton View from December 2022 until she passed away on April 21st, 2024. The care she received was excellent, she was treated with dignity and compassion at all times. The staff also provided support to me through what was a difficult time. They were all so friendly and professional,
I know they took great care of my Auntie. Facilities are good and her room was always immaculately clean. Thank you to everyone.
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Frequently Asked Questions about Medina Group

Costs for care homes owned by Medina Group

Average costs per week for care homes owned by Medina Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Medina Group, based on 4 out of 4 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,196
Residential Dementia Care £1,196
Nursing Care £1,198
Nursing Dementia Care £1,198
All Care Types £1,196
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Medina Group own?

Medina Group own 4 Care Homes.

Which Medina Group Care Homes have the highest review score?

Clifton View Care Home, Connect House & Wollaton View Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Medina Group to verify any information. View our terms and conditions. Medina Group has an Enhanced Service – more info.