Care Homes Owned by Grand Park Homes Ltd

for the ambulance. The staff on duty (although at there busiest time) kept coming to check on my uncle and me. The senior on duty went above and beyond, she stayed on until the ambulance arrived and dealt with them and ensured they had all relevant information, and when he was taken to the hospital she then had to complete all the relevant paperwork. I left around 10.20pm and she was still there. My uncle was fine and discharged back to the home the next morning. Knowing that my uncle is so well taken care of gives me so much peace of mind. A lovely home and amazing staff.

between them and me. I recommend this home for your loved ones as I have been most satisfied.

The home has a homely feel to it After hearing countless horror stories I can honestly say that I am so thankful that my wife found a place in St Georges. i really appreciate the extra effort that all the staff give.

also. My mum is happy here x

but truly kind. They take the time to get to know each resident and treat them as individuals, not just as patients. I've witnessed many quiet acts of kindness, warmth, and dedication that reflect a standard of care that goes far beyond what's expected.
The home is always clean, welcoming, and well-managed, and communication with the family has been excellent. Any concerns we've had have been listened to and addressed with care and respect.
It's never easy placing a loved one in care, but I can say with confidence that we made the right choice. Thank you all for everything you do, it means more than words can express.

She is happy in her environment, loves the fun Fridays with music and enjoys crafting with one staff member in particular, I comment on the little things she's made. She enjoys the food and never says she wants to go to her old home. I'm always pleased to see mum, she is always well presented and her bedroom is beautiful. She has her hair done weekly and nails regularly. Clovelly arrange outgoings for the residents and include family members if they wish. I wouldn't place my mum anywhere else.

make the best pot of tea :-)!
I can highly recommend St George's on anyone who sadly needs respite or to place a relative in a care home.

some challenging situations, including room changes. Management and their staff were supportive with all the changes and illness issues we had to deal with.
He was always clean and well fed. He was a tricky customer with food, so they did very well there.
When he felt well enough they took him to the High Street in his wheelchair.
The staff quickly realised a cheeky conversation would put a big smile on his face and any discussion about Leeds United was very welcome.
All the carers treated the residents with respect and kindness. There was nice interaction with everyone.
I will be eternally grateful for the care and support St Georges gave him in his final months. Thank you.

surroundings. The weekly arts and crafts and entertainment is always enjoyed by mum and it's always good to see the staff joining in on the social media page .

My father stayed in 3 care homes during his illness and Royston continues to be the only home he talks of because he enjoyed his stay there so much.

staff's kindness, compassion, and professionalism made all the difference for our family. The warmth and patience they showed her over the years, especially during her more challenging days, made a real difference. It gave her family great comfort to know that she was surrounded by people who genuinely cared for her well-being and whose dedication made a significant difference in her quality of life, and for that, her family are profoundly thankful.

praise the staff enough for their care and attention. It's peace of mind for us all knowing she is happy and content, getting the very best care from all the wonderful staff there.
Thank you all.

an individual and her specific needs are taken into consideration.

providing better communication on medical and health progress updates. In-person updates, on doctor visits, test results or health progress was not delivered to the family as timely as we would have liked.

gentle but clear and confident approach to her, which helps her calm down.
The manager listens carefully to any concerns and we hear about plans for the home in the regular relatives meetings.
Because the home is small there is a family feel about it. The communal room may not be the most spacious room, but we really have some fun there when there are gatherings of various sorts. I am happy to recommend it.

faces. I am hugely grateful for everyone at Clovelly.

final journey, the carers could not have been more helpful or compassionate and treated my father with respect and dignity.

enjoys the food each day, especially the freshly cooked cakes! We are always welcomed when visiting by both the staff and other residents, and recently she has enjoyed spending her first Christmas amongst her new friends.
Thank you.