Clovelly House

My Dad enjoyed his stay with Clovelly House, we loved seeing a video of him having a dance and getting envolved. The staff were very friendly and caring which was a big piece of mind for our family, the food also smelt very good when we visited Dad.

Lesley

I have used Clovelly House on two occasions for respite care for my 91 year old Mum who has mild dementia and also a couple of day care sessions. It was recommended by a friend. I'm happy with the service. It is very homely good entertainment staff seem kind and caring and Mum seems happy which is all I can ask.

My Dad is enjoying life at Clovelly House always lots to do, staff are 100% amazing, excellent food, wonderful room, it's like a home from home and that makes my life easier knowing he is so well cared for by everyone

I would highly recommend Clovelly to my friends and family.

Covelly house is just a hone from home just a wonderful atmosphere. All the residents are so happy and our mum loved it there. The carers are wonderful and genuinely care for there residents. Always doing events for them. I dont think we could have left mum in a better place

My mother is a VIP in Clovelly and has been for about 3 years. She regards Clovelly as her home and will tell everyone she comes into contact with how much she loves it there, if she's happy then I'm happy too.

Covelley seems to be homely for the residents, and they enjoy the entertainment provided. We have had a few hiccups of which always gets put right in a very timely manner. They keep me informed of any problems or worrys so I can help sort them. The staff are always polite and welcoming to all visitors.

My uncle is a resident at Clovelly House and yesterday he had a fall and had to be admitted to hospital. The staff at the home were amazing and dealt with everything in a professional and very caring manner. I was contacted and informed of what had happened and I went to stay with my uncle whilst waiting for the ambulance. The staff on duty (although at there busiest time) kept coming to check on my uncle and me. The senior on duty went above and beyond, she stayed on until the ambulance arrived and dealt with them and ensured they had all relevant information, and when he was taken to the hospital she then had to complete all the relevant paperwork. I left around 10.20pm and she was still there. My uncle was fine and discharged back to the home the next morning. Knowing that my uncle is so well taken care of gives me so much peace of mind. A lovely home and amazing staff.

My mum has been in Clovelly for over a year now so my review is not solely for February 25 but from the time she entered her 'new home'. Mum never complains about her care and only has good words which she freely offers me without any prompting. She regularly says "you know they're very good to me here". She is happy in her environment, loves the fun Fridays with music and enjoys crafting with one staff member in particular, I comment on the little things she's made. She enjoys the food and never says she wants to go to her old home. I'm always pleased to see mum, she is always well presented and her bedroom is beautiful. She has her hair done weekly and nails regularly. Clovelly arrange outgoings for the residents and include family members if they wish. I wouldn't place my mum anywhere else.

Thank you all.

I feel my mum is treated as an individual and her specific needs are taken into consideration.

Thank you so much for providing Mum with your help & support. She's the happiest she's been in a very long time. You & your staff have not only made a difference in her life but in our family as well. Keep up the brilliant work you do, we are very grateful.

I work as a physiotherapist in the community and I see care homes every single day. When I visit my nan at Clovelly House, I feel so comfortable and happy that my nan has such an amazing home and she has become so much more animated and engaged since having such opportunities and seeing so many lovely faces. I am hugely grateful for everyone at Clovelly.

Thank you.

My husband was to start with going in Clovelly two days a week, but when it became too much for me to look after him at home with Alzheimer's, this was April 2022, I decided for him that he would go into Clovelly House. He settled in well and often told me 'I like living here' which made me feel after the guilt complex happier. I have great pleasure in all the staff, they have been so friendly to my husband, myself and all the family, always pleased to see me and offer me refreshments and meals if I was there at lunch time and tea time, which was excellent. My husband did not always join in the activities, but he liked watching. I have only lovely memories of the home who looked after him to the end. Thank you to everyone from the management, carers, kitchen staff lovely food and cakes, cleaners, always lovely and clean. I cannot thank you enough for making my husband's stay at Clovelly very pleasant, and mine when I visited him. Thank you, thank you!

Despite her confusion, my mother was happy at Clovelly House. My family and I were delighted with the attention and affection showed to her by the staff, and the variety and quantity of the activities were amazing. Thank you.

A big thank you to all the staff at Clovelly who do an amazing job.

Mum has been a resident of Clovelly House since early 2022. The care is exceptional; it feels as if the carers and all staff have made an effort to really know Mum, and her care is very much personal to her. She has choices with regard to how much she wishes to socialise, and she is given her own space to be private. The varied entertainment programme is excellent and days out are an option and well planned. Mum's room is cosy and recently redecorated and looks out on lovely gardens. As a visitor, I have always felt welcomed by the team. I would happily recommend Clovelly House to any family looking for residential care for their loved ones.

From initial contact to moving in, everything was seamless. Attention to detail excellent and the staff are very responsive. My mum is happy and well looked after. An added bonus is trips out and regular events at the home.