Clovelly House

44 Station Road, March PE15 8LE
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9.9 23 Reviews
  • Clovelly House, March
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300

These prices are only a guideline, please contact Clovelly House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kim Marshall (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (1)

Parking

  • Large parking area at front of the home

Are you the Owner/Manager of Clovelly House? View your Advertising Options

Clovelly House Reviews (23)

9.9

Clovelly House has a Review Score of 9.9 (9.894) out of 10, based on 19 reviews in the last 2 years.
Over all time Clovelly House has 23 reviews.

Overall Experience
  • 22
  • 1
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Date Published
  • 23
  • 2
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  • 19
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Reviewer Connection to Clovelly House
  • 12
  • 6
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 1-20
Review from J M (Niece of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is a resident at Clovelly House and yesterday he had a fall and had to be admitted to hospital. The staff at the home were amazing and dealt with everything in a professional and very caring manner. I was contacted and informed of what had happened and I went to stay with my uncle whilst waiting
for the ambulance. The staff on duty (although at there busiest time) kept coming to check on my uncle and me. The senior on duty went above and beyond, she stayed on until the ambulance arrived and dealt with them and ensured they had all relevant information, and when he was taken to the hospital she then had to complete all the relevant paperwork. I left around 10.20pm and she was still there. My uncle was fine and discharged back to the home the next morning. Knowing that my uncle is so well taken care of gives me so much peace of mind. A lovely home and amazing staff.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for your lovely review, I will pass your comments on to the team.

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  • Treated with Dignity
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Review from J E (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Clovelly for over a year now so my review is not solely for February 25 but from the time she entered her 'new home'. Mum never complains about her care and only has good words which she freely offers me without any prompting. She regularly says "you know they're very good to me here".
She is happy in her environment, loves the fun Fridays with music and enjoys crafting with one staff member in particular, I comment on the little things she's made. She enjoys the food and never says she wants to go to her old home. I'm always pleased to see mum, she is always well presented and her bedroom is beautiful. She has her hair done weekly and nails regularly. Clovelly arrange outgoings for the residents and include family members if they wish. I wouldn't place my mum anywhere else.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to give us such a lovely review, I will pass on your comments to the team.

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  • Treated with Dignity
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Review from B G (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a warm friendly welcome Clovelly staff greet me with, when I go to see mum. It's good to know she is well loved and looked after. After a short stay in hospital, mum arrived at Clovelly smiling and waving saying to the staff I'm home, this gives me such peace of mind knowing she is happy in her
surroundings. The weekly arts and crafts and entertainment is always enjoyed by mum and it's always good to see the staff joining in on the social media page .
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for your positive review. I will pass on you lovely comments.

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Review from Sandra M (Daughter of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Clovelly House earlier this year and has settled in extremely well. She is happy, comfortable, and so very well looked after. She loves the entertainment and enjoys the crafting activities, as well as the days out now and again. She mentions the lovely food every time we visit and can't
praise the staff enough for their care and attention. It's peace of mind for us all knowing she is happy and content, getting the very best care from all the wonderful staff there.
Thank you all.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave us such a positive review, I will pass your comments onto the team.

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Review from Janice O (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and our family have been made to feel very welcome from the very start. Clovelly House feels like home and the staff are brilliant. Nothing is too much trouble and they are very obliging.
My opinion has been sought regarding my mum's care and I feel listened to.
I feel my mum is treated as
an individual and her specific needs are taken into consideration.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for leaving us a lovely review, I will pass it on to the team, it's much appreciated.

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Review from Valerie H (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for providing Mum with your help & support. She's the happiest she's been in a very long time. You & your staff have not only made a difference in her life but in our family as well. Keep up the brilliant work you do, we are very grateful.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave us a lovely review, I will pass your comments to the team.

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Review from A H (Granddaughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I work as a physiotherapist in the community and I see care homes every single day. When I visit my nan at Clovelly House, I feel so comfortable and happy that my nan has such an amazing home and she has become so much more animated and engaged since having such opportunities and seeing so many lovely
faces. I am hugely grateful for everyone at Clovelly.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave us such a positive review, I will pass on your comments to the team.

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Review from Chloe B (Granddaughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granny moved to Clovelly House in 2023 and has loved it from the moment she got there. She looks forward to the activities and entertainment each week, especially the arts and crafts which she enjoys sharing with us when we visit. The staff are brilliant and always attentive to her every need! Granny
enjoys the food each day, especially the freshly cooked cakes! We are always welcomed when visiting by both the staff and other residents, and recently she has enjoyed spending her first Christmas amongst her new friends.
Thank you.
Reply from Malcolm George, Proprietor at Clovelly House

Thank you for taking the time to leave us a positive review, I will pass on your comments to the team.

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Review from Dorothy R (Wife of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was to start with going in Clovelly two days a week, but when it became too much for me to look after him at home with Alzheimer's, this was April 2022, I decided for him that he would go into Clovelly House. He settled in well and often told me 'I like living here' which made me feel after
the guilt complex happier. I have great pleasure in all the staff, they have been so friendly to my husband, myself and all the family, always pleased to see me and offer me refreshments and meals if I was there at lunch time and tea time, which was excellent. My husband did not always join in the activities, but he liked watching. I have only lovely memories of the home who looked after him to the end. Thank you to everyone from the management, carers, kitchen staff lovely food and cakes, cleaners, always lovely and clean. I cannot thank you enough for making my husband's stay at Clovelly very pleasant, and mine when I visited him. Thank you, thank you!
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave us a lovely review, I will pass your kind words on to the team.

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Review from S H (Son of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite her confusion, my mother was happy at Clovelly House. My family and I were delighted with the attention and affection showed to her by the staff, and the variety and quantity of the activities were amazing. Thank you.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave a positive review. I will pass your comments on to the team.

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  • Treated with Dignity
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Review from Gill B (Daughter of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Clovelly in April 2023 when she was unable to manage on her own at home. She was immediately made to feel welcome and loved joining in all the activities - including the weekly singer and craft sessions. She especially enjoyed the visits from the ponies and ducks and the outings the most
recent to a local garden centre. Mum says the food is great and if she doesn’t like something, which is not very often, there is always an alternative that can be offered, as all food is cooked on the premises She particularly likes the Sunday roast and enjoys choosing what she is going to have for breakfast as well as the freshly baked cakes. They hold regular meetings for their VIPs (the residents) and friends and relatives when they welcome feedback and suggestions. Mum loves her new home at Clovelly and we have peace of mind knowing that she is happy, well looked after, and safe.
A big thank you to all the staff at Clovelly who do an amazing job.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for all your positive comments, I will pass them on to the team.

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Review from Elizabeth H (Daughter of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident of Clovelly House since early 2022. The care is exceptional; it feels as if the carers and all staff have made an effort to really know Mum, and her care is very much personal to her. She has choices with regard to how much she wishes to socialise, and she is given her own space
to be private. The varied entertainment programme is excellent and days out are an option and well planned. Mum's room is cosy and recently redecorated and looks out on lovely gardens. As a visitor, I have always felt welcomed by the team. I would happily recommend Clovelly House to any family looking for residential care for their loved ones.
Reply from Malcolm George, Proprietor at Clovelly House

Thank you for taking the time to give us such a lovely review. I will pass your comments to the team.

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  • Treated with Dignity
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Review from Sally B (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Clovelly House since March and I cannot praise it enough. The staff always welcome you with a smile and chat. The food is fresh and home cooked daily and every dietary requirement is met. The actual house is clean and always smells of home baking. All medical issues are met.
The activities/outings/entertainment always puts a smile on her face. After a recent overnight stay in hospital she just wanted to go home, home being Clovelly House. As her daughter I can honestly say she loves it there and I and the rest of our family are always welcomed and are so happy that she is happy. Thank you Clovelly and all your staff.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you so much for leaving us such a positive review. I will pass your comments to the team.

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Review from Jon C (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From initial contact to moving in, everything was seamless. Attention to detail excellent and the staff are very responsive. My mum is happy and well looked after. An added bonus is trips out and regular events at the home.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to leave us a positive review, I will pass on to the team.

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  • Care / Support
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  • Treated with Dignity
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Review from Wendy H (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has and continues to be extremely happy at Clovelly. When my dad sadly died in 2020 we were really concerned how Mum would cope. Moving to Clovelly she has found a new sense of purpose and takes part in the full range of activities they provide. Mum especially enjoys the art and all the musical
entertainment, finding a new love for Elvis in her latter years!
As well as their excellent care, the staff take time to stop and chat to Mum and have become her extended family and for that we are extremely grateful. A special thank you to the manager who works tirelessly and creatively and is always thinking out of the box to provide her VIPS (residents) a place they can call home, not just a home.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you so much for your lovely comments, I will pass them on to the team.

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Review from Kevin S (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class facilities can be found here. Residents are treated in a friendly way to show that all staff respect there own dignity. The place is always clean and tidy and the food smells really inviting. There are plenty of activities and outings that the residents can take part in at no extra costs.
I'm always made welcome and have the chance to join in some of the activities. We are free to take Mum out at any time, but know she cannot leave of her own accord as all doors are kept locked. All in all, I cant find any fault with the home.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for taking the time to give us such a lovely review, I will pass this on to our team.

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Review from Josh G (Grandson of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love coming to visit my grandmother at Clovelly House, always lovely and clean. The grandchildren are always welcome and enjoy to come to see her too. As a family we love spending time with her at the summer fayres and other entertainment they have on. Our grandmother thoroughly enjoys her time at
Clovelly House and it gives us a wonderful feeling knowing how happy and comfortable she is. Nothing is too much trouble with the staff and their time is always given to all the residents. Thank you so much to all at Clovelly House.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for your nice comments, we really appreciate them. I will pass on to the team.

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Review from D D (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring staff and management have been caring for my mother for 18 months she is 98 and now bedridden, she is treated with respect and dignity by the people who care for her, we feel happy she is safe and secure in Clovelly House.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for your very positive review, we all appreciate you taking the time to complete it. I will pass your comments on to the team.

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Review from Gary T (Son of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had amazing help to find a family care home for my dad. Clovelly House has it all. Has plenty of facilities to cater for the residents, the care support is well met. The home is kept very clean and no nasty smells. All staff, including management, treat residents with upmost care and understanding,
being so friendly like an actual family. The food tastes lovely and is homemade, adding to the family feel. Residents can’t escape as all doors are locked, this is good as my dad used to leave his last place and get lost. The best thing about Clovelly House is the amount of activities there are for the residents. I’ve spent a lot of time here, seeing them all enjoying themselves. Definitely recommend Clovelly House, it’s the best care home I’ve been to.
Reply from Kim Marshall, Registered Manager at Clovelly House

Thank you for your lovely review, I will pass your comments to the team.

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  • Treated with Dignity
  • Food & Drink
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Review from Ken E (Son of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parent needs a care home but I had the same concerns. Was it the right thing to do? Mother was suffering from dementia she needed more than I could give. I was looking for small, friendly, clean, good food, caring/loving, experienced staff and activities to help with mental and physical health.
Mother
enjoyed 18 months in Clovelly before she passed away in January 2023. Elvis visited regularly as do many other entertainers, handicraft sessions, petting animals and all manner of things to bring enjoyment to the VIP's.
Clovelly House was her home, VIP's and staff family. Every visit she asked if she could stay, and the carers would say, of course, you can. She did. All I will add is the words the family used at her service “Clovelly showed what caring was and that living with old age and disabilities could still be fun. At Clovelly House she had all the comforts a family can provide plus respect and dignity”.
Thank you all at Clovelly House.
Reply from Kim Marshall, Registered Manager at Clovelly House

On behalf of the Clovelly team, we like to thank you for your lovely review. I will pass on your comments to the staff group. You have summed up beautifully what we strive for, Clovelly is our VIP'S home and are all treated as family. Thank you again.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Clovelly House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Clovelly House is calculated as follows: ( (202 Excellents x 5) + (24 Goods x 4) ) ÷ 226 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clovelly House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Clovelly House

What types of Care is Clovelly House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clovelly House have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Clovelly House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clovelly House to the centre of March?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clovelly House to verify any information. View our terms and conditions. Clovelly House has an Basic Service - more info.